Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

Last week I brought my diamond engagement ring and my diamond band in for soldering and rhodium…read moredipping plus a resize of my fiancee's wedding band. I was very impressed with the quality of work. Also, the turn around time and price was unmatchable by any jeweler in town! Lastly, I felt no hesitation to leave my jewelry with here! I am very happy to have made this new connection!

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

Walter is social, friendly, timely and an expert. He did a great job with my submariner and I'll be…read moreusing him for all of my Rolex needs. It's always a great time when I visit watchmaker specialists.

doesn't turn jobs on time on the watches like states he does. Trouble job that's all I can say…read moreabout his work

I've gone in several times to this store and it is always a top tier experience. The staff made me…read morefeel comfortable in a setting that is usually uncomfortable and truly went the extra mile to meet my needs. From repairing my rolex to finding the perfect pieces for my special person, they take great care of me during the experience and even after the sale is already made. I recommend going to them for all your jewelry and watch needs. I have never had a jeweler before, but now I do thanks to Elena and the rest of the staff there.

The girls here at Daniel & Co. are so welcoming snd helpful. I visited for a simple repair and left…read morewith a beautiful tennis bracelet made of sapphire and diamonds. I'm glad I found them. They're the best jewelers in Houston!! Great quality and service.

We had a wonderful experience working with Pascal and his wife. on an engagement ring. I had a…read morestone I wanted to use and an idea in mind. Pascal was able to quickly draw the design on paper, then in CAD. After I approved those designs he cast the mold in a wax model so I was able to triple check that it was exactly what I wanted. Pascal had an amazing turn around time despite the busy valentine's day season and got my ring made for me very timely. We will definitely use Henri Paul Jewelers in the future as well.

I chose Henri Paul to create my engagement ring after visiting multiple custom jewelers in the…read moreHouston area. I absolutely loved the personal service you receive from the moment you walk into the room. Pascal took the time to understand my vision and brought it to life as he sketched it right in front of me. He and his wife were an absolute pleasure to work with from beginning to end. Together, they made the whole process memorable and are true examples of how the custom jewelry business should operate. Pascal transformed my idea into a timeless piece that will be passed down for many generations. Absolutely incredible craftsmanship and quality! HIGHLY RECOMMEND!!

I lost my father in February of this year. It has been a very rough time. It has been such a life…read moreadjustment for my mother. While dad was in the VA hospital in California and needed 24 hour care...mom needed to come to Texas. Not only did she leave her home & her hometown of 50 years but also lost her husband all in less than a years time. I wanted to do something extra special for her. Since we have dad's remains I asked James if he could help me design a special pendant with my father's remains mixed in it. Not only did he handle all of our conversations and meetings with the utmost compassion, he created something so beautiful going above & beyond my expectations. My mother was absolutely taken by it. We were in tears because it was perfect. Now she can have my father right next to her all the rest of her days. I am beyond grateful to have a jeweler that I can trust but not only that...but a jeweler that is truly incredible at their craft creating a piece that touches the heart. My family extends our deepest gratitude for all that Shannon Jewelers staff has done for us during this difficult journey in time.

I have always trusted this jeweler. They are efficient and helpful. The owner is kind.read more

I reached out to find a qualified watch- clock service person in the Houston area . We live in…read moreRichwood ,Texas that being 1 hr away from Houston it was very difficult to find a qualified person who would travel this far. You see I have 6 antique clocks. Very old like me, but by the grace of God I found HP Krops. He drove all the way from North West Houston and serviced all of my clocks. Not only is he well trained in his profession he is a great man. Through this time he and I have developed a great friendship. All of my antique clocks are very special to me . HP took his time and service each one of them. Thank HP for what you do so well and our newfound friendship. If you are looking for a great watch, clock repair man I highly recommend HP Krops . Thanks HP for taking good care of my 6 extended family.

I had my Seiko repaired and it now runs spot on. I highly recommend.read more

10/10 recommend!!!…read more The staff was so incredibly friendly!!! I was greeted with warm smiles and they were so nice. The store was super clean and the jewelry was displayed very nicely. I went in to get my engagement ring resized and mentioned I was pregnant. Instead of taking the sale, the jeweler recommended that I wait and offered me a temporary spacer instead. This was so sweet and such genuine customer service. I will absolutely be taking my ring there after I have my baby.

They are very Expensive and rude! Not the same owners. I would look elsewhere. Why do I need 85…read morecharacters to say I'll never be back!

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you