Shannon Jewelers

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

Moore Time

2.6

(32 reviews)

•$$$$

August 22, 2024 I went to have my watches repaired and the store CLOSED. Another clothing store…read moretook its place.. so sad they are not in Spring anymore. they did great in the past with more than 10 watches repais.. :(

Wish you had no star. 2 years ago we had him come to our house to repair our grandfathers clock. He…read morecharged $700 for a part and said it would take 10 days to get the part. That was 2 Years ago. Sounds like he was running a scam on all of Hus dads customers. He should be ashamed of himself. And if his father is still alive he should also be ashamed of him.

Classic Clock Shop

4.8

(17 reviews)

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

Phi's Jewelers

(21 reviews)

This is a truly beautiful jewelry store where I least expected it! The employees have it clean and…read moreall cases are gleaming with treasures. The staff are so very friendly that you feel like you are talking to one big happy family and several came over and introduced themselves to me. It was just amazing! The jewelry selection they have is outstanding, so many fine pieces to choose from. The customer service was amazing too! I am so thrilled to have a beautiful jewelry store full of treasures with very knowledgeable and polite people filling the store. I can't wait to go back!

Went to get a watch battery changed and found it's no longer in business. Owner retired months ago…read more Would have been nice to know before making a useless trip. YELP needs to update its website

Watch Hospital

(35 reviews)

I purchased a Seiko Presage hard edged Kurotobi luxe watch brand new. It was running +15 seconds…read moreper day and I took it to Watch Hospital for adjustment. They did a great job and now the watch is accurate. The price for the service was fair and I appreciate the Watch Hospital for the excellent quality and value of their work. I will definitely continue to bring my watches to Watch Hospital for service!

I've had my Breitling and Rolex watches repaired and maintained here. They are authorized for both.read more

Cassio Creations

4.1

(32 reviews)

•$$$$

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

Black Forest Jewelers

4.0

(5 reviews)

DO NOT use this guy!! I left my $1000 watch with him to replace the batteries and after a year of…read morefrustration and a $150 deposit, he finally tells me he lost my watch. Then a couple of months later, he says his roommate's friend stole the watch! But he will replace it with a cheaper inferior model. I told him that was unacceptable so he suggested I find my own replacement. I do, but it is not as pristine as my watch, costs me almost $400, and it also needs batteries. I take it to him (assuming he would still have the original replacement batteries-wrong! He doesn't have those batteries either! Now he wants more money to get more batteries and that "when he gets a check, he will repay me for the replacement watch". Long story, short: it's been over 1 and 1/2 years, I'm out over $500, I don't have my original watch, no batteries, no repayment, and he won't return my calls or texts! Any way you cut it, I've been scammed by this guy!! Do yourself a favor and stay away from Black Forest Watch and Clock, Jewelry, or whatever else he's calling his business now!!

He changed the battery to a watch really quick. Great job and very nice. Recommend someone else's…read morefor engraving.

Regal Jewelers

4.2

Listening to the 3 Amigos on Friday, they were giving away a Regal Jewelers gift card for the…read morefourth caller. Fortunately I was a winner! I had been wanting to have a necklace made for my twin sister and I out of the diamonds from my mother's jewelry that was given to us when she passed. This gift card motivated me to get this done and wear something that belonged to my precious mother. We loved meeting Frank the owner and he walked us through the process. He told us about my mother's diamonds, what the diamond drop pendants would look like once finished and what kind of necklace to buy or use. The whole process was fun, easy and very affordable. Thank you Regal Jewelers!

My boyfriend took his watch in to get the bezel replaced and they said they would order the part to…read moreget it done. He never got a call once the part came in and had to finally go in after 3 months to check on it. Once he picked up the watch, 2 days later water got inside and he had to take it back in to get it cleaned and have the bezel put back on correctly. After 2 months of no response or update, he went back into the store and was told it wasn't ready because they were "sick the past 3 days" and it would be ready Friday, meanwhile the watch has been there for 2 months. Finally went back in today to pick up the watch and it still hasn't been touched. He brings it to the back to fix the bezel and comes back up front and says "nothing can get this bezel off" the bezel pops right off with just my bf putting his fingernail underneath it. We finally left after so much frustration and no fix. Do not recommend this place whatsoever!

Jeff's Jewelry

4.4

(27 reviews)

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

Dixon Jewelers

3.8

(27 reviews)

They are very Expensive and rude! Not the same owners. I would look elsewhere. Why do I need 85…read morecharacters to say I'll never be back!

Dixon Jewelers has outstanding customer service! I have been doing business with them for several…read moreyears and will continue to do so.

Classic Clock Shop

4.8

(17 reviews)

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

Watch Hospital

(35 reviews)

I purchased a Seiko Presage hard edged Kurotobi luxe watch brand new. It was running +15 seconds…read moreper day and I took it to Watch Hospital for adjustment. They did a great job and now the watch is accurate. The price for the service was fair and I appreciate the Watch Hospital for the excellent quality and value of their work. I will definitely continue to bring my watches to Watch Hospital for service!

I've had my Breitling and Rolex watches repaired and maintained here. They are authorized for both.read more

Phi's Jewelers

(21 reviews)

This is a truly beautiful jewelry store where I least expected it! The employees have it clean and…read moreall cases are gleaming with treasures. The staff are so very friendly that you feel like you are talking to one big happy family and several came over and introduced themselves to me. It was just amazing! The jewelry selection they have is outstanding, so many fine pieces to choose from. The customer service was amazing too! I am so thrilled to have a beautiful jewelry store full of treasures with very knowledgeable and polite people filling the store. I can't wait to go back!

Went to get a watch battery changed and found it's no longer in business. Owner retired months ago…read more Would have been nice to know before making a useless trip. YELP needs to update its website

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8 reviews that are not currently recommended

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Dapheney D.

0

24

17

9 months ago

Here's a polished review you can use or copy: I had an amazing experience at this jewelry store! The customer service was truly outstanding -- the staff were patient, knowledgeable, and genuinely cared about helping me find the perfect piece. They took the time to understand what I was looking for and made the entire process feel easy and enjoyable. What really impressed me was the pricing. The jewelry is beautiful and high-quality, yet very reasonably priced, which made it possible for me to make a stunning purchase without stretching my budget. The piece I chose is absolutely gorgeous, with exceptional craftsmanship and brilliant detail. If you're looking for a jewelry store that combines excellent service, fair prices, and breathtaking quality, this is the place to go. I highly recommend it! read more

Corin F.

0

1

0

8 years ago

I absolutely LOVE this store! The staff has always been over the top amazing! I had gone to the store in the woodlands thinking it was the same and honestly that store was awful!!! I had my rings replated and it started to wear within a month! Thank goodness these 2 stores are NOT in relation to each other! This will be my jewelers for life!! Albert and D3 Love y'all!! Thanks for treating me like family!! read more

Connie B.

81

1

0

8 years ago

Shannon Jewelers is an amazing store! I have had jewelry repaired. Fast turn around time. They have so many beautiful pieces. The management & staff are very friendly. When you walk in the door they all have smiling faces and ready to help you. Great atmosphere! Highly recommend!! read more

Arielle G.

0

4

0

8 years ago

I love the Shannon Jewelers staff! Great custom design and the quality of workmanship is stellar! My husband and I bought my wedding ring from Shannon Jewelers and we are so pleased! They clean, steam, and check the stones in my ring complimentary anytime! read more

Zena D.

204

1

0

8 years ago

Shannon Jewelers is a amazing jewelry store! I've had them repair a few jewelry pieces of mine. I've also purchased my Wedding set and husbands wedding band from this store. I worked with Debbie, she is so kind and knowledgeable! read more

Tim P.

4

2

0

8 years ago

Great Place! It has a beautiful new showroom and a large window to watch their master jewelers do their work while you watch. The staff is friendly and very knowledgeable. I would highly recommend over any other jeweler around. read more

Payton D.

0

1

0

1 year ago

I cannot say enough amazing things about my experience here! Catherine helped us design the most perfect custom engagement ring, it turned out even better than I imgained. I highly recommend them. read more

ZacharyjA M.

0

1

0

8 years ago

Awesome staff and owners, the store is beautiful. They've helped me with jewelry repairs and my wedding set!

Shannon Jewelers - jewelry - Updated August 2026

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Regal Jewelers

4.2

Listening to the 3 Amigos on Friday, they were giving away a Regal Jewelers gift card for the…read morefourth caller. Fortunately I was a winner! I had been wanting to have a necklace made for my twin sister and I out of the diamonds from my mother's jewelry that was given to us when she passed. This gift card motivated me to get this done and wear something that belonged to my precious mother. We loved meeting Frank the owner and he walked us through the process. He told us about my mother's diamonds, what the diamond drop pendants would look like once finished and what kind of necklace to buy or use. The whole process was fun, easy and very affordable. Thank you Regal Jewelers!

My boyfriend took his watch in to get the bezel replaced and they said they would order the part to…read moreget it done. He never got a call once the part came in and had to finally go in after 3 months to check on it. Once he picked up the watch, 2 days later water got inside and he had to take it back in to get it cleaned and have the bezel put back on correctly. After 2 months of no response or update, he went back into the store and was told it wasn't ready because they were "sick the past 3 days" and it would be ready Friday, meanwhile the watch has been there for 2 months. Finally went back in today to pick up the watch and it still hasn't been touched. He brings it to the back to fix the bezel and comes back up front and says "nothing can get this bezel off" the bezel pops right off with just my bf putting his fingernail underneath it. We finally left after so much frustration and no fix. Do not recommend this place whatsoever!

Diamonds Direct The Woodlands

(2 reviews)

Great experience, they do make you feel valued even if you're going in to just look…read more Customer experience is top notch, and it's part of the reason why I chose to buy with them. Lisa is great, she was able to explain and narrow down choices on a ring and was it felt natural. They have natural and lab in stock, and can do repairs and resizing as well.

I can't say enough wonderful things about my experience with Diamonds Direct! I came in looking to…read morecreate a one-of-a-kind custom engagement ring, and from the very first consultation with Valerie, I was made to feel relaxed, Valerie and the team went above and beyond to bring my vision to life. Valerie took the time to understand exactly what I wanted and guided me through every step. I sourced my Center stone from another company and needed to set it and this is where finalizing the design details on a custom order came to play and Diamonds Direct surely gave me everything I needed and recommended what was best for my overall setting. The craftsmanship is absolutely stunning -- the ring sparkles beautifully from every angle and fits perfectly. What really stood out was how personal and stress-free the process felt. I never felt rushed or pressured, just supported and excited the whole way through. The final piece is beyond anything I could have imagined -- timeless, elegant, and truly "us." Thank you, Valerie, for creating something so meaningful that we'll treasure forever. I highly recommend them to anyone looking for exceptional quality and genuine care. We will be back! (Photos attached are through the process)

Broyles C W Jewelry

(17 reviews)

Absolutely stunning results with superior service provided. Excellent…read more I recently had a modification done on an existing piece that I had. The extra stones that were removed during the resizing were, with Sylvia's assistance, crafted into several pairs of earrings. I could not be more pleased with the work they did, the turnaround time and the communication I received during this process. Top notch local business that I will continue to frequent due to their skills, service and attentiveness. Truly amazing experience.

I had to get a repair done to a 14 k gold cross that lost a stone. The repair was done and it…read morelooks as good as new.

Bench Jeweler

4.7

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

Robert Kirkwood Your Jeweler

3.6

(15 reviews)

Nice gentleman, very kind and pleasant manner. Don't get annoyed as I did when it took a long time…read moreto get the door answered when he was absorbed in a project for some other customer. Just follow my lead and pick up your cell phone to call ... he'll see you standing there? Now, to the important stuff ... there is a beautiful $7,500 diamond and huge lab sapphire that I'm just waiting for some Yelp friend to buy me. LOL!!!

See what Robert Kirkwood made for me basically recycling old jewelry I already had. Old tennis…read morebracelets were hard to put on and kept breaking anyway, so we figured this would be better. It was a long process, took a while, like it?

Henri Paul Jewelers

(4 reviews)

We had a wonderful experience working with Pascal and his wife. on an engagement ring. I had a…read morestone I wanted to use and an idea in mind. Pascal was able to quickly draw the design on paper, then in CAD. After I approved those designs he cast the mold in a wax model so I was able to triple check that it was exactly what I wanted. Pascal had an amazing turn around time despite the busy valentine's day season and got my ring made for me very timely. We will definitely use Henri Paul Jewelers in the future as well.

I chose Henri Paul to create my engagement ring after visiting multiple custom jewelers in the…read moreHouston area. I absolutely loved the personal service you receive from the moment you walk into the room. Pascal took the time to understand my vision and brought it to life as he sketched it right in front of me. He and his wife were an absolute pleasure to work with from beginning to end. Together, they made the whole process memorable and are true examples of how the custom jewelry business should operate. Pascal transformed my idea into a timeless piece that will be passed down for many generations. Absolutely incredible craftsmanship and quality! HIGHLY RECOMMEND!!

Endless Diamonds

(6 reviews)

Just had my old wedding ring totally redesigned by Endless Diamonds in Tomball and it was a…read morefabulous experience. I took my ring in, they measured the diamonds and gave suggestions. About a week later, I got two videos of what different options would look like. I chose one of the designs, took my ring to them and paid the 25%. They told me it usually takes about 4 (sometimes 6) weeks to get it back. I got the text on Thursday this week (6 days after I dropped it off) and it was ready. It is more beautiful than I ever remember my original ring being. Thanks so much!!

I have a diamond ring I have enjoyed for thirty some years but the cost of having the guards/prongs…read moretouched up was becoming prohibitive. I wore my ring nonstop. So I decided to have the diamonds made I into graduation gifts for my two granddaughters. The first was twelve years ago in another state. The second graduates this year, so I began looking for a jeweler to make a custom ring for her. I am so happy Endless Diamonds opened a store in Tomball! Robert gave me excellent, courteous service. We agreed on a design using seven of my diamonds, and the price was quite reasonable. The ring was completed in a most timely manner, and it is gorgeous! I cannot think of a better graduation gift; this will last my granddaughter all of her lifetime, and has the sentimental value of having been created just for her. I highly recommend the service of this jeweler.

Azteca Jewelry

3.8

(12 reviews)

Service was quick, friendly, and efficient. I needed my watchband resized. I was immediately taken…read morecare of in a quick, professional manner at a great price.!

I felt it was an over priced charge to add a small charm to a bracelet for $25. He did do it while…read moreI waited and it took about 5 minutes, but $25 is too expensive for me to go back.

Royal Jewelers