Last week I brought my diamond engagement ring and my diamond band in for soldering and rhodium…read moredipping plus a resize of my fiancee's wedding band. I was very impressed with the quality of work. Also, the turn around time and price was unmatchable by any jeweler in town! Lastly, I felt no hesitation to leave my jewelry with here! I am very happy to have made this new connection!

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I called about having them shorten up a new watch - I wanted it done by a professional so I didn't…read morescratch the titanium band. They said to just bring it in and they'd do it while I waited. And they did. Fast, professional and totally reasonably priced. They also had some cool watches and clocks. The nice younger guy showed me a few watches including some made from teak that were super lightweight. They also told me they could have repaired a Seiko kinetic which I no longer have :( Overall - super nice, they know watches and had a surprisingly cool collection of other stuff.

August 22, 2024 I went to have my watches repaired and the store CLOSED. Another clothing store…read moretook its place.. so sad they are not in Spring anymore. they did great in the past with more than 10 watches repais.. :(

I cannot sing the praises of Michael with Classic Clock Shop enough. This man is a true master of…read morehis craft. He obviously takes great pride in the work he does and in his ability to satisfy his customers. Called on Michael recently to assist with the set up of a grandmother clock that had been in storage for years. I had no idea whether it even worked or not, but arranged for a house call since I felt it was at least worth a try. Within days, Michael was at my house, unpacking all of the parts and putting this over 40-year-old clock back together. He worked hard and explained to me everything he was doing. Lo and behold, with a few minor adjustments due to breakage that occurred during previous packing and while in storage, the clock was up and running, positioned securely and leveled on the floor. Timing mechanism was adjusted and it sure does sound wonderful - keeping great time, too! While he was at the house, I also had him take a look at several other clocks we have: a mantle clock that needed to be taken into his shop for a rebuild, a different mantle clock that needed to have the timing adjusted (he refreshed my memory on how to do it myself) and two cuckoo clocks that were not operating optimally. He oiled the cuckoo clocks and adjusted one of the mechanisms on one to ensure that it was working as it should. We also re-hung the other cuckoo clock since Michael indicated that proper wall placement is essential for accurate operation, and this particular clock had not been hung/secured on the wall adequately. He also took measurements for the dome of a small carriage clock that needs replacement. All in all, he was here for over 2 hours. House call starting price is $200 plus tax. All things considered, I feel this was a bargain, as he tended to multiple clocks while he was here. So very pleased, as he also explained many things to me while he was working. And I thought I knew quite a bit about clock care and placement, but it's obvious that despite the fact I have so many clocks, I had a lot to learn. Very grateful for his thoroughness, his time provided and his expertise. I've used other clock repair facilities in the past and had been so disappointed with the results. It is with much gratitude that I've located a reliable, skilled clock repairman. Highly recommended.

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Phi's was great. He put new batteries in my two fossil watches and did it while I waited. He was…read morea very nice man. He came highly recommended by a customer. I highly recommend him to anyone who needs watch batteries replaced go to him. He also fixes necklaces and bracelets. Good job.

This is a truly beautiful jewelry store where I least expected it! The employees have it clean and…read moreall cases are gleaming with treasures. The staff are so very friendly that you feel like you are talking to one big happy family and several came over and introduced themselves to me. It was just amazing! The jewelry selection they have is outstanding, so many fine pieces to choose from. The customer service was amazing too! I am so thrilled to have a beautiful jewelry store full of treasures with very knowledgeable and polite people filling the store. I can't wait to go back!

I purchased a Seiko Presage hard edged Kurotobi luxe watch brand new. It was running +15 seconds…read moreper day and I took it to Watch Hospital for adjustment. They did a great job and now the watch is accurate. The price for the service was fair and I appreciate the Watch Hospital for the excellent quality and value of their work. I will definitely continue to bring my watches to Watch Hospital for service!

They are kind of hidden in a shopping strip mall type area on a corner so I passed them up and had…read moreto U-Turn back. Pricey but do good work & are quick turn around! Watch batteries are $28.00. They satisfied my needs. They measured my wrist wrong too but they easily adjusted the problem while I waited after they had done the band repair work. The ladies are nice & friendly that wait on you. I had two watches worked on. I'll be back!

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

I came to this location to get my ring fixed and literally fixed in within minutes free of change…read more Bless him !

DO NOT use this guy!! I left my $1000 watch with him to replace the batteries and after a year of…read morefrustration and a $150 deposit, he finally tells me he lost my watch. Then a couple of months later, he says his roommate's friend stole the watch! But he will replace it with a cheaper inferior model. I told him that was unacceptable so he suggested I find my own replacement. I do, but it is not as pristine as my watch, costs me almost $400, and it also needs batteries. I take it to him (assuming he would still have the original replacement batteries-wrong! He doesn't have those batteries either! Now he wants more money to get more batteries and that "when he gets a check, he will repay me for the replacement watch". Long story, short: it's been over 1 and 1/2 years, I'm out over $500, I don't have my original watch, no batteries, no repayment, and he won't return my calls or texts! Any way you cut it, I've been scammed by this guy!! Do yourself a favor and stay away from Black Forest Watch and Clock, Jewelry, or whatever else he's calling his business now!!

Listening to the 3 Amigos on Friday, they were giving away a Regal Jewelers gift card for the…read morefourth caller. Fortunately I was a winner! I had been wanting to have a necklace made for my twin sister and I out of the diamonds from my mother's jewelry that was given to us when she passed. This gift card motivated me to get this done and wear something that belonged to my precious mother. We loved meeting Frank the owner and he walked us through the process. He told us about my mother's diamonds, what the diamond drop pendants would look like once finished and what kind of necklace to buy or use. The whole process was fun, easy and very affordable. Thank you Regal Jewelers!

Frank Lendvai took my wedding ring for a commission sale nearly 2 years ago. He has never given me…read morean update on when/if it was sold, and he has never paid me the $1500 that he quoted for its sale. I have had to hound him constantly for any payments. He only gives excuses and false promises. Unless my ring is returned or properly paid for, then Frank Lendvai is a theif who stole my $5000 ring.

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

10/10 recommend!!!…read more The staff was so incredibly friendly!!! I was greeted with warm smiles and they were so nice. The store was super clean and the jewelry was displayed very nicely. I went in to get my engagement ring resized and mentioned I was pregnant. Instead of taking the sale, the jeweler recommended that I wait and offered me a temporary spacer instead. This was so sweet and such genuine customer service. I will absolutely be taking my ring there after I have my baby.

They are very Expensive and rude! Not the same owners. I would look elsewhere. Why do I need 85…read morecharacters to say I'll never be back!