Excellent service and craftsmanship. Did a refresh service and maintenance on my Tag Heuer and I…read morecouldn't be happier. Highly recommend.

Good service waiting on quotes for repair I will follow up after the items are complete.read more

I recently dropped off my bridal set to have repaired after losing a diamond in my engagement ring…read more17 years ago. It was such a friendly and smooth process, very reasonable in repair cost, and the staff were so incredibly kind. Jeff, himself, helped me the day I picked up to make sure my ring was exactly how I wanted it and to my expectation. We further discussed adding an additional band to my set, and he took the time to chat with me about what would look best with my current set. An overall fantastic experience. I will definitely be back.

We went to Jeff's jewelry to get a diamond ring sized and a different mount. They did a phenomenal…read morejob and I'm very happy with my ring. I read the reviews before picking a place and the exceptional reviews are why I picked this jeweler. I also had a Louis Vuitton bag charm I needed the brass piece to be sautered back on. They fixed it in minutes and did not charge me for the bag charm. Needless to say I will continue to go to this jeweler for any needs I have regarding jewelry. I want a pinky ring for Christmas this will be the location I purchase my pinky ring at. They have a beautiful selection of diamonds and fine jewelry. Their staff is knowledgeable! 10 out of 10 experience. Thank you

Very nice and knowledgeable watch shop! The staff was very helpful and I was able to resize my…read morewatch bracelet for a good price!

This is a tough review for me to write, and honestly I went back and forth between three and four…read morestars. I recently brought Little Watch Shop a Rolex that needed repair. The crown had fallen off, and there were some additional issues that needed to be addressed. The total repair was around $800. This particular watch is important to me. I bought a new watch when each of my children was born, and this is one of those watches. I purchased it new, still have all the documentation, and have owned it for years. So it has considerably more sentimental value to me than just being a Rolex. The shop itself was professional and communicative. They called me back, kept me informed, and the overall service experience was good. I've dealt with other watch shops that felt inconsistent or even a little sketchy, and I never got that feeling here. Where I'm disappointed is the actual outcome. They weren't able to replace everything with genuine Rolex parts, which I would have strongly preferred, and more importantly, after the repair I was told the watch is no longer water resistant to the point where I should swim with it. That's a pretty significant downside for me. After spending roughly $800 repairing a Rolex, I didn't expect to end up with a watch that I now have to remember to take off before getting into a pool. It changes how freely I can wear a watch that I've worn and enjoyed for years. In hindsight, I probably should have sent it directly to Rolex, particularly given the sentimental value. I may still get a second opinion, although I've already spent the $800. So this is a difficult one. The shop provided good service, communicated well, and I don't have anything negative to say about how I was treated. I'm just disappointed that such an expensive repair left me with a watch that has an important limitation it didn't have before. Four stars for the shop and the service, but probably closer to three stars for how I feel about the end result.

I took my 2 watches to get their battery replaced. I ask how much, the gentleman said $20 each, I…read moreshould have said no but whatever. I go to pay in cash and now it's $43, he said he said $43, not true. Then he tells me one of the batteries was corroded because I left it in the watch which I shouldn't have. I responded well if I had the proper tools to remove the battery then I would have replaced my own batteries and would be here. Such a rip off! I paid for the service but would definitely not return or recommend going there!

brought in my watch for a new watch band...great service. my watch band came with the wrong pins,…read morePhillip fixed it right. Thank you!

I inherited my dad's grandfather clock. The chimes no longer worked. I contacted the Classic Clock…read moreShop and spoke with Michael. He was very helpful and provided a lot of good information over the phone. I took the clock to his shop. He took the time to explain in detail what was going on with the clock and gave me a few options to remedy it. I agreed to have him fix it. He did great work. Very professional. I thought the price was fair. I will definitely use the Classic Clock Shop for any future needs. He also added a battery pack to one of my dad's wall clocks.

Michael is very knowledgeable and was very helpful in fixing my clock for me. He took his time and…read moreexplained everything to me. I highly recommend him for anyone needing their clock repaired.

Reallllyyy sweet staff they cleaned my ear rings, fixed a gold chain that had a kink in it, and…read moretested a ring I found to see if it was gold or not all in like 10 minutes I was really impressed! Verrrryy reasonable pricing as well!

The owner is honest and main jeweler she can look at your piece of jewelry and let you know what's…read moredamaged, cost, stones needed, sizing and time lines she will get it fixed. Her son is also working there and very nice and helpful. They also purchase gold here as well from you if needed.

Danny is very pleasant and courteous. He sized my ring while I waited…read more ..................

I wanted to add 2 charms that I received as anniversary and retirement gifts to my James Avery…read morebracelet. I found Bench Jeweler when I googled jewelry repair near me and found Danny. I called him and asked him if he would be able to add my charms while I waited and he did just that. The business is located inside the Joe V's on FM 1960 near Aldine Westfield. When I showed him the charms, he asked me where I wanted them to go on my bracelet and just like that he was finished in less than 10 minutes. He even cleaned my wedding ring and another ring that I was wearing free of charge. I am very pleased with the service and will be visiting Bench Jeweler for all of my jewelry repair needs.

A Series of Indignities -- I Would Not Recommend Cassio Jewelry for Watch Repair…read more I found Cassio Jewelry after Googling "authorized Movado repair near me" in The Woodlands, Texas. I was pleased to see a nearby result because previous repairs to my Movado Bold smartwatch required shipping it to Movado's facility in New York. Before visiting, I called and carefully explained that my Movado Bold uses two batteries: a rechargeable battery for its electronic functions and a separate battery for the analog watch. I specifically asked whether the analog battery could be replaced locally. The woman who answered asked me to bring the watch in, so I did. What followed was a series of indignities: Indignity #1: Accepting a repair without determining whether they could perform it. The man behind the counter looked at the back of the watch and said the repair appeared simple enough. I left it with him, along with another Movado that needed a standard battery replacement. After an unnecessarily long intake process, I was told both watches would be ready in a few days. Indignity #2: Failing to call when the watches were supposedly ready. Several days passed without any communication. I eventually called and was told that the watches had been repaired and were ready for pickup. Indignity #3: Closing early without notice. I arrived within the store's advertised business hours and within the timeframe I had been given over the phone, only to find the doors locked. A man standing in the repair area motioned for me to call the store. When he answered, he said the store had closed an hour early because of a special event. Indignity #4: Discovering at pickup that the main repair had never been completed. After reluctantly agreeing to "reopen the vault," the employee returned and informed me through the door that the Movado Bold had not been repaired. No one had called to tell me they could not do the work, despite previously telling me that the watches were repaired and ready. Indignity #5: Being met with a rude and dismissive response. When I explained that I should have been informed that they could not repair the watch, the employee retorted, "Well then maybe you should have sent it to Movado!" That is exactly what I would have done had Cassio Jewelry not appeared in my search for an authorized Movado repair shop and had its employees not encouraged me to bring the watch in. Indignity #6: Being made to wait outside in the August heat. The employee took my payment information for the other battery replacement, closed the door, and left me standing outside while he returned to the counter to process the transaction. As a Black man left sweating outside a locked jewelry store in The Woodlands, I felt humiliated and deeply uncomfortable. I could not help noticing the suspicious glances from people passing by. Indignity #7: The basic repair was not performed correctly. I later discovered that even the standard battery replacement had not been completed properly. When replacing the battery in a watch with a chronograph, the technician should verify that the chronograph hands return to zero when reset. That was not done. I will now have to pay someone else to correct the problem. This experience involved poor communication, an incomplete repair, substandard workmanship, an unexpected early closure, and an unnecessarily rude and humiliating interaction. I will not return to Cassio Jewelry, and based on my experience, I cannot recommend taking a watch there for any type of repair.

Absolutely my favorite place to shop! Today was especially fun because Cassio had a great sale…read morehappening! Josh was so sweet and patient helping me to decide what diamond earrings I needed! One pair to take home and the other pair went on my wishlist!! So much fun shopping here-gorgeous selection of jewelry Thank you Josh for always making my shopping experience fun

Todd designed my wife's and my wedding ring 32 years ago. I never take mine off. If you want to do…read morebusiness with someone you can trust to put their heart and soul into what they do, go see Todd.

Found me car insurance that fits all my needs and very affordable! Saved me almost $200 a month!read more

I called many fine jewerly places trying to get someone to fix my pearl ring, a lot of business…read moredon't do repairs with rings that have pearls When Camillo's answered they told me to bring the piece right in so they can take a look at it. They were so amazing fixed my ring right away and looks good as new! There was a couple pieces in silver and gold that were so pretty and dainty and a couple statement pieces, I will definitely be returning to purchase a thoughtful gift for a family member.

We had been loyal customers of Camillo's for many years, but unfortunately we've noticed a…read moresignificant decline in both service and craftsmanship since the change in ownership. In the past, we trusted them with several pieces of jewelry, but more recently we've had items returned to us damaged. The most recent experience was especially disappointing. We brought in pieces that had previously been repaired there because the repairs had failed and stones had fallen out. Instead of standing behind the work, the current owner attempted to charge us for the stones that had fallen out and that we had provided for resetting. To make matters worse, he questioned whether the stones were even purchased from their store and suggested they may have come from somewhere else. This was surprising and frustrating, considering we've used Camillo's exclusively for years. It really highlighted a disconnect with the customer relationship we thought we had built over time. After years of loyalty, we've decided it's time to find a jeweler who values long-term customers and stands behind their work. Unfortunately, we will not be returning to Camillo's.