He might be good at what he does, but he charges a pretty penny ($1000) and then he surprises you…read morewith extra charges later. Had work done, then when we wanted to pick up our piano, he charged us another $100 just to be able to retrieve our own piano. He is also erratic in his behavior. One minute he is charming, the next minute he is livid. He also takes an hour to answer a 5 min question. Very temperamental. And once he has your piano, he's got you. He holds your piano hostage till you do what he wants.

Service, value and communication was amazing. Will definitely call again for any piano needs.read more

Joseph is highly educated and trained. He explained to us that when our 1938 Bush & Gerts baby…read moregrand piano was made in Chicago, it was probably tuned to itself rather than starting with the concert pitch frequency. Not only did it need tuning maintenance, but it also needed to be brought up to concert pitch if we were going to have other instruments play with it. (Family members play the clarinet, flute, violin and trumpet). The piano was significantly below concert pitch (flat). He had to adjust every string to bring it up to pitch but did not need to do any repairs to the hammers or felt at this time. It sounds so much better than it did. He said that it will go flat fairly quickly until it has stabilized. He only charged the base tuning price even though he spent quite some on it. We will have him back in 6 months to keep it "Up To Pitch".

Joseph was amazing! Very nice and willing to explain the entire process of tuning/repairing our…read morepiano. I will use him for all our piano needs from now on!

I was very pleased with the piano tuning service. The technician Kym was professional and patient…read more I really appreciate her attention to details. She was very thorough and explained the process well, and she helps to keep my piano sounds fantastic now!

Kym tuned our 60+ year old, badly out of tune piano to perfection. She is professional, timely and…read morevery precise in her work. I highly recommend her.

After a year in storage, our piano finally came home -- and my wife could not wait to play! The…read moreonly problem? It needed some serious tuning love. That's where Leon came in and absolutely saved the day! Not only did he offer same-day service, but he got everything done while my wife was out running errands -- so I got to surprise her with the most beautifully smooth, pitch-perfect piano she's ever played! The look on her face was priceless. What really sets Leon apart is how much he genuinely cares. He walked me through every single step of the tuning process, and as a bonus, even took a moment to give my sons a fun little lesson! How cool is that? If you need a piano tuner who is skilled, fast, friendly, and goes above and beyond, Leon is YOUR guy. 10/10 -- could not recommend him more highly!

I have a 1988 Yamaha Upright Piano and have played since I was 5 years old. It was a gift from my…read moreFather (who sadly passed away in 2005). I had not gotten it tuned since then and it was beginning to sound dull in both frequency and pitch. Leon took my call in the morning, scheduled same-day service and showed up promptly (15 minutes prior to his estimated 2 PM arrival time) at 1:45PM. Astute, talented, distinguished Gentleman with great conversational skills, tremendous and effortless ability, and an accomplished, respected, renowned pianist and professional tuner. Very reasonable per hour pricing. I was intrigued by the speed and efficiency of his technique as he patiently tuned each key with accuracy and precision in just under 90 minutes. I highly recommend him to anyone looking for a professional piano tuner.

Do NOT trust this man! I can not believe I also fell victim…read moreto the "double strike" scam. When I told him that my piano now had different keys sticking (after his "double strike repair"), I tried contacting him but he ghosted me after ripping me off! I won't get my $1500 back and after reading these reviews I guess I got lucky that it wasn't more. This is why reviews are important.

Well I also fell for the "Double strike" scam. I Needed a piano tuned. Within 5 minutes, and only…read moreplaying a couple of notes, Marc diagnosed my horrible double strike problem that, if not fixed would cause the piano to deteriorate rapidly. Now it went from $150 for a tuning to $1,950 to remove the action and take it to his shop for repair. I know nothing about pianos. This was my wife's piano. She was a piano teacher for 30 years but she died last December. I was giving the piano to the kids and just wanted to have it tuned. I wish I had checked Yelp before calling Marc. This seems like a pattern. Apparently every piano that he comes across is affected with this "double strike" syndrome. I got scammed out of $1,800 so I just had to let you know before you fall for it too.

I have used Uriel before - he does magnificent work -- worthy the wait time to get the finished…read moreproduct. Well worth the price.

From the owner: For decades, master craftsman and piano restoration specialists at Uriel's Piano have amazed piano…read moreowners and dealers with their superior artistry, attention to detail, and professional customer service. Like great artists working in oil or paints, Uriel's Piano relishes working on the world's finest pianos. The fine carpenters and expert woodworkers at Uriel's Piano view all pianos that enter their facility as valuable instruments or heirlooms and consider it a privileged challenge to work on them.

Our family heirloom 1927 Baldwin Grand hasn't been tuned since 2000. It has survived 5 moves around…read morethe country since then. I am a professional sound mixer and I can hear the difference between a digitally tuned acoustic piano and one tuned by ear. Which is a much more pleasing and entertaining sound from an acoustic piano. I chose Ashley and The Artful Key because she tunes by ear. Plus all her highly marked recommendations from many sources. Our piano has never sounded this good. So, what could be better? Well, she shows up on time. She charges what she quotes. She leaves everything just the way she found it. Informative. Polite. Great attitude. It can't get any better. I'm beginning to sound like I am a relative. Which I am not. Hire her. I have worked with many musicians and tuners. She truly is one of the best!

Ashley does amazing work as she is very experienced & knowledgeable in her ability to focus until…read morethe piano resonates as intended from creation Her delightful personality & willingness to educate us on the various aspects of care for the baby grand.made our experience with her enriching

After spending its youth facing the harsh winters of Chicago, my piano had arrived intact in…read moreDallas, sans her technician (she prefers the cold I guess). She passed along Dan Reed's name from a friend of hers in the community, and I could not be more grateful. On his first visit, among other things including a thorough vacuuming to remove moving dust, Dan astutely noticed that one of the hinge pins was not installed properly by the movers and narrowly avoided my piano's untimely death (!) Dan is veteran piano technician, an absolute wealth of knowledge and expertise, and is responsible for maintaining many fine pianos in the DFW area, from restaurants, to jazz clubs, to churches, to museums. After his deft maintenance and voicing, my piano has NEVER sounded better... he makes the piano easier to play, evening out how the hammers strike the strings as well as the tone, removing obstacles as the musician. It made me fall in love all over again. In addition to being a master of his craft, I've gotten to know him a bit over the last few visits and he is a genuinely kind and compassionate human being.

Dan came right on time, listened to my concerns and made everything better in an hour! Knowing that…read morehe has been in the business for 40 years, it was a real delight hearing him saying good things about my new piano. He also gave me some pro tips about how to keep the piano in good shape. Definitely will be calling him for my next tuning!

Impressive 17,000 square-foot piano store with an amazing performance hall and Education hall! I…read morereally enjoyed walking around and seeing all the beautiful new and previously owned pianos. Wonderful selection! A must see! Amanda is the Education Coordinator and she is awesome! I met Preston too and he was a nice salesman. Really artistically laid out store with details like composer names for each teaching studio space with modern signage. I can't say enough good things about this piano store. They even offer an affordable piano rental program starting at $59/mth!

Kawai is an amazing public supporter of music students in the area. They have allowed us music…read morestudents at UTD use their rooms to practice and rehearse, where their rooms are equipped with ventilators, stands, and sanitation. This has been so helpful during Covid, where the practice rooms at UTD have been closed. They are a great company. Grateful especially to Scott, Amanda, and Yoshi. Thank you Kawai!!