I tried for several months to order some frogs. No one would reach out to me even though they said…read morethey would order. Finally I found Paradise Fish and Pets! They listen and are very helpful! Same shopping center as Kanga's Play centerin Atascocita, Humble. Highly recommend!

Clean your aquariums, it would also help to educate your customers on the different types of fish…read moreyou have. I asked a question, bought the fish and it wasn't the kind of fish you said it was. But at least it got a clean aquarium

Wanted to have my mother in law's dog spruced up before she came over and of course, waited until…read morethe last minute, they worked him in for a bath and nail trim. The price was good, the job that they did fantastic and the dog was not scared. They are gentle and patient with the animals. Lucky, the dog, will be returning! They also helped me get a harness that fits. I am very pleased with Pet Ranch

This is a great locally owned store that has been in Kingwood since almost the beginning! The owner…read moreand his wife are usually at the front desk to help you, all the staff are so friendly and always greet customers when they walk in the door. Their prices are as low as any of the big chains or even the online stores. We get our dogfood there as they carry the big bags we like. What's more, they have loyalty program where you get a free bag of food after so many purchases. They have a large selection of toys and treats. They also offer grooming although we have not used that service yet but it seems popular.

I took my shepherd here for a last minute appt They were so…read moreaccommodating He smells amazing and looks so clean ! Thank you staff I will be back ....

I brought in a stray/outdoor cat that we recently rescued because we wanted to transition him into…read morean indoor pet safely around our other animals. I paid for an exam and vaccinations, and the cat was taken to the back for treatment. However, within a few days we discovered he had fleas, which spread to our other two cats and dog. We then took him to another vet, who confirmed fleas as well as ear mites. I understand outdoor cats can come in with issues, but my concern is that these problems were apparently missed during the exam despite me specifically explaining the situation and my concerns. Unfortunately, this ended up affecting the other pets in our home. Based on our experience, I would not recommend this clinic to anyone ever!

ok before i even went to the place itself, a classmate warned me the place smelled funky.. and lowk…read moreit did it smells funky but its somewhat tolerable ive seen a few dead fishes when i came there, but when i came for help abt my shrimps it this guy came over to "help" ig and the interaction felt like i didnt know what i was talking about and couldnt be trusted ig and when i tried to explain the shrimp i had couldnt have ich he didnt really listen and kept insisting it had ich so whatever. its aight ig also cute guinea pigs

As an avid reptile and pet enthusiast and owner of exotic reptiles I love to visit any pet store…read morewhen I have the chance coming out of state where I live we're not allowed to have venomous animals so coming to Texas was very fun and exciting unfortunately this was worst experience I've ever had in a pet store across every state I've ever been to nothing to do with the employees as I didn't even interact with them just walked around, looking at cages with horrible husbandry chameleons with no misting system every lizard and snake with a dry bowl that you can tell they just let get dry and then refill again never scrubbed or cleaned there's ,dead animals in cages all of their snakes are just in totes stacked on top of each other with no heat gradient or places to go to or away from a heat source one of the mammals was giving birth and when they went in there to check on it, they found another dead one in a different cage and exclaimed it loud enough for everybody to hear that there's a dead one in here very sad to see the conditions of this place, and the animals with lost lives

My experience with Life Among Dogs was not a good one. She really butchered my poodle up and kept…read moreher from 10 am until almost 5 pm. Then prices are very high too. The place smelled and had many kittens and cats roaming with a few dogs out too. I should have never left my baby there. Be aware!!!

I always tip. Sarah's prices are very affordable and she always does a good job with my two little…read moreguys. I despaired after moving back to TX from NYC because the place I used to go to was so great. I made the mistake (a few times) of grooming my guys at Petco in Kingwood. Each time, they came back with horrible cuts, an overly strong fragrance, and felt sticky to the touch. Sarah always has them looking sharp, smelling great, and oh-so-soft! I'm so glad I found her and she's so close!

Best grass around & great customer service! I highly recommend, plus you get more bang for your…read morebuck purchasing grass directly from the source versus purchasing from a 3rd party.

Incredible bad customer service. When in called to complain was hung up on. Never go back…read more If you do go there for grass. Be ready to wait atleast 40 min and get a bullsht story

The customer service is amazing!! The taffy the Carmel and the s'mores are the bomb!!read more

Have came here nonstop and if your looking for a great place then you need to come here. They have…read morewhat you need for medical purposes and they even have bathbombs, tea, coffee, and more. They also carry things (treats) for your pets if they have medical issues or anxiety issues. I highly recommend them hands down. If you have questions they will gladly answer them for you without any problems. They also have a Facebook page to check out also.

The employees are lazy and rude. The fish, especially the Betas, look terrible. I asked for…read moreassistance with fish and got an eyeroll and "I'll be there in a minute". The girl, still wearing her Covid19 mask!, who did come to help me was so disinterested in me and my purchases that I asked her if she was alright! She shrugged and said, yeah". I said that the fish, especially the betas, look bad and she said "we just got them on friday." I resisted asking what that has to do with anything. I said "it seems like everyone is kind of in a mood today", to which she replied "it's too early for all of this." And waved her arms around to, I guess, encompass the whole work thing. (It was 10:30 in the morning.) I told her I would come back later when it wasn't "too early". But, I didn't and I won't. I will go to Fish R US and pay a lot more and not be treated like an imposition on the employees. The fish are healthier there, too.

Excellent grooming, filing the nails made me very comfortable…read more The ladies were very nice and very friendly and took very good care of my dog.

DO NOT TAKE YOUR DOG HERE FOR GROOMING! Please see attached photos of the bad job. There's also a…read morecute picture of my dog after being groomed by her regular dog groomer in Houston. I actually showed this to the groomer (Katie) at Natural Pawz before she started on my dog. My dog is nine years old and has never had such a horrible grooming job. Katie (or Katy, I don't know the correct spelling for her name) was the groomer. My appointment was on a Sunday (yesterday). It was my first time taking my dog here, so I gave Katie detailed instructions about how I wanted her groomed. I even showed Katie a cute picture of my dog on a walk (attached) after being groomed by her regular groomer in Houston. I told Katie how I wanted my dog's face, ears, body and tail groomed. I said my dog gets a Lamb's cut. Katie even asked me what blade was used on her body and I said #1. She then asked what type of blade for her legs. I said I didn't know. I asked for pink or red bows in my dog's hair and Katie told me they didn't do bows. I said ok. I dropped my dog off and went home. Several hours later, my husband picked up our dog from this location. The groomer was finishing up my dog. There were bows in her hair. My husband told them to take the bows out because they looked awful. He was rushing to get home, checked out and tipped the groomer $10 because we always tip our dog groomer. As soon as he got home and I saw our dog, she looked like she hadn't been groomed at all!!! She had been bathed but her fur looked terrible. All of the notes I gave Katie were ignored and my husband told me he paid $84.69 for this mess. I drove back to this location to speak with the groomer directly. Katie the groomer was upfront. I showed her my dog's fur. I said to her how my dog looked cleaned but not groomed. I asked if she was using dull scissors. Lisa, the other employee, said the grooming scissors were sharpened last week. I bent over and showed Katie my dog's legs. The fur was not cut smoothly and it was cut shorter than I asked. I asked for full legs. Her tail was bushy and fuzzy like it hadn't been brushed or trimmed. Katie said, "you said you wanted a full tail." My dog's face was still very furry and the top of head hadn't been trimmed. Her ears were full of hair, too! Katie never clipped the inside of her ears. Lisa said "your husband was just here and didn't have any complaints about the cut." Everything I said was countered by Katie and Lisa with excuses and justification. I was furious. I told both of them I would not pay for a full groom. I said we would pay for the bath but demanded a refund for the horrible grooming. I also said they charge way more than the groomer in Houston and did an AWFUL JOB. Lisa said she was not authorized to give me a refund. I asked Lisa for the manager's name, cell phone and email address. She wrote down "Adam D., 346-923-7259 and store226@naturalpawz.com." She did not tell me she gave the store phone number, though. I called the number from the parking lot and it was the store! No one answered the phone. So I went back into the store. No one was upfront anymore. Lisa heard someone come in and came upfront. I told her she gave me the store phone number not the manager's cell. She said she's not allowed to give out his personal cell. I asked why he didn't have a direct work number. She shrugged. I said to her, "in the future be transparent with the customer. All you had to do was tell me that." Lisa made it a point to tell me she didn't know when Adam would be back in the store this week. I left angry. I drove back home and took these photos of my dog and emailed them to the manager. I also emailed the cute picture of my dog to the manager. Today, when I called the store, Lisa answered. I asked for the manager and she said we don't know when Adam will be back in the store. Don't take a chance with these people and don't let Katie groom your dog. You may never get your refund or good quality service.

Our first visit for nail trims for our dogs was a great one! Katie (Groomer) was patient and kind,…read moreand made it a positive experience for our anxious dogs. The store itself has an amazing variety of quality products in a clean and pleasant atmosphere. I am only disappointed in myself for taking so long to check out Natural Pawz!