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    Bobcat Raw Food

    5.0 (2 reviews)

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    8 years ago

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    Kate E.

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    8 years ago

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    Kate E.

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    Natural Pawz - Raised platform for smaller dogs at the self wash

    Natural Pawz

    (28 reviews)

    Washington Corridor, The Heights

    Really disappointed in my experience with Natural Pawz today. They have a sign that specifically…read moresays all pets must be on a leash. As I was walking in with my leashed dog, I noticed a decorated white dog without a leash. I inquired about if the dog should be on a leash and the girl at the front said oh no it's fine. I mentioned I was uncomfortable and I guess I'd have to put my dog in the car. Even though the girl at the front saw me struggling with the freezer for my dog's cake, she didn't help me. She also walked away when I wanted to check out to the grooming area. When I echoed my concern about the unleashed dog, despite their own policy, she told me she couldn't control the groomer's dog. This policy is in place for everyone's safety.

    If you want to be guilt-tripped and insulted while paying a ton of money, this is the place for…read moreyou. The groomer Hailey here told me I don't bring my dog in enough and then had the nerve to say, "You're not paying for it, your dog is." Seriously? Grooming is expensive, and that's such a rude, manipulative thing to say. She also made weird comments about my dog maybe coming from a bad breeder because she was having trouble standing. Instead of showing concern or offering solutions, she just sounded judgmental and condescending. I'd rather take my dog literally anywhere else than deal with that attitude again. Save yourself and your dog the negativity and go to a groomer who actually respects both of you. Be careful because she also has her own mobile grooming as well. I recommend not ever using her unless you want to hear weird comments made to you about your dog's wellbeing.

    PetSmart

    PetSmart

    (127 reviews)

    Upper Kirby

    After all over ten years and counting and thousand of dollars with three dogs as customers with…read moredoggie day care My lq Is discriminated because she was a little slow to n getting up This last visit they did not even wipe her eye and was big crusted and ver her eye and of course she was not exercised or never got a call being gone eight days for new years I am discharged like a flea No matter what and they encourage everyone to look at camp bow wow locations My interview at camp bow wow yesterday with lq was treated like a queen senior not tossed to the side and they are less expensive then petsmart Has petsmart ever showed you inside ? Never Politics policies and less staff at petsmart motel at southwest frwy unacceptable Bye bye petsmart

    We came here too early before our Banfield appointment so we took the time to walk around. There…read morewere associates who were busy and doing things like cleaning up or restocking. I saw one cashier hustle to the register because there was one customer waiting. Like just one person and they hustled, that's good customer service. They seemed to have a good inventory of items and there wasn't stuff all over the floor or accidents that dogs had caused. We went in the middle of the week in the middle of the day so there was a good amount of parking. I don't know if I would come here on the weekends because N. Shepherd is super busy and it's hard to get in and out of to turn back onto the Main Street.

    Rocky & Maggie's

    Rocky & Maggie's

    (90 reviews)

    Highland Village

    I wanted to find somewhere close and had same day availability since our usual groomer was booked…read moreup so I called them. Well, that was a GRAVE mistake and I see why they were so happy to get me in asap. First of all, the girl that answered the phone gave me some pricing "based on weight" which I totally understand. I then ask her about the discounts they showed online and she started stuttering as if she didn't really want to give it to me. Her response was "oh um yes, if you were a first time customer then i guess we would give you 10%". You knew I clearly was but moving along. I told them I wanted teddy bear cuts for my 2 mini poodles. She said they might have some matting charges and I said that's fine. I took them up there, the groomer barely examined them or talked to me before proceeding to take my dogs in the back to get started. 5 hours later, I pick them up and my dogs look NOTHING like what I asked for. I wanted to maintain length but they chopped off half on both of their bodies. I wanted a rounded teddy bear face and they SHAVED their faces. I have NEVER went to a groomer where they did something without calling me. If you're not able to do what I asked then I should have been at least notified by phone. NOT when I'm picking them up and the damage is done. On top of that, the ENTIRE cut on BOTH dogs were choppy! Not to mention they charged me $250 WITH the 10% discount. The girl also tried to charge me extra for trimming of the paws and ears. I asked isn't that included in the full groom? She said "oh yeah, let me take that off". THE WORST part?! I asked why the extra $80? She said it was because they had to detangle for an extra 15 minutes. Yes. 15 minutes. I will post the receipt. Lastly, for this price you would think that they would put a bandana or a bow on them. NOPE. They will never touch my dogs again. They do not care about the dogs and you can tell they are here just for the money. I'm sorry but I'm leaving my babies with you, I have to trust that you actually care. I will be posting pics of them AFTER a groom at Happy Snoutz on Sept 16, 2025 and also pictures from today. PLEASE do not waste your money or think because it's in River Oaks that they are quality. They are definitely NOT

    Trash experience. Incompotent management and very rude. Grooming service was good, but didn't like…read morethe way the management handled my grievances.

    Bobcat Raw Food - petstore - Updated May 2026

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