Cancel

    Open app

    Search

    Norma PetCare

    3.5 (24 reviews)
    Open 9:00 am - 6:00 pm

    Services - Norma PetCare

    Pet sitting

    Norma PetCare Photos

    You might also consider

    Recommended Reviews - Norma PetCare

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    They always place bows that coordinate with my pup collar
    Keri H.

    My dog habeen coming here for years! And we've never had any issues. The prices are great and they do a great job on my dog. They always put bows on my girl and when i bring my male dog he gets a bandana!

    My dog with a bad haircut
    Kenia R.

    I'm really sad to be writing this review because I really liked this place. In the beginning, Norma's pet care took such good care of my dog and his haircuts were exactly what I wanted. I loved this place even more because every time I would come, they were so welcoming and were so excited to see my dog. As time went on, the quality of his haircut diminished. I was less and less happy with the outcome but decided to give them more chances. On my last visit when I picked up my dog, I was not happy with his haircut so I decided to say something. I let the guy in the front know that his face, his ears, and his tail were still too long so he told me that he would let the owner know so she could cut more off. When she appeared, she seemed annoyed and asked me what I wanted, I told her the exact thing and she sighed and said "I will try my best but he doesn't let me, he moved too much". She took my dog back and cut barely anything, when she brought him out, it was still too long but I decided to just take him and leave it at that. The last thing she said to me was "this is the best I could do, he doesn't let me he moves too much, it is impossible". To already add to my frustration, I noticed that his right ear was still really dirty, which is upsetting because I am paying for his ears to get cleaned. I would understand if it was dirty inside his ear and they didn't want to hurt him, but the dirtyness was was very visible and could have easily been cleaned. To conclude this review, I unfortunately will not be going back. I have attached two pictures. The first one was from his haircut a couple days ago, the second one was a haircut in the beginning.

    This is the picture I sent to Norma for my dog to be groomed like.

    I'm very disappointed with the service I received. First time I took both of my dogs, the service was awesome. They groomed both of my cuties very well and beyond my expectations. Second time I went and asked for the same cut for my cute pomi and it was nothing like I mentioned. I was very disappointed. The owner Norma was not friendly at all. She didn't even want to take any accountability. It happens everyone makes mistake so I decided to go back to get both of my dogs groomed today. I specifically told Norma how I wanted my dog to look and sent her a picture via text. Again, I am very disappointed. She was not taking accountability of the mistake. She saved my number as my dogs names + PROBLEMÁTICA. Meaning I give her problem this time again so she will not want to give service to my dogs. How unprofessional and not so customer oriented is this?! Oh by the way they do not check immunization or if dogs have rabies shot. My dog also came home with 2 fleas on her. Think twice before taking your fur-babies to this location.

    Nino after his cut
    Karnesha L.

    Beyond amazed by the staff at Norma Petcare. I have a mini schnauzer and he's fidgety, but he came back with a clean smooth cut. I showed them a photo of what I wanted my Nino to look like & delivery beyond expectations. The price for their service is affordable especially for my fur baby. You'll get your money's worth !!!

    Kiki after her trim and shower!
    Lucy T.

    I have a poodle and mix pitbull. I love going to Norma! She's quick, and always get the job done! Extremely good price! She's always friendly and welcoming! I love her kids and how they sit at the front getting all excited as the dogs walk in!

    Kay T.

    I tried them today for the first time and last. My dogs regular groomer was unavailable so I took a chance with them. I'm just totally disappointed. It seems as though they didn't take proper time and care with my two shihtzus. I paid for full service grooming and I even left a darn tip. They were taken there at ten a.m. and finished by noon. That's the quickest grooming time ever since have my pets. It's doesn't seem like they were washed because there is still dander on the skin. My dogs faces look horrible and are not properly cleaned. There is dirt in their faces and eyes and the hair cut in s shabby looking. I called to speak with Norma and her daughter said she was busy. I told her my complaints and she didn't seem to express enough care about it. Clearly she doesn't care about her reputation because she should have never let my dogs leave with such poor grooming. I wish I could give them a minus five stars. This is awful and no fair. I will add pictures.

    Was charged for nail clipping and this is what is received. They missed one nail and all the front 2 paws. They can't handle large dogs.

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Good service and great results price is fair, hard to get appointments but it is worth it.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Keri H.
    190
    19
    12

    6 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    6 years ago

    Helpful 5
    Thanks 1
    Love this 0
    Oh no 0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Kay T.
    0
    21
    5

    8 years ago

    Business owner information

    Photo of Norma Q.

    Norma Q.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of A N.
    50
    83
    231

    8 years ago

    Affordable, friendly, fast. Sometimes the cut isn't what I like on my puppers, but better than some places I've gone to.

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Cindy U.
    73
    39
    28

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    loved the way my puppies hair came out he looked so cute. Awesome job and I didn't even have to wait that long to come and pick him up (:

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Norma PetCare

    Review Highlights - Norma PetCare

    Also, the girl at the front desk (she said she was the owner's daughter) when I picked him up was really nice and welcoming.

    Mentioned in 2 reviews

    Read more highlights

    You might also consider

    Verify this business for free

    People searched for Pet Groomers 2,110 times last month within 15 miles of this business.

    Verify this business

    Petbar - Our loved Louie after his bath and brush

    Petbar

    (53 reviews)

    The Heights

    The neighborhood I am staying in is a cul-de-sac.. and…read morethere was poor dog roaming around for almost a week. She was severely under weight. The neighborhood took turns putting out water and food for her. She kinda looked pregnant so I was a bit concerned since the hoa said they would have her euthanized... so we took her in for a week now. And fatten her up ;) After calling many non kill shelters, and vets to get her the correct medical treatment she needed...I was getting discouraged since so many programs were full. When we reached out to PetBar through yelp about the situation... not only did they answer within two hours but they were so incredibly kind! Their groomers are top notch! I can tell they were professional because they knew how to handle her ... it seems like the dog was beaten because she was scared and very on guard... every time you try to pet her she would flinch :( and duck. I didn't know how she would deal with the stress of grooming. We can't afford to keep her and I am allergic to most dogs and cats. So our best bet is to get her all squared away health and cleanliness wise for the best outcome. I didn't have much hope since I called so many places... yet... Pet Bar has exceeded our expectations of quality skillful professionals with kind hearts. One of the best grooming places I have been to! They were so sweet and the owners were so generous with providing "sweet pea" with all the hygienic care that was long overdue. I highly recommend this outstanding establishment! From the owners to the staff in the front and their groomers. Trust that your lovely fury friends are safe and more than loved here. Once again I would like to thank the owners on behalf of sweet pea! After her vet appointment on Monday she is in her best attire to find a loving home! :) thank you so much again guys! Have a wonderful weekend!

    Website states self wash stations are open with last wash starting 30 minutes prior to close. Only…read moreto arrived near 45 minutes before close and the attendant tell me a new corporate policy change moved it to 1 hour. Thanks for the updated info.

    Fur Paws - Teddy

    Fur Paws

    (57 reviews)

    The Heights

    Our pups love this place. They are learning how to be groomed and the staff is working with them…read moreon their manners. Love the cuts we have received.

    TLDR: Our dog was attacked and they claim that he scratched himself. First photo is a pic from them…read moreand the rest are after the area was shaved for veterinary care. Judge for yourself if the injuries are scratches or bite marks and if a dog is physically able to scratch itself on the inside of its ear. They are very clearly puncture wounds to us and our vet. --------------------------------------- Dropped off our blind dog 11.24.2025 at roughly 3pm. The morning of 11.28.2025 we received a message that his ear had been bleeding and they believed it was from scratching so they provided him with the expected medical care. Afternoon of 11.29.2025 they told us he was "shaking". My wife was able to pick him up early and take him to the emergency vet (Saturday evening and regular vet closed) who shaved and treated the area and gave him antibiotics. We did follow-up with our regular vet and they determined that the injuries were puncture wounds from a dog attack. When we told them Fur Paws said the injuries were from him scratching himself they looked at us like we had just told them 1 + 1 = 3. In spite of the records we provided from the vet showing his treatment history and their diagnosis of "dog bite wounds and vestibular disease" Fur Paws claims he arrived there with some condition that led to him scratching himself (on the inside of his ear too!). He arrived 11.24, they noticed wounds 11.28, and by the afternoon of 11.29 he was shaking so he had a fever. It takes 24-72 hours for infection and then a fever to occur so one can do the math on their claim that he arrived with an ailment already. Then you add in that these are clearly not scratch marks and you see that they're questioning our intelligence with their explanation. Send your dog here at your own risk.

    Heights Grooming - Daisy groomed by Jose

    Heights Grooming

    (122 reviews)

    The Heights

    After right at 2 years of patronizing this business, it was requested to not cut the hair on my…read morefriend's daughter's, Shitzu Poodle mix. Upon picking him up, it was discovered that the hair in his head was indeed cut. After contacting Eddie to inform him of the matter, he then conveyed to me that José, the technician, stated that he "felt disrespected" and that services to our dog would be discontinued. Eddie went on to say that because of the dog's disposition- there are no other techs who desired to "put up with him" and "José was the only tech who would groom him." The irony is: If in fact the dog were so unmanageable, amazingly, Eddie would call my friend to see when would she be bringing him in. If the dog were that bad, his services should have been refused 2 years ago. The final analysis- Eddie told me that he would refund me the money from the last service and that due to the dog's disgruntled disposition- there was a TLC fee, which we have never seen, prior to that day. As a patron, it was NEVER about the money. It was about José failing to follow instructions and when the issue was addressed, the company assumed a stance of victimization, which resulted in poor customer service. Accountability goes a long way a business, and sadly, they chose not to be held accountable.

    We used to bring Mollie here when she was a puppy and when we moved back we obviously brought her…read moreback. She's been going to Jose for the past two years and he does a fantastic job. We do the express grooming so she is finished in two hours. She's always clean, happy, and he takes excellent care of her. She looks beautiful every time and I can tell she likes it because when she goes there she knows exactly where to go off the leash. For credit cards they do add a fee for the processing which is fair so we Zelle every time to avoid the fee. Prices are competitive and it's actually lower than you would think. Parking is always available.

    Puddy Cuts - This is Dolly's post-groom smile -- I swear she knows how good she looks  Steven at Puddy Cuts is a miracle worker!

    Puddy Cuts

    (30 reviews)

    Independence Heights

    I've had Goldendoodles for years and I'm very, very particular about their grooming. I'm a total…read moreperfectionist (my career coach once said I might be the biggest one he's ever met -- not a compliment, but true ). I've tried around 20 groomers before finding Steven, and truly, no one compares. He's not just a groomer; he's an artist. I can walk in and simply say, "something like a teddy bear face," and he knows exactly what to do. Every time my dogs come home, they look flawless -- soft, clean, perfectly shaped, and actually happy. He just gets it. Steven is affordable, consistent, and a total hidden gem in Houston. If you're looking for the best Goldendoodle groomer, poodle cut specialist, or someone who truly cares about detail, Steven at Puddy Cuts is your guy. I honestly hope he never retires.

    Steven did an excellent job with my mini poodle Bunny! For…read morethe first time, we finally found a groomer who knows how to truly groom a poodle - cute, neat & professional haircut. Also it is very important to note that after grooming there were absolutely no cuts or irritation on my puppy. Previously, we had several bad experiences with groomers who would either make my puppy look like a Maltese or leave him with cuts or horrible irritations. I also have to mention that Steven is a professional & patient groomer and also he listens to how a customer wants the puppy to look like. I would definitely recommend Puddy Cuts to all my closest friends & family!!!

    Norma PetCare - groomer - Updated May 2026

    Loading...
    Loading...
    Loading...