I have been in this store for grooming a few years ago when traveling the area. I reached out to…read morethe owner to see if she still was there. I was thrilled to find out that Cathy was the one answering the phone! I found out that she has had some health issues and was not in the store much over the last few months. Now she is back with a new lease on life with a working HEART!! Overcoming a triple bypass is tough, owning a business and keeping things going. Head to Woof Gang Bakery Sienna to meet Cathy for the first time or to just grab a bag of cookies for your favorite pet! I am here to tell you everyone needs to stop back in and meet the new groomers and everyone that is still working for Cathy from 3 years ago. She is wonderful and has some great new things Coming in for the holidays that I can not wait to have her ship to me at my home if I am not back in the area when these items arrive. Cathy is making me holiday gift baskets for my clients and their family pets. Remember your clients pets with a gift basket just for them!!

My mother took our Havachon puppy here to get a grooming since our normal groomer is unavailable…read more Our puppy has curly-ish hair and he's mildly fluffy but he has dense & short hair so he's not prone to matting or tangles. His haircut looked an absolute mess as they left parts of him longer than others AND left choppy spots. Not only was the haircut a mess but they decided that he magically had hair knots in his ears so they decided to PLUCK it out which has resulted in my puppy developing an ear infection. When a groomer finds an issue with a pet they should be advised to talk to the owner about any "solutions" prior to them performing anything. This was not done....We also did not find out about this UNTIL after we visited the vet and called the groomers and that is when they informed us about the ear plucking. His ears were so irritated that his ear canal started bleeding and developing puss. You could only imagine how uncomfortable this is for a PUPPY. I do not recommend this place at all.

A Great take great care my fur baby. They are awesome love…read morethis place well clean Great staff

I'm a serious furbaby mama. Like, my human kid might have to hold on if my dog is in trouble…read more Don't look like that- the kids is an adult, every man for himself, right? Lol! Anyway- this is a relatively new spot, I'm a regular at Lake Olympia, but this is closer. Imagine my delight to find some of the L.O staff here! Everything is a match as far as service goes, they also have a pharmacy. I got my usual exam and vaccinations for the same price range. I'm very happy to have found this new option for my furbabies! We now have a new vet home!! (Never you mind how this isn't appropriate, I'M consistent. ) 2025 BIG BACK APPROVED!!!

We brought our guy here to get his first groom. They did very thorough and cute groom for Buddie…read more Our Groomer Jordy, did an awesome job on our goldendoodle with a teddy bear look. We'll definitely bring our second doodle here to get groom

I've been a customer for about 3 years. They switched groomers a time or two and raised prices but…read moreI still appreciate their work. Even post-COVID, they still are willing to pick up my dog from my car which is appreciated given my mobility issues. They use technology well. I've been able to pay them via Zelle. I plan to continue using them.

Ms. Ana is always attentive and sweet with the kids. She has great recommendations and…read moreknowledgeable with the cuts. Book with her!

Really great place to bring your pet I have been bringing my dog and cat here for a long time and I…read morenever leave dissatisfied! If I ever move I will drive out of my way to bring my pet here!

This is still a solid winner- it's the discount nail trim days for me! I don't really buy food for…read moremy dog here but I will snag the occasional treat or toy. And they run pet clinics regularly which is great as well. Glad to have them so close to home!!

They are so knowledgeable and super clean and you can wash your dog there and use their tubsread more

I l absolutely love taking my golden-doodle here! Amazing service with no fuss and great prices!read more

Brian has been in the same location doing the same thing for 43 years. He must be something right…read more My family has been taking our pets here for about 36 years off and on and we're always happy. The dogs are too!!

When I first came here (this is my third time), the place was pretty hidden. It's located in the…read morevery inner right corner of the plaza. If you go on their website, they do a good job in explaining the exact location! I'm not sure if there are more than one owner but I've only spoken to the lady in the front (Angela). She's always been so nice and gentle to my baby Luna! We take her here to get groomed because for the service and price, it literally can't be beat. She also took Luna in for a last minute appointment even though she closes early today. Very very accommodating. Overall a hidden gem that needs to be more known! After extensive research I chose this place and it will be my first and only groomer for my baby :) P.S I think we chose the 4th cut because we didn't wanna make her look too bald. Angela did warn us that because Luna's hair is straight, the hair would stick up if we chose the 4th setting but we don't mind the outcome :) One final P.S .... remember to tip well!!! She deserves it

I would come here again but primarily as a last-minute backup…read more Pros: Accepted my appt even though I called ten minutes beforehand. Quick, finished in under 3 hours. Clean, the place didn't smell of urine. Quiet, there wasn't a ton of machines running and dogs barking. I believe this is because the place had lots of space and rooms to compartmentalize, rather than packed in one small room. Kind people, the lady was very nice and accommodating to my requests. Con: The actual haircut didn't look that great. The groomer listed when I pointed out some fixes and adjusted accordingly. However I could tell inherently, the cut wasn't that great. It was even and the wash was done well, but the actual aesthetics were not there. My shih tzu was done in a way that left her eyes looking very sunken in. I included a photo taken after some adjustments.

I dreaded my promise to take my Dog Tasha to her favourite outing...Terrorizing rodents at Petco…read more But i did need some other items...the problem is that Tasha gets so enthused she drags me around. But immediately I was greeted by Gabrielle. She was so helpful selecting fish plants etc...politely ignoring the lungs toward the rodents. At check out i mentioned this location only had 2 reviews...i I had the least stressful time shopping w her help in spite of my Dog. She was also knowledgeable about other canine arthrtis products. I don't know why the low reviews its clean friendly with real people working that really assist. Bonus points for No Self Check out. And ny purchases were all 20% off. easy parking no drive thru.

On October 4, 2026, I submitted a formal complaint to Petco Customer Service regarding the horrible…read moreexperience I had at their grooming salon on my dog's birthday. As of today, October 11, I have yet to receive a single phone call, email, or follow-up from anyone at Petco! After waiting for someone to contact me, I decided to call customer service myself to check the status of my complaint. To my disbelief, I was informed that my complaint had been CLOSED! How does a company close a customer's complaint without ever contacting the customer or attempting to resolve the issue? When I questioned the representative, she stated that she would reopen the complaint and that someone would reach out to me. Well, here we are, and STILL NOTHING! This experience has shown me that the poor customer service I received at the grooming salon is not an isolated incident. The lack of professionalism, accountability, and customer care appears to extend throughout the company, including corporate customer service. I spend a significant amount of money at Petco on my dog's grooming, veterinary care, vaccinations, food, treats, toys, flea and tick prevention, and other necessities. I have been a loyal customer, but apparently customer loyalty means absolutely nothing to this company. What is most disappointing is that Petco has had multiple opportunities to make this situation right and has failed at every level. First, my dog's confirmed grooming appointment was denied on her birthday, forcing me to cancel her birthday celebration. Now, corporate customer service cannot even provide the courtesy of a follow-up regarding my complaint. Once my current Vetco membership expires, I will be taking my business to PetSmart. I refuse to continue spending my hard-earned money with a company that demonstrates such little regard for its customers. Petco needs to seriously reevaluate its customer service practices, from individual stores to corporate leadership. Closing customer complaints without contacting the customer is not resolving an issue -- it is ignoring it! Absolutely horrible customer service across the board. Petco has lost a loyal customer, and I would strongly encourage others to reconsider where they spend their money.

We are so happy with all of our pet visits with Lake Olympia Animal Hospital. The office staff and…read moreteam of Doctors are fabulous and are so professional, knowledgeable and compassionate about their pet patients.

Oh, how we love our furry best friends! When it comes to their health, if you're like me, you…read moresearch and scope out the very best. I know firsthand how traumatic some places can be.... This is a large and truly impressive state-of-the-art veterinary hospital complete with exam & treatment rooms, labs, O.R., rehab, grooming and boarding. Upon high recommendations, we made an appointment to take my grandson's Preschool mascot in for a "checkup." We were immediately greeted by Ms. Melody who was very sweet and accommodating. The waiting room is divided with one side for canines and the other for their small feline friends. Dr. Collin Hummel ushered us in! He was gracious & lots of fun--sharing all about the facilities and giving us a full tour. The staff is always busy tending to their patients but warm & welcoming. How I wish they had a sister healthcare place in Broward, but if I lived in Fort Bend County, Texas, this would be the choice for all of my Nala's healthcare and grooming needs.

The reviews did NOT disappoint. This was my first appointment here and will forever be a client…read more This place has excellent customer service, responds as soon as possible and accommodating to pet owners. Jeremy took great care of my sweet 4 year old pittie-lab pup and he came out smelling fresh and happy! Great first experience and reasonable prices compared to other businesses I've done business with. I'm glad to have finally found a groomer that I can trust and be a loyal customer to. There are also plenty of parking spaces, grassy areas for your pet to use the restroom and I would definitely recommend! (:

0/5 Should be an option for zero…read more Do not leave your pet here! I gave them the benefit of the doubt because maybe it was a small business. On the phone Mr. Booker seemed to understand what I wanted. I was told it would be all good... I was not. When I showed up I should've known... I showed up 4 minutes early then was told to walk my dog on the grass (so the "grass" was in between the parking lot isles which had glass) but I had trust they'd be nice then they plopped him in a crate while yelling to get a leash. I was like how do they have 155 reviews at 4.7. It must be for a good reason right?! As I went to my car a grandma was dropping off a dog at the same time so it made me feel better. When I picked him up...He then said "half his eyelashes were cut"!! As a dog mom I thought okay maybe he moved? Then when their only payment is cash or Zelle (red flag/or supporting local) he mentions my dog scratched him and I lied about the size of my shih tzu. I pick up my dog and look at his front nails and they looked ok. I should've looked at the back. When I brought Chewie into my car to see his brother they are usually so excited... Chewie immediately ran underneath my car seat and didn't get out til the garage door closed while I parked...at my house. I was livid. Then they didn't mention they cut my dogs quick "because it happens a lot", but they did mention they cut Chewie's eyelashes. My dog was so scared I could not reach to pet him once. So I called the owner the story changed 4 times. Started with "he wanted to jump off...He jumped but we got him...Then he had the lead on and tried to jump..." then finally "he could never jump w the lead on." So who knows the story because their cameras don't work-I asked. He has been boarded for many vacations and groomed many times and never showed this behavior. While on the phone with the owner I asked to see the area they were bathed in..he said that was not possible. I just wanted to see how it could've differed from his previous groomers. Something happed to my dog and I don't think I can ever find out. I've collected the business information for reference below. THE PET SERVICE, LLC Jeremy Booker, Manager of Operations