I have a 2-year-old yorkie mixed w/ schnauzer boy. He's very affectionate and loves to just sleep. He works well with other dogs but gets very anxious and protective when around people. With that said, I did my research on grooming salons within my area and found Pretty Pups to be highly rated so I was very excited to try them out.
Upon arrival, we were greeted and the place looked very neat and nicely decorated. After having a discussion with the front desk attendant and getting more information considering it was our first time there she came out to grab my dog. She gave me no directions of what was happening or what to do and just extended her hand grabbing the leash from me. My dog then barked, grabbed on her leg as if he were gonna hump it, and tried to bite her but the only part he touched was piece of her jean. Immediately I was able to control him and apologized for his behavior. She responded with a smirk and was shocked that he "bit" her. She asked me if he had ever bit anyone and if he'd ever been groomed. I explained that he had never bit anyone and answered yes to the fact that he has went to multiple grooming appointments with no accidents reported. After telling her the previous location we came from she responded rudely by laughing and stating "well he obviously needs to stay there". Then kept reclaiming that she had never been "bitten". Again I respectfully apologized and we left.
I don't believe it was right for her to treat me and my dog this way. She could've responded in a more professional manner instead of being rude and simply mean. I understand it can be scary but I visibly saw my dog just tug on her jean. Then for to constantly be saying she's never been "bitten" and for us to stay at our previous groomers was just wrong. If my dog was aggressive towards people then I never would've brought him out, however, he's not. So instead she should've thought more on her actions and came toward him slowly and with patience, especially since it was our first time there. Also as a side note- dog bites come with the profession, she claims to have "never been bitten" well then maybe she hasn't been in the industry long enough because these events do happen, you can't expect every dog to act the same, however, it's how you approach them and the situation that make a difference. read more