I have visited S & S Exotic several times, and I have always been impressed by the staff's…read moreknowledge of all animals. They really know their stuff, and won't hesitate to tell you the "dirty" truth before you invest in an animal. Just yesterday I heard them telling a family that Chameleons are not pets that you can take out and play with, that the more you handle them the more stressed they become and will more likely pass away sooner. As a chameleon owner, I know this is the truth and was surprised and relieved to hear that they were telling this eager kid's family that to make sure the chameleons wouldn't go to a home with wrong expectations. Although the building is small, they do carry a large supply of unique animals and reptiles. Every time I have been, there seems to be something new and interesting which is why I love going but don't expect to handle any of the more exotic animals without real intent to buy.

I had a disappointing experience purchasing a sugar glider from a vendor at an Animal Expo who…read moreincorrectly advised me that buying only one was sufficient. After researching, I learned sugar gliders should not be kept alone, so I bought a second glider elsewhere. I found Gliders R Us, where the owner demonstrated genuine care for the animals and confirmed I needed another glider. Unfortunately, after two weeks, my new glider became sick and weak. Despite the Gluders R Us helpful guidance to try to save him, the glider passed away a week later. This experience highlights the importance of accurate information and compassionate care when buying exotic pets. I DO NOT RECOMMEND !!!!

I visited this location to use the self-service dog wash. Before arriving, I called to make sure…read morethat, in fact, there was a dog wash on site and that it was in working order. The young man I spoke to was friendly and knowledgeable....this gave me confidence in the Petco location. I was very disappointed with my experience, however, once I got there. While the facility itself has all the physical features I was looking for (easy-access tubs, convenient sprayers that dispense water, shampoo, and conditioner, and multi-level dryers), the customer service was horrible! Registers were left unattended (there were literally no employees to be found), it was hard to find an employee who could help check me in, and even after completing check-in, I wasn't given towels or brushes or an apron (all items that are advertised as being part of the process). At the end of our visit, finally one of the groomers came to our aid with towels, but only after I had to leave my dog in the tub and knock on the grooming window for help. The groomer was the only employee who displayed any willingness to assist...all other employees were literally non-existent (where were they?).

I love to working on shelf stocker as I am hyper working and keep me busy working. What is more…read morethey would not hire me anyway because of I am deaf guy. There are discrimination.

The first time I came here I spent allot of money, I bought dry rock and everything else I needed…read moreto start my saltwater aquarium, the experience? Great, but was it because I spent allot of money? The last time I went I just needed 2 5gallon jugs of saltwater, I felt like no one wanted to even acknowledge that I walked in with the jugs and then when they got filled no one offered to help me to my car. I struggled and made 2 trips to get them into my car and now that I'm seeing this is not an isolated experience I will not be returning. How lame is it to watch a female struggle to carry something while you just sit and watch lol and you think people will want to come back? Jokes

They only sale saltwater fish. They need to put on thier advertising. I would have a long way.read more

We came to the 43rd st store to find a goldfish for my grandson's little pond and couldn't believe…read morehow filthy and disgusting the store was, from the dog pee all over the column outside to the mats of fur in the entry. The floors were nasty and not one employee seemed to notice, or if they did they didn't care. The fish tanks were equally disgusting; the goldfish tank had dead fish on the bottom of the tank with fuzzy rotting carcasses that no one bothered to remove. The other tanks were filthy with sick fish barely swimming. Needless to say, we turned around and walked out. This store should not be allowed to sell fish; they may not be fuzzy little creatures, but they are still living beings and should be taken care of as such. We will never go in that nasty place again.

Cashier customer service. Store appeal, every department in the store could use some "polishing-up".read more

We are lucky to have this in our neighborhood! The selection on food and toys is awesome -- it's…read morethe only place that carries my favorite dog food. I'm a new mom getting used to lugging around a newborn, and without fail they always help me to my car and even carrying things around the store. Friendly people and great customer service.

Usually pretty good but lately they have constantly out of the dog food (Roosevelt) that my dog…read moreeats. Oh and hope they have what your order in stock if you order online. If not they will just cancel that part of your order, so make sure you order before you actually need it. Soooo after ordering online and waiting for my delivery, I now have to go out and get the dog food I ordered since they just decided the topper will do for some illogical reason.

I just came to grab one item and I was watched & the young Hispanic girl followed me like I was…read moregoing to take something. I even said I just be walking around looking at stuff and she still asked me what are you looking for so I handed her my item out my hand so she would feel comfortable because I'm not gong to steel anything. This lady rang my items up while I was still looking around like she was ready for me to get out their store, so I did. I won't be coming back or to their tattoo shop. I will find a different feed store to shop. Maybe it was because I'm Black idk but they don't have to worry about me.

Very clean and friendly staff.. they always make me feel at home when I walk in and the dog always…read moregets extra treats! Thanks guys for being awesome

I tired to get an exchange of a bag of recalled dog food (victor) that they sold me and told that…read moreit don't matter we don't do that and the lady in there was being very rude about it . The sad part is that I was a very loyal customer for over 5-8 years and I will never return

Best animal food store out there ! Best prices , quality brands and outstanding customer service…read more These guys saved my puppies during COVID year. when every tractor supply company store was out of puppy vaccinations because there was a shortage in needles , these guys were the only ones that had any vaccinations left . This year I came back and checked out other products and I found out they have dog food brands that compete with petsmart and petco brands in quality but are nowhere near as close in price. They're 1 hour away from me but the drive is worth it . They have $35 for (50lbs) of dog food . 50 pounds ! At Petsmart they charge $60 for 25-30 lbs of dog food .definitely check them out.