We came here with our puppy English Bulldog. It's our first pet ever so we are very new to all of…read morethis. The same night we got him we came here. The cashier was extremely helpful and made us feel very comfortable. Two weeks later we came to bring him for his first grooming appointment. We dropped him off and picked him up right away since it was considered an express visit. We noticed that his nails were not trimmed, he didn't smell or even look clean. I received an email for a survey and expressed my concerns. Following the survey they reached out to fix the issue. I gave them another try and I noticed the difference. Yesterday we took him again and we had Mackenzie as the groomer this time and from the start of the visit til the time of pick up I must say she was AMAZING. She definitely changed our mind on using them for our routine grooming service. Reason why I wouldn't give them a 5 star is, some of their employees that I come across in the aisle aren't too helpful or friendly at all. Also, that first experience with the grooming wasn't good at all. They made it up by redoing the service though and I really appreciate it. Besides that they are pretty awesome!

My dog, was dropped off on saturday morning 6/13/2026, freshly bathed and groomed, she was to stay…read moreat the hotel for one night and we would pick her up sunday afternoon at 5. We picked her up 2 hours early at 3:10pm and when they brought her out she was covered in faeces and urine. She is a white dog who is trained to go outside to do her business and never has she come back inside the house so dirty. Her legs were yellow, her paws which are naturally pink had a yellow and green haze to them. She had clumps of stool on the side of her as if she had been lying in waste the whole night. Aside from her appearance, her behaviour was not at all like her usual, she came out crying and barely wanted to approach her family. My dog is very energetic, she's not even a year old yet, so to see her so down and low in energy was anything but normal for her. We were told that because she was so energetic during play time they would have to put her in time out for 10-15 minutes a multitude of times. We understand that boundaries have to be placed and bad behaviour has consequences but our dog did NOT come out the same dog we brought in on Saturday. On the car ride back home from the hotel she would cry in her sleep and could barely stay awake, again this is very unlike our pup. She did not show ANY affection and would suddenly become extremely anxious and afraid whenever she was done doing her business, if anyone approached her she would run under a table and shake in fear. We know our puppy better than anyone else and to suddenly see her so down in the dumps over the span of one night was extremely concerning. The staff when questioned on her appearance, stench, and behaviour, said that they apologized and just didn't notice. This can't help but seem incredibly irresponsible because again we turned her in freshly bathed and groomed. Again a "well sorry we didn't notice" with attitude doesn't help at all!!

Great service!! Took my little man for a bath. Lady at desk did a great job explaining how the…read morebath works. After, she shared some of the specials. They actually have the dog food we use (Fromms) and with all the discounts, I saved a ton in the food, snacks and bath.

Now that I've been I get how it works. You use their shampoo, water, and towels to get your dog…read morecleaned. I love it. Standing up to bath sure beats bending over for half an hour.

We had our two miniature schnauzers groomed today by Ashley. She did a great job and groomed them…read morejust how we requested! It's always a bit scary to take your fur babies and leave them in someone else's hands, but Ashley took good care of them. You can tell when people are "dog" people, and Ashley along with the desk staff referred to our pups as "babies", which to me meant they understood they are just that...our babies! Thank you Woof Gang, and especially Ashley, for an excellent grooming experience.

We absolutely adore Woof Gang and have been taking our big fur baby here for years. They treat our…read morebig boy like family and Alex always does such a great job grooming him. The staff is always very welcoming and I really feel comfortable leaving my big baby here.

Staff was really nice, went to get a ball python and showed me many options and got a pretty yellow…read moreone. Will be back!

The owner and employees are not nice people. Animals kept in dirty conditions and small cages.read more

I brought my dogs in for a veterinary appointment and had an excellent experience from start to…read morefinish. The entire staff was knowledgeable, professional, and welcoming throughout our visit. I would especially like to recognize Keli, who was exceptional, both kind and attentive, making us feel completely at ease. I highly recommend 249 Spring Cypress VetCo for anyone seeking quality veterinary care and outstanding customer service.

I came to petco even though there is pet supermarket by my house, because I went to a petco in katy…read moreand had a wonderful experience. So on 3/13 I went to petco on hwy 249 close to my home. It was a horrible experience. I came in to buy several things, no one asked to help me. I couldn't really find anyone to assist me. The cashier shakeira was rude not helpful at all and extremely unwelcoming. No smile or hi when I was checking out. I asked her for help she just points and tells me oh look over there! I won't shop at this store again. The manager should really do some training on customer service. I'll spend my money elsewhere next time

If you find yourself suddenly in need of a class pet, and your students insist on an axolotl,…read morethey've got you covered. Come for the axolotls stay for the wide variety of items you did or didn't know you need to keep your students, kids or yourself engaged!

This is the place to go for a family-style teacher store filled with critters, expertise, supplies,…read moreand curriculum. It's also dog friendly. I would bring the whole family to visit the tortoise, crabs, fish, and store dogs Hunter and Daisy. If you're trying to take care of your teacher needs with your family, do it here. Soooooo much better than other locations.

110% amazing experience every time I walk in here! Ashley always has the best advice for any/every…read morequestion you have! She's extremely helpful, very passionate about animals and is truthfully a kind-hearted, caring human-being. We're lucky to have found such a great place to get quality products, outstanding customer service & a well-organized place to shop! Thankful for Ashley and all other employees here. P.S. The dog wash station is so worth it! No mess at home is such a WIN!

This place has been a wonderful find for our dogs who have very sensitive stomachs…read more The workers are amazing and it's like one big family when we go. I'm always super excited when my significant other says the pet store is on our todo list. Whether it be browsing the fish aisles or skinny pigs or dog merchandise. We always end up leaving with more then what we went in for. Which is fine in our books. We rather support this store than Petsmart where they talk dumb to you. The animals here are always well taken care of and maintained.

Came here over the weekend to get some freshwater shrimp. I always thought they only had saltwater…read morefish here, but turns out they have fresh water too. It's so fun to walk around and look, and they had an insane selection of saltwater, but still a really great selection and fair pricing on fresh water fish as well. They were also super friendly and helpful and I got everything I needed. Will definitely be back for more in the future!!

This place is a paradise for fish lovers, they have so many fish tanks with such a great variety of…read morefish. The guy who helped us had a great attitude. He was very busy and still managed to make us feel like valued customers by checking in on us while we were looking at the fish. We finally chose and he got them ready for us in no time. Prices are not the cheapest but I have seen places with much higher prices. Unfortunately, all the fish we got died within 12 hours. We were looking for the place online to call and ask, and it turns out they are closed on Mondays. We got our fish on a Sunday. Then I checked their return policy and they only have a 24 hour return policy. No fish, no interest in going back. For everyone else: don't go on a Sunday if you are planning on buying fish.