I LOVE THIS PLACE. The staff are super sweet. I talked to this woman there and we had a nice…read moreconversation and she helped me with my mom's tank too!! The fish I got from them are the friendliest fish i've ever bought. I live super close to them and never knew they existed but this is a hidden Gem!!! they have salt and fresh water fish.

Great customer service. I love dealing with them when they do cleaning house calls. The owner is…read morevery meticulous and pays attention to detail. Leaves my tank sparkling clean. His wife is then best, always has a smile on her face.

I tried for several months to order some frogs. No one would reach out to me even though they said…read morethey would order. Finally I found Paradise Fish and Pets! They listen and are very helpful! Same shopping center as Kanga's Play centerin Atascocita, Humble. Highly recommend!

Clean your aquariums, it would also help to educate your customers on the different types of fish…read moreyou have. I asked a question, bought the fish and it wasn't the kind of fish you said it was. But at least it got a clean aquarium

I submitted a web inquiry after a quick gooe search on nearby aquarium services. We have a 92gal…read morereef tank which was under a bad case of green hairy algae. Our once purple rocks were completely covered. We were at the point of wanting to hire someone to help get rid of it. I received an email response from John within a day and promptly addressed our problem. He recommended a product and in within a couple of weeks, our problem was no longer! Our tank is back to looking excellent!!! Next time we need any aquarium work, we will be sure to give them a call first!!! Excellent customer service and they are truly pros!!!

WARNING. Called and spoke with Mr. Wright, I told him I had 2x75 gallon fish tanks and then it had…read morebeen six weeks since they had been clean. Mr. Wright gave me an estimate over the phone that I thought was much higher than normal almost $600 for just cleaning when I asked him about the charges. He became very upset and stated if you don't like the price you can call somebody else. Normally, I would hang up the phone and call somebody else but because I was extremely busy and my wife was out of town I made the appointment The middle aged lady who came out to clean the first tank, was very soft spoken, had a lot of knowledge of fish and water, I had made a comment about how the owner spoke to me, and she had stated that this was not the first complaint and that the owner is extremely arrogant who walks around with a chip on his shoulder". But he writes her checks so she just looks the other way." How very sad to live in a world like that, I thought it was important to share with you people who the owner really is She did a great job, but I will not be calling this company again.

I was looking to get a small aquarium and a beta fish. I been to at least 12 pets stores to find a…read morebeta fish that I would be really happy with. I looked at so many types half moon, black orchid, mustard, crown tail, double tail , veil tail, dumbo , and koi. So many options and so many colors. The 2nd time I was there I was talking to a young man he was very patient and informative. He showed me many options due to a back injury I needed help carrying the tank set up to my home. I planned on returning on Saturday to buy a tank, plants and gravel etc because I would have assistance that day. Through much searching I found a beautiful, peppy and responsive male beta. I purchased him that day along with food etc. I was going going to house him in a temporary home till Saturday. Unfortunately Friday night I had an incident with my fridge so I could not come back to purchase the set up. So now my betta is housed in a 1 gallon with a filter. I do plan on coming back later to purchase a 2 gallon or 2.5 gallon as I originally planned. I highly recommend this place they have a wide selection of plants, fish, plants and shrimp! Definitely will be returning!

I purchased a used Kessil light from Fish Gallery--not an open-box item. The light was originally…read morepriced at $469, and I purchased it for $429 after being told it was used. When I bought the light, I was informed that it did not include the original Kessil power adapter. A store associate provided me with a different 90W power adapter and assured me it would work. Unfortunately, after getting home, I discovered that the adapter did not work with the light. Since I needed the light immediately, I had no choice but to purchase the correct Kessil power adapter online for $45 and pay for overnight shipping so I could use the product. I contacted customer service to ask if the store could reimburse me or provide a $45 store credit for the replacement power adapter, I received no response after this request. What is most disappointing is that I spent over $1,000 at the Fish Gallery on Fountain View that day, and it appears the company is willing to lose a customer over $45. In addition to the missing original power adapter, the used light was also missing its original hanging hardware. This experience has left me very disappointed. I expected better customer service and support, especially considering the amount I spent. It's unfortunate that such a small gesture to correct a problem caused by an incomplete used product was not considered worthwhile.

Very rare do you find a department store that is very technical. I called over here to see about…read moregetting some weed and feed for my lawn and let me tell you what the customer service rep was very knowledgeable. She told me everything I needed to know about the type of fertilizer I needed for my lawn. She was an absolute professional. When I got there in person to pick it up everyone there was so friendly and they were all top-notch professionals. This was what you would call an old-school feed store that you find in the country. It's really cool that you can find places like this. But this place comes up for sale. I would like to buy it. So if the owners would like to sell it. Let me know because you guys have a real hidden gem here. I'll continue to come back here for all of my yard needs because they have everything you ever want and everyone is top-notch customer service and they know what they're talking about. This is an easy five star review. This must be a family own business because this is some old-school country, Nice people that really know what they're talking about.

I love Hieden, this store has everything you need for your home and barn. Horse feed and alfalfa is…read morevery fair market; the sales team is exceptional. Everyone knows price points, products. Huge selection. Beautiful everything.

I started following Adore on instagram about a year ago. I happened to be scrolling through one day…read moreand I couldn't help but to smile at this cute black and white puppy they had in need of emergency foster. I filled out an application to foster the same day and received a call from Andrea not long after. From the time we took Beaux in, they have been so helpful to our family. They have taken care of all of the vet bills, meds, neutering, and just pure concern of a first time puppy owner. The adoption fee of $200 is a small price to pay for all that they do for the pet owner. I love that you have the option to foster or adopt. They always have events to raise awareness about adopting animals and not "shopping" for them. We love our baby boy and couldn't be happier with Adore Houston.

Wonderful, kind people run this rescue. Thank goodness for this rescue and the important work they…read moredo. Please adopt from here.

I have worked with the staff at FFL to help foster a sweet older lady cat. They have been nothing…read morebut courteous throughout the process. From what I've seen, they care a lot about the animals they're saving and do a job in the community that many of us do not want or are even able to do. I cannot vouch for the adoption program since I have not adopted an animal through the shelter.

I am a vet tech of about 24 years so I have seen every type of client, good and bad, from my time…read morein the vet field. Now, I am a school teacher but I still foster dogs for animal control and currently have 9 spoiled mutts at our ranch who are loved dearly, whether my own personal pets or one of my fosters. I feel like I am very knowledgable with regard to animal care and now as a teacher, spend my days reflecting on systems that work and ones that really need improvement. I am sure that Friends For Life has good intentions for placing these animals in perfect homes but the narrow minded approach they have to the adoption process and line of questioning is an absolute detriment to the pets waiting for their forever homes. A family member of mine began the application process to adopt a sweet young dog and I can vouge that she would be considered a TOP NOTCH loving, caring, responsible pet owner/client in the eyes of any vet because she has no kids and treats her dogs like the kings and queens that they feel like living in her home under her care. During the interview with her, Friends For Life asked her how she felt about the use of shock collars and she was honest and told them that under the direction of a dog trainer when one of her dogs was a puppy, she used one for the timeframe of about a month (and later, I found out it was only on the vibrate setting and was activated probably 3-4 times during the training sessions). They immediately sent her an email telling her that they could never consider her as a potential adopter because she believes in her trainer's methods and trains dogs by using fear as motivation. They told her that they were sure she could find a dog somewhere else to adopt, but just not from them. Any dog could only be so lucky to be adopted by her, as I have joked for years that she runs to the vet if her dog looks at her funny. She videos and keeps a log of their every move to give the vet a minute by minute calendar of what is going on when something isn't right. She will spend whatever it takes to help them, buying only a high quality diet, the veterinary recommended preventative medicines, and the best of the best in every aspect of quality care. I truly can't say enough good things. That month of using a vibrating collar with one dog in her 63 years on this earth was enough to stop the application process in its tracks. No further questioning, no checking references, no calling the vet for a recommendation, no nothing. Hands down... she is out and the dog is still homeless. The real victim here is a dog that could have landed the most loving home ever for it's entire life, with NO worries that it would ever be given away, given up on, or put in a bad situation. It could have had a stable, mature, active home that catered to it's every desire that a sweet, spoiled dog deserves. A 6am walk every single day, runs at the park, golf cart rides, car rides, regular medical care and more. I called this adoption facility, as a loyal and caring family member, and told them that I was NOT begging them to reconsider because the hurt that their assumptions caused had already settled in. Instead, since their own description of their animal adoption facility suggested that they were "innovating, improving and tracking results to find the most effective ways to save lives," I suggested that they consider and collaborate on a more extensive vetting of adopters by looking at the bigger picture of what the potential home can offer and calling various credible references, rather than placing judgment on a more-than-great family and negating the whole process based on a single application question that required further interpretation than an email or a text could offer. Anyone can lie on an application and let them hear what they want to hear, but she didn't... and further conversation could have probably clarified things to the point where this dog could have already started living it's best life. She had even cooked bland chicken and rice in preparation for bringing the new dog home and acclimating it to a new food. Prayers that every dog in this facility gets a great new home and a fresh start, but more... prayers that Friends For Life revisit their adoption process so they don't continue to run off any more perfect homes for these very deserving animals. Again, I am sure their intentions are good but... what an unfortunate loss to the animals for a possible forever home at the same time!

I go there for my dog needs. The selection is plentiful and the staff is very knowledgeable and…read morefriendly,and always sends you away with a small bag of treats for your fur babies.

I just came to grab one item and I was watched & the young Hispanic girl followed me like I was…read moregoing to take something. I even said I just be walking around looking at stuff and she still asked me what are you looking for so I handed her my item out my hand so she would feel comfortable because I'm not gong to steel anything. This lady rang my items up while I was still looking around like she was ready for me to get out their store, so I did. I won't be coming back or to their tattoo shop. I will find a different feed store to shop. Maybe it was because I'm Black idk but they don't have to worry about me.