WARNING. Called and spoke with Mr. Wright, I told him I had 2x75 gallon fish tanks and then it had…read morebeen six weeks since they had been clean. Mr. Wright gave me an estimate over the phone that I thought was much higher than normal almost $600 for just cleaning when I asked him about the charges. He became very upset and stated if you don't like the price you can call somebody else. Normally, I would hang up the phone and call somebody else but because I was extremely busy and my wife was out of town I made the appointment The middle aged lady who came out to clean the first tank, was very soft spoken, had a lot of knowledge of fish and water, I had made a comment about how the owner spoke to me, and she had stated that this was not the first complaint and that the owner is extremely arrogant who walks around with a chip on his shoulder". But he writes her checks so she just looks the other way." How very sad to live in a world like that, I thought it was important to share with you people who the owner really is She did a great job, but I will not be calling this company again.

I submitted a web inquiry after a quick gooe search on nearby aquarium services. We have a 92gal…read morereef tank which was under a bad case of green hairy algae. Our once purple rocks were completely covered. We were at the point of wanting to hire someone to help get rid of it. I received an email response from John within a day and promptly addressed our problem. He recommended a product and in within a couple of weeks, our problem was no longer! Our tank is back to looking excellent!!! Next time we need any aquarium work, we will be sure to give them a call first!!! Excellent customer service and they are truly pros!!!

I was really disappointed in our recent visit. I brought my daughters to PetSmart because they've…read morebeen asking for a bearded dragon for two years. They were genuinely excited -- not just about the dragons, but about seeing and learning about the animals overall. After we walked around for a bit, my youngest politely asked an employee if she could hold a bearded dragon. The employee responded, "Only if you're interested in buying one." I felt that was an inappropriate and dismissive way to speak to a 12-year-old who was clearly excited and potentially interested. I stepped in and asked what policy states that customers can only interact with animals if they are actively purchasing. If this is store policy, it would be helpful for it to be clearly communicated and explained in a more respectful way -- especially to children. We came in excited and left feeling discouraged. Now off the record? If that's the policy, fine. But delivery matters. You don't shut down a kid's curiosity like that. That's how you lose future customers.

Placed an order on the app at 7:00 am and they're taking forever. It is now 2:00pm and it never…read moretold me it was ready. I chose to order online because I thought it would be quicker. I called, and some woman by the name is Leslie answered. She picked up the phone and when I tried to explain the situation, she interrupted me and told me to wait because she was in the middle of a transaction. Why pick up the phone, then? She put me back on hold and I waited a few minutes. I then decided to hang up and call again, and only then was she helpful. Apparently my order is ready, but I didn't get any type of email or notification. Super inconvenient, such a waste of time. I'd rather drive the extra mile to PetCo

Hell yeah I recommend this guy! Do you even know who he is? An aquarium maintenance god is amongst…read moreyou when he blesses you with his presence. The MACNA committee doesn't just fly out anyone to be a guest speaker! It just doesn't get any better than this.

From the owner: High-end aquarium sales, installation and maintenance. Saltwater and freshwater aquarium systems.read more

Limited fish choices & not so friendly owner. His helper is opposite...coral selection extensiveread more

This has nothing to do with pricing, are you even reading our feedback??…read more Bad customer service, lack of information and the fact that a majority of your corals are already pre purchased for other customer or online orders. Going to your store is a waste a time for hobbyists. You wasted my time driving to you because you advertise online as a LFS. You are a LFS with ALOT of restrictions, a huge inconvenience.

Employees have no clue what they are doing. Have had horrible experience with employees pass times…read morebut nothing major untill today. Owner (Joshua) doesn't know how to handel issues. Today 06/08/23 I came to get 30 gallons of FRESH water like I always do. New girl that works there ask me what I was getting and told her FRESH water. She fills all my containers and when I leave I always check water to make sure its fresh water but it was saltwater. When I tell her, she calls the owner and tells him I filled the buckets myself, which obviously was a lie. Then employee hands me the phone and the owner (Joshua) handles the situation horribly and says he is not going to do anything about it and if I didn't like it to get water somewhere else. Horrible customer service and great way to keep customers coming with the answers of the OWNER himself.

Matt always goes above and beyond to make sure all his clients are happy with the way their tanks…read morelook and that their fish are happy and healthy. He is my go to guy with any fish tank maintenance or even just general knowledge in fish keeping. You can tell he really cares about what he does.

From the owner: Let us take care of your fish tank mess so you have more time to enjoy your little ones. When your…read moreaquarium is clean and balanced your fish are happy wich makes us happy.

These guys relocated my aquarium and did a fantastic job. They were friendly and very…read moreknowledgeable. These guys know what their doing and all my fish buddies made the transition safely. I would recommend these guys to anyone who needed their aquarium relocated. I was also excited to find out that they do aquarium maintenance as well and gave me a fair price on taken care of my aquarium.

From the owner: We Specialize in servicing Saltwater Aquariums, however we do take care of Freshwater aquariums as…read morewell. We have Special Maintenance programs to fit our clients needs and reasonably affordable.

I made a suggestion that they should start selling soft drinks and a month later I see this Is…read morethat a coincidence or did they take my suggestion? Seriously, I can't be the only one suggesting that. But it's nice to see that they now have sodas and sweet teas and Mountain Dew! Might I suggest: Dr Pepper zeros or Coke zero or Pepsi zeros?...we'll see Thx!

Brought my Lenny in and they not only doted on him but gave him a GREAT BATH and brushed him till…read morehis coat literally sparkled. He left with a goodie bag and I left a returning customer for Sarah! Rating 4/5 because we want to return for his next groom and ensure that the same quality of service and customer care is consistent.