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Petco

2.7 (110 reviews)
Closed 9:00 am - 7:00 pm
Updated a few days ago

Services - Petco

Bath and groom only

Full grooming

Pet haircut

1 More Service

Private dog training

Petco Photos

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Reviews With Photos

Marissa A.

LISA!!! In Aquatics was absolutely amazing and very detail. I am a beta girl and had come in to get a new fish , my last one had died after 2 years! Lisa help me get my first half moon beta and showed me some updated food items to get. I went home and was irresponsible and killed my new fish within a day because I used some old pre made water from my previous fish. Running back to Lisa devastated she then gave me more knowledge on how too much conditioner can also kill them as well. Half moons are very sensitive and now I know. Once at the checkout Hallie! Was amazing and super fun. I do have the Petco membership and she was able to show me how to use all my perks and get the best savings!! I saved $30 that day. Such a successful trip.

Kimberly C.

Dog owners, beware. My husband took our Mini Schnauzer to Petco in Missouri City for grooming, and the groomer named Mimi completely ruined his beautiful coat. Our puppy has been groomed regularly without any issues, but this time, Mimi butchered his cut. She even suggested that my husband bring him back the next day for her to continue the job. When he got home, our puppy was whining and whimpering. Do not take your pet to the Missouri City Petco for grooming. I called the store to speak with the manager and was hung up on multiple times; she was not helpful at all! I will be posting reviews about Mimi's terrible grooming skills on every website, vlog, blog, and social media outlet I can find. If you care about your pet, avoid Petco.

What Petco calls "ear cleaning"
Zey T.

I'm unbelievably frustrated. I've been getting my dog groomed at this Petco for a while and up until today the grooming service has been at least mediocre, and I was willing to settle for it out of convenience. Today the service that was provided by Sadie was an absolute disaster for the following reasons: 1. My dog was STILL WET when I picked him up. It's a dog wash, not rocket science--wash the dog, dry the dog and brush the dog. Simple. I won't even get started on the brushing because I'm pretty sure the 15 minute brush that's included in the service never happened given they didn't even have time to dry the dog. 2. The said grooming service also includes ear cleaning. I've attached the pictures of my dog's ears (taken after I picked him up from Petco) and I won't comment any further. 3. I was rushed there with a text message at 3:30 saying "your dog is ready for pick up and last pick up is at 4". I dropped off my dog for his 2pm appointment and I was told it would take at least 3 hours for him to be ready because there were 2 other dogs ahead of him waiting to be groomed by Sadie. When I tried to kindly bring up the issue at pick-up, the lady at the counter just kept cutting me off and talking over me so here I am writing this review assuming my point didn't get across the first time. I was essentially told they will take their sweet time grooming him and when it came to picking him up, I was given a 30 min notice to wrap up whatever the hell I was in the middle of and run over to get him at their convenience. The least they could have done was tell me when I dropped him off that the last pick up was at 4 if they had known that all along. Overall, I feel like I just wasted 60 bucks on a dog wash I could've done better in my backyard. I hope someone at this Petco has the decency to give me a refund or a store credit for the amount I spent today. Otherwise it won't be difficult to find a PetSmart that provides the same basic services.

Luna after her "spa day" at the PetCo on S. Shepherd in Houston.
Helen S.

Professional staff and welcoming environment. I took my dog Luna for bathing, and she was immediately at ease because the people there truly care and know how to handle dogs. When I picked her up, her coat was silky, sleek, and clean - no fur floating away when I pet her. If you have a dog with thick fur, I highly recommend the premium wash with deshedding treatment. And if you need anything else - supplies, recommendations on geckos, dietary advice for your pet - this is the place to go. Gwen, Brittany, Grace, Kai and the whole team are rockstars.

Where did my petgo?
Fox E.

When my pet ran away, I was like WHERE DID MY PETCO. Apparently someone heard me and opened a small local pet store of the same name. Pretty decent pet store which is a mega national chain, and with some of the prices being higher than online or some other locations, it's confusing, and I didn't appreciate that. Still a really good store to have around, despite the high prices, but the kittens looking for adoptions in the corner of the store break my heart, and Petco makes way too much money off those.

Cesar L.

VETCO staff at this location is always rude, unprofessional and cold. The exact opposite experience she would want to have taking your pets to the vet. From the nurses to the vet. I'm taking my dogs here for a year and a half and recently switch to a private vet clinic in EaDo. There are several other great local veterinarians don't waste your time and money.

Taryn E.

I really loved bringing my puppy here as a one stop shop. Grooming, vet, etc. Until - I had my puppy groomed here for the 3rd time and he came home not acting quite himself. He refused to open his right eye and continued to paw at it. I ended up taking him to a vet hospital where it was found he had a corneal ulcer, which may have come from shampoo getting in his eye. I really didn't blame the groomer but, wanted to see if anything may have happened during his session. I called numerous times and never ever received an answer. I was transferred to phones that rang off the hook but never once got to speak with an actual person about what happened to my pet which is really unfortunate. You would think that a response would be the least they could do. Not sure if I can take him back without risk of a $300 vet ER bill

Vet
Regina N.

Thanks to super star groomer Brittany for doing an awesome job in making Lucky more handsome than he already is and comfy during the whole process of getting spa'ed out (mani-pedi, haircut, blowout lol). No matter what location we use we always get great service and grooming for our pup. PS. Make sure to tip your groomer ;)

Avery P.

I will never bring my dog Ellie back to this grooming salon. I asked for a teddy bear haircut, nothing more than a trim. That means I wanted all of the hair the SAME length. I guess that's what I get for paying $44 for a full groom on a 8 pound maltipoo My poor baby's before and after.

Manager smiling instead of giving me her name or doing her job

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5 months ago

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6 months ago

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1 year ago

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2 years ago

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10 months ago

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7 years ago

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6 years ago

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6 years ago

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6 years ago

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5 years ago

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4 years ago

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3 years ago

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4 years ago

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7 years ago

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2 years ago

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7 years ago

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6 years ago

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8 years ago

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3 years ago

VERY UNPROFESSIONAL ! Call the day of my childs appointment to cancel a hour before.

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Petco Reviews in Other Languages

Ask the Community - Petco

Do you still have self-service dog washing?

Hi Shannon!Thank you for the inquiry. At this time we kindly ask that you contact your local store directly at (713) 521-1005 with any grooming related inquires.

Don’t See Your Question? Ask Away!

Review Highlights - Petco

There is also a more ambient pet-friendly warmth at this PETCO that seems to be missinng even from other PETCOs in town.

Mentioned in 2 reviews

Read more highlights

Beyond The Dog - Emma walking on The Woodlands Waterway

Beyond The Dog

(22 reviews)

Upper Kirby

We hired Beyond the Dog to help us with our new puppy. We had a great experience with them. Our…read moretrainer Shyenne did an exceptional job. The lessons were all well structured and efficient and she was friendly and worked well with our dog - he looked forward to the lessons. At the end of each week Shyenne would send a summary of the week along with key items to practice between lessons. Our dog has done great and has great obedience - especially given his young age. Highly recommend.

Lindsey is the best! She worked a miracle with our dog Emma. We adopted Emma from Madisonville…read moreAnimal Shelter. When she was a puppy, she was abandoned in a house with her siblings. The neighbors called animal control to let them know about abandoned puppies in the house. However, the new owner arrived and shot Emma's puppy siblings in front of her. Animal control officers showed up right as the new owner was about to kill Emma and her last remaining sister. They took Emma and her sister to their outdoor no kill shelter where she stayed for 8 months. Because of Emma's trauma and her isolation at the shelter, she had a lot of fear issues when we adopted her. Her first night with us was her first time being in a house since the one she was abandoned in. It was hard getting her through doorways because she had a lot of fear. We decided to call Beyond the Dog right away. Lindsey came and spent a lot of time working with her. It took a week for Emma to let her get near her. Lindsey was very dedicated to winning her over. She was so patient and wonderful with her. Emma came out of her shell and Lindsey was able to work with her on basic commands and on getting her out around people. Emma built a strong bond with Lindsey and was excited by Lindsey's visits and even gave her kisses. One of my big worries with Emma was getting her to a vet and letting them give her shots. At the beginning, I could not see how that would have been possible. She had a lot of trust issues. She was very fearful of men (even my dad). Lindsey worked on socializing her and getting her out in public around people. At the end of the training program, Lindsey came with us to the vet and we got to watch Emma get shots from the vet. Our vet was even very impressed by Lindsey and the Beyond the Dog. Now that Emma is finished with training, she has a lot of confidence and even goes up to people. Lindsey truly trains with love. We are very thankful for all her time and effort with Emma.

Revival Dog Training

Revival Dog Training

(47 reviews)

West University

Shibas are notorious for being stubborn and I'm so glad that we enrolled our puppy for 20 days of…read moretraining at Revival! We initially enrolled our puppy at Petsmart but felt that it wasn't enough training and tools for our smart little guy. I love the fact that we always received 1-3ish videos of our puppy's training from that particular day so that we can track his progress! They really care about their reputation and truly care about the dogs and their progress. Thank you again!

We signed up our baby Luka to puppy-k and we are so grateful for revival dog training. All the…read moretrainers we came across were super friendly and just seemed like they had lots of love for the doggies. We looked forward to the video we'd receive after each day Luka would attend. Every day was something different for Luka to experience and we thought it was really awesome that they took him to a bookstore, had a Pool party, went to the park, play dates with other pups, etc. They let me know off the bat that if their was anything I really wanted them to work on with Luka that they would try their best to assist. They showed me the grooming tools they have laying around just to help dogs get comfortable with them. They helped us introduce Luka to getting his teeth brushed as well as brushing his coat. I really appreciated them suggesting I swing by and take a tour of the facility before signing him up. We got to see where the puppies were kept for "nap time", how they were separated from the bigger dogs, the measures they'd take on hot days to ensure that the dogs stay fresh, etc They were always very responsive and were very understanding when last minute changes came up and we had to reschedule one of Lukas day. Can't say enough about the positive experience with Revival. We were so sad we couldn't continue Lukas training with them considering we moved out of state but very thankful they helped increase Lukas confidence around other pups, different environments, and just learning new things everyday. Thank you Revival! We will miss you! "Woof Woof"-Luka

PetSmart

PetSmart

(127 reviews)

Upper Kirby

After all over ten years and counting and thousand of dollars with three dogs as customers with…read moredoggie day care My lq Is discriminated because she was a little slow to n getting up This last visit they did not even wipe her eye and was big crusted and ver her eye and of course she was not exercised or never got a call being gone eight days for new years I am discharged like a flea No matter what and they encourage everyone to look at camp bow wow locations My interview at camp bow wow yesterday with lq was treated like a queen senior not tossed to the side and they are less expensive then petsmart Has petsmart ever showed you inside ? Never Politics policies and less staff at petsmart motel at southwest frwy unacceptable Bye bye petsmart

We came here too early before our Banfield appointment so we took the time to walk around. There…read morewere associates who were busy and doing things like cleaning up or restocking. I saw one cashier hustle to the register because there was one customer waiting. Like just one person and they hustled, that's good customer service. They seemed to have a good inventory of items and there wasn't stuff all over the floor or accidents that dogs had caused. We went in the middle of the week in the middle of the day so there was a good amount of parking. I don't know if I would come here on the weekends because N. Shepherd is super busy and it's hard to get in and out of to turn back onto the Main Street.

Dogtopia Houston-Galleria - they sre soo tired and they got cute bandanas!!

Dogtopia Houston-Galleria

(90 reviews)

Money and Penny had a 10/10 time. When we were initially introduced to Dogtopia, we met Alejandro…read more Unfortunately he told us to pick up doggies at 12 but that doesnt apply since we took the spa package. However, it's what you do to rebound from that right? So Alejandro saw us and apologized so it doesn't really matter. At the end of the day, our furry children had a good time. They had a blueberry facial, they had bandanas, they also had a lot of exercise and 1:1 time. What I loved-- is how we can check the pet cameras to make sure they are ok! They also did brain games too and they were so tired when we picked them up! Money usually cries in the car but he didn't cry at all on our way back so I could tell that dogtopia did a very great job. Jasmine also explained everything well. The pups also had their nails trimmed too!!!! I loved how they center the dogs around like what group they can be too! Penny and Money were in the medium dog size group for medium energy! Separated from highest energy dogs! That kind of thought is so cute!

Definitely do not recommend this place at all for grooming, I've been coming here for years and…read morelately the new staff just doesn't have it together. My previous appointment after dropping my dog off at 10 am I received a phone call asking if I was still dropping him off HOUR after he was already dropped off. Even though they offered to do absolutely nothing for taking up my entire day, I tried to be understanding and I get people make mistakes, continued to come back again. I drop my dog off at 10 am for an appointment 6/6 I made weeks in advance, they confirm my appointment the day before as well, at 2PM IN THE AFTERNOON I'm informed there's no groomer there, never was a groomer down on the schedule at all. The best they could give me is "sorry you can come back tomorrow or another day and we can TRY and make sure someone is there" Oh not to mention every time I go it's always a different price with no explanation. As someone that's been with you for 5 years, never no showed, not payed or caused any fuss this customer service was extremely disappointing.

Trey Clark's Dog House

Trey Clark's Dog House

(6 reviews)

Upper Kirby

Wasted my 1500.00 and a long way from Spring. I thought he was a good guy, He was nice but my dog…read morecame back worse. She was in a kennel and wasn't trained properly and started biting other dogs and growling and barking at people and he was just lying and now we have to take our dog away to a BETTER trainer. hi, this is their other son I am SO MAD at him!!!!!!!!!!

PLEASE READ. My dog and I worked with Trey and Beth for a…read morecomplete month, paid them 2,000 USD to "train" my dog and they DIDN'T deliver any results. The first day we met them I took Toro for an evaluation, I explained my main concerns about Toro's behavior, Trey worked with the leash for 45 minutes (nothing crazy, any other dog trainer could have done it too) and they convinced me they could "fix" Toro's behavior. They created a whole work plan, I was so excited, this guy Trey should be on sales because I totally fell for everything he said. Toro stayed at their house FOR exactly a MONTH. The main plan was that Toro was going to stay with them for two weeks and then he was going to come back home to see his behavior and then he was going to go back with Trey for the needed touch ups, they also promised me to keep me updated with daily videos, I received 4 videos from them, on one it's just Trey walking Toro in a grocery store and the others are Toro in his kennel or playing with Trey's dogs in the backyard, I DIDIN'T received videos of Trey training him. Well, I don't know why but they just kept postponing the day of his pick up I literally had to go pick my dog up because they kept pushing the date, sketchy huh? When I picked him up Toro a month after, he was VERY SKINNY, and he had a bump on his face (pictures attached). The night I picked him up, Trey was showing us how to control Toro with the leash, he was doing the same show he did the first day, I could tell he was struggling to control him, after 15 min Toro calmed down a little bit and that's when Beth started recording, I guess for publicity purposes, but of course she didn't filmed when Toro wasn't miss behaving, she also stopped recording when I made a question to Trey about me not seeing any improvement they totally put him in the spot. Toro came back home with us and his behavior was even WORSE, he was jumping on cars and he was being reactive to people, things that he didn't do. Toro's main problem is reactivity to other dogs, Trey confirmed he was aggressive which is NOT TRUE as Toro worked with a younger trainer before and he said his reactivity was not for aggression and even when dogs get close to him he never tries to bite them, I've attached a picture where Trey said Toro's a little aggressive when greeting other dogs and tries to dominate but that he was going to solve it that I had nothing to worry about that it was more like showing a child how to calm at the dinner table. Trey saying Toro is aggressive is just an excuse for him not being able to do his job. After picking my dog under bad conditions and his behavior definitely not better I decided to stop working with them so I sent a text message explaining them my reasons and concerns and asking for a refund, I offered to pay them as a "DAY CARE" for the whole month that the kept my dog but I wasn't comfortable with them taking 2,000 USD from me when they know they didn't do what promised. I wanted my money back because I AM NOT SATISFIED with their service. OF COURSE they didn't give me a refund, not even a partial refund, Trey got super defensive, he was talking about getting lawyers involved and that it wasn't his first time dealing with a situation like this, lol I wonder why? The first time I met Trey he smelled like alcohol, which gave me a bad feeling of leaving my dog under their care, should have trusted my gut. SCAMMERS!!!

Petco - petstore - Updated May 2026

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