I cannot express enough how awesome Shannon and her team (Hoku and Lindsay) are!!! They're soo on…read morepoint! They really made our first time home buyer experience as transparent and seamless as possible. Shannon really cared about our best interests and was really easy to talk to. Her team made time to have conversations even through our wonky schedules. We weren't aware how much grit and homework there would be, but they kept us motivated! I would highly recommend Aloha Lending Services 100 times over. Mahalo big time! -Sean and Nad

We've worked with Shannon and her amazing team for many years! Her genuine honest customer service…read moreis the superior! No BS, she clearly explains options, rates and helps you plan ahead. Her assistant Lindsay is easy and wonderful to work with. She did all the financial processing and kept me informed. I highly recommend Shannon and her team if you ever need home mortgage services.

McKay is absolutely amazing to work with! He Always showed absolute professionalism, patience and…read moreamazing personal customer service thru several (rather difficult!) loan processes until we finally closed on the right house. He was incredibly responsive, even getting back to us on evenings or weekends whenever we had questions. The market is so complicated but Mckay is incredibly knowledgeable and guided us thru all the different rules and best practices to find the perfect loan for our home. He would run options and detailed breakdowns for interest rates, closing dates/costs and purchase amounts, always delivering quickly with amazing attention to detail. We honestly cannot recommend McKay enough and would absolutely work with him again in a heartbeat!

McKay Wilson was an exceptional source as well as a superb broker. Being newbies, we greatly valued…read morehis explanation of all processes involved. He was very informative regarding answering any of our questions and made us feel comfortable to the point where we felt that there were no judgments involved whatsoever. It was such a pleasant experience dealing with such a fine person, and I wouldn't hesitate recommending him as a broker to anyone. We utilized a VA loan and he knew everything about them.

I highly recommend Jared and Primary Residential! I was a first time homebuyer and new to the…read moreisland, but I did my homework and know that Jared is the best! Primary Residential was one of 10 companies I considered, but after researching and conducting interviews (both phone and in-person), I narrowed it down to 3 companies. They were all very professional and experienced. What led me to Jared as the obvious choice was the combination of rates and lender credits that blew everyone else out of the water. Throughout all stages of the process, Jared was extremely professional and friendly, and always willing to meet up or explain certain processes. He made a potentially overwhelming and confusing process into something painless and efficient. Because of him, I was able to speed up the normal closing timeline from 50 to 35 days, allowing me to move in sooner! He consistently responded to emails or voicemails within the hour, which I really appreciated. Even 4 weeks after closing, he's still answering my questions as fast as ever. Jared helped me decide when to lock in a rate (since rates fluctuate daily), and thanks to him, I got the lowest rate available within the 3 week window I had; the final closing costs were very close to the originally estimated closing costs, but lender credits were better than originally estimated, meaning I walked away with an excellent deal. Again, I highly recommend Jared!

I would highly recommend working with PRMI. While buying our home, Nelson and Lorelei were…read moreflexible, accommodating and all with a positive attitude that helped us tremendously through this very daunting process. Thank you!!!

I worked with Duncan at Infinite Financial on a complex investment property refinance in Hawaii…read more The building has many complications and nuances such that most traditional lenders will not want to finance it. So it was crucial to work with the right person who had all the necessary expertise, local knowledge, and persistence to find a solution. Duncan found the right lender for my situation, and did an excellent job coordinating across multiple parties (lender, escrow, borrower). Throughout the process, Duncan was consistently available, responsive, and transparent. He kept me informed at every step and made sure I wasn't charged for anything I shouldn't have been paying for, and kept the deal moving on time-sensitive deadlines. Whether you're dealing a straightforward or a complicated financing situation, I'd strongly recommend Duncan and his team.

Duncan was wonderful to work with. He communicated clearly, kept us informed, and handled…read moreeverything with a calm and professional attitude. We truly apprecialted his guidance throughout the process. Excellent service from start to finish!

Six times! That is how many times I had to re-file due to various incompetence and basic errors…read morethe Other banks and Other loan officers made that confused the underwriters to deny me the loan. I had 840 credit score, zero debt, no mortgage, but being self-employed meant that just a little effort was going to be necessary between loan officer and underwriter... but I guess minimal effort is to much to ask for and thus a year was wasted.... and then I met Ian. I so wish I had met Ian a year ago! Not only did Ian get it done. Ian got it done well and in a minimal amount of time. Other loan officers: Pretended to care but when it came to doing ANYTHING that required them to exert the basic of effort it was oblivious I was just a number to them. If I did not babysit them or keep up on them, my file would just be further down the pile and progress would not happen. Often they would forget or not pay attention to critical details. I cannot tell you how many times I felt like I was having to do their job for them. Ian: It is overtly obvious that he cares. Every step of the way Ian exuded his passion and desire to always do whatever it takes to make sure things are done right the first time, they are done thoroughly and done professionally well. It is obvious he has a healthy pride for his work and excited to help get you your loan. Other loan officers: Difficult to get ahold of. There were times it would be a week or two before I would get a response after leaving emails and phone messages. Ian: Often would answer right when I call or would immediately respond with "Get right back with you soon." And he would!! I know he is busy, I know he has many other clients and files on his desk but I was always treated like I was his only client and he was there to give me 110% each time, every call, each text, email.... and he always knew every detail of my loan situation. Other loan officers: Often left me wondering if they knew how to do their job or even understood their job. It was more than obvious they did not care. I was just a file on their desk. Ian: By the time I met Ian, I was like the beaten dog in the corner with a bit of a snarl... Ian was patient. Ian took his time. Ian, with grace and ease, calmed my stresses and concerns. He remained supportive to my need to triple check things at times or question his progress due to the past experiences. Ian is confident and competent and left me each time knowing my loan was in great hands. I knew at times I was an impatient pain in the ass. More than once I apologized to Ian. Every time, Ian genuinely assured me that it was not an issue at all and remained understanding and patient the entire way often reexplaining things to me for the umpteenth time until the answers to my questions finally sank in. Not once, not ever, did I feel him frustrated or regret taking on my need for a loan. In fact, it was the exact opposite. Every call, every email, every text... all I felt from Ian was his gratitude for me being his client... eh.. I think I should correct that and say friend. He always treated me with respect and that he was genuinely happy to work with me. He was open and listened on a few bumpy days and he always remained positive and supportive. It was clear that he was determined to make sure he was able to get me a best loan possible in as short amount of time as possible. And he did just that. I got a great loan and now have a good friend that also happens to be a loan officer. I am confident with putting my name and reputation behind referring you to Ian. I can continue... do you need to hear more? I can share a ton more if you are still on the fence that having Ian on your side helping you with your loan will be the smartest thing you can do.  If you do need more convincing, reach out to Ian and he will connect us. I will gladly answer all your questions/concerns so you know having Ian do your loan is the best decision to make right now.

Wow, I can't believe we closed on my new Condominium in 24 days. I contacted Duncan, Ian and my…read morerealtor Chase some time last year when I wasn't on island yet about possibly buying a home in Hawaii. This was my first home since I've been active duty Military. From what I understand, the VA usually takes a while to process home loans. However, these guys did such an amazing job answering all my newbie questions and explaining what to do and expect next in detail. Communicating important information between 4 people who've never met each other except through Phone text/ voice and emails was flawless. I highly recommend this amazing team to anyone looking to purchase a home here in beautiful Hawaii. Very understanding and easy to work with. Thank you Chase, Duncan and Ian for all your hard work. I really appreciate it.

We were first referred to Tristan back in 2022 when we began our journey of purchasing another home…read morehere in Hawaii. Life happened and our plans were put on hold, but he was never forgotten! Fast forward, we decided it was time to start our home-buying journey again, and thankfully, he still had the same number! We gave him a call, and just like that, we were able to rekindle our home-buying journey. Tristan and Cara were both absolutely wonderful to work with, knowledgeable, responsive, patient (sooo many documents LOL), and made the lending process feel so much easier. We truly appreciated their help and guidance throughout the process and are so grateful they were part of our journey to finally getting the keys to our next home! Thank you both for everything! We look forward to working with you again in the future and would absolutely recommend them to anyone looking for a great lending team!

Jessica was outstanding!! Very responsive & jumped into every roadblock that was presented.read more

The whole Casamina gang are the best! The family enterprise got your back and it's nice to know a…read morelocal business that take care of others in the local economy. Clarice and her team of gems (Chayenne, Michelle, Geña and Marsha) all take care of you. She knows what works for my budget and is always looking out for what's best for me. The level of care is tremendous and I couldn't have gone on this journey without them. At one point I needed a car and she mentioned a Macan with availability soon (exceeds expectations) Mahalo and salaamat!!

On July 26, 2019 we got the keys to our first home. We couldn't have done it without our loan…read moreofficer, Matt Casamina of House of Finance, along with our realtors, Rowena Wong and Jay Vea of Locations Hawaii. The whole process took just 43 days!! My sister in law had recommended our Rowena Wong, as I told her we were interested in purchasing our first home. Rowena forwarded us to loan officer Matt, to help us finance our home. Initially, we planned to buy in 1-2 years, but we made it happen in less than 2 months. I met with Matt and got a pre-approval on the same day (in less than 2 hours.) While sitting in the waiting area while he was with his client before me, I found a property online and texted it to my realtor asking about it. We toured the property that same evening, and made an offer the next day. All done within 24 hours, and all thanks to Matt, Rowena and Jay. With their guidance, we submitted an offer and even beat out a higher offer. Our offer got accepted in the following week. Some call it crazy, but I say it's all in God's perfect timing. Matt, Rowena and Jay made it happen for us. I mean it when I say we couldn't have done it without them. They went above and beyond to make sure our first home buying process went quickly (really really quickly) and smoothly. Matt sure we had all our sh*t together, and our transaction was perfect! I was super nervous that it wouldn't happen, but he reassured me that we would get through the transaction without a hitch. One of my favorite things is that he is easy to talk to and relatable. He even gave me some financial advice to alleviate my debts which made a big difference in my monthly bills. I also appreciated Matt staying late hours to meet with us after we were done with work, and not minding bringing our baby to the office. If you asked me a year ago, I would not have think it would be possible to own our own home in 2019, but yet, here we are! I will definitely recommend House of Finance for anyone looking to buy or refinance their home.

My wife and I have had the pleasure of working with Justin three times. The first time was to…read morerefinance our home at the time. The second was to help us get a HELOC on that home. The most recent, and third time was to help us finance our newest home. Any decision dealing with finances is difficult. All three times Justin provided us with knowledgeable advice that helped us confidently make our decisions. He kept a tight timeline but, allowed us to also work at our own pace. There was constant communication between us so we were never wondering about the status of anything. I highly recommend him to all my family, friends, and coworkers. When it comes time to refinance our home we will definitely use Justin again.

It is extremely important to work with a lender who takes the time to educate you and shows…read morecompassion during the home buying process. My ohana was very fortunate to have worked alongside such a person and Justin created an easy atmosphere. Justin responded quickly to my emails and text messages. He was patient with me and provided a comfort level of trust. Most importantly, he listened. We look forward to working with him in the near future!

GREAT COMPANY! Candace koike were fantastic. Such a great experience to have a HELOC with her. She…read morewas every professional, patient and friendly. I highly recommend her to anybody who needs a loan. Keep up the good work and looking forward to doing another transaction with you in the future! Jian.

My husband and I were thrilled with the service and rate we were able to get from CU Network…read moreServices. From start to finish, they took care of all our needs. There were no issues or surprises. Miles and June really took care of us and we closed immediately. If you're looking for a service that'll understand your needs and treat you like family then this is the place! I look forward to working with them again in the future as they now have more lifelong clients and friends!

Literally the best home buying experience we've had thanks to Bobby and his team. After working…read morewith them, I'll never use another mortgage broker again. It felt like Bobby did all the leg work for us. Months after our purchase he even reached out to me for a refinance opportunity that cut down my rate dramatically. You can tell he actually cares about his customers and their families. A legit 5 star company.

Purchasing our first single-family home was a huge next step for us, and we honestly felt…read morecompletely lost at the beginning of the process. From day one, Bradley, along with our realtor, guided us every step of the way and made what felt overwhelming feel manageable and clear. He took the time to run numbers, explain scenarios, and lay out all of our options so we could make informed decisions that felt right for us. He truly did all the legwork, allowing us to focus on reviewing and signing paperwork with confidence. His office was equally wonderful--communication was seamless, emails were prompt, and every question or follow-up was handled quickly and thoroughly. We were especially grateful for his flexibility and dedication. He even met with us on Christmas Eve to sign paperwork, which we deeply appreciated, and despite the busyness of the holiday season, he consistently kept us updated on the status of everything. Beyond his expertise, he is incredibly friendly, personable, and easy to work with. We felt supported from beginning to end and couldn't have asked for a better experience. We highly recommend his services to anyone navigating the home-buying process.