We've had our parents have their memorial service here. We just had one our church friends'…read morememorial service there as well. The staff were friendly and accommodating. We forgot some items. They provided for us. Lupe & "Ya ya" were friendly, courteous, and professional. SDG. Blessings.

We would especially like to recognize Lupe, who was exceptional throughout the entire process,…read moreespecially arranging the military honors given to our Uncle even in the last minute. Also, to Cesar who is always there informing us what to do from the mortuary to the cemetery. They were compassionate, patient, attentive and genuinely caring. They went above and beyond to make sure everything was handled properly and that our family felt supported during such a difficult time. We are truly grateful for their kindness and professionalism.

Grissom's Funeral Home went above and beyond. They helped us lay to rest my close friend's loving…read moremother , Ms. Marlene, with so much care and attention. From start to finish, the staff made us feel supported and truly listened to. She looked at peace with a beautiful smile. Every detail of the service felt personal and meaningful, reflecting the love and life of Ms. Marlene. During such a hard time, their compassion and professionalism made all the difference. I'm so grateful for them and highly recommend their services. The funeral home I would like to note was pleasant as for air conditioning and seating arrangements were comfortable.

Lisa is an amazing person! She goes above and beyond to gather information and accommodate…read morearrangements. She is thorough, kind, smart, and efficient as well. She helped my friend, who is 97, make arrangements for his sister and himself. She could not be more empathetic and compassionate. We walked out with smiles on our faces knowing they are in good hands when the time comes. I highly recommend Grissom's

If you are going to use Neptune Society I HIGHLY recommend asking for Shawna Hughes, she handled…read moreall of the preparations for my Father and when I had questions no matter what time it was she answered them quickly. Shawna was not only a blessing to me but to my ENTIRE family....Everything Neptune Society did for us made the time in our life more easy without the struggles. So if you need Cremation Services Please use Neptune Society and Ask for Shawna Hughes. Andres R.

I had great service from Neptune Society. I have no complaints other than a mistake of spelling my…read moremaiden name of my husband's death certificates. Apparently they didn't check back on their files after we filled out the paper work for pre-need. Course my husband's hand writing was not to clear either. Course they could've checked my paperwork to find out what my maiden name was.

Hello, we had just had our services done about a few days ago. From me any my family we would like…read moreto leave a review on continental funeral home services, from the beginning to end , was this experience super well, super professional, super considerate. We would like to give a big thank you to Jose, for helping and managing everything for us, loosing a loved one and having to plan a funeral is very hard , so having Jose really helped us a lot. They are spanish speaking , so that was a big plus for me and any family , thank you to Continental funeral home! we appreciated everything!

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

Honor's was respectful, informative, and pleasant when removing the deceased. We cremated and they…read moredo it when the death certificates are received. Pick up of the remains went respectfully! No complaints!

Unfortunately I have to seriously downgrade my review based on my recent experiences with the…read moreOakland location. We opted to do our preneed with them. During the contract preparation phase there were multiple errors, misstatements, and rewritten contracts by Denise. Mark, the supervisor intervened so we trusted them, hoped for the best, and continued through the process. We wrote them a check 10/2/25 (that was cashed 10/3/25), as full payment for our preneed selection. We were advised the "Deed" would be sent to us within 30-60 days. There was a 3-day cancellation clause that was signed during the preparation phase. After that period had subsided I started receiving a multitude of emails and phones calls advising I needed to (re)sign the cancellation clause. After comparing the new document to the prior one (signed) I realized Denise forgot to enter the effective date. So I signed it again, and sent it to her. Then I received additional emails about the same issue - blaming Adobe Acrobat Sign for not having me sign in the right place. That was finally resolved - and a moot point since the 3-day cancellation period had passed. It's now 4 months later, and I had to reach out to them to see where the Deed is since we haven't received ANY communication from them. Mark was apologetic, stated the office manager just completed it today, and they would be mailing it today. They emailed me a .pdf copy and the document is postdated to 1/31/26. I don't understand why when they have been earning interest and/or paying bills with over $7k of our money for 4 months. I would think it would be backdated to 10/2/25 or at least dated for today. Thank God we didn't need it between times. The repeated errors and lack of follow through is unacceptable. I can't blame the office staff because I had no direct dealings with them. But Denise and/or Mark should have followed through to assure a sale made through their area was successful and had been completed long before 1/22/26. The property is well tended to but they clearly need additional oversight in how to provide quality preneed customer service (from the signing of contracts to the mailing of crucial documents). Terribly disappointed. Can't recommend at this time.

I'm reviewing this place as a visitor, I don't have experience making arrangements with them. This…read morespace is beautiful to just wander around in. I got lost looking at all the gardens, statues and little chapels in the building. Most of it has a quasi medieval look with some art deco features that are really interesting to look at.

My Mom Departed this life on 8/15/26 & was buried at Chapel of The Chimes on 8/25/26 with a wake…read morethe day prior. For my family, Mom's death felt like a very short moment in a long endless whirlwind of emotion and chaos... we received so much empathy, attention & professionalism from Mr. Vinegar. Joshua was so appropriate. So professional. So helpful. So assuring. Joshua met our family with grace, kindness and an empathetic listening ear. Mr. Vinegar provided definite answers when we were unsure, emotional support to all of our family and kind words with an award-winning smile while we needed it most. Mr Vinegar received & answered our endless emails and texts from ALL of our family members at odd-hours of the day/night, as we prepared my Mom for her final eternal rest. Joshuas level of service and knowledge was so upscale that my Dad decided to be buried here with his wife and purchased his plot also... If you have any funeral needs, see this Joshua. I will recommend all friends & family.

I am very grateful for the kindness and care I received from the Family Service Advisor, Sedi…read more(Michael) Win, at Chapel of the Chimes. I had previously contacted the front desk and other Family Service Advisors regarding an issue at my mother's gravesite, but unfortunately, I did not feel that my request was taken very seriously. Then, while I happened to meet Michael on the grounds, he stopped and asked me if there was anything he could help me with. Unlike my previous experiences, Michael genuinely listened and took the time to help. He personally went to my mother's gravesite today and took care of the issue. He truly went above and beyond, and I could feel that he sincerely wanted to help. His kindness, compassion, and willingness to take action meant so much to me. When it comes to taking care of a loved one's final resting place, that kind of genuine care makes a big difference. Thank you so much, Michael, for stopping to help me and for going the extra mile. I truly appreciate it.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.

The staff took care of my needs and were very compassionate. They are knowledgeable and ready to…read morehelp as needed.

Jess C Spencer was such a comfort and helped us during very tough times for our family. We used…read moreJess C Spencer for our grandmother's funeral services about 13 years ago and now just this past week for my father. Joan was our service coordinator and she was very professional and thorough. She answered all of our questions on what we could customize and, if she wasn't sure, she would make sure to find out. All of the staff was very responsive via email or phone as we made arrangements. Shannon was another associate that I was in contact with to help with the copy for the memorial folders and on the day-of of the funeral service - she was amazing, personable, and remembered even small details that I had mentioned. Another person who I'd like to acknowledge is Phil; he was around each time we had to go to the mortuary, and he was always very helpful and kind. The whole service was pretty seamless and we were able to do personal touches so that we could still honor my dad. Thank you to the whole team at Jess C Spencer for getting me through one of the hardest times in my life.

Prompt, professional service. Fair pricing, made difficult decisions easier…read more Thanks Harry, Rosa and crew.

Harry and all of the workers I encountered at Alameda Funeral were beyond wonderful. It takes a…read moretrue kind spirit to work well in this profession. From the phone calls and emails, to the setting up of our family's final goodbye- Harry made everything comfortable and easy. This death was one of the worst things to happen in our family and Harry's compassion, professionalism, and knowledge surely made the process a bit easier. Thank you Harry and all of the staff at Alameda Funeral and Cremation!