I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

I was in sudden need of this type of service in the middle of the night on a Sunday. I called six…read moreseparate companies and McNary was the cheapest and was able to accommodate for everything I was asking. They even waited when I asked to allow for more time to say goodbye. The details of my situation were not normal, and they were able to handle additional complications professionally while maintaining my father's dignity. Everyone I spoke to at McNary has been amazing and I wish them all the best. Lenny, I cannot tell you how much I have appreciated your support and understanding. I would have wanted no one else to guide me through this. That being said, I hope I never have to call you again.

Special thank you to Tori for the services that was rendered for my grandmothers home going…read morecelebration. I had the honor to help prepare and when I say Tori went over and beyond for me and my siblings. The process was smooth and anything we felt that we needed Tori was there to provide the services.

The Service is good. The price is good and stress free for first time to deal with sadness…read moresituation. Highly recommend Tulip Cremation!

Obviously this is emotional, my mom died. I was referred to…read moreTulip and at first they were super. I had a specific outreach person to go to, they were kind and explained to me what would happen. They said I could get the death certificates myself, or they could do it but it would take six weeks. When she died on 12/14 they were contacted and i was told she would be cremated within a couple weeks. around 12/18 i got an email that she had been intaken and the cremation would happen within a couple weeks. the next monday I got a notification from USPS that she was being delivered that week, in the middle of the holidays, well before i was emotionally prepared for it. I called Tulip and got a lot of apologies, they assume the Crematorium wanted to get it done before the holiday; i did not appreciate it. then, although i did all the paperwork correctly, the county sent back my request for death certificates. not Tulip's fault, but when i said i'd just wait six more weeks at this point and could they please do it, is when they let me know there was a $100 charge. I asked if they wouldn't wave it, since they sent my mom's ashes early, during the holidays, and they said no they couldn't. considering i'd already given them so much money and they'd made my holiday's worse, it would have been really kind and i would not be here writing this negative review. find someone who cares to take care of your loved one, this company only cares about money. oh they also told me they had resources for the bereved, but it's just a page of articles. google is better.

Recently, I lost my father suddenly. I was completely lost and unprepared. I cannot thank Casey…read moreHanley enough for her professionalism, knowledge, but mostly for her compassion. She was attentive to every detail and went above and beyond to ensure I was put at ease in the most difficult time of my life. her communication was seamless and she took the burden off of my shoulders. I am confident my father was treated with dignity. Thank you, Casey from the bottom of my heart.

They were very helpful in our time of need. I had a plan before the unfortunate happened with my…read moredad. Service was very attentive and straight. The value was affordable. I would recommend anyone who has a loved one that is sick or planning ahead.

*YELP PLEASE DON'T REMOVE, AS I AM HOPING THIS REVIEW WILL HELP FAMILIES CHOOSE SERVICES FOR THEIR…read moreLOVED ONES* Losing our father was sudden and incredibly painful, and from the moment we walked into Santos Robinson Mortuary, we were treated like family and not just clients. In one of the hardest moments of our lives, they took so much weight off our shoulders with genuine care, patience, and compassion. Kevin went above and beyond every step of the way. He explained everything clearly, never rushed us, and made sure our family felt supported throughout the entire process. Nothing felt transactional. Everything felt personal, respectful, and deeply family oriented. You can truly tell this mortuary is built on love, integrity, and service. They handled everything with professionalism while still making us feel seen and cared for as people. That balance is rare, and it meant everything to our family. If you are looking for a place that will take care of you during an unimaginably difficult time, this is it. We are beyond grateful for Santos Robinson Mortuary and for Kevin. Highly recommend.

This mortuary receives 1 star for their services. The skill…read moreset of their embalming tech is poor and the disregard for the horrible presentation of our loved one was extremely upsetting. Our father's hands were fixed up in the air. His color was mottled and gray. We attempted to hide the error with a flower. The hurst left all the family behind without us being able to catch up going to the cemetery. Save yourself the heartache and chose another mortuary that cares about how they present your loved one.

Yesenia was the calm in all the details that followed our mother's death. She helped us navigate…read morethe process in a very kind, compassionate and responsive manner. A pleasure to work with Neptune Society.

These times of a passing loved one are always trying. The staff at Neptune are amazing. Kelly W…read more was the best to work with on getting things in order in a timely fashion. Very responsive, professional, and kind through the entire process.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

From the owner: At Continental Funeral Home, we understand that saying goodbye is one of life's most difficult…read moremoments. We are dedicated to providing compassionate, dignified, and culturally sensitive funeral care to the Oakland community. Our experienced team is here to guide your family through every step of the process with transparency and respect. We specialize in Traditional Burials, Direct Cremations, Pre-Planning Services, Casket and Urn selection, and Repatriation services. We are available 24 hours to support you. ** ESPAÑOL ** En Continental Funeral Home, entendemos que despedirse es uno de los momentos más difíciles de la vida. Nos dedicamos a brindar un servicio funerario compasivo, digno y culturalmente sensible a la comunidad de Oakland. Nuestro equipo experimentado está aquí para guiar a su familia en cada paso del proceso con transparencia y respeto. Nos especializamos en Entierros Tradicionales, Cremaciones Directas, Planificación Previa, Selección de Ataúdes y Urnas, y Servicios de Repatriación. Estamos disponibles las 24 horas para apoyarle.