Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

Honor's was respectful, informative, and pleasant when removing the deceased. We cremated and they…read moredo it when the death certificates are received. Pick up of the remains went respectfully! No complaints!

My mother passed away two weeks ago, and today I went to bring her home. Unfortunately, what should…read morehave been one of the most meaningful and compassionate moments of my life became one of the most upsetting. We specifically upgraded and paid for a "gold/bronze" boxed urn to bring my mom home in. Instead, after getting home and unwrapping everything with my family, I discovered that her ashes had been placed in a plain plastic container. Because everything was wrapped when it was handed to me, I had no reason to believe anything was wrong. This isn't something most people have experience with, and in that emotional moment I trusted that everything had been prepared correctly. What was equally disappointing was the complete lack of empathy during the pickup. I was simply handed my mother's remains with little acknowledgment of the significance of the moment. There was no effort to verify the contents with me or ensure that everything matched what had been arranged. I have spent the last 20 years caring for my mother, and I also work in healthcare. I understand that people in this profession deal with death and grief every day. However, for families, this is not routine--this is one of the hardest days of our lives. Compassion, attention to detail, and respect matter immensely. The only positive experience I had was with the woman who originally helped my mother make her arrangements about a year before she passed. She was kind, thoughtful, and compassionate. Unfortunately, the care we received afterward did not reflect that same level of professionalism. This was one of the most painful experiences of my life, and the mistakes and lack of compassion only added to our grief. Based on my experience, I cannot recommend this business. After discovering the mistake, I immediately contacted the business and am currently waiting for a return call. I sincerely hope they take responsibility for what happened and make this right. I will update my review based on how they choose to address this situation.

I stopped by this Santa Clara location to see what services they offered and gather information for…read moreupcoming needs. The store is in a tiny center on a corner with a couple other businesses. Very small parking lot that has one driveway entrance that dead ends (meaning the kind of parking lot where you'd have to back out of you can't turn yourself around to drive out head first). Fortunately, the parking lot was practically empty when I arrived late afternoon within an hour of their closing. The lady at the store was very helpful and understanding. She told me that since the body would be collected at El Camino Hospital, she recommended that I contact their Mountain View location on Castro St, due to proximity to the hospital. She gave me a helpful informational checklist. And she told me more about their process and pricing. This location has a small show room with full size caskets; the Mountain View location is smaller than this, and only has "sample" size display examples mounted on a wall.

Daniel, the funeral director at Lima & Campagna, was truly a blessing to our family during one of…read morethe most difficult, life-altering moments of our lives. When my father passed away at home, surrounded by his loved ones, Daniel came to retrieve him with such professionalism, compassion, and respect. He was incredibly gentle and cared for my dad's body as though he were still alive. He patiently waited while every member of our family had the opportunity to say their final goodbyes before gently and respectfully taking my father into his care. One small gesture that meant so much to us was that Daniel asked what my father's favorite music was so he could play it for him during the drive back to Lima & Campagna. That level of thoughtfulness and care is something our family will never forget. Daniel was also incredibly accommodating, offering helpful advice about services and providing kind, supportive words to our family as we grieved. Daniel's experience really shows through the way that he handles the business side of death; all paperwork was organized and well prepared. As devastating as losing a parent is, I feel so much more at peace knowing that my dad was treated with such dignity, gentleness, and care. Thank you, Daniel, for taking such wonderful care of my father and for showing our family so much compassion during an incredibly heartbreaking time. We will never forget your kindness.

We worked with Don at Lima and he was great! We truly…read moreappreciate his patience and guidance throughout the process. It made the experience smooth and positive considering the circumstances.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

The only things certain in life are death and taxes--and unfortunately, the first comes with a…read moreprocess none of us are ever quite prepared for. Ian and the team at Berge-Pappas-Smith Chapel of The Angels in Fremont made an incredibly difficult time a little less emotionally taxing. They treated my loved one with genuine dignity and respect while also treating me with compassion, authenticity, and understanding. What stood out most was their ability to meet me where I was in the process. They never made me feel rushed or overwhelmed, and they provided clear guidance on costs, timeframes, and next steps. That clarity meant a great deal when there were already so many other things to process. Funeral arrangements are never going to be easy, but having a team that is authentic, transparent, and genuinely compassionate makes an enormous difference. I'm grateful to Ian and his team for helping us navigate a difficult moment with dignity and care. Highly recommended to anyone who finds themselves needing these services.

Professional, Informative, kind, attentive, understanding, accommodating from start to finish. Only…read moreone minor mistake in the beginning which was immediately corrected. I had all the questions and they communicated effectively, providing empathic, relatable, friendly customer service helping me as I planned arrangements/services for my Mother's Celebration of Life event. Our Driver Jinno was very pleasant, professional and on time.

Exceptional Funeral Services for My Father…read more Losing my father was one of the hardest moments of our lives, and I had no idea where to begin with arranging his funeral. From the very first call, the team made the entire process so much easier and more manageable for us. They guided us step-by-step--from helping us schedule meetings, to clearly explaining what needed to be done depending on the practices we chose (Catholic or Christian), to handling all of the important documents on our behalf. Their advice was always practical, honest, and rooted in experience. One thing that gave us tremendous peace of mind was knowing that my father would be cared for with dignity during his full-body repatriation to the Philippines. They ensured that he would arrive safely and properly prepared, and we are forever grateful for that reassurance. A special thank you goes to Tom Beddingfield, who was a true anchor through all of this. His patience, professionalism, and steady guidance made an overwhelming process so much easier for our family. I cannot thank him enough for a job exceptionally well done. We also want to highlight the incredible work of Dean DeBruin, who created my dad's video tribute. This was no simple task--my father had a massive and disorganized collection of photos totaling 16 gigabytes. Dean was unbelievably patient, kind, and accommodating through every revision and request. The final tribute was heartfelt, beautiful, and truly captured who my dad was. The coordination between the funeral team and the church was seamless. The staff communicated directly with the parish where we planned to hold the viewing and funeral mass, which removed so much stress from us. We are especially thankful to Fr. Francis, who reached out personally to learn about my father's life so he could honor him meaningfully during the service. We would also like to express our deep appreciation to Noriel P. Adricula, the incredible singer and pianist who provided the music for the funeral mass. His performance was heartfelt and beautiful--exactly what my father deserved. All who attended my father's funeral were in awe of how beautifully everything was managed--professional, heartfelt, and all at a very reasonable price. We felt supported every step of the way, and we are truly grateful for the care this team provided to our father and to us.

Sarah was outstanding in helping me manage my husband's arrangements, not only during the time…read moreshortly after his death, but in supporting many other needs long after his funeral. Very compassionate, very much appreciated. It is a solace to know your husband's cremation remains are treated with respect and sent to me. Thank you very much.

My dad passed and we acquired the services of Spanglers for the second time in my family. They were…read moreprompt in picking up dad from our house, and made all the arrangements in a span of 3 days after death. The funeral home was bright and airy not gloomy and dark like the other funeral homes that I've been to. Dad looks handsome and peaceful. They provided us with a handsome casket and glorious bouquet. They were courteous professional, and friendly.

Service was excellent and kind; staff were readily responsive and very understanding of my…read morediscomfort while going through massive grief. Cremation proceedings went along on an appropriate timeline, and I have no complaints there. I had made the assumption that urns would have engravings by default, but I was wrong there. If you want an engraving, be sure to note that in the online ordering add-ons page as it can be easy to miss. One complaint: I wish it had been disclosed earlier to me that all their South Bay locations, including the Cupertino location on Moorpark, were closed to the public, and the nearest option to pick up ashes was all the way in Brentwood - nearly a 1.5 hr drive away. If I had known that, I likely would have picked a different service as long drives are hard for me, and having ashes delivered felt inappropriate to me.

This was the first time I have needed cremation services. My primary concern was being able to…read morepick up the remains of my family member at a b&m location: not have them mailed to me. The cremation counselor at Bay Area Cremation Society was able to answer my immediate questions after hours and guide me through process with compassion. I recommend BACS for a no frills, no pressure cremation service with excellent communication through out the process.

We recently made the heartbreaking decision to say goodbye to our beloved cat Simba, who was 16…read moreyears old and suffering from progressive kidney disease that had taken away her appetite and her quality of life. Choosing in-home euthanasia was difficult, but Peaceful Pathways made it as gentle and peaceful an experience as we could have hoped for. From our very first phone call, Amy was warm, patient, and genuinely caring as she helped us set up the appointment. We weren't sure we were making the right decision, and she answered all our questions with kindness and reassurance during a really uncertain time. When Dr. Jenn Winnick arrived, her compassion was immediately evident. She took the time to explain everything and assured us we were doing the right thing for Simba. She treated Simba with such gentle care and created a calm, loving atmosphere for her final moments. Her kindness turned an unbearably sad day into one filled with peace and dignity for our sweet girl. We are forever grateful to Dr. Winnick and Amy for helping us say goodbye to Simba in the comfort of her own home, surrounded by love. If you're facing this difficult decision, I cannot recommend Peaceful Pathways highly enough.

So kind so so caring truly for what it was a very soothing loving experience Jen was great can…read morecannot of recommend her more‍ the follow up was amazing too all around

Aileene Tantiongloc is kind and professional. She provided pre-need services to us with compassion…read moreand warmth. We felt fortunate to have her as our Family Service Advisor. Albert Hwang

We had a great experience working with Gate of Heaven Cemetery thanks to Aileene, our Family…read moreService Advisor. She handled everything with complete care, clear communication, and incredible speed. We couldn't be happier with her service and the finished marker!