I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

The day before the service they told my family they didn't have the casket we ordered…read more Additionally while driving my mother to her memorial, they hit a curb while pulling up to the church.

We went to explore possibilities for ourselves as we get older and need to make a plan. The…read moreconsultant was very articulate and guided us thru several Options that seemed to make sense. We left with homework to complete and we need to bring back the information . I personally found it fascinating and constructive.. seems as if the sooner you get this done, the better for our survivors. It simplifies their lives. I never saw it as clear.. I would advice all to get this thing done for everybody's peace of mind

In today's world it is enlightening to have a business just serve you with what is required. No…read morefrills, no upsells, just good service without any waste of my time. The lowest costs I have ever seen in this vicinity. Thank you Mountain View Casket Store.

They apparently did not want my business…read more My first call before my father passed was fine, I got the cost rundown and was told to call back when he passed. I called Friday afternoon, the man who answered the phone didn't introduce himself, didn't offer condolences, and told me he couldn't do anything until he talked to my father's nurse from the hospital. After going back and forth between the hospital and the man who was "helping" me, he finally said that he could call the hospital and get the information. I said thank you and waited... The next day, after not hearing anything, I called back to follow up. The woman I spoke to said there was no record of my dad/my call etc. She said she would reach out to someone to call me, that they were driving, and would call me as soon as they got to their destination... By Saturday afternoon I'd given up and changed to a different funeral home, even though it would cost me a couple hundred dollars more. As of writing this on Monday, they never called me.

Exceptional Funeral Services for My Father…read more Losing my father was one of the hardest moments of our lives, and I had no idea where to begin with arranging his funeral. From the very first call, the team made the entire process so much easier and more manageable for us. They guided us step-by-step--from helping us schedule meetings, to clearly explaining what needed to be done depending on the practices we chose (Catholic or Christian), to handling all of the important documents on our behalf. Their advice was always practical, honest, and rooted in experience. One thing that gave us tremendous peace of mind was knowing that my father would be cared for with dignity during his full-body repatriation to the Philippines. They ensured that he would arrive safely and properly prepared, and we are forever grateful for that reassurance. A special thank you goes to Tom Beddingfield, who was a true anchor through all of this. His patience, professionalism, and steady guidance made an overwhelming process so much easier for our family. I cannot thank him enough for a job exceptionally well done. We also want to highlight the incredible work of Dean DeBruin, who created my dad's video tribute. This was no simple task--my father had a massive and disorganized collection of photos totaling 16 gigabytes. Dean was unbelievably patient, kind, and accommodating through every revision and request. The final tribute was heartfelt, beautiful, and truly captured who my dad was. The coordination between the funeral team and the church was seamless. The staff communicated directly with the parish where we planned to hold the viewing and funeral mass, which removed so much stress from us. We are especially thankful to Fr. Francis, who reached out personally to learn about my father's life so he could honor him meaningfully during the service. We would also like to express our deep appreciation to Noriel P. Adricula, the incredible singer and pianist who provided the music for the funeral mass. His performance was heartfelt and beautiful--exactly what my father deserved. All who attended my father's funeral were in awe of how beautifully everything was managed--professional, heartfelt, and all at a very reasonable price. We felt supported every step of the way, and we are truly grateful for the care this team provided to our father and to us.

Losing my brother was one of the hardest moments of my life, and during that time Beddingfield…read moreFuneral Service gave us something priceless, peace of mind. Christian and Tom handled everything with compassion and respect, from guiding us through the death certificate process to managing all the arrangements to send him from San Jose to Germany. What stood out most was how trustworthy and professional they were. Whatever they said, they delivered. There were no delays, no excuses, no frustration on our side, just everything taken care of exactly the way it needed to be. In a moment of grief, having people you can rely on makes all the difference. Beddingfield allowed us to focus on honoring my brother instead of worrying about logistics. For that, I will always be grateful. Five stars without hesitation.

Losing my brother is a pain that still cuts incredibly deep, but I'm truly grateful for the…read morecompassion and professionalism shown by Berge‑Pappas‑Smith during one of the hardest weeks of my life. From the initial body collection through the funeral service itself, their team helped shoulder a burden that felt impossible at the time. Ian, Michelle, Andrea, and Fabian were all kind, attentive, and deeply respectful throughout the entire process. Being able to have everything coordinated and completed within a single week was nothing short of a lifesaver, and their willingness to open early for us was an extra act of kindness we won't forget. On the day of the service, all of the flowers sent by loved ones were beautifully arranged, adding a sense of care and dignity to the space. Death is never easy to accept, and navigating logistics while grieving only makes it harder. While no one can ease the loss itself, the people at Berge‑Pappas‑Smith made an incredibly painful experience more manageable through their empathy and support. For that, our family is sincerely thankful.

We had a Memorial Service/ Celebration of Life for my dearly, departed father. First off, I was…read moreimpressed by the photo gallery of Berge-Pappas-Smith's "Chapel of the Angels." Seeing it in person did not disappoint. A beautiful, humble, nicely gardened funeral home. Lots of parking, lots of greenery. Even more beautiful in person. Gorgeous chapel with a view of a lush garden. Very private, not huge, but good for a medium/large size gathering. Best fit for 30 - 100ish people. The staff were incredible and incredibly kind. It's a family owned business, and it is clear that they have pride in the business with good reason. Sam was our point of contact and director and he did such a wonderful job both in explaining the process and kindness in his guidance from start to finish. Ian, Art, and everyone who helped is with the day were wonderful. A wonderful day & so happy we chose BPS COTA for this occasion. Highly recommended.

Very compassionate and reasonable fees. The staff tries to accommodate the best they can, during a…read moredifficult time.

They did an excellent job on the services, both Phoenix and Gene provided great help. We had no…read moreidea what to do, but they explained to us in very detail and responded very quickly. Very professional, and respectful. The only bad experience we had is purchasing the flowers. The default delivery address was NOT the funeral home will be held; need to update the funeral home address manually. If people didn't pay attention, their flowers might be delivered to the wrong location. Because we didn't receive a few. The staff from flower platform was very nice, but one of the flower shops (we don't know which one) was not good. They delivered flowers late and missed one of the flowers. Suggest to follow up after placing flower orders.

Very good service in a very difficult time. The price was reasonable based on the service provided…read moreand the entire Santa Cruz office was of great assistance through, again, a very trying time. I have seen a lot of complaints about cremation service providers lately and I cannot figure out why? They are simply attempting to provide a valued and dignified capability to those in need, again at a difficult time. Would definitely recommend Trident Society for this sort of service, even though it's a very depressing and very sad time.

Christie Wilde was especially helpful at this difficult time. She and the other people I spoke with…read morewere very helpful and explained everything in detail. My questions were answered in a timely manner and they were very sympathetic. I am so grateful to my father for making his arrangements with the Neptune and Trident society.

Jack was wonderful to work with. His staff was professional. Very efficient and reasonable for…read morehis service. Highly recommend!

When the hospice team gently suggested final arrangements for a dear friend, I knew to turn to…read moreTri-City. They had been great seven years ago when my uncle died. I was pleased that they serve San Mateo County, not just Alameda County where they are located. In both cases I was able to make preliminary arrangements, without emotional stress or pressure. This was important, since I wanted to know that my loved one's caregivers would get timely support when death occurred, even if I wasn't in the area. Jack/Tri-City were wonderful again.

These times of a passing loved one are always trying. The staff at Neptune are amazing. Kelly W…read more was the best to work with on getting things in order in a timely fashion. Very responsive, professional, and kind through the entire process.

I was given a great deal of information which I read when I got home. I never once read that I…read morewouldn't be able to get my money back if I canceled my contract after 90 days. I found out they purchase a life insurance policy and then if you want to cancel it you only get a certain amount of money back, which doesn't include the $1,000 deposit I put down and that was just for cremation, body pick ( which I was convinced I needed the higher price one, private viewing and care of ashes (?). I found a place that was less expensive to do a body pick up and cremation and when I went to cash my policy in (which I had already paid $2,240) they told me the cash value was going to be $727. What a ripe off for people who are on a fixed budget and are not told the intricacies of their contracts. If anyone asked my option of this company it wouldn't be very positive since I have lost $1513.00 which I truly needed. Hull's has better way of doing business and at least all of your money is returned . It is so unfair for elder people.

This is the prettiest cemetery, quiet and reverent. It gives a sense of peace and beautyread more

My Mom is buried there and it's one of the most beautiful cemeteries I've ever seen! the staff is…read morealso amazing!