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    Lotus Memorial

    4.9 (18 reviews)
    Closed 11:00 am - 4:30 pm

    Services - Lotus Memorial

    Headstone engraving

    Headstone selection

    Monument sales and customization

    Lotus Memorial Photos

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    Ask the Community - Lotus Memorial

    Review Highlights - Lotus Memorial

    However, we found Jennifer and Lotus Memorial through a friend and we couldn't be happier with our choice.

    Mentioned in 16 reviews

    Read more highlights

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    Mountain View Cemetery - Rhododendrons in bloom

    Mountain View Cemetery

    (246 reviews)

    North Oakland

    We were in town on vacation and this was in my list to visit, I'm so glad we went early this is a…read moremassive cemetery and I wanted to see as much as possible. We saw a few famous people who are buried here. This truly is one of the most beautiful cemeteries I've seen in awhile the mausoleums are gorgeous Lots of walking and hills a beautiful sunny day.

    TL:DR - quick to take your money but extremely slow/no response with mediocre communication…read more I delayed on making a niche for my Father's site because I needed to reach out to family members to get the correct chinese character inscripted on there. I emailed Anthony on 2 separate occasions regarding the niche and I did not receive a response (within a month time). I called a few months later expressing my frustration about Anthony's nonresponse and was told that I would receive a call back within a business day (after leaving a message with one of the associates there). I did not receive a call back. By now, I'm extremely frustrated. I spent 15K for my father's plot with no niche and no response. I called back a second time and asked my call to be elevated to a supervisor or someone that can assist me. I spoke to Melissa - she was extremely communicative and responsive, or so I thought. I paid 1.6k for the niche immediately and asked for estimated time of completion. Office's response on Jan 19th - "I have to wait for the file to get back from accounting then I can submit the order. It normally takes 10 business days to receive the layout for you to review. Once it's approved by your family, It takes 4 to 6 weeks for engraving to be completed. I should have the layout for you by the end of January." It is March 16, I just received the layout to be approved. This is far from the 10 business days, more like almost 2 months. I think the sloths at the DMV work faster and are more responsive.

    Chapel of the Chimes Oakland

    Chapel of the Chimes Oakland

    (240 reviews)

    Piedmont Ave, North Oakland

    During one of the hardest times of our lives, Chapel of the Chimes funeral home treated our family…read morewith incredible compassion, patience, and respect. From the very first conversation, Ed guided us through every step with compassion and professionalism, making a difficult process feel manageable and dignified. Ed, Sarah, and Sam truly listened to our wishes and honored my father in a beautiful, meaningful way. Every detail was handled thoughtfully, and nothing ever felt rushed or impersonal. They are truly kind, attentive, and genuinely supportive people, which meant more to our family than words can express. Because of them, we were able to focus on remembering and celebrating my father's life instead of worrying about logistics. We will always be grateful for the grace and humanity they showed our family, and I would wholeheartedly recommend them to anyone in need of funeral services. Thank you for helping us say goodbye to my father and start our healing journey.

    Unfortunately I have to seriously downgrade my review based on my recent experiences with the…read moreOakland location. We opted to do our preneed with them. During the contract preparation phase there were multiple errors, misstatements, and rewritten contracts by Denise. Mark, the supervisor intervened so we trusted them, hoped for the best, and continued through the process. We wrote them a check 10/2/25 (that was cashed 10/3/25), as full payment for our preneed selection. We were advised the "Deed" would be sent to us within 30-60 days. There was a 3-day cancellation clause that was signed during the preparation phase. After that period had subsided I started receiving a multitude of emails and phones calls advising I needed to (re)sign the cancellation clause. After comparing the new document to the prior one (signed) I realized Denise forgot to enter the effective date. So I signed it again, and sent it to her. Then I received additional emails about the same issue - blaming Adobe Acrobat Sign for not having me sign in the right place. That was finally resolved - and a moot point since the 3-day cancellation period had passed. It's now 4 months later, and I had to reach out to them to see where the Deed is since we haven't received ANY communication from them. Mark was apologetic, stated the office manager just completed it today, and they would be mailing it today. They emailed me a .pdf copy and the document is postdated to 1/31/26. I don't understand why when they have been earning interest and/or paying bills with over $7k of our money for 4 months. I would think it would be backdated to 10/2/25 or at least dated for today. Thank God we didn't need it between times. The repeated errors and lack of follow through is unacceptable. I can't blame the office staff because I had no direct dealings with them. But Denise and/or Mark should have followed through to assure a sale made through their area was successful and had been completed long before 1/22/26. The property is well tended to but they clearly need additional oversight in how to provide quality preneed customer service (from the signing of contracts to the mailing of crucial documents). Terribly disappointed. Can't recommend at this time.

    St. Mary Cemetry - Outside views of the cemetery.

    St. Mary Cemetry

    (27 reviews)

    North Oakland

    Most of my family is at rest at St. Mary's Cemetery in Oakland. We have a long history there over…read morethe years. My grandfather worked there during the days you had to dig graves by hand. It is a very peaceful cemetery with beautiful views. I recently lost my 99 year old uncle I was caring for. He had already purchased a crypt in the wall with pre-need insurance for everything else. The office staff (Maria and Rosario) were very understanding, compassionate and helpful. They set me up with Tony Tran, one of the Family Service Advisors, to coordinate final arrangements with the church and mortuary. I highly recommend working with Tony during your time of need. He really helped me out greatly with all the forms required and answered all my questions. He has lots of experience working with families in grief. He was present during the entombment to ensure everything was coordinated with the priests and staff. I highly recommend St. Mary's Cemetery for your pre-need arrangements and when the need arises.

    If you are in an immediate need situation, they can be helpful but the way their actual service was…read moreconducted was absolutely unacceptable. A staff member, whose picture and name are no longer showing on their website, was extremely rude and obnoxious to my guests, who had a few questions when inside the office. Luis Tovar actually interrupted my Priest while he was conducting the gravesite ceremony to speak to me about a non-urgent matter that could have been discussed AFTER this sacred and solemn event had concluded. Staff member Maria Karger, who initially assisted me, was most helpful throughout the process. The Inurnment of my Dearly Departed took place on April 25th, 2025.

    Honor Cremations

    Honor Cremations

    (60 reviews)

    Downtown

    I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

    Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

    Lotus Memorial - funeralservices - Updated May 2026

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