Came by to pay respect to a former colleague friend's mother who recently passed away. They held…read morethe visitation/viewing at Duggan's before her mass and funeral the next day. Friends and family fondly recalled humorous anecdotes and meaningful moments. One can feel the love, gratitude, and celebration of a life lived. The place was beautifully decorated and brightly lite. I came after work via Waymo which pulled into their private lot for drop off, but most people drove and parking was ample. I caught a ride home with friends. Located on Westlake Ave and Junipero Serra Blvd.

I just wanted to say Thank you to Angela for helping us with my Dad's passing and getting…read moreeverything done w in such a short time. The details and explanations from her were so smooth. It made a hard time enjoyable to uncover the whole event. Her patience and understanding of the loved ones is special and she all about making a statement for the families lost one. It was such a fun process to choose all my Dad's coffin accessories and urn. She worked with the local church to get things ready in such a short time which was an absolute miracle. The viewing the space the staff were super respectful and professional. What a humbling business and establishment. The day we took my Dad's coffin in the Hurst to the church with Paul Barer assistance white glove placement was a memorable experience. Way to go Duggan's Mortuary. On behalf of myself and family we want to say Thank you for running a fantastic business. I'm sure my Dad is looking down from heaven as a proud member of Duggan's Mortuary. He was even featured on their website to allow friends and family to see his viewing schedule. My Dad was remembered as a loving father of 3, loyal loving husband, a man of God and a Cold Filipino Chef who provided cooking for entire family for decades. We love you Angela and Salute to you and what you do for our Country. I highly recommend this place.

My family has a number of people buried in the cemetery. We've held several funerals in the chapel…read morethat is on site. The workers here are amazing from the front office folks to the groundskeepers. They all take pride in working for the cemetery and keeping it running very well. We recently held a funeral in the chapel, and although it is a bit of a do it yourself experience it worked out really well. There is seating for about 100 people and HDMI hook ups to use a large screen TV for a photo show if that is what someone wants. It's also a beautiful cemetery up on a hill with a nice view.

Everyone was very accommodating with my mother's funeral. Very respectful to my family.read more

Upon the death of my brother Duggan's Funeral Service handled his service with professionalism and…read moreempathy. My family and I were guided with compassion and care. They made sure that our family had a first class funeral service. Our family was very pleased with the outcome of my brother's funeral. The staff made us feel welcomed. They were knowledgeable and helpful. They actually listened to the needs of my family. The staff was patient and they handled everything with in a timely manner. Our appointment started on tIme and the atmosphere was pleasant. Thank you.

I cannot thank Duggan's Funeral Service enough for making a complicated and emotional process as…read moresmooth and seamless as possible. Their team especially Megan was incredible to work with: attentive, highly responsive, and exceptionally professional. They took care of every detail, answered all of our questions clearly, and kept us informed at every step. Having a team so transparent, reliable, and respectful brought our family tremendous peace of mind.

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Yesterday, I had a terrible experience at Chapel of the Highlands in Millbrae. I arrived around…read morethree in the afternoon to visit my mother, who was to be buried the following day (today). Nick H and an unidentified female office clerk were unfriendly, unprofessional, and disrespectful. The facility was messy and unorganized, and the employees appeared unkempt. When I finally got to see my mother, I was horrified to see how she looked. Her face was not my mom. Her clothing was completely different from what she would normally wear. There was a scarf around her neck that seemed to be hiding something. I was so upset by the time they finished arguing that I couldn't see my mother. I felt like I couldn't properly say goodbye to her. It turned out that my siblings had an unannounced visit planned with my mother that they didn't want me to attend. The office girl apologized several times to me, for making a "terrible mistake" by telling me about the 5 p.m. viewing. But it wasn't the mistake of telling me about the viewing; it was the mistake of not letting me see my mother when I arrived and then making me stay in the lobby, telling me I couldn't see her. I would never, never, ever recommend this place, and I believe both Nick H and the office clerk should be fired immediately. **************************************************** Thank you for your response, Paul Larson. I understand that you may not agree with my review, but I encourage you to focus on the actions of your staff. I arrived at 3:00 PM and was informed that the viewing would be at 5:00 PM, which I accepted. However, when I returned at the scheduled time, I was denied the opportunity to see my mother and was asked to leave. This was extremely distressing. I made it clear that I would have contacted the police if I had not been allowed to see her. Nick H. asked me to state that I would not call the police, but I want to be clear--I would have done so if necessary. This situation was unacceptable. She is my mother, and I have every right to see her. I also find it inappropriate that your response focused on criticizing me and referencing my family rather than addressing the issue at hand. Please stop talking about my family--you have no right to do so. You don't understand our dynamics, and it's not your place to comment. Your attempts to address the situation were unhelpful and based on inaccurate assumptions about me. I stand by 1 Star.

Reuben and the team at Colma Creamation were respectful, kind, and supportive through the whole…read moreprocess. Our family had used a well known funeral home in the area for years but doing research Colma Creamation was a better price. During such a hard time the team treated my mom with kindness, respect, and support. Through the entire process everyone we encountered treated my dad with respect and the utmost gentleness and we were able to bring him home faster than then timeline they originally gave us. The day we brought my dad home Reuben was kind and respectful and walked us to our car. My mom was not once stressed out when dealing with them during an already stressful time and had nothing but a great experience. Thank you all

This organization is the best and very professional. My brother's death certificate had the…read moreincorrect time of his passing. I mentioned this to Mr Reuben and he contacted the department to make the amendment, if you're looking at a company to take care of your loved ones and also take care of you, this is the company you should work with. The service is a 10 out of 10 and pricing and value is excellent, please support this company, you will not be disappointed, thank you so much!

We spoke to other funeral homes that seemed to take advantage of our time of grief and only wanted…read moreto sell us more services. Garden Chapel is a rare gem. My family was so appreciative of how Annette helped us get through this very difficult time. She was patient, empathetic, gave great suggestions, guided us through the whole process and was so caring. They allowed us to decorate the chapel a few hours before, had ample seating and parking and a huge projector screen for slideshows and great speakers. I would definitely recommend Garden Chapel to my family and friends. They are not only in it for financial gain, but they truly care about your experience with them. To put icing on the cake, we were sent a card in remembrance of my Mom's one year death anniversary. It was such a nice touch and really encouraged me to write this review.

Wow! I'm so glad I found this location…read more Everyone here is so professional and I love that they're a small business because they really took the time to walk me through everything for my moms funeral. For them being a small business, I'm so shocked to see how much options they have and they're price points are very competitive. The parking lot is big and the chapel is well kept. I highly recommend them if ur looking for something more intimate with more privacy with your family.

Serena and everyone who works at Cypress Lawn were hands down, theee best! We felt the comfort,…read morewarmth, and got all the assistance we needed for my Brother's Viewing services. Every question we had, Serena had an answer for or found a solution. Our brother's service was beautiful and I would like to Thank Serena and staff for the professionalism, comfort and guidance they provided us during our difficult time of lost, grieve and even just being there when we needed it. I would recommend Cypress Lawn Memorial to anyone who needs guidance for giving their loved ones a Beautiful Viewing Ceremony. The Olivet Chapel is what I would go for as it can host lots of people to gather for your loved one. Serena and team, Thank You so much for everything you've done for my Family and I!

customer service!!!!!! Communication and professionalism!!!…read more For all the charges, they could have been on time for my mother's graveside service, somebody dropped the ball somewhere... It was extremely awkward! Also charging 1000.00 for extra graveside chairs is a joke!!!!

The service that a funeral home provides is a difficult one, and Olga made every single thing about…read morethis experience easy to navigate, and she did it with love and kindness. I can't say enough about the compassion and love that we were shown here.

From the very first conversation, Olga made an incredibly difficult time feel manageable. She was…read morethorough, attentive, and genuinely cared about taking care of our loved one and us. What truly set her apart was when we needed to relocate our loved one's remains to another city. This is not a simple process, and Olga became our true advocate every step of the way. She navigated the logistics, coordinated across multiple parties, and made sure nothing fell through the cracks. Whenever there was a hurdle, she handled it. We never felt like a transaction. Olga treated our family with dignity and compassion throughout, and her dedication made an already painful experience far more bearable. McAvoy O'Hara is incredibly fortunate to have her, and our family is grateful we found them!