Paul was a pleasure to work with. We had a very bad experience in working with another company that kept reminding us that they were in "business for over 45 years" but yet gave terrible customer service so we were forced to find another company for my mother in law's headstone. I found Acme Memorial through Yelp and as soon as I called, Paul was very sympathetic and very helpful in helping us getting a headstone at a decent price. We worked solely through phone and email, which was very helpful since I don't live in the Bay Area. Paul worked with the digital pictures we sent him and he even photoshopped the photo to remove the background which came out great. Paul even got the headstone done and delivered to the cemetery in less than 4 weeks. The headstone came out great and Paul made the process really easy for us during a very difficult time. I highly recommend Acme Memorial for their great customer service and being so easy to work with. read more

Acme exceeded my expectations for the engraving to the existing headstone for my parent's gravesite. Paul was responsive and gave great customer service and offered a fair price compared to two other quotes we received. Highly recommend. read more

I worked with Paul on my dad's headstone. He was incredibly responsive from start to finish, and did a great job. I looked around at a few options, and am very glad I went with ACME. read more

They were able to help me with adding years onto a headstone from the 60's. I wasn't sure how easy it would be since the monument was so old. They were able to help via email and phone. I got a photo today from ACME. It look amazing. read more

Acme Memorial - Repainted headstone from the 1960's. Added all 3 rows of dates - Funeral Services & Cemeteries Near Me - Colma, California

Paul did an excellent job in getting a headstone placed for my mother. He had to deal with a demanding cemetery as well as procuring the granite from another country. He kept me informed of the process that took over 10 months. read more

Paul is very helpful in walking me thru the process of adding an inscription and photo of my late aunt. They are nice and have good customer service. Initially they said 6-8 weeks and the inscription was 4 weeks earlier than promised. read more

It is not common these days to experience exceptional service when client's demands and requests are overwhelming the provider, and especially during client's grieving periods. Acme Memorial company demonstrated superior service and expertise during originating, design, manufacturing and installation of the monument for my deceased wife. They met all deadlines, were creative in advising for design and accommodated all my requests without any sign of doubt or resistance. Great small business which I passionately recommend for people when unfortunate need comes up. It was a pleasure to work with Paul and Grace. GG read more

Grace, along with her design team, made the process of getting a headstone for my father, quite simple. I agree with several other of the reviewers that state this was a no-nonsense company to work with, but also would like to elaborate that this did by no means make it seem like the team didn't know what they were doing. Quite the opposite - Grace has a great breadth of knowledge and experience - the process was quite swift and Grace was transparent with costs/next steps throughout. Our family appreciates the work that was done and the final memorial. read more

Acme Memorial - Funeral Services & Cemeteries Near Me - Colma, California

I just want to thank everyone at this company. I ordered a headstone for my mom. The ppl were very helpful, considerent, and went out of there way to give us just want we wanted. This was not an easy time for us, it was very emotional but we appreciate their patience. The stone is beautiful, the designs where just what we wanted. Thank u. I recommend this company read more

Paul provided great customer service!!! He helped me out with what we needed and promptly replied to my emails. Thank you so much for an amazing job!!! read more

Acme Memorial - Before - Funeral Services & Cemeteries Near Me - Colma, California

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No nonsense but straightforward business got the 27 year old tombstone restored at a fair price. A couple of phone calls and emails to Acme office got the job done in short order. Satisfied customer here. With Grace, she helped me manage public transportation to get from East Bay To Colma via Bart and shuttle (lucky chances). read more

Acme Memorial - 27 year old dual tombstone restored in short order. Satisfied customer. - Funeral Services & Cemeteries Near Me - Colma, California

I have known about this company for over 20 years and they reputation the owners have (both the current owners and the former owners) is great. They offer a fair, no-nonsense price for headstones and markers. I have seen their work from simple and traditional to the most modern artistic interpretation. I have recommended this to clients for their straight forward dealings with the public, which is one of the reasons they have been in business so long. Their facility is simple and without pretense. For full disclosure, my brother has been cutting headstones there as an employee for many years. read more

Great people easy to work with and very helpful and understanding. I recommend them for headstones

Acme Memorial does a great job and under bids all other memorial businesses in and around Colma, Ca. . Other places I inquired charged double plus $20-25 per letter. The lettering I got was included in the price of the marker. read more

Acme Memorial is a smaller monument company in Colma. Because they are smaller they can offer very competitive prices. Their workers are easy to work with and they are very knowledgeable about how to create a work of art. I think a lot of the monument companies around the area count on you are not going to shop around for a good price because of the death in the family. Luckily I went around to all of shops in the area PLUS a few in Hayward to get quotes. Before my dad past, he pointed out a monument style that he liked which was a very large headstone with curbing around and with large covers. I drew up a design and went to get quotes. I got quotes from American Monumental, Kollman and Sutter, Art in Stone, Golden Hills, and Acme Memorial. Acme Memorial had the best price and Grace, the owner was very nice and very willing to work with our budget. Some of the other companies wanted a few thousand more for the same design. Acme Memorial, the company, has been around for awhile (the website says 1964) but the current owners took over a few years ago so they didn't seem THAT knowledgeable about the business. However, their employees like Thomas, the lead on the actual construction, and John, the design person, are great to work with. I had a very specific design that I worked with John on, and he made it up on the computer perfectly. I wanted to be apart of process so I made a good few visits to watch the process. The pieces of granite had to be ordered from India and when it arrived Acme sandblasted it and installed it. They lost a star because the stone took way longer than expected. We finalized our order in February and Grace said that the it will be ready in July. The stone didn't arrive until September. Grace explained that apparently when ordering stone from India they are always late. I know that she did her best to try to get the stone there on time but it was out of her hands at that point. All in all, they may not have the most experience but they have the best prices. Even with such a huge custom monument, after working closely with them, they did a beautiful job on my dad's monument. If you want to get a good value for your money go to Acme Memorial. read more

Reasonable prices, quick service, & inscription of dates matched perfectly to previous work done by another. Monument is now complete.Highly recommend this business. read more

Unbelievable experience. I found myself in the position of being the family member elected to find and purchase a monument for our loved family member. I was helped by a young man and a coworker from their workshop who also does sales. He answered all my questions and educated me as to the process. The quality of their work was quite high I noticed that the even did memorials in Russian, Chinese, and Jewish. I was impressed, however I still wanted to visit other shops, which I told them. They actually told me where the other shops were in the surrounding areas. They gave me some price quotes and were quite polite and professional . I then went about checking with other shops. I was astounded by the incredible price and quality differences. Every other shop was far higher in price and in 2 of the occassions the price was nearly doubled. I must state, one of the shops of which I shall only state was on located on El Camino Real was not only overpriced but the salesperson was quite beguiling and a bit overbearing. The 3rd shop was also higher in price added to which the quality was mediocre. I eventually returned to Acme and ordered a memorial from them. I mentioned the other places and my misgivings, they mentioned that they had heard the same concerns from customers for years. I was impressed that they responed so diplomaticlly. I was truly impressed with Acme's work and professionalism. They made a difficult time in our life that much easier. read more

I highly recommend this business for your monument needs. It's already emotionally challenging to experience the loss of a loved one, so to have business owners be *human* and supportive in the time of need is crucial. Paul and Grace were extremely helpful to me and my sister as we selected a monument for our parents' grave. They were very communicative and responsive throughout the process, which was all handled by phone and email due to our locations. We are very pleased with the final monument and definitely recommend Acme. read more

Grace is efficient and professional. She is knowledgeable with engraving Chinese characters on the existing tombstone. She knows Chinese characters even though she is Korean and I am very impressed. I recommend Acme to everyone. Don;t go to Golden Mountain across the street. They don;t understand how to provide good service. read more

It was a pleasure to work with Grace and her staff. She is easy to work with and reasonable. She made the process simple. She also must be a nice boss because her staff seems to care about her, one of her staff even reminding her to wear her jacket because it was raining. Once the stone was complete, we decided to add a few changes to the stone and she was very accommodating. Rubio, who blasts the stone, brought us into his office to show us exactly what the additional designs would look like on the stone. The stone was delivered and is perfect. We could not be happier. The price was reasonable and we even ordered the best stone type she had. During such a difficult time it's nice to work with people who genuinely make an effort to make things perfect. (We Love you Dad) read more

The finished job came out ok (finally) but be careful and specify exactly what you want, and check out the finished job carefully. We had a headstone done and there was a really big mistake made on it. If I had just taken their word for it and planned an unveiling with the whole ceremony, it would have been a tragic fiasco. Luckily we caught the error and they fixed it but it took another few weeks. Our job took probably 2-1/2 months to complete, and it was only one small headstone. On the positive side, the final finished product came out really well and I was very satisfied with the price. I'd say get comp pricing and give them a try if they are competitive but be careful. read more

It was a pleasure doing business with a fine company like Acme. Both Grace and her assistant Thomas are really wonderful, considerate, and very competitive in both their pricing & scheduling. I would recommend this company to anyone. They are professional, and you certainly won't feel like you've been ripped off or had to take out a loan to get what you want. read more

Upon our visit to the Italian cemetery my husband and I became aware that one of our family members name had never been engraved on the headstone. We contacted Acme Memorial to get a quote and Paul was super helpful, professional and the price was very reasonable. They explained the entire process and after we made payment and signed the contract they had it done in a VERY timely manner - weeks sooner than expected. They took a photo of the etching of the name and year or birth and death of our loved one once completed to send to us. We could NOT BE HAPPIER!! It looks like it's been there all along, since she passed away in 1963! We can't wait to go see in person because I am sure it looks better than the photo. Paul, thank you for helping us to honor our family member by what my husband and I had in our hearts to do, which was to add her name, along with her husband and son who passed away. We really felt God calling us to honor her memory and do what we felt she would have wanted, to have her name with her husband's and son's. THANK YOU is not enough, Paul. Anyone considering using ACME would be making a wise choice. Totally professional, responsive, caring, and genuine good people. Seems like they are out to make an honest living and truly help those in need during their tough times of loss and dealing with death. read more

Oh no I am so sorry. I am glad I looked on Yelp first. I called this company to inquire about a headstone for my son's grave marker. The person that answered the phone was horrible. She did not speak English; she did not even understand my question. I asked if the grave markers came with a vase She said we have different base. I said no a vase that you put flowers in. After explaining what I wanted she was not clear and finally said can I have someone call you back. NO! If you cannot get the questions correct, how can you place an order or even answer a question, how can I expect the grave marker to be correct? Sorry you lost my business. read more

This is the second time I unfortunately needed Acme's services, and I have found them to be helpful, efficient and pleasant to work with. They do good work and get the job done, about all you can ask from a monument company. I highly recommend them. read more

I agree with previous reviewers that Acme does come up with more competitive pricing. However, they took a longer time than others to set up the monument. When we ordered the stone from Acme during early May, were told that it would be ready in 6 ~ 8 weeks time. After 8 weeks, the stone is still not set up. We visited the grave weekly and saw that other monuments (for later burials) had already been completed but our stone is still not ready. We dropped by Acme after 8 weeks and after some searching around the warehouse, Grace told that she couldn't find our stone but it had arrived and it would be installed within the next week. The following week, we saw that the monument was not set up. We dropped by Acme again and this time, we were told that they ran out of our stone and need to reorder the stone. The new shipment of our stone would take at least another 2 weeks. I was like what happened to the stone being here last week. 2 weeks later, the stone was still not set up. This time, Grace told us that the shipment is delayed in India and she cannot control the shipment. She promised us that it would arrive and be completed in another 3 weeks. 3 weeks later, by Thursday, we had not heard from Grace and decided to check in again. This time, she told us that the stone is here and she will get it installed on Friday. Finally, the monument was completed and installed by Aug. The finished job came out ok. When we went to paid the final balance, we complained about the delay. Grace blamed it on the cemetery for not setting up the foundation - which is NOT TRUE. The foundation was set up since mid-June. When we pointed that out to her, she blamed it on us. She said we had not specified a completion date. Well, she told us 6 ~ 8 weeks for completion, I was expecting a 6 ~ 8 weeks completion. Then when we told her that and tried to get a better explanation, she just shrugged, looked away and played with her fingers. NO KIDDING - she literally looked down at her fingers and started admiring and playing with them. Frustrated, we pay the balance and left. I probably won't go back to Acme. It's slightly cheaper but they are much slower compared to other shops. If you are in no hurry to get things done, you can consider Acme. But you should request a completion date to be indicated on your bill. Make sure you check the "draft" and we did spotted a few mistakes. Lastly, called at every other week to check on the status. The draft was only sent to us when we called two week after paying the deposit. We suspect that the stone was only ordered when we dropped by the shop to check. And the installation was only done after we called to check the day before. For a small headstone, it took them close to 3.5months to complete. read more

Acme memorial Company in Colma is a good choice when it comes choosing a memorial monument company in Colma. We want to express our gratitude for their professional attitude, high standards, reliable service and fair prices. Our family is very satisfied with their fantastic work. We have been very impressed by their expertise, quick response and understanding of our requirements. Grace, the owner of this company, and Thomas, lead of the actual construction work, are very nice, caring, responsible, and honest people. The monument, grave stone, letters, and photos look beautiful. If you looking for any memorial monument companies look no further- you will not be disappointed. They will treat you like a family, and we are confident you would be quiet impressed with their quality of service. They all seemed to love their job and really enjoy doing what they do. We recommend this company to everyone we know. The website: acmememorial.com Phone #650-755-1117 read more

All in all, I was satisfied with my experience with Acme Memorial. I designed tombstone myself and it had some non-traditional elements and lettering. I visited the place multiple times to see how work is progressing and actively worked on the template to be applied to the stone. Mr. Thomas and Rubio were very patient with my requests and corrections. I would recommend the same practice for other customers - to play active role in template creation and proofread and check each element for correctness prior to the stone-cutting phase of the work - to avoid mistakes that are hard to fix. The stone turned out to be great, especially the the hard-to-do small cut-outs for the design elements I envisioned. Their prices are also reasonable. They did the great job installing the monument. read more

They were very low pressure at Acme. The price was good and Tom took the time just to talk to me.