Cypress Lawn is very organized & professional. They make a challenging process easy to understand…read moreand navigate. I appreciated the timely responses and clear instructions - this was a tremendous help during a difficult time. I would like to acknowledge Paul, Linda & Gina for their tremendous work ethic and their care and understanding. They did not treat us as customers- they treated us like family.

customer service!!!!!! Communication and professionalism!!!…read more For all the charges, they could have been on time for my mother's graveside service, somebody dropped the ball somewhere... It was extremely awkward! Also charging 1000.00 for extra graveside chairs is a joke!!!!

I never leave reviews but I had to. Attending my family's funeral a few weeks ago was already an…read moreincredibly difficult time, and unfortunately, my experience with one of the front desk staff made it even more uncomfortable. As I walked in, I was greeted by someone who was eating Panda Express at the front desk and wrapped in what appeared to be a blanket. It was hard to feel like I was in a professional environment, especially while grieving. I chose Driscoll's because they are known for their professionalism during sensitive times like this. While the rest of the staff were kind, respectful, and presented themselves well, this particular employee stood out for all the wrong reasons. She later helped guide my family into the chapel, and it was disappointing to see that she was dressed in tennis shoes and a casual sweater -- not attire I would expect from someone representing a funeral home. Several members of my family commented on how out of place and inappropriate it felt. I truly appreciated the kindness of the rest of the staff, but I hope that management addresses the importance of maintaining a professional and compassionate presence, especially at the front desk.

When you lose someone you care about and your heart is breaking the words everyone should hear from…read moreA funeral home staff are " I'm so sorry for your loss..... We will take good care of them..... " Unfortunately, This did not happen when our loved one passed away. Very transactional - this is their business , and while the community relies on this service , it would be so helpful to hear those words ...... " I'm so sorry for you loss , I'm here to support , we will take care of your loved one ". Please consider doing better!

Came by to pay respect to a former colleague friend's mother who recently passed away. They held…read morethe visitation/viewing at Duggan's before her mass and funeral the next day. Friends and family fondly recalled humorous anecdotes and meaningful moments. One can feel the love, gratitude, and celebration of a life lived. The place was beautifully decorated and brightly lite. I came after work via Waymo which pulled into their private lot for drop off, but most people drove and parking was ample. I caught a ride home with friends. Located on Westlake Ave and Junipero Serra Blvd.

I just wanted to say Thank you to Angela for helping us with my Dad's passing and getting…read moreeverything done w in such a short time. The details and explanations from her were so smooth. It made a hard time enjoyable to uncover the whole event. Her patience and understanding of the loved ones is special and she all about making a statement for the families lost one. It was such a fun process to choose all my Dad's coffin accessories and urn. She worked with the local church to get things ready in such a short time which was an absolute miracle. The viewing the space the staff were super respectful and professional. What a humbling business and establishment. The day we took my Dad's coffin in the Hurst to the church with Paul Barer assistance white glove placement was a memorable experience. Way to go Duggan's Mortuary. On behalf of myself and family we want to say Thank you for running a fantastic business. I'm sure my Dad is looking down from heaven as a proud member of Duggan's Mortuary. He was even featured on their website to allow friends and family to see his viewing schedule. My Dad was remembered as a loving father of 3, loyal loving husband, a man of God and a Cold Filipino Chef who provided cooking for entire family for decades. We love you Angela and Salute to you and what you do for our Country. I highly recommend this place.

Please think twice before using the services of these crooks. When you don't allow them to file a…read moreclaim directly with YOUR insurance carrier, they try to get you for every penny possible. They make up bogus late and processing fees while holding your loved ones DEATH CERTIFICATE hostage!!! BEWARE

Really disappointing experience. They say one thing then do another and can't get info correct. For…read morea san francisco institution they have really tanked. Do not recommend trusting them with your loved one at all. Go elsewhere!

Having been in business since 1955 they are knowledgeable and personable. I chose this place to…read morecare for my departed sister because they were compassionate and empathetic without seeming like they were reading a script. Ms.Pam made sure we understood every aspect so what we needed to do and what they would do she was also fortunate coming with prices so there were no hidden fees. Honesty, integrity and compassion is rare to find in any business. This place has it all. When faced with the most difficult thing you have to do for a loved one. This place is one that will do right for your loved one and those of us who carry their love forward.

Every now and again you come across a person who you realize is born to do their job. Paul Larson,…read moreas a funeral director is one of those people. His compassion and professionalism for people are not to be questioned. He cares about what he does and wants to help families in their time of need. Paul and his staff recently handle my wife's service and went above and beyond what I would have expected. He talks you through the process and make sure that you take what every time you need in making decisions. The facility is clean and his staff are kind and above all profeessional.

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

Several years ago when my husband was put in a care facility, they wanted to know who to call when…read morehe passed. I was looking at mortuaries, alone with an unfamiliar duty in an unfamiliar location. I finally turned to Yelp to see what was posted about mortuaries I'd looked at when David from Honor Cremations popped up to say he thought he could help me. I truly felt an instant feeling of safety and trust. Sometimes we're lucky enough to get guidance. David is kind, sympathetic and morale. I spent the next several years feeling secure for when the time came. One of the few things I was able to feel secure about. When my husband did pass in the middle of the night in the veteran hospital hospice, they knew to call Honor. Because it might take time for Honor to arrive, the hospital wanted to take my husband to their mortuary and I refused saying we would wait for Honor. I trusted them and knew he'd be in good hands and those feelings were right. The gentleman who arrived to take my husband helped the nurse prepare him so when he came out of the room he was draped in the American flag. With everything else my husband and I went through with the change in care facilities, finances, and just 'handling it all' as my husband's condition worsened over the years, David's honesty and compassion took this step off my shoulders. I have purchased Honor Cremation for myself, so our children have the confidence to know everything will be taken care of. Thank you David and Honor Cremations. When so many unexpected doors closed with years-long tragedy, you offered a safe open door.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.