This place is so amazing. They are responsive and helpful with everything you need. The service,…read morecremation and scattering was beautifully arranged and VERY reasonably priced. They made this time of my life so much easier. I appreciate them so much.

the most important aspect of this is the way the team has managed the process and how they have…read morehandled the process in terms of their performance

Cypress Lawn did a wonderful job with everything related to my father's burial. Especially Jess…read moreChen. Thank you very much!

Great service, nice staffs, and wonderful environment. Jess…read moreChen was in charge of my mother's funeral service, he handled every detail of the service with grace and dignity. He was incredibly organized, ensuring that the ceremony flowed smoothly while remaining sensitive to our family's emotional needs. I also want to commend the cemetery itself for its beautiful environment. The grounds are immaculately maintained and offer a sense of peace and serenity. With its lush greenery and quiet atmosphere, it feels more like a tranquil park than a traditional cemetery. It is a source of great comfort to our family knowing that our mother is resting in such a beautiful and dignified place. Thank you, Jess, and the entire staff for your support and kindness during this time.

I never leave reviews but I had to. Attending my family's funeral a few weeks ago was already an…read moreincredibly difficult time, and unfortunately, my experience with one of the front desk staff made it even more uncomfortable. As I walked in, I was greeted by someone who was eating Panda Express at the front desk and wrapped in what appeared to be a blanket. It was hard to feel like I was in a professional environment, especially while grieving. I chose Driscoll's because they are known for their professionalism during sensitive times like this. While the rest of the staff were kind, respectful, and presented themselves well, this particular employee stood out for all the wrong reasons. She later helped guide my family into the chapel, and it was disappointing to see that she was dressed in tennis shoes and a casual sweater -- not attire I would expect from someone representing a funeral home. Several members of my family commented on how out of place and inappropriate it felt. I truly appreciated the kindness of the rest of the staff, but I hope that management addresses the importance of maintaining a professional and compassionate presence, especially at the front desk.

When you lose someone you care about and your heart is breaking the words everyone should hear from…read moreA funeral home staff are " I'm so sorry for your loss..... We will take good care of them..... " Unfortunately, This did not happen when our loved one passed away. Very transactional - this is their business , and while the community relies on this service , it would be so helpful to hear those words ...... " I'm so sorry for you loss , I'm here to support , we will take care of your loved one ". Please consider doing better!

From our family we want to thank the staff that assisted us in the times of need. Everyone was very…read morehelpful with our mother services. I was impress how detail and compassionate the staff was. We had other services with other relatives in this same location. I highly recommend the Duggan's Serra Mortuary.

This review is for Tony at the reception. My SIL has a service today and Tony has been really…read morehelpful. He always has a friendly smile and he told us that he is here and helping. He never said no and we appreciate his help tonight.

Please think twice before using the services of these crooks. When you don't allow them to file a…read moreclaim directly with YOUR insurance carrier, they try to get you for every penny possible. They make up bogus late and processing fees while holding your loved ones DEATH CERTIFICATE hostage!!! BEWARE

Really disappointing experience. They say one thing then do another and can't get info correct. For…read morea san francisco institution they have really tanked. Do not recommend trusting them with your loved one at all. Go elsewhere!

Having been in business since 1955 they are knowledgeable and personable. I chose this place to…read morecare for my departed sister because they were compassionate and empathetic without seeming like they were reading a script. Ms.Pam made sure we understood every aspect so what we needed to do and what they would do she was also fortunate coming with prices so there were no hidden fees. Honesty, integrity and compassion is rare to find in any business. This place has it all. When faced with the most difficult thing you have to do for a loved one. This place is one that will do right for your loved one and those of us who carry their love forward.

I would like to thank everyone at Chapel of the Highlands for their professionalism, support,…read morekindness & respect they showed to me and my family during a very stressful and emotional time in our lives. From the initial preplanning services over a year ago to the recent passing of our mother, we were always treated with warmth & compassion. I would highly recommend this chapel!

The staff at Chapel of the Highlands went above and beyond for me and my family. I believe the…read morefirst time I attended a service there, I was around seven years old. Being part of a large, multi-generational family, I have unfortunately found myself attending services there at least once a year for much of my life. As an adult, I've had the responsibility of taking a more hands-on role in funeral planning, and I'd like to share three experiences. The first was for my uncle--while not related by blood, he was absolutely family. There was significant family drama leading up to the service, including a grandchild sending threatening messages. When the staff became aware of the situation, they handled it with professionalism and care, arranging for support to be on standby if needed. Thankfully, it wasn't necessary, but Paul was fully prepared to take care of it. The second experience was a little over a year ago, when I was making arrangements for my own mother. Paul, the owner, sat with me through the process. He and his staff were incredibly professional and compassionate. Paul made sure I understood all my options and gently reminded me to take my time--he made it clear he was there for me, without rushing me at all. The third experience was about two months ago, when I was there in my professional capacity as a minister. I was asked to support a husband making arrangements for his wife. I watched as a man, in deep grief, struggled to process what was being said. For the first time, I wasn't the family member making decisions--I was observing. The staff at Chapel of the Highlands handled everything with patience, professionalism, and genuine care. Walking through these difficult moments is never easy, but it brings comfort knowing that Paul leads a team that is caring, hardworking, and professional. While I wish I never had to return under such circumstances, I know I will continue to trust and recommend their services to anyone going through such a difficult time.

I cannot thank the team at Honor Cremation enough for the care they showed my family during my…read moremom's cremation and memorial process. Losing a parent is incredibly hard, but they handled everything with such a high level of dignity and grace that it truly eased some of the burden for us. Communication: From the very first call, I felt heard and supported. They were incredibly patient with all of my questions and kept me updated every step of the way, which gave me so much peace of mind. The Process: I found their approach to be very modern, transparent, and straightforward. There was never any pressure or "salesy" feeling, just genuine empathy and a focus on what my mother and our family needed. The Memorial: They helped us navigate the details for her memorial with so much respect. Everything was handled professionally, allowing us to focus on honoring her memory rather than worrying about the logistics. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. I also really appreciated the honesty in their business model. I know it could technically be cheaper if they did every single thing in-house, but they intentionally use outside sources for certain steps to ensure everything is handled by specialists. I actually felt like I got more value this way because I knew I was getting the best possible care at every stage. It's also worth noting for other families that they don't have an embalming service; they focus purely on a dignified, natural process which was exactly what we wanted for my mom. I am so grateful to have had their guidance during this time. If you are looking for a team that treats your loved ones with true honor and provides a seamless, compassionate experience, I cannot recommend them highly enough. Thank you, Honor Cremation, for taking such wonderful care of my mom.

Honor cremations is a legitimate organization. My family chose Honor Cremations and had a…read moresuccessful Cremation and Memorial with them. Customer service: 5/5 Value: 3.5/5 Execution: 5/5 From a service standpoint, they excellent. The team is available 24 hours via phone and text. For the majority of my work with them, they were extremely responsive, had good pass downs between shifts and team members, and worked to meet all our needs and timelines. They never pressured us into anything or upsold us. They just wanted to support whatever we needed. My family needed an expedited cremation and memorial all within a week of my family member passing and Honor Cremations was able to make that happen and get the paperwork done with the county in that timeframe. Honor's paid casket option was cheaper than other crematories and was a very nice, presentable casket. Honor does not embalm in house but has embalming providers they can work with. The only reason I would hesitate to select Honor again is because other crematories were more cost effective (up to $1000 cheaper for our package selections), but Honor did what they could to reduce costs and provide flexible options and offerings. I wouldn't hesitate to recommend them to others if service and empathy is a top priority.

Cynthia was so helpful and kind. She made the whole process go smoothly, considering the…read morecircumstances. Happy to be able to restore our current headstone.

They were very compassionate. They were able to help me redo a headstone to save some money. Their…read morework was speedy and exactly what I wanted. I highly recommend.