1. Fiestaville

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Round Rock, TX

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Fiestaville

4.0 (1 review)
Closed • 10:00 am - 12:00 AM (Next day)

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1 year ago

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Main Event Austin

Main Event Austin

2.8(530 reviews)
7.3 mi
•$$

Hosted my daughter's 7th birthday party at Main Event in North Austin. She and her friends had an…read moreamazing time! We opted for a package that included an hour of bowling, food & drinks for the kids, and a $10 arcade game gift card per child. This package was pretty affordable at $18 per child. They have add one such as goody bags and food/drink options for adults. We added a couple food platters for adults and the goody bags. Pros: - Affordable and convenient - low stress - kids had an absolute blast Cons: - Overall service was very average and slow. Inexperienced party host staff. - Room wasn't set up / ready until bowling was nearly done. - Upon arriving at the venue we learned that they didn't have goody bags available that day. This was disappointing because I would've expected a heads up at least one day in advance so that we can make other arrangements. They did provide an extra $10 on each child's game card to make up for it, which was nice.

Horrible party venue for kids. The staff was 15 min late to start the party even though we were on…read moretheir clock and had a time limit to adhere too. They said that was normal . Our food came in 15 min increments. So we started off with one pizza then the second and third pizza came out 15 min apart. This meant no one got to eat all at once which is really weird . The staff was then late to take us to Lazer tag and told us we might have to skip it all together because our party host arrived 3 min late to the game even though it was part of the package we paid for and not our fault our party host was dragging her butt. After hearing every excuse in the world including having a "manager" basically shush me and act like I was being unreasonable for demanding they stick to the party plan and stop being late to everything. After all this we ended up having to stay an hour and a half later than we had planned to experience everything we paid for and half the kids had to leave by that time which was really upsetting. They have no respect for your time they just want your money and once they have it you're no longer important. They had the nerve to give us a 1 hour of bowling for free gift card (to make it up ) while they gave us a $475 bill and wanted a tip. As if we are ever going back. This is after hearing "we have other people besides you to attend to what do you expect us to do we can't fix everything". Like I'm supposed to pay for a party package and not expect to get everything I paid for because they have more than one party . Just lazy !!! They have ZERO accountability, not one person really gave a damn. It was more like a burden to have to work. The whole place is going down hill and the restrooms are beyond filthy. The food is atrocious and even when we had to wait came out cold. Never had such a trashy worthless waste of money experience in my life as I did at this place. This isn't an opinion it's what happened.

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Main Event Austin
Main Event Austin
Main Event Austin

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Fiestaville - arcades - Updated November 2026

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