I've giving Comcast's Technical Services a thumbs up. We lost power in the last big snowstorm and…read moreI used a battery back up unit to power my modem and actually enjoyed the Internet despite having no power for the day. But the next day the Internet speed had started to crawl to less than dial up speeds and keep dropping connections. One minute it would be good, then crawling, then nothing. I called the technical line and they ran me through all of the obvious things like checking the connection and restarting the modem. I thought it has to be the line. So they sent out a guy to the house who checked everything out. He noticed some levels were off so he authorized a line guy to come out (who was there in a few hours), he also went up on a ladder to check out the lines on the pole. The line guy came and noticed a few loose screws and tamped down the levels to where they should be. Meanwhile, the inside guy tried out his modem and laptop on my inside connection and was getting some great speeds. So it probably was a combination of some line issues but mainly the modem was failing. I ordered a new modem and router to replace the single unit gateway that was using and BOOM I started getting all of the speed I was paying for. So much for the $200 gateway (modem and router combined) I purchased thinking I was future proofing my setup. I replaced it with an $89 modem and $100 router. Maybe this way if one goes I can just replace a single, less expensive piece.

David was very patient and kind! Very helpful! Will look for him on the future when I'm visit…read moreXfinity in Lebanon! Thanks David!

Horrible customer service! Switched from Comcast because there was a deal. Tv kept going out and…read morehaving to reset it. Called multiple times and got no where. Went back to Comcast and TDS charged us for a full month and would not pro rate it. Went to pay the final bill online and they had cancelled the account so we had to pay over the phone and they charged an additional $4.99! Will never go back and will never recommend them!

If only I could rate zero or negative, then I might be accurate. Customer over a year, and switched…read moreto a new promotion but staying with TDS. 3rd month in, I get a bill showing about $300 in extra charges. Service reps are pleasant but I'm on my 5th attempt to resolve their screw up as they threaten to disconnect me. Still more work that I'm tasked with and they won't credit me a month of internet for all of tmy time that they have waste. Their customer support IT systems must be awful because the reps can only open cases for the back office in my experience. I would leave them but I'm stuck because I'm a renter. It's hard to make Comcast/Xfinity customer service look desirable but congratulations TDS, you suck so badly that you take the prize!

Reliable and fast internet! Customer service is always a call away. Response times are quick. Only…read moretook a week to get connected from subscription online. I would highly recommend to anyone.

I cannot rate the quality of internet provided by this company because I never experienced it…read more However, I can rate the quality of customer service and I would give less than 1 star if I could. I requested to begin service and received no follow-up (over 1 week later) as to when I could expect that service to start. I sent 2 emails after my original request, as well as telephoning once. The customer representative I spoke with did not have any information and did not seem knowledgeable about the process. I was told that someone would check on my request and email me about it by the following day. I never received anything. After 4+ weeks of waiting, I emailed them again and canceled. Still got no response. So, if the internet service is as bad as the customer service, then I guess I am glad that it turned out the way it did.

Not to be relied on. Great sales pitch in the beginning, but follow-up support is non existent. I…read morehad to fix everything with Dish, Vonage and Xfinity myself.

Agape Media is a terrible company. They signed my parents up for Direct TV and charges $10 a month…read morefor a "Concierge" fee of some sort. The invoice says that it will never end. And sadly this is true. My parents went back to Xfinity over a year ago and he still sends email with an Agape Media Solutions Recurring Invoice $9.99 I have asked that they be no longer charged but it never ends. I do not believe he is actually collecting the $9.99 because I had them get new Credit Cards. Although I am not sure about this. My concern is that someday he will continue to add up this unpaid charge and try to put a lien on their property even though they have not been a customer for well over a year. I am close to going to the Attorney General to report Elder Fraud. I would stay away from this company or any company this Derek person is related to. Seems like he may have a criminal history regarding voter fraud after a Google Search.

We needed to change our old phone system to a new updated…read moreversion. The experience was exceptional. Very professional and nice to work with. Programmed the system and had it all up and running in no time. Anyone looking for any communication systems should definitely call them. Three Tomatoes Lebanon NH

Please avoid this company! If you are a small business owner you are treated like #@%!…read more Do not believe them when they says, "You are on the schedule." The deposit for my installation is in their bank account. I have confirmed and had acknowledged my date of installation. I made the mistake of not confirming the day before. Why should I when the date was set more than two weeks before! I suspect a bigger job took longer than expected and I had to find out the hard way. Please learn from my mistake! Ed Warren

Thank you Emery and Chris (especially Emery for patiently helping me 3 days in a row!) to guide me…read moreto a great deal as well as transfer my old phone number to my new phone, despite various technical difficulties! I appreciate the time you took to help me through even the little things, like adjusting the navigation mode to what I am more accustomed to!

From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

In the past I have been very pleased with US Cellular service both for my phone and wireless…read moreinternet service. I have always had an issue with the dishonesty of the cost presentation at the initiation of service. I recently added home wireless internet advertised at $40 per month, got billed at $60 which I was able to get reduced with customer service as I was paperless billing and autopay. What P'dMO is the carrier fee charges. $34.79 per month, noted by the agent in Claremont as a few dollars but they didnt know how much. Now you know. Deceitful and dishonest presentation... a lie by omission. I always emphatically ask how much the monthly bill will be and was told they didnt have any way ot determining that since corporate determined that. What BS. $35! This isnt my first go around with this store. Im done.

We have been customers here for years and have always had a very good experience either in store or…read morevia phone. The staff here are courteous, honest, friendly and knowledgeable offering suggestions as well as always trying to provide us with the best pricing. I recently needed to make some purchases for my business and Kate-the business account mgr - came directly to my location and made sure the equipment we ordered would work with the software we had prior to our purchase. She really helped with the set up process and she was just great to get to know. I think it is great when a business can give you that personal experience and it was nice she understands our needs. The customer service is excellent.

They need to come up with a negative star rating. I live in Tunbridge, Vermont and the service here…read moreis worse than dial up (not exaggerating). I moved here a year ago from Alaska and you would think the Internet service up there would be behind the times but the services I had in Alaska far exceeded the at of Consolidated Communications. I know that where I live right now is considered rural but I know for a fact that there are more rural areas in this state that have higher speed Internet than I do. If this company wants to keep their client base they need to invest in the communities that they are in which means if you need to upgrade your services in certain areas to increase your clientele, that's an investment I would probably look into because I'll tell you right now the service is pathetic it's not how you run a business it's not how you keep your clients. I'm a person that keeps up with the times and the advancements in technology, which means most of the business I do is online. I stream online, I Bank online, I go to school online and I communicate online. After speaking with their customer service it appears that there's no plan to upgrade or increase the speeds in this area in the future or distant future. On the plus side there is another company installing services in this area. If they offer faster speeds I'm switching in a heartbeat and willing to pay more if need be.

Consolidated is, without a doubt, the worst internet company I've ever had the misfortune of…read moredealing with. Having moved to rural Vermont, they are the only option and having no internet is starting to look like that might be better than paying for this terrible service. I'm paying more for 25Mbps (though I have never actually seen that level of speed- more like 8-10 Mbps!) than I paid Comcast for 100Mbps in Georgia. It is ridiculous the poor service Consolidated provides to its' customers. If you had to choose between Consolidated "high speed internet" or a carrier pigeon for data transfer, you'd likely be better off investing in bird seed. The State should shut this company down!

TDS is absolutely horrible. We were with them for over 15 years. Tried to upgrade service and the…read moretechnician never showed up, then they had the audacity to send us a bill for non-returned equipment when we never got new equipment. Each time I called I was given different reasons for the charges. Cancelled service at the end of a billing cycle. Just received another bill after 3 months for services AFTER WE DISCONNECTED. Customer service representatives have no idea what they are doing or how to treat a customer. Only other choice in town was Xfinity. Lots cheaper for faster internet service.

Two stars because internet service was steady with few outages…read more Otherwise, they are not easy to deal with. We were supposed to get a discounted rate for a year, and received it for one month only. We had to call every month and wait forever on the phone. The last call, we were informed that the price had jumped another $10. That was the last straw. I found a great deal elsewhere. When I canceled TDS, the final insult was that they do not prorate billing! So I have to pay nearly a full month for nothing. Never again, TDS.

To start with we moved from one town to the following town and I wanted to keep dish. What a…read moremistake that was! They showed up at new house. The installer said we had to have 2 televisions on wireless. We have 4 tv's same as the other house. He didn't want to go under manufacturered home here. And they keep trying to sell you stuff while they're here as well. Well one week went by and they shut off our wireless joeys no notice. Had no idea what the problem was. Unfortunately, calling them does not help you're talking to someone from El Salvador. They said they shut off the wireless because we weren't supposed to have them. I really don't know the reason why. I have to tell you I will never deal with them again. It's too bad when you have a problem you have to talk to someone from another country. Still not resolved want us to pay for them to turn it back on for the wireless. Time to move on

Having all receivers shut down and restarted a number of times on all boxes for a my number of…read moredays. After 3 days of this I called dish. Not sure if the fix will work but not willing to provide a credit to our $150 a month bill unless it continues. Not happy and like many starting to switch over to streaming via the Internet.