In the past I have been very pleased with US Cellular service both for my phone and wireless internet service. I have always had an issue with the dishonesty of the cost presentation at the initiation of service. I recently added home wireless internet advertised at $40 per month, got billed at $60 which I was able to get reduced with customer service as I was paperless billing and autopay. What P'dMO is the carrier fee charges. $34.79 per month, noted by the agent in Claremont as a few dollars but they didnt know how much. Now you know. Deceitful and dishonest presentation... a lie by omission. I always emphatically ask how much the monthly bill will be and was told they didnt have any way ot determining that since corporate determined that. What BS. $35! This isnt my first go around with this store. Im done. read more

We have been customers here for years and have always had a very good experience either in store or via phone. The staff here are courteous, honest, friendly and knowledgeable offering suggestions as well as always trying to provide us with the best pricing. I recently needed to make some purchases for my business and Kate-the business account mgr - came directly to my location and made sure the equipment we ordered would work with the software we had prior to our purchase. She really helped with the set up process and she was just great to get to know. I think it is great when a business can give you that personal experience and it was nice she understands our needs. The customer service is excellent. read more

My wife and I went here to switch to Verizon. They said a lot, and produced nothing. 5 months later our service is awful and we are paying 3x as much as we were with ATT. I would go back to ATT in a heartbeat. We are still not getting what we were promised. We were told for 1 product we would pay $10 a month and charged $55 dollars a month. The product doesn't even work right. Don't ever go here, ever!! It is awful!! Verizon is awful!! read more