Update on April 1; Received a followup call from Tech Support at 4:30pm, who was able to answer and…read moreaddress all my (3) issues. Additionally, a replacement router was scheduled for the next day. On April 2 at 10:20am, service tech arrived with a pre-programmed new router. Replaced old with the new router and all tests passed. Greatly approved the quick and professional service received by VTel.

Request service for inoperative Internet. Scott (technician) showed to…read more solve the problem. Everything back to normal after swapping out SIM card. Terrific service, friendly technician. I've been a customer for years and the quality and value of VTEL Wireless is excellent. Thanks.

In the past I have been very pleased with US Cellular service both for my phone and wireless…read moreinternet service. I have always had an issue with the dishonesty of the cost presentation at the initiation of service. I recently added home wireless internet advertised at $40 per month, got billed at $60 which I was able to get reduced with customer service as I was paperless billing and autopay. What P'dMO is the carrier fee charges. $34.79 per month, noted by the agent in Claremont as a few dollars but they didnt know how much. Now you know. Deceitful and dishonest presentation... a lie by omission. I always emphatically ask how much the monthly bill will be and was told they didnt have any way ot determining that since corporate determined that. What BS. $35! This isnt my first go around with this store. Im done.

We have been customers here for years and have always had a very good experience either in store or…read morevia phone. The staff here are courteous, honest, friendly and knowledgeable offering suggestions as well as always trying to provide us with the best pricing. I recently needed to make some purchases for my business and Kate-the business account mgr - came directly to my location and made sure the equipment we ordered would work with the software we had prior to our purchase. She really helped with the set up process and she was just great to get to know. I think it is great when a business can give you that personal experience and it was nice she understands our needs. The customer service is excellent.

Horrible customer service! Switched from Comcast because there was a deal. Tv kept going out and…read morehaving to reset it. Called multiple times and got no where. Went back to Comcast and TDS charged us for a full month and would not pro rate it. Went to pay the final bill online and they had cancelled the account so we had to pay over the phone and they charged an additional $4.99! Will never go back and will never recommend them!

If only I could rate zero or negative, then I might be accurate. Customer over a year, and switched…read moreto a new promotion but staying with TDS. 3rd month in, I get a bill showing about $300 in extra charges. Service reps are pleasant but I'm on my 5th attempt to resolve their screw up as they threaten to disconnect me. Still more work that I'm tasked with and they won't credit me a month of internet for all of tmy time that they have waste. Their customer support IT systems must be awful because the reps can only open cases for the back office in my experience. I would leave them but I'm stuck because I'm a renter. It's hard to make Comcast/Xfinity customer service look desirable but congratulations TDS, you suck so badly that you take the prize!

David was very patient and kind! Very helpful! Will look for him on the future when I'm visit…read moreXfinity in Lebanon! Thanks David!

0 stars. Worst company, of any type, I've ever dealt with. They make it extremely hard to get any…read morehelp, they have a message on the local office saying the phone number has changed, and the number they list is the number of a medical office. Nice touch!!! Buyer beware!

NTI is a client of mine and as clients go, they have been great to work with. No issues, no…read morecomplaints, and great communication

From the owner: Since 1990, we stake our name and reputation on providing all our customers with the right solution…read morefor their communications needs, taking advantage of new technology and providing true value with continued support. No matter what your communications needs may be, the Normandeau Staff will provide you with proven technology and superior customer service. Over the years we have prioritized quality service while maintaining the friendly attitude that make working with Normandeau Technologies a pleasure for our customers. We believe that our business is built on relationships.

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

The people who work here are so incredibly helpful. They are patient, knowledgeable and care about…read moresaving you money. I highly recommend them!