I love the store itself and the employees in general are very helpful. The general manager Peter is…read moreanother story. I've had dealings with him twice and both times he was just a dick.

Masks are not required here. Even some employees flaunt…read moremasks. Although some employees wore masks, others just let them hang below their chin. Special deal at Ace Bibbens: Get a pack of screws and a case of COVID at the same time!

Excellent local hardware store with friendly associates and a very impressive selection of goods…read morefor a local store.

Just arrived in Bellows Falls and needing to put in new kitchen appliances but needed something to…read morecook on for a few days. We went down to J&H hardware and picked out a grill from the front of the store. We were not sure if it would fit in the car but Jessica was so kind and helped us take the wheels off and gave us tie wraps to hold the hood of the grill in the trunk. Everyone is so friendly in the store and helpful.

Was in town for a wedding, and needed a propane refill. Had no clue what I was doing, and the fine…read morepeople of this location helped me out of the goodness of their souls. Wish places like this existed in Philadelphia where I live!! Y'all are lucky

Ordered on line great co been doing business with them for years.But ,I will never shop in Ludlow…read moreVt. again!Curb side service sucks in plain English! Sent pregnant granddaughter and her 3 yr old to pick up some folding doors ,called 3 times nobody comes.So she drives out behind the store asked the women if they were still doing curb side told yes so granddaughter asked for my order women then motions against the wall.Now my granddaughter is clearly pregnant and never asked if she wanted help or anything! But if all they can hire is rude and lazy people no thankyou.

On one hand, the B&R staff is always ready to help and knowledgeable about every-day needs. On the…read moreother, I brought in my 100 year-old floor lamp for rewiring and they "lost it" for about a year. I returned several times, but it remained lost; finally, after carefully describing it to a bright young man, he went up to the attic and FOUND my lamp! They'd put someone else's name on it; had it not been for MY perseverance and HIS listening skills, I still would not now have that beautiful 19th century floor lamp in my living room!

This has been my go-to hardware store for about a quarter of a century. They have a knowledgeable…read morestaff, and they carry every widget known ro man. They have creaky wooden floors and a pressed tin cieling, as a real hardware store should. Prices aren't very much lower or higher than the 'big box' stores but the staff knows what they're doing, so i'm happy to pay a few bucks extra. They have fixed chain saw which i though were beyond repair, and special ordered parts i couldn't even find on the internet. What's not to like?

Never had a problem here. Friendly service. Knowledgeable staff for the most part. For a small…read morestore they have a heck of a useful inventory.

First I have to say that I have had overwhelmingly good experiences at other Aubuchon locations, so…read morewhen I moved to the area recently I was happy to have a good hardware store nearby...or so I thought. I went to this store at the posted time of opening (7:30AM) to pick something up quickly before heading to work. When I got there, not all the lights were even on yet but the door was unlocked so I went in. I found my items that I needed within 30-60 seconds and took them to the register. After waiting there for a few minutes, an employee walked by and gruffly said, "it'll be a few minutes before we can get to you," and disappeared. I continued to wait for about 10 minutes. As the register had not even begun to be opened and I had to be somewhere 10 minutes away by 8 o'clock (and I had experienced just how long it takes for the register to get online at this location before) I walked out and left my merchandise on the counter. If you have a customer waiting, you need to assist them, not treat them like their presence is an inconvenience for you. That is the first rule of customer service. Or, better yet, have your cash register up and running before you open the doors. I felt like I was treated very rudely and as if my time was not valuable, so needless to say I will no longer be doing business at this Aubuchon location.

Wide assortment of everything you need to keep your house in good repair. Staff is knowledgeable…read moreand helpful.

Great staff very helpful This is not a box store it's a…read moregreat local Vermont hardware store that caters to all of us that live here Family owned

A really awesome general store so large it contains just about anything you may need. They have…read moreplenty of clothing, toys, souvenirs and food items for sale. It is a very convenient place to shop at.

Poshest General Store I've been to…read more This GS is quite large and well stocked and beautiful! It is geared towards the city folks and likely out of reach for most of the full-time locals. Think Martha Stewart of general stores...it is very nice but zero authenticity. Given its locale, they provide things for horses, pets, hardware for home, deli, brand gears and everything and more that a typical general store provides towards those who keep 2nd, 3rd or ? homes. It is very well stocked with everything you may or may not need. They also have covered gas pumps and a couple of picnic tables outside. However, everything is over priced. Most items are priced higher than anywhere for convenience? Staff was friendly and helpful. Parking is a private lot and is free.

Great and only hardware store in the area. It does close…read moreearly on Sundays. Worth it just to get to see Wilmington !

Superior customer service. Today I needed some baseboard. While I was looking over their…read moreselection, three different people offered to help me. After I selected the pieces they offered to cut them to my measurements so the 16' pieces would fit better in my van. While doing that they also offered to square up the rough ends with their saw. And they gave me a quantity discount. The employees are wonderfully helpful. A couple of years ago the manager recommended a contractor to me and the recommendation worked out great.

The employee name is Steve with a beard who took care of me in there is just incredible. He exudes…read moreknowledge and warmth and fosters a sense of loyalty that would make me drive out of my way to come back here. The place even smells that wonderful, nostalgic way hardware store shit smell. They had everything I needed, and he was able to point me in the right direction with expertise and patience.

This is a wonderfully handy hardware store with personalized service. Located on Rt 5 South, in the…read morePrice Chopper plaza, this store has everything from soup to nuts, paint to moth balls. The guys that work here are great. Some have worked here since I was in high school. Very friendly and a hometown feel. This place beats the Homo Depot any day. (It also beats driving to Claremont, NH or Lebanon, NH any day for hardware item.)