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    Consolidated Communications

    1.0 (2 reviews)
    Open 8:00 am - 5:00 pm

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    Ask the Community - Consolidated Communications

    Fidium Fiber - Fidium's fiber has been down for a week and counting. Their downed lines are also blocking a street so nobody can drive that way.

    Fidium Fiber

    (3 reviews)

    I've contacted customer service a couple times in the past few weeks. Both times they said a…read moreknowledgeable technician would call me back within forty eight hours. In both instances, that call didn't come within forty eight hours. My most recent call back was six days later and came while I was not sitting in front of my computer where I needed to be to solve the issue. Fidium replaced Consolidated and Consolidated replaced Fairpoint for me. Both previous iterations were more competent.

    I wanted to love it and it has great potential, but the new infrastructure that provides this…read moreinternet is fragile and can be down for days or weeks at a time. We had lines come down in a storm and all Fidium users in the neighborhood have been without internet for a week and counting. The downed lines are also blocking a street so nobody can drive that way. (By contrast, the power company arrived within hours and fixed all their downed lines). You don't suffer spotty service the way you will with regular internet (which is great!), but when your fiber is down, it's DOWN for days or weeks. I've been tethering to my cell phone, another neighbor is going to the library every day for internet. I'd recommend Fidium for anyone who uses internet primarily for entertainment as it's great for streaming, but Fidium is not reliable enough for people who really need the internet every day for work or school and can't afford to be without service for long periods of time.

    Comcast Service Center

    Comcast Service Center

    (14 reviews)

    I've giving Comcast's Technical Services a thumbs up. We lost power in the last big snowstorm and…read moreI used a battery back up unit to power my modem and actually enjoyed the Internet despite having no power for the day. But the next day the Internet speed had started to crawl to less than dial up speeds and keep dropping connections. One minute it would be good, then crawling, then nothing. I called the technical line and they ran me through all of the obvious things like checking the connection and restarting the modem. I thought it has to be the line. So they sent out a guy to the house who checked everything out. He noticed some levels were off so he authorized a line guy to come out (who was there in a few hours), he also went up on a ladder to check out the lines on the pole. The line guy came and noticed a few loose screws and tamped down the levels to where they should be. Meanwhile, the inside guy tried out his modem and laptop on my inside connection and was getting some great speeds. So it probably was a combination of some line issues but mainly the modem was failing. I ordered a new modem and router to replace the single unit gateway that was using and BOOM I started getting all of the speed I was paying for. So much for the $200 gateway (modem and router combined) I purchased thinking I was future proofing my setup. I replaced it with an $89 modem and $100 router. Maybe this way if one goes I can just replace a single, less expensive piece.

    David was very patient and kind! Very helpful! Will look for him on the future when I'm visit…read moreXfinity in Lebanon! Thanks David!

    T-Mobile

    T-Mobile

    (1 review)

    I let Chris Keeman know that his attitude in involving himself in my conversation with Nik was…read moreaggravating and pissing me off, even raising my voice finally to make the point clear. I don't like hearing negative comments, and dislike even more idiots repeating themselves ad infinitum. So after repeating myself twice more, I told him I wanted him to step away. I had to repeat that as well. His response? "It's my store." Yep. Chris doesn't run the store; another guy does. But I was hardly able to express myself by then without risking becoming offensive. THIS IS WHAT T-MOBILE TOLERATES FROM EMPLOYEES. THIS IS HOW THEY TREAT WOMEN. THIS IS HOW THEY TREAT THE PEOPLE WHO REPRESENT THE REVENUE THAT KEEPS THEM PAID. THIS IS WHY T-MOBILE HAS A HORRIBLE REPUTATION, AND WHY EVEN THEIR TECH SUPPORT ACKNOWLEDGES THAT THEIR STORE PERSONNEL SUCK. THEY REALLY DO.

    From the owner: T-Mobile changed wireless for our customers. Un-carrier made us who we are and it has become…read moresynonymous with 100% customer commitment. We set out to change the game, and the results speak for themselves. When VoiceStream Wireless was purchased by Deutsche Telekom and became T-Mobile USA, we were just like the other guys. We knew in order to stand out, we'd have to make a big impact. Enter the Un-carrier and the beginning of the end of the wireless industry as you knew it. We do it for the customer. The Un-carrier's momentum has become a consumer revolution that sets T-Mobile completely apart from the competition--with business results to match. T-Mobile¬†ONE abolished data limits forever. We simplified pricing and introduced a single plan that includes unlimited data, talk, and text. We set out to relieve our customers' pain points and ended up creating a wireless revolution. Join us and be part of the Un-carrier movement.

    Consolidated Communications - televisionserviceproviders - Updated May 2026

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