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Fidelity Print Quick

5.0 (2 reviews)
Closed • Closed

Services - Fidelity Print Quick

Copymaking services

Faxing

Printing

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Poster printing

Scanning

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8 years ago

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The Sign Dude

The Sign Dude

(17 reviews)

Lance at Sign Dude has helped me with all my real estate signage at John L Scott Real Estate and he…read morehas been easy and fun to deal with. Their turn around time has been fast and their prices seem very fair to me. I highly recommend their services. Neal Hribar

I was really disappointed with my experience here. I had an appointment scheduled two weeks in…read moreadvance for 8:30 AM to start designing my business logo. When I arrived, the coordinator had the wrong idea about why I was there. He said, "We talked about this package, right?" I said no, it was a different one. He repeated that he thought I had selected the other package, even after I pulled out my phone and showed him the message confirming what we had actually discussed. Still, no real acknowledgment of the mix-up. Then he told me, "He won't be here until 9," referring to the person I was supposed to meet with. I reminded him we had agreed on 8:30. He asked if I wanted to wait or come back tomorrow. I simply said, "No, I'm going to leave." I had taken time off work for what was supposed to be a quick 20-minute appointment. I don't have the flexibility to just wait around or reschedule on short notice. What frustrated me most was the complete lack of accountability--no sincere apology, no ownership of the mistake, and no effort to make it right. Owning up to an error goes a long way in customer service, and that was completely missing here. I left feeling like my time and business didn't matter to them. Leaving 1 star because the lack of preparation and accountability turned what should've been a simple, exciting meeting into a frustrating waste of time.

Fidelity Print Quick - copyshops - Updated May 2026

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