They were able to print the multiple files from my personal device. They were quick and easy to…read morework with. Looks like they also do personal gifts and memorabilia's for any occasion.

Super professional staff make printing a breeze. I had a last-minute need for high-quality…read moreprinting. The staff was quick to field my request for service via their online upload-file feature. They understood my need for a perfect print job and over and above to help! I highly recommend Pronto Print!

I go to Staples in Medford often. On this day they were short staffed and I could tell the manager…read morewas mad and stressed out. I needed some business cards made and he expressed to me how short staffed they were and he couldn't help me. I'm sorry but you are the manager you need to know how to do these things. They weren't that busy. If he treats his employees the way he treats customers I can see why they don't want to be at work. Very disappointing.

I went in asking for help I've never used the printer before the woman was very unhappy that I…read moreasked for help with the xerox machine I'm in customer service so I get what It feels like to get busy she had helped 4 people before me and yet was only snobby to me and my boyfriend.

I use this FedEx when I'm on business in Medford. Mary and her team have always given me…read moreexceptional service. Since I usually don't have a lot of time, they always rise to the occasion.

I was very pleased with the service and attention I received from Mary at this location. Even while…read moretraining a new employee, she was sure to see to my needs with a smile and had multiple suggestions as to what would work best for my project. FedEx needs to hire more people like her! I wish the staff in my area had people like Mary in charge a lot more would get done.

This place is beautifully staffed with smart, friendly, EFFICIENT people. It is very…read morewell-organized. They help me so fast my head spins -- and I float out with a BIG smile!!!

Package lost and not delivered. Package contained medication for my dog. He is suffering because…read moreUPS screwed up.

I was really disappointed with my experience here. I had an appointment scheduled two weeks in…read moreadvance for 8:30 AM to start designing my business logo. When I arrived, the coordinator had the wrong idea about why I was there. He said, "We talked about this package, right?" I said no, it was a different one. He repeated that he thought I had selected the other package, even after I pulled out my phone and showed him the message confirming what we had actually discussed. Still, no real acknowledgment of the mix-up. Then he told me, "He won't be here until 9," referring to the person I was supposed to meet with. I reminded him we had agreed on 8:30. He asked if I wanted to wait or come back tomorrow. I simply said, "No, I'm going to leave." I had taken time off work for what was supposed to be a quick 20-minute appointment. I don't have the flexibility to just wait around or reschedule on short notice. What frustrated me most was the complete lack of accountability--no sincere apology, no ownership of the mistake, and no effort to make it right. Owning up to an error goes a long way in customer service, and that was completely missing here. I left feeling like my time and business didn't matter to them. Leaving 1 star because the lack of preparation and accountability turned what should've been a simple, exciting meeting into a frustrating waste of time.

Terrible business practices. I provided my own art files, still had to pay an art design fee. After…read morethe additional fee they spelled the name wrong. Then wanted to charge me more than the original price I paid to remake the product that they misspelled. They pass their incompetence on to the customer. I would never try to do business with them ever again.

I love this print shop. Everyone is so nice and helpful…read more Great personal service too.

I was panicking about getting materials printed at the last minute and the ladies working welcomed…read moreme with open arms even though they had just closed a couple minutes before I walked in! That's dedication to your work! They lived up to their name and printed my materials very quickly! Highly recommend them!

Just an all around good spot with friendly, helpful employees…read more I'm kind of a regular there, but needed help today. The app showed they had a product in stock, but I struggled to find it. The manager walked me over, mentioning it's a popular item and that's sometimes online stock isn't accurate. Luckily they were in stock. I mentioned it was cheaper online and he said "No problem, we'll match it at the register." Stoked to find quick help who was quick to offer the better price. It's small things like this that keep me loyal to certain places.

I call to see if they have rental forms & "yes" they do!! Thanks so much & for answering the phone…read morequestion;)

great owner, very friendly service they are also really helpful with making your company logos…read more will always do l business with them

From the owner: Need A Stress-Free Promo Team? We Do BUSINESS Cards in 1-2 Days, yard SIGNS In 1-4 Days, BANNERS…read morein 1-2 Days, DECALS in 2-3 days! T-SHIRTS in a week, and Custom Lighted SIGNS As Well! Local to Southern Oregon we give Free Art proofs via Text or Email, with our creative design team with over 30 years experience in Effective Attractive Designs - Ask about Free Overnight FexEx Delivery Nationwide! Turning Customers Into Friends since 1996!

This is the best local print shop around no one does it like Rogue Come down for all of your…read moreprinting needs :) I stand behind local business we have the best in the world in the rogue valley no one cares about customers as much at this place does

I GET IT! This IS why you BUY LOCAL! I haven't felt a need to contribute my measly opinion In quite…read moreawhile however now, I HAVE TO! Having the absolute pleasure of contributing my hard earned money with this HARD WORKING LOCAL BUSINESS has been my greatest investment this year. The effort that was put in for my order, that was on a moments notice, was extraordinary! I am literally in tears and awestruck by what this business did for me. I will never be able to show enough gratitude to Chris and everyone else at Rogue Print Shop. You made one Elbow's holiday season PERFECT!