We had an excellent experience with Fidelity General Contractors. Their team was professional, punctual, and delivered high-quality work from start to finish. Communication was clear throughout the project, and the final result exceeded our expectations. Highly recommended! read more

My husband and I are very happy with Fidelity General Contractors. We would certainly call them again to do other tentative renovations of our two bathrooms in the future. Jonathan was our project manager, and he was punctual, courteous, and relaxed. Ferdy, the on-site construction manager, and his whole crew were reliable, knowledgeable, and expeditious. What was quoted for our kitchen renovation to be done in 6-8 weeks, FGC did it in 4-1/2. Awesome Since we were very particular with how our kitchen was going to look -- the end product, so to speak -- we had neutral colors, and semi-modern texture and design in mind. Jonathan was quite helpful to both my husband and myself, having an array of options to choose from. Even though he wasn't an interior designer, he definitely knew what worked for our townhouse's space. Jonathan has innate style and had a good idea of the frequency of cooking we'd be doing in our space. . . we deifinitely needed it to be FUNCTIONAL. Ferdy and the FGC construction workers, on the other hand, were exceptional. They cleaned up after themselves, and they cleaned up the space. They always left the kitchen (and half bathroom, by the way) in good order. We did great business with Fidelity General Contractors. . . no doubt, we recommend them. read more

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Since my husband and I moved into our house few years back we knew that the kitchen and bathroom must be renovated, but we had to wait. As time moved on, many of the cabinets got warped, and basicaly the kitchen just stoped function. We knew that we can't wait any longer and started searching for the right contractor, this is when we came a cross Fidelity. From the first contact on the phone for setting up a time for consultation to the point of completing the project, both my husband and I were truly happy, and actually we feel pretty blessed to have worked with this company. We feel that we got good value, great service, helpful guidance, plus they finished it before the delivery of my second child, so We had time to prepare for it. We will recommend fidelity to our friends and family for sure. read more

Fidelity General Contractors - General Contractors Near Me

Fidelity General contractors are very professional, I made my appointment they were on time introduced them selfs of course wore are masks talked about what needed to be done, shared ideals also worked with me cause I had to leave town to take care of my dad, they came and checked on the work being done the construction crew are great they are true to their word they treaded us like family, I highly recommend this company, I'm one satisfied costumer. Thanks. Lisa Schram. read more

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My husband and I were expecting our second child, and were in need for more room, so we made a decision to build out. I was looking for a company that I can trust for this renovation, and to be finishing the work in time before my due date. My neighbor was redoing his kitchen and roof at that time, and when I asked him about his experience with FidelityGC , he said that he and his wife were very pleased. Now that we have our house all done, I'm happy to share my experience with others. We are very happy and appreciative of this all process, and we will be back working with this company when it's time to redo our master bathroom. Looking forward. Thanks read more

I have hired Fidelity General Contractors twice for a 2018 bathroom remodel and stairs remodel with flooring. All I can say is, "Wow". My contractor was a "go to", person and assured me at every step of the way that if there was any issues or problems I could contact her immediately. Both remodels went fairly well with outstanding results and the price was right. The insight from Fidelity General Contractors provided exceptional interior decorating advice. All contacts were easy and gave me an abundance of vendors and decor ideas to look at for my house. This business is a "hands-on" contractor that was there every step of the way. I will definitely be using the Fidelity General Contractors again. read more

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Wow, our experience with the project manager from Fidelity was absolutely ideal. She was SUCH a great communicator and she consistently kept us in the loop! She also kept our price range in mind when making educated recommendations. My mom and I both had great experiences working with this company and would strongly recommend them. read more

Fidelity started our small bathroom remodel right as the Covid-19 virus was starting to impact things. They managed to get it done quickly, on budget and we couldn't be happier! Sam Refael was our project coordinator and he did a great job. He covered all the bases, insurance, planning, picking out tile ect. When we're ready for the next bathroom we'll call Sam! read more

I don't usually right too many reviews but this time I had to. I've been thinking about remodeling my kitchen for the past few years, and never got around to it. but when my neighbor had her bathroom and kitchen renovated, I got to meet Ben and part of fidelity team, and was able to observe their work, the process and to get a feedback from my neighbor. All these made me feel comfortable choosing fidelity GC for this renovation, and I am so happy I did. The work was completed in timely manner in which was very important to me as I had guest coming from out of state, they kept the area clean and liveable, and help me make the right material selection for myself. Now my kitchen is beautiful, next is the bathroom. Looking forward. Thank you for excellent work read more

I would work with Fidelity again without reservation. As we already had a contractor in place, we were looking for someone to help design and get plans drawn for our major kitchen remodel. They were prompt, helpful and efficient, as well as having great ideas for our space. The person we worked with was not only a designer, but a contractor as well and brought a lot of knowledge to the table. Over all, just a pleasure to work with! read more

I am so pleased with the job fidelity general contractors did on my home. They remodeled my kitchen and bathroom. They remodeled both rooms exactly the way I wanted them. I will definitely be using them in the future! read more

I had a great experience with fidelity general contractors. They remodeled my kitchen and I am so impressed with how it turned out and how fast they were able to get the job done. Sam was great to work with. I almost feel like I moved into a new house when I walk into my kitchen. read more

****When a general contractor says this (and I quote this literally from his mouth) "YOU HAVE TO SPECIFY IN THE SCOPE OF WORK THAT YOU WANTED STRAIGHT WALLS", you should either run away, fire him, smack in the brains for being an freaking smarta$$ idiot, or just take away his contractor's license all together and tell him to go back to his clown school! What kind of dumb idiot would say such a thing. Oh that's right, our contractor, Ben Rafael. I asked my fellow colleagues who are architects and interior designers, and they said that is the most ridiculous thing they have ever heard. Okay good, I'm not the crazy one. Do I really have to specify I wanted straight walls? http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=cWZcV--hQmy20xwqUAUa8g It goes WITHOUT SAY that every built or renovated wall should be straight! COMMON SENSE BEN!! http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=5WI-eS-Oeb7dmRdHgCEBXA What's even worse is he proceed to argue with us about it. As if we were crazy for wanting all our walls straight. Are we in the twilight zone or what?! Are these the words of a licensed contractor? Scary, very scary. He should get his licensed revoked. His subcontractor, Jaime Rosales doesn't even have a license!! Ben claimed Jaime is an employee of Fidelity, but turns out, he's just an unlicensed sub (did a background check). So this whole time, this unlicensed sloppy contractor has been working on our house. If I had know that, I would've hired some idiot off the parking lot of Home Depot!! FAIL!!! At this point, we are obviously appalled and just dumbfounded. Ben is the president and owns this company!! Frightening!! Not to mention, a procrastinating, lazy liar as well. Not only did the project run about 4 weeks over completion date, he never disclosed that there would be significant height/level difference in our bathroom and kitchen transition points. Really? He just responded to us as if there was nothing he could do and basically proceeded without any other alternative. And now, we have ugly level changes in our kitchen and bathroom. http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=gNWF0SlU4jPP0j0dR-wm1g Thanks for the heads up a$$hole!! http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=hwIjclCLPgmUjrJ09qlhbQ The contract was signed on August 21st, 2014. The crew didn't start working at the house until August 29th, and I know because I was at the job site every other day, sometimes even every day. That's 8 days after we signed the contract! Ben also said, from the beginning, that because we were not living in the house at the time of renovation, his crew would be able to freely work on both areas at the same time, thus getting work done quicker. He said 6 weeks or mid-October they should be done. There were number of days when I went to the house and nothing was done. They didn't even show up! Infuriating! Wasting my damn time! Mid-October rolls around. Not even close to done. Not only were delayed, they didn't even apologize for delaying our move. We were supposed to move in November 1st......so when did they actually complete the project (the word "complete" is questionable). NOVEMBER 11th!!! WTF?! A mere 3-4 weeks more than what was scheduled. Not a couple days, not a week, 3 weeks delayed!! We paid close to $50,000 to get the quality and craftsmanship of a group of guys from Home Depot! - Nickel and dimed us for the stupidest little change orders - THREE weeks late finishing - Basically had to hold the foreman's hand as he always did things without asking us - Ben NEVER came to job site except to collect money - Ben NEVER once came to check on job unless there was problem - We had to ask several times to remove trash from our yard - Never sent us a schedule or gave us a timeline when we needed things, everything was always, I need this tomorrow! - Has absolutely NO clue how to restore old Craftsman homes - Has absolutely NO sense of what "craft" is, shoddy workmanship all together http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=fd87lRoLI86EAYLQGG9Yuw - Subs ALL his contractors - Didn't finish a lot of things in the house or left them broken/unfixed, lots of loose ends (and now we're stuck with it!!!) http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=oNh-6tDVcvgW9xFTF92NAg, http://www.yelp.com/biz_photos/fidelity-general-contractors-encino?select=Vpjc3gVL47boks5Q9VzVpQ ABOVE ALL, VERY UNHAPPY WITH HIRING FIDELITY GENERAL CONTRACTOR (ironic because the name of the company means loyalty/faithfulness), BEN RAFAEL WAS VERY UNPROFESSIONAL, AWFUL AND RUDE, ABSOLUTELY A NIGHTMARE FROM BEGINNING TO END TO WORK WITH, NO REGARDS FOR CUSTOMER SERVICE OR QUALITY OF WORK FOR THAT MATTER. DEFINITELY AVOID, WILL NOT RECOMMEND TO ANYONE. read more

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I hired Fidelity General Contractors to remodel my bathroom and repair the driveway. Sam managed the project really well, he informed me each evening of the schedule for the following day. My bathroom looks great now and I love it. The work was finished in a timely manner, the workers were courteous and did their best to keep the area clean at the end of each workday. Next on my list is the kitchen. See you soon. Thank you. read more

What a headache and misery it was working with Ben Rafael.We were never on the same page, he was always condescending us yet his quality of work and craftsmanship were lack thereof. He made it seemed like he had been in the business for so long and that he has so much experience but you can tell that was a lie from the quality of work and the sloppiness of the whole project. We are finding things still to this day (3 month later) cracking, coming loose, and things that were never finished or completed to our satisfaction. We could of easily hired people from Home Depot or Lowes to do the same work, that's how awful the quality was. I probably can do a better job than this company. Lacked in quality, professionalism, customer service and overall outcome.Highly disappointed and never would work with them again. Will not recommend to others. read more

I'm so happy with my contractor selection. It's the second time I'm using them for my home renovation, this time it was for my guest bathroom renovation. I was receiving daily updates throughout the process, and was notified of next day schedule. Just like before the job was done on time and on budget. Highly recommended. read more

Five stars all the way. Sam at Fidelity GC did a fantastic job. The work is all top notch and his tile guy is a real craftsman. We are very happy with final product, a beautifully renovated bathroom. Thank you. Sarah S. read more

I just used them again on another project last minute for my cousin who needed a new roof before it starts raining and again they were great. They worked fast and the workers cleaned up after the job. One even brought an ashtray for his cigarette butts which was nice since none of us smoke and we don't like butts on the ground around the house. Super cool people and quality work. The roof looks good and we recommend these guys especially if you're in a pinch. A+ all the way. read more

Fidelity General Contractors did a total remodel of my kitchen. I have worked with several contractors in the past but this experience was the most positive and professional. I truly appreciated the guidance in selection of quality materials within my budget range. I was referred to and guided through a variety of websites to view materials and see examples of how those materials were used in the kitchen. I was also able to visit home improvement stores and take pictures of materials and appliances that I was considering using. Valuable feedback was provided when I shared the pictures with my contractor. I was guided through every step of the project. The quality of the work was excellent. I love my new kitchen! read more

Fidelity General Contractors did an excellent job renovating my older home. The General contractor worked with me and gave excellent suggestions. The outcome was fabulous! Thanks Fidelity read more

I recently had both my kitchen and bathroom remodeled by Fidelity General Contractors. From the first time I contacted them (via Angie's List) for a quote, they responded quickly, and were very friendly. The project manager was great. The minute she walked into my kitchen she could envision just what I wanted. (I have a small 1949 kitchen, but couldn't afford to enlarge the house to enlarge the kitchen. I had to work with the space I had.) I needed the project finished by a certain date (since we were going on a vacation for Spring Break) and despite the original project being just the kitchen, they were able to add the bathroom remodel, flooring, earthquake retrofitting, rain gutters, AND painting (the last few jobs were their outside contractors - all prompt and wonderful) and finished them all by my deadline! They were always immediately responsive to my requests to make sure it was just as we wanted. I would definitely recommend them, and I plan on using them again when I decide to do my outdoor patio area! read more

My husband and I contracted with Sam at Fidelity General to remodel one of our bathrooms. We chose them because their quote was very reasonable and Sam was very professional and knowledgeable when he provided the estimate. When the job was done, we couldn't be happier. We had a tile floor and a beautiful vanity installed. Our new bathroom looks great! All of the workers from Fidelity were courteous, punctual and professional. Without exception, each one completed their portion of the remodel perfectly. Sam was always in touch with us, keeping us advised of each day's scheduling. We were so pleased we used Sam and Fidelity. read more

I highly recommend working with Fidelity General Contractors. Our project involved a complete kitchen remodel, the removal of a load-bearing wall, the installation of new floors throughout our house, complete electrical rewiring, and numerous other upgrades to our 1950s era house. They transformed our home into a gorgeous modern space. My dingy and ancient kitchen is now absolutely beautiful, and I love cooking in it! I was continually impressed by the efficiency and high quality of their work. The project was completed on schedule in spite of a number of unforeseen difficulties along the way. Workers came on time and were also very polite and courteous. Whenever I requested any changes, touch-ups, or adjustments they returned almost immediately to make sure I was satisfied with the work. I also really appreciated all the guidance they offered in making design choices through the course of the project. Overall, I had a fantastic experience working with them, and would definitely hire Fidelity GC again for future projects! read more

Karen is wonderful. She has ideas that no other companies did. She went to the tile store with us and found vanities and bathroom accessories for us online to help us with time management. She is so positive and always available to talk. The bathrooms are are great. I highly recommend you work with Karen. read more

We called a number of different contractors and flooring companies to get quotes for floor tiling and Fidelity had the best quote, we ended up working with Sam Rafael to not only do the floor but additional kitchen remodelling. We were so pleased with how the kitchen turned out that we also had sam remodel our bathrooms. Sam worked to make sure that the work was done by the deadlines we had, and he followed up and fixed all the minor issues and notes we had during the project. Sam is really friendly and great to work with, and I absolutely recommend getting a quote from these guys for any work that needs to be done. read more

So guy came out on saturday, did a meaure & provided NO quote. He stated it would be available monday. Called today & now they let me know the quote would be ready middle of the week. This is for 2 vinyl gate doors, not a huge project. If this is the follow up on getting a quote, I would hate to think what the install process is like. read more

I am very happy I went with fidelity general contractors to remodel my bathroom. My bathroom was extremely outdated and I put off remodeling it longer than I should have. Sam was extremely courteous and professional. I was very impressed with how modern everything looks and how fast it was all done. I am already talking to them about remodeling my kitchen! read more

I purchased a hot tub from Costco for my backyard, expecting that it would be a simple thing to just plug in and fill up. When the hot tub was dropped off at my curb, I quickly realized I was mistaken. This thing needed a level, concrete slab base and a 240 volt electrical outlet with its own breaker. That meant I needed a concrete paver and electrician. Rather than try to find the specialists, I decided to interview general contractors who could get the job done for a flat fee. I found this company on Yelp. Project manager Sam Rafael came to my home and took measurements. We discussed the job and he seemed earnest and confident that he could get the job done quickly. The price was competitive. Not the cheapest bid I got, but fair. I felt comfortable with Sam so I went ahead with him. Sure enough, the job was completed on schedule and with the proper permits from the city. I couldn't be happier with the work they did. Their sub contractors were hardworking and respectful of my property. The city inspector signed off on it. And now that the weather is getting colder, I have a nice (and safe) hot tub in my yard. Thanks, Sam! read more

Utilizing Fidelity General Contractors was one of the best decisions of my life. Before I found them, my home was disgusting and dilapidated. I was getting ready to tear it down, and then I decided to reach out to Fidelity just to see if anything was possible. I was in contact with Sam, and he said they would be able to fix it up. Oh boy, he sure lived up to his word. My house looks better than when it was first built, and it's all due to Fidelity General. Thanks you so much! read more

I cannot speak more highly of Fidelity. After going through countless contractors to get a decent quote for new countertops in our office we were lucky enough to come upon Fidelity. From the moment they walked in the door I felt a sigh of relief! They were not only confident in making sure that we had a quality product but that they could deliver above and beyond what we had initially imagined for our space. It wasn't about just what we wanted but what would work. From design to installation working with them was a breeze. We will definitely be using them again for remodeling projects in the future! read more

I can only echo what most everyone has said about working with Karen and the crew at Fidelity General Contractors. Remodels can be quite a challenge, especially on a tight budget, but this was a pleasure. Karen responded immediately to my request for information as she did throughout the entire project. I had two mid-century bathrooms desperately needing facelifts. Karen listened to my ideas and came up with reasonable alternatives. The crews that did the demolition, tiling, countertops and painting were efficient and pleasant and always left things clean and in order when they left at the end of the day. I highly recommend Karen and the contractors that she works with and will certainly call them for my next project. read more

We are thrilled about the outcome of updating our mid century modern one of a kind home in Eagle Rock. Karen & the crew from Fidelity were amazing. I had planed this update for many years and I knew what I wanted. Karen was professional in every sense of the word. She made certain the job came in on budget and on time. She was available whenever I needed her. Our home was transformed from tired to awesome with the mid century vibe we were aiming for. Her crew was respectful, professional and cleaned up daily to assure we were as comfortable as possible. I have already recommended her to my friends and wouldn't hesitate to use her again. Thank you so much Fidelity and especially Karen for making our dreams come true! Sincerely, S. Wylie read more

They didn't even bother coming to our home and cancelled hours before our appointment. I am just the wife of course. They feel it would be a waste of time just speaking with me as my husband might have something else to say and I might not understand. My wifely little bird brain can't handle such things that pertain to construction and plumbing and other MAN stuff. Other contractors had no problem with it just being me. I also asked that they make an exception as we are only getting bids and I don't want my husband taking time off or both of us wasting our time for something that is a one person job. They still felt that my husband needed to be there. I have now seen 5 contractors and still more to come. They also said that I needed to give them a 2 hour block of time. I've only needed 30 mins max with chitchat with all the other contractors. Just because I work from home doesn't mean I'm not really working. These contractors think that their time is more valuable than potential customers. FYI, we are getting an estimate for doing a whole house remodel. If just coming out to our home for an estimate was this hard, I would assume actually getting really work done would be a major joy and seems others agree. read more

I can't say enough about Fidelity GC, I was just really lucky to find them over four years ago. They have since remodeled my bathroom, kitchen and completed multiple other big projects in my home. Their work is top quality, their communication is excellent and all if the projects they've done in my home have been completed within a week the estimated completion date. Highly reccommended. I won't go anywhere else when I need a solid contractor for my home projects. read more

This is now our third time working with Karen and her wonderful group of project foreman's and subs. This time was a complete demolition and remodel of a fairly large Master Bathroom. The previous bathroom was a design disaster - pink tiles, mirrors on all walls, gold trim etc. Karen and her team designed, with our input, and built a modern, beautiful yet not too stiff bathroom. They removed walls, relocated plumbing, sealed up old can lights, installed new can lights, a fan, created an open environment shower and installed a tub with a beautiful tile deck. All of this done with a no problem attitude and a smile on their face! Aside from the quality construction and good attitude, we trust them. We have 3 kids and they were always respectful of them and aware when they were around. They covered the floors and cleaned the area daily. They kept the door closed when they came in and out. It may seem trivial, but all of these small things make a difference when you are going through the process of a remodel. They will always be our first call when we are ready for the next project! read more

Fidelity Contractors did a complete redesign/renovation of our master bathroom, wet bar, a media and linen cabinet. Karen was super friendly and professional. She provided us with all the information we asked for and more. She helped us to pick out the most beautiful tiles, faucets, AMAZING marble top for our wet bar, etc. She also spent the time with us starring at the different color paints on the wall to decide on the best color for that specific wall! The best way to describe Karen is that she wanted to make sure everything was right and she didn't stop until it was perfect. If you called her and said you weren't sure about something, she would be on it right then and there. If anything wasn't the way the customer wanted then it wasn't good enough for Karen to leave unfinished. Karen was respectful of our budgetary requirements and worked diligently to obtain a fine balance of budget with our desires and dreams. We had an excellent experience working with Fidelity Contractors, really enjoyed it. Everyone on their staff are professional and courteous, a joy to work with! read more