I'm not quite sure what to even say. The waitress was rude. The manager was not even caring about our concerns. We won't be back and don't think they care. I'm still in shock at how bad it was. read more

I liked the decor and atmosphere here.. very comfortable setting. The food was just OK, nothing special or exciting. Meatballs were soft but not that tasty.. my husband had a chicken special, also just OK - read more

We were visiting Rochester two weeks ago and had one of the best meals and experiences at an Italian restaurant at this place. We will be back on another visit, and continue to recommend this restaurant as one of the best in the area. read more

Let me start off by saying I love the vibe and atmosphere of this restaurant. It's a cool space with great decor. I can't get over how big it actually was! Nothing was particularly bad about our service but nothing was spectacular either. We arrived with a party of 9 and they couldn't find our reservation which was made a week in advance. They were quick to accommodate us; though we did have to squish together a bit. Our server was friendly and prompt. The food was decent and looked amazing when it arrived. Again, it wasn't bad by any means but for the price point, I would have expected a bit better. I ordered a steak medium and it came out well done. The pizzas seemed to be the better dishes at the table. We finished dinner with the dessert pizza which was the most memorable part. The idea for a Nutella pizza is pretty genius. I have been to the other Fiammas in Gates plenty of times and enjoyed their menu options and food quality better. The other location would be my first choice but I'd try the one out again. read more

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The food was amazing and the service at the bar was great too. Can't wait to go back again

Food was okay, portions were large. We went on a Tuesday, hardly anyone there. They have wines costing in the upwards of 800 dollars. I'm wondering how many they sell a week? Would be nice to see an affordable wine on the list. We ordered a bottle of Sangiovese, the server came back and tried to sell us a bottle of Rosé... I opted for a martini which ended up being $14? I wish you could enjoy the food with a alcoholic beverage and not have to break the bank! And no butter? I don't care how Italian you are we all like butter on bread, options it's all about options. read more

We decided to check out Fiamma Centro for a late Valentine's date. I had been to Buffalo Road before but had yet to check out the new space on Elton Street. This is definitely a romantic spot. The interior design and concept are on point with an open kitchen and a stunning copper front pizza oven on the first floor. We sat in the upstairs dining room which is an intimate, dimly lit space with a view of the first floor. We started our dinner with Bullit Rye Old Fashioneds (what is the plural of that?) and the burrata alla barese . I'll say that this was a rough start for me, two beautiful burrata balls with balsamic glaze rested on arugula but then the salad was drowned with olives and pickled caper berries. As a dish it was fairly unbalanced, but I enjoyed the burrata with the thick cut Italian bread that was served with garlic, oil, and grated parm. The meal went uphill from there, we had the Regina Margarita Pizza and the parmigiana appetizer. The pizza had a great balance of tomatoes and fresh mozzarella with a thick and crispy crust. We are not meat eaters and the choices beyond pizza are limited. The parmigiana was a great choice to eat as an entree because it was huge. We added a side of sauteed broccoli rabe which was outstanding and super garlicky. The service was great, but a bit intense, with our server giving us a super detailed description of each special and menu item we asked about. The food came quickly and the experience was great. We will definitely be back! read more

Food is great. I would highly recommend the seafood here. Service is okay. The parking lot is small and hard to find a spot. read more

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Very delicious ordered the black squid ink risotto can get pretty crowded so come early. read more

Fiamma Centro - Black squid ink risotto with seafood - Pizza Near Me - Rochester, New York

My good friends took me here claiming it was some of the best Italian food in town. Wow were we disappointed. The service was poor, slow and unpolished. The poor new server was kind but he was not setup for success. He read the specials almost verbatim from his notes. Then when we asked for suggestions on wine, he went to a more senior server who pointed us to some of the cheapest red wine options. (We would have paid for the reserve selection if they highlighted it.) Then we ordered the meatballs, 2 pizzas and prawn/scallops to share at our table. The appetizers took over 25 min to arrive. The meatballs were dried out with little flavor. The pizza sauce was swimming over the top of the meat as if it wasn't cooked right. Then ...we finally ordered our entrees. The tomahawk. The sausage special. We were really looking forward to them. It took nearly an HOUR for them to arrive! Our server said they were waiting on the steak. Meanwhile our busser took some of the dirty plates off our table but left half of them. And then he didn't bring us fresh plates for our entrees. Then the food arrived and the tomahawk looked like it was cooked right since it was sliced, but when we bit into it, it WAS COLD! we were starving We ate it anyway. And then told the server since he didn't ask until we were nearly done. And I went to tell the manager who was defensive The chef even got defensive! We couldn't believe it. My host asked to get the owner on the phone and HE GOT DEFENSIVE as if we were the cause of the poor service and food. Sadly my friends who took me there will never go back and suggest you not give it a try as well. read more

Authentic true European style dishes. Delicious and fresh. Unsurpassed service and attention to detail. As in most American restaurants, the only downfall is the noise level. Fully recommend this establishment for small or larger parties. read more

I finally went to Fiamma! Cute and cozy atmosphere. I had the Pear-Tini and it was amazing & I highly recommend. The food was really good. Our group shared a salad, the Rochester, Margherita and Quattro Formaggi pizzas and a home made pasta and I don't have one complaint. It was hot, really flavorful and everyone left full and satiated. I took away a couple stars because we tried to put in an early appetizer order while we waited for another one of our guests who was running late and were told we couldn't. Our server said they can only enter one order for a table which didn't make any sense to us and the restaurant lost out on extra money from food we wanted. There was also a lightbulb above our table that was severely flickering and needed to be changed. Not usually a big deal, but in a more dimly lit room, it was giving us all a headache because it was as noticeable as a strobe light. I'll still come back because we did genuinely enjoy our meals. read more

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Very cool atmosphere, great food and wine selection. We sat upstairs and loved the vibe.

Wow! This place is so cute a must go for a date night. Everything from the chicken and pizza to dessert was delicious! Coming on a Friday with out reservations our wait was only 5 minutes but I can imagine some difficulties for larger groups. Staff is friendly and fast. read more

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This place is not child friendly so STAY clear if you have a baby that needs a high chair because they don't have one, EVEN worse they don't feel bad about it. You can definitely skip the dessert read more

Gosh I wanted to love this little place. I go to the salon next door so have been itching to try it for months, and their Mother's Day brunch was a prime opportunity (turned failure). To be fair, this was not our first pick for brunch for Mother's Day, but as a late planner, this was literally the only place that had an open reservation at a reasonable time without a waitlist-- 12:30. Their designer certainly has a keen eye-- the decor and ambiance are on point. So, 2 stars for the flow and the pizzetta (keep reading). Our visit soured early when we ordered drinks at the bar whilst waiting for our not so punctual mother. Prosecco was easy: cold and bubbly. Apparently Tito's with tonic is hard as they keep an empty bottle at the bar, so while it was on display, there was none to be had. Absolut as a substitute, but at the Tito's price. (?) Brought upstairs 7 minutes after our reservation--thanks, Mom-- to a fairly empty dining area. When I called to make a reservation, I was reaffirmed that there would be a 'special' brunch menu, separate from the usual. Not at all the case. We were handed the regular menu and directed to 3 'specials' listed on a chalkboard. Ok, we'll try those? But, after the Cuoppo fritto app. It was lackluster and extremely deep fried. The 'arincino' was very dense and had no flavor. The pasta ball was essentially fried mac and cheese. The croquette was meal-y and very bland. Even with the plastic shot glass of sauce. But the pizzetta: they should make this a dish on its own. We would have eaten a plate of it. The only highlight of our entire meal. We all ordered the specials: the burger and the breakfast-ish pizza. The server came back a few minutes later after ordering-- they were sold out of the burger almost 1 hour after opening. Our family has been in the food business for over 40 years...the place wasn't busy. Poor planning on their part. Instead ordered the fettuccini and clam sauce. Noodles were definitely house made, but coming from an I-tai background, these would've been better served in a chicken noodle soup. Not thoroughly cooked and a difficult texture and thickness for this dish. The pizza special was nothing special. Thin crust covered with unseasoned potatoes, one hard hard fried egg, and what was advertised as sausage, but tasted like beef jerky. The service: not ideal. Shark-like behavior to start when it came to choosing our app and meals, but once delivered, almost nothing. Water had to continuously be requested by staff passing by. I ordered a second glass of prosecco before our app that was then delivered at the end of our meal. Icing on the cake... we asked for boxes for both the clam and fettuccini and pizza leftovers. The fettuccini came back, but the 3/4 of the $18 pizza was thrown out instead of boxed. No compensation or reconciliation at this error. We were offered nothing but apologies for the burger shortage, for tossing the pizza that we ended up paying full price for with nothing left to show, and the slow service. However, the server did promise to "yell at" the busboy for us for tossing our pizza. Thanks? We ended up apologizing to my mom for a less than spectacular Mother's Day meal. With Nosh directly behind this place, and an overpriced, tasteless menu with poor service, I'll be surprised (but hopeful for the owner) if this place survives. For the price, we should've taken the last-minute 2pm waitlist slot at Tournedos. read more

Fiamma Centro - Very thick and overly al dente fettuccini and white clam sauce - Pizza Near Me - Rochester, New York

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Great atmosphere and love that you can make reservations online. The table wasn't ready went we arrived but had drinks at the bar while we waited. The pear cocktail was delicious ! Not too sweet. For an appetizer we go the mussels which were unbearably spicy. I love spice but this was too much. Definitely avoid if you have heart burn! For my entree I got a calzone which was delicious and HUGE. My boyfriend got the pork chop dish which was also very spicy, but he enjoyed it. I took the rest of my calzone to go and the waiter said he would box up the sauce. It was just put into the styrofoam container with no lid and leaked all over my car - so be careful with that! Overall I would come back and would love to try some other things on the menu. read more

Fiamma Centro - Calzone - Pizza Near Me - Rochester, New York

This place was recommended for a celebration. Where do I start? Our server was pleasant enough or no stars would be given! Automatic 20% was tacked onto a large bill! No alcohol was consumed; just water and soft drinks. Place was entirely empty when we arrived! Almost entirely empty when we left 2 hours later. Wood fired ovens are always enticing and usually the product is excellent! We ordered a pizza (no substitutions) for an appetizer. We didn't even finish it with 7 people. To me it was just ok. The real problems began with the meal! If there is an unusual dish that would perhaps offend or taste unusual it is incumbent upon the server to inform said person of such! Usually we like to try different things not just same old same old! I might mention the don't serve butter at all and refuse or not at least to us. NO SUBSTITUTIONS! Really? Usually places like this go caput! Catch my drift? Sooo someone ordered what she thought was a seafood melody (sort of a take on a cioppino) it did say black squid ink in all fairness! Who knew? The seafood was smothered in this black squid ink! First it looked disgusting and tasted the same! Left most. Another had linguine (pitched as homemade) with clam sauce. It was starchy as was all the rest of the pasta. Tooo thick for a linguini noodle and was overly tough and not cooked thru and we like al denote being Italian! I read the Yelp reviews after we ate!!! My bad. No one enjoyed their food including myself. I would never return here under any circumstances. There are excellent Italian restaurants in Rochester area at far lesser prices with great food! This isn't one of them! read more

Nice atmosphere, but you cannot hear yourself think. People think they need to yell across the table to be heard. Unpleasant eating atmosphere. Not handicap accessible most of the tables are up a flight of stairs. Could use sound damping on Ceiling read more

This was the best meal I had on my birthday that I did not have to make and talk about the service it was outstanding just like being back in Italy. read more

Good service, nice environment, subpar food. Not pictured- pizza- also subpar. Was hoping for better flavors. Pasta was a little gummy. Pizza flavors not great. read more

Fiamma Centro - Environment was nice. Service was good. Food was subpar. Also not pictured was a pizza...that was okay. Not super flavorful. - Pizza Near Me - Rochester, New York

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Authentically amazing! So fresh! Neapolitan style pizza made in a 1,000 degree oven, homemade Buffalo mozzarella and- wait for it -Chantilly cream horns, made by a pastry chef from Sicily. If you're lucky you'll hear Giuseppe yelling at someone in Italian. #HappyPlace #DontMissOut read more

Fiamma Centro - Pizza Near Me - Rochester, New York

Terrible atmosphere. Weird music that isn't even loud enough. Too bright. No action. Food seems stale. We came for a date nite and left massively disappointed. Stopped by Tahoe's on way home to end the nite on a better note. I can't recommend anything. Don't waste your time. You would expect a lot more from a chef who hails from Italy. Pizza was mediocre. Tuna special was over seasoned. read more

Food was amazing. Service was beyond horrific. Our to go box was thrown on the table as was the check. My wine glass was refilled once and my husband's not at all. Not sure I will come back. read more

This is a review that has been a long time coming. I went to this place several months ago and just never got around to writing a review. I went here on a date and we had an excellent time. The staff was very accommodating and the food was great, too. In fact, I probably owe the waitstaff an apology. We were having such a good time, our table was tucked away in a corner, and the lighting was just so that we had a difficult time seeing the rest of the restaurant. We didn't notice that we were the last ones there and I have to imagine the wait staff was getting frustrated with us. However, they never made it known and we're gracious the whole time. If you're craving some take out pizza here, they don't officially do that. However, if you order a drink and pizza at the bar, they have to-go boxes for your 'leftovers.' You should order a drink while you're waiting, I think. I try to practice that when you're at the bar, you're renting space and their is this agreement that you should buy a drink. And, they make a nice cocktail here. read more

Second visit, pretty much the same, good food, terrible service. Host seemed put out by a request that we sit upstairs, said he would have to see if there was availability. Got upstairs mostly empty room. We were seated at a tiny table next to a service entrance. Asked the Busser if we could move to the table next to us which was larger, he said yes. Waiter seemed annoyed that we had changed tables even though it was still one of his. Waiter was mostly absent, good luck getting any water or refills. I asked to have half a salad instead of the large size that is only offered. Got a stern, "No"! Never checked with us to see if our food was good. Last visit here was a year ago, nothing has changed except maybe the service is even worse. I do like the food here, maybe next time I will have as much attitude with the staff as they seem to have with customers! read more

Fiamma Centro you suck. Here is why: 1. You gave my friend wine in a dirty glass with lipstick on the rim and sauce on the bottom. 2. The servers were rude and seemed put off by literally doing their job. 3. The octopus appetizer was vial - it was over cooked and way too thick, 4. The "fresh mozzarella" for the caprese salad was clearly frozen, 5. The polo siciliano came out cold, 6. Da Bronx sandwich didn't have any eggplant in it as described, 7. The server was supposed to split our check in two - it was originally $168.00 he presented two 100 dollar checks, so before tip he is up $32 which he would have gotten away with had we not noticed. It's a good thing the company was good. I wish I had flipped a table over. Fiamma Centro do better. No wonder your other location went out of business. read more

My husband and I went here for a date night based on recommendations from a couple people. The atmosphere is nice - it's larger than it looks from the outside but still cozy. The food was good - not great. We shared Mussels to start and had to order more bread as soon as we saw the plate because the bruschetta was so minimal. For entrees, I had the Paccheri allo Scoglio and my husband had a veal dish. Everything was fine, but I would have expected to be more "wowed" if I'm spending that much for dinner. Service was good, though the server (who I think was also tending bar?) was very familiar with us. I guess some people like that but we thought it was a little weird. Not sure if we'd give it another try. read more

Really enjoyed our first visit to this second hipper, more spacious iteration of Fiamma. Located in the now-coveted NOTA neighborhood right by the Makers Art Gallery, the building is all brick and looks startlingly picturesque. The negative? Parking. There is, however, more parking around the back closer to Glen Edith. As for the decor and ambiance, it's an arresting mix of restored industrial and rustic farm - there's a variety of smoked and cured meats presented in cases in the back (a bunch of stuff from McCann's!), a gorgeous wine cellar, a large bar with a tv screen that projects black and white Italian movies, and an upstairs dining area. The grand ceiling and staircase upstairs gives the place such an open atmosphere, it's great. And of course, a bright authentic Napoli wood fired oven dominates the center of the mostly open kitchen. The bar serves a very limited menu and this is what we went with this time - margarita pizza, skillet potatoes crisped to perfection with aromatic rosemary and garlic and the most curious array of arancini I've ever had! The pizza was similar to the delights of Fiamma home base in Gates - fresh, characteristically soft center and charred crust. Not too sweet with ripe tomatoes. The arancini was perfectly fried and very creative. One thing I enjoyed was that the center wasn't ready to burn your mouth off. Pleasant, trendy, beautiful decor, highly efficient service, excellent food....will be back for more soon. read more

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Four of us had been wanting to check out Fiamma for quite some time. The physical setting is very cool but the service and food don't live up to the space. We had a similar experience as another poster who said they wouldn't seat at the reservation time even though there were tables available. We were told they ran out of menus and told we could wait at the bar. We felt this was just a ploy to give the bartender some business. When it became clear we were not going to be seated within 5 minutes, we did order drinks from the bar....something the wait staff has either agreed to do or is upset about drink orders already happening before seating. We tried the pizza as an appetizer, which I would recommend again. After that, only 1 of 4 meals were favorable, and that was the Garganelli ai Cavolfiori. I ordered the Il Filetto which was so bad, I didn't even think it was filet. Upon further inspection of the menu (and sides) at home, I determined that I was served the hanger steak. I had to order the Potato wedges separately but they were supposed to be a side with the filet. I had to wait 5 minutes longer, for the wrong order. I really wanted to like this place, and I might go back just to sit at the bar for pizza or potato wedges but there are so many places (and new places) in Rochester to try. Sometimes, you only get one chance and this place is not living up to what could be a great atmosphere. read more

$54 dollars for three glasses of wine! Wow, We ordered two pizzas and both were burnt. What a rip-off! Never again.

Absolutely LOVED hosting our "non-traditional" bridal shower here! Giuseppe was very easy to work with and took care of planning the whole menu. The food continued coming out even when we thought they were done and it was all that our guests could talk about (in a VERY positive way). The bartenders were extremely attentive and I don't think one person had to wait for a drink. Definitely recommend Fiamma's as a place to host your next event. read more

Fiamma Centro - Absolutely LOVED hosting our "non-traditional" bridal shower here! Giuseppe was very easy to work with and took care of planning the whole m - Pizza Near Me - Rochester, New York

Great ambiance and food. Limited parking in the lot but we were able to find street parking. I had the pizza special- Brussel sprouts, sausage, mozzarella cheese, and grated Parmesan. Yum! I also had the fiamma mule, delicious. My husband tried the cauliflower pasta, delicious. Pasta was cooked perfectly! read more

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I have read some not so positive reviews, but I must say, I've been to Fiamma Centro probably 10 times since they've opened this location and each visit has been nothing short of wonderful!!! Make a reservation ahead of time on open table. You'll be surprised to find available seatings even just a few hours before dinner. Our service has been great, even once had a waitress who pronounced all the Italian dishes perfectly (versus the American interpretation). Cocktails- delish and strong Ok the food. THE FOOD!!!! Fiamma's pizza oven is legit so you can't go wrong with a pie. Try the Rochester if you like prosciutto and truffle. The meatloaf is served in a skillet and exploding with flavor, generous portion too. And the Pasta Al Forno is a must- served in a skillet with dollops of ricotta cheese, and EGG! Makes for a creamy texture. You'll want to finish the whole thing and you'll be stuffed AF but glad you did. All in all- give them a shot for yourself before avoiding the restaurant over some inconsistent bad reviews. read more

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Our first visit to Fiamma last evening. The atmosphere was wonderful. The food was remarkable. Very authentic Italian. We ordered chicken Parm a few pizzas and an appetizer of rolled eggplant pizza that was delicious. I had the seafood soup for a main course and it was outrageous. read more

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I had a great experience when I came here the first time. Service was great and food was delicious. I mistakenly recommended it for my sisters birthday dinner. We were a party of 9 people, so I made a reservation a week in advance so that we could give them enough time to make sure everything was prepared. Got there about ten minutes early, and was told that our table would be ready in about 15 minutes. No worries, we were early and understood. 40 MINUTES AFTER our reservation time, we were finally seated. The matre de offered no explanation or apology, and was quite snobby to members of our party when asked about where our table was and when we would be seated. We sat at our table for 15 minutes until our server came over to take our drink orders. The only reason we didn't walk out at that moment is because we had a wonderful server after that. Sofia saved the night and our experience was better after that point. Spoke to the manager afterwards, he said the owner was present that evening and he would talk to him about it. Owner never came up to see us after we waited so we left. The only reason I gave them two stars is because the food was delicious and our server was wonderful. Everything else was AWFUL. I will never be back to this restaurant, and none of our party of 9 will be either. Disgraceful and unacceptable. Very disappointed. read more

Fiamma Centro - Pizza Near Me - Rochester, New York

Look. This place is cute, has a fun atmosphere and my drink (blood orange margarita) was great. But that's about it. We had a reservation for 7:30 and arrived 15 minutes early. Even though there were available tables, they wouldn't seat us until our reservation time. When the time came to be seated, people were seated ahead of us who had just walked in. We had to go ask the host if we'd be seated to finally be acknowledged and seated. Once seated, it took quite a while for our server to acknowledge us. Once he did, he rushed through the specials and sped off before we could ask questions. Our food was good (caprese pizza and steak) but certainly not worth the price. The service was not great and part of our order was forgotten. This place was unnecessarily pretentious and overpriced, not at all worth what we paid. There are far better places to go for a date night. read more

First time to any Fiamma location. Was real impressed immediately walking into the restaurant. Being able to see right into the kitchen and the pizzas coming through the oven was a huge plus! Wait was a little long (hour and fifteen min) for four people on a Wednesday but it was worth it! Everything on the menu sounded so appetizing it was hard to decide. I went with the Stella speciality pizza, with stuffed crust knots, it was delicious. The crust is what really made the pizza. My girlfriends got pasta and pizza and we all enjoyed our meals. The ambiance upstairs was wonderful -- would definitely recommend trying this place out. I'd go back! read more

Fiamma Centro - Stella Pizza! - Pizza Near Me - Rochester, New York

Hadnt been here in long time and will never go back! Service was terrible-they were " out of everything" wouldn't let us order appetizers before ordering dinner and waiter never checked on us or asked how our food was, did we want more drinks etc. The food runner had a mask on that was not covering his nose and no one wore masks when they got up to leave or use the restaurant. read more

On a perfectly snowy evening, stopped in for a glass of wine and a pizza to go. Wine was perfect, thanks to the bartender's recommendation, and butternut squash pizza was incredible. A perfect, calm, and warm atmosphere for this winter's night. Can't wait for more nights like this! read more