I needed some immediate help to align my bottom teeth so that I could get the dental work done that…read moreI needed to on my top teeth. Enter Dr. Jacqueline! She knew exactly what needed to be done and didn't skip a beat letting me know what the plan was and getting braces on me ASAP. Dr and her assistants are some of the kindest and most welcoming people ever. I always felt like they actually cared about me and not like I was just another case. And now, months later, my teeth are exactly where they need to be. Even my regular Dentist made a comment about how perfect my bottom teeth were! If you need some Orthodontic care, go to Dr. Jacqueline at Harbor Pointe Ortho. You will be so very glad you did!!!

Dr. Deleon is amazing! She helped my whole family get the smiles we love! No only is she an expert…read morein Orthodontics. She is caring, patient, kind and friendly! Her office offers the latest technology to make you happy! I totally recommend her! She is the best!

Dr. L and his staff are special. They care about you, and make you feel like family. Not to mention…read morehim and his staff are smart, easy to talk to, and passionate about what they do. Will definitely be back along with my son and partner.

Dr. Ho fit my son in for a dental emergency last year - sooo appreciate it. I came in for my first…read moredental cleaning with them today. Amy at the front desk - super friendly - great smile that puts you at ease. Dr. Ho did the initial consult portion - made sure he had all my info correctly, checked over my teeth and made sure nothing hurt. Super friendly. Then I got my teeth cleaned by Carter - literally the gentlest cleaning I've had. He really took his time, being very careful to do a good job - but I pretty much felt nothing the whole time. So if you've had dental cleaning trauma in the past, Carter can fix that. 100% recommend them to friends and family.

Can't say enough good things about Dr Raigrodski and his team! Highly recommend checking them outread more

Ehh...charged way over the initial cost after procedure. After payment, confirmed if there was…read moreanymore payments. They said all is good. A month later requested to pay another fee....asked why, could not get a straight answer. Regardless, paid off the fee but lost interest in returning. Staff seemed nice...but felt something was off.

I thought the idea of biomemetic dentistry was worth look into. However the receptionist Informed…read moreme, rather curtly, that it is a mandatory requirement to have a CT of the head and neck done on the initial visit. I have had many CTs for different problems in the past and asked if the neck CT was necessary since I don't have any current neck complaint. The receptionist wouldn't even ask the dentist to consider my history of exposure. Given a history of CTs in the past, it's important to evaluate each patient individually and decide if CT is absolutely necessary, per every primary medical source I checked. This office policy is not balanced or, in my opinion, safe.

We highly recommend this dentist. They do really good treatments! They even took care of my 15…read moremonth old child in which they didn't have to do. They're really considerate and really nice to everyone . I recommend their treatment for the vagus nerve It really helped me relax and remove some of my stress and now able to sleep deeper. I also recommend their cleaning because with other dentist cleaning it doesn't compare to theirs. Thank you so much ladies for your hard work and consideration. Keep up the good work!

An exceptionally kind and patient doctor and staff from the front desk to the back. They have been…read moreextremely patient with my dad and went above and beyond to make sure he was comfortable and happy with his dentures. Highly recommend.

I have had a lifetime fear of the dentist and being in my 60's, have experienced a few. I was very…read morepleased with the care and concern that was displayed at this dentist. The work performed was done quickly, painlessly and professionally. I also appreciated the "vibe" of the office and staff. Employees were smiling, laughing, kind and knowledgeable. I highly recommend

I have been a patient here for many years, on and off, and unfortunately I need to share a…read morerecurring issue around insurance transparency and professionalism. I stopped coming last year after the practice dropped my Delta Dental insurance. I recently decided to give them another try because I now have dental insurance through Cigna. Before my most recent appointment, I sent my insurance information in advance by email and also confirmed it by phone. The office booked the appointment with no mention of any issues. I drove there, took time out of my day, and once I was already sitting in the chair, I was told that the practice had dropped all insurance and asked if I wanted to proceed, pay out of pocket, and then personally deal with whatever reimbursement my insurance might or might not provide later. This conversation happened with a dental hygienist, not an office administrator, despite the practice having administrative staff, and it was extremely uncomfortable. It felt inappropriate for a clinical provider to be put in the position of handling a billing and insurance issue. I declined and left, having wasted time commuting and attending an appointment that should never have been booked under these circumstances. This same situation has happened to me before and is exactly why I stopped going previously. What is most concerning is that all responsibility is placed on the patient. You are expected to manage insurance reimbursement yourself, the practice takes no accountability, and they reserve the right to charge whatever they choose, often well above standard ADA fee guidelines. There was also no follow-up of any kind from the office after the visit. No courtesy call, no acknowledgment, and no attempt to address the situation, which further reinforced the lack of professionalism. The office is beautiful and the staff is welcoming, but the lack of upfront communication, pricing transparency, and professional handling of insurance matters feels misleading. I am sharing this so others are aware and can ask very direct questions before booking, especially if insurance coverage matters to you.

We had used McCauley for several years and always enjoyed coming. The were always professional and…read moreempathetic. I appreciated their ability to build crowns in house while you wait. We only stopped using them due to insurance issues.

I've been seeing Dr. Steve since I was young. He is such a nice and knowledgeable doctor. The…read moredental assistants and other staff are also super friendly, considerate, and professional. I definitely recommend this place as a place to go for any dental needs you have! I've been to truDental for teeth whitening options, cavities, gum grafts, and retainer molding. All services were great! Overall, I definitely recommend this place and will continue to visit here for any dental needs of mine.

The VA Dental department referred me this place "TruDental and I'm so happy they did. Dr. Wang is…read morethe best dentist and he didn't hesitate to refer me out to an Orthodontist for a root canal. I've needed that root canal for a long long time. He did not hesitate. The problem was repaired and I'm no longer struggling. I've been to several dentists complaining about this. Dr Wang saw and solved the problem right away. I feel lucky. Sometimes it's hit or miss with dentists. Dr. Wang is outstanding. So is his staff. Dr Wang also repair a problem with one of my crowns. I didn't even know I had a problem there. He submitted for authorization and he fixed it without even asking, no hesitation. He really enjoys being a dentist and I feel safe there.

I've been here for a few years; I love my dental hygienist. I had a lot of filling here, which were…read moreso so, there always something like sensitive sensation or uneven filling which caught my floss that I had to come back and ask to fix it. Doctor seems always rushing. Recently they told me I need crown for one of my tooth. I got crown, so much painful after i had crown procedure.... which they were not even go through after care instruction and what to expect.

For all I know, Dr. Hamamoto is great, but you need to get past the office manager first…read more Here's what you don't do. You don't ask a patient about their medical trauma and ignore it. You don't send forms to be completed before the visit and then accost the patient for completing them. And you don't lie within 10 minutes of meeting someone and expect them to stay. I showed up on time. I filled out all the forms and talked with the tech/doctor. Margie comes over and says, "You're early." "Uh, I'm here on time." "Well, we didn't expect you to have the forms filled out. So right now, you need to stay here and relax." She pulled my tech away, who then sheepishly came back. "Did Margie say I was early?" "Well, you're not early, but..." "Is there a patient ahead of me?" "Um. Yes." "So you overbooked?" "Well, your paperwork wasn't supposed to be done, and..." She said it would be 20 minutes, but the patient ahead of me hadn't even been seated. I left. If your practice is comfortable lying within 10 minutes of meeting me while shifting the blame for overbooking, there is no way you're touching me. I've had five surgeries in three years, all of which I had to advocate for along the way: https://www.nytimes.com/2022/03/28/well/live/gaslighting-doctors-patients-health.html That self-advocacy breeds firm boundaries and your staff need some training about a) medical trauma and or b) how to lie more effectively when you overbook. If I receive a bill for today's visit, please understand that I will drag you to small claims court as loudly as possible, and then I'll write about why. ----- Upon reading this, Margie contacted me via email. She has thoughts about when appointments start and how career longevity stacks up against unprofessional conduct: Sarah I have read your email and I'm sorry about the confusion. The office always schedules the new patient to check in upfront 1/2 hour with front office staff . Your check in time was 11 am at 11:30 one of the assistants should bring you back in the clinical area to start Your exam, x rays, photo's. checking teeth and gum assessment. Yes ,you were in on time for your check in at 11 am and you were very efficient with your paperwork done. We brought you back before 11:30 which is why I mention that we would be a little longer before we could Start the exam process. I'm sorry if this wasn't conveyed to you on the initial phone conversation about check in Time and when we actually bring you back. We would never over book a patients appointment . We really want to be able to give you and all our patients equality time and earn the patients trust. If you felt that you were "accosted" regarding filling out your paperwork I would like to know what happen so I can address the employee. We always want to treat people with respect . As too the medical trauma that you were mentioning it is of great importants that we take into consideration with the patients medical history before we ever proceed with any treatment on a patient. Lastly I would like to address the "lying within 10 minutes of minutes of meeting me" comment. I believe there was a miscommunication. WE are here to help patients to improve there equality of health which we take very serious. We are and have always been very transparent with all patients and will continue to be so. I am very sorry that your appointment was not the best experience and that you were not able to stay for your appointment today. I understand your prospective why you decided that you need to leave and not continue your appointment from reading your email. If you would ever want to come back and let us try to help the offer to be a patient is still open and I would be happy to help you personally ( I've have 40 years experience) I can assure you that you would be very welcome Please consider coming back. Sincerely Margie Office Manager,RDA