I was referred to Dr. Chaison by my dentist and I am very happy to meet him and all of his friendly…read morestaff. I always have anxiety to see any dentist or orthodontic but Dr. Chaison and his staffs made me feel at ease . He is an honest, conservative , professional , friendly and warm orthodontic who spend a long time to explain me the unnecessary plan for my teeth ( overbite) . I hate to write a review before due to a timing but for others to find a true conservative and honest Orthodontic I need to write this time.....thank you Dr. Chaison and all of your super nice staffs.

Dr. Chaison and his staff are top notch! Both of my girls have been through or are going through…read morecare here. We have always been treated well, had all our questions answered and left happy! Highly recommend!

We consulted Dr. Chan about a year ago for my 9 year old. Everyone we went to quote the same amount…read morebut wanted us to proceed with two procedures, which insurance would not pay for the second procedure. Dr. Chan recommended we wait until her adult teeth grow in and at the time to monitor her jaw for every 6 months. So far, after 2-3 appts we've been satisfied. I did not feel that Dr. Chan was trying to tooth and nail me for money. I think we are in the right spot for monitoring for future braces.

My experience with Richard Chan Orthodontics has been disappointing. In my opinion, the practice…read moreseems more focused on profit than on patient care. We had already completed major dental treatment (including oral surgery) in Florida and only needed braces. However, we were still charged for a full two-year treatment plan costing over $5,000. When I asked if I could pay using an HSA account, I was told that payments could only be deducted directly from my bank each month. After two and half years of treatment, the office claimed that additional treatment was needed and continued to withdraw monthly payments, even though our agreement should have ended half a year ago. When I questioned this, I was told that my dental insurance hadn't covered the full amount and that I had to pay the remainder. This was never communicated to me in advance. When I asked for proof that they had informed me, they could not provide any evidence. Once I raised these concerns, they abruptly canceled all future treatments--regardless of medical necessity. My impression is that while there is only one doctor, Dr. Richard Chan, most of the work is performed by multiple new and less experienced assistants. The overall service quality feels so so, and I found the staff to be unhelpful and unprofessional. In my experience, this clinic does not prioritize patient care or transparency. I recommend proceeding with caution if you want to go.

#servicestarshoutout. Great place. Wonderful customer service. Have taken all 4 kids here over the…read moreyears. Dr Kristina Grey is very good at what she does and gives back to the community and is a great person. Genuine warmth. Great location and waiting area.

I was so impressed with Dr. Grey and her staff. We had been to a couple of other orthos for my…read moredaughter's teeth and they were condescending and used scare tactics on both of us. Dr. Grey and Michelle, her assistant, were so pleasant and professional. They gave us a timeline on when to start treatment and there was zero pressure or salesy technique. I can't wait to start treatment with them! 10 stars!!

I had the best experience with Pellegrini Orthodontics. My teeth was in bad shape, lots of…read morecrowding and overlapping areas. Pellegrini was able to come up with a plan using Invisalign, which I wasn't expecting for how crooked my teeth were. The attention to detail, clarity of instructions, friendliness of all staff, and ultimate care for me was more than I could ask for. Dr. Pellegrini does not settle for anything less than perfect, but it was also a partnership to achieve the final result. It took some time and a few adjustments but my teeth look great, feel great, the bite is wonderful, and I can't imagine what it was like before. Come here with confidence, they're amazing!

Absolutely love Dr. Pellegrini's establishment! He has been my orthodontist for the last six years…read more He was there for the initial consult, and I was always shown a visual of what exactly was going to happen to my teeth. The office is warm and inviting, with a video game waiting area, bottled water, and usually some kind of raffle or swag. He also has a "greenie" reward system, where individuals can collect fake money for taking care of their teeth and redeem it later for different prizes. I did a couple brackets with a rubber band and finished my first round of Invisalign in about three years. Went to college and got off my routine for a while, but Dr. Pellegrini was right there to help me fix it, and offered me a no-interest payment plan. He always walked me through my options and asked for my opinions on them, making sure I was comfortable with what was happening. I have a missing tooth due to not having an adult tooth to come in after the baby tooth fell out, which led to my teeth moving and becoming uncentered. Not only did we fix the centering, but Dr. Pellegrini cosmetically adjusted my canine to make my smile the very best it could be. I will be recommending Dr. Pellegrini to individuals of all ages!

We have had several issues with follow-up and communication at this office. My son was supposed to…read morereceive a new retainer at his April 2025 appointment, but it was never given to us. He has been using the same retainer for over a year and a half, and it is now cracked despite proper care. When I called about replacing it, I was told we had already received one (we hadn't) and that we would need to pay $300. Only after I went in person and asked to speak with the technician did they confirm the truth -- the order never went through last year due to a misunderstanding. Even then, instead of apologizing, the front desk told me they would give us a replacement "for free this time," even though it was clearly their mistake. We've also had previous visits where they forgot to give us last couple of Invisaligns and insisted they had. I'm sharing this so other parents know to double-check everything during their visits. The quality of care is fine, but the office communication and follow-through need major improvement.

Everyone there is pretty nice, very respectful and professional. They've fit me in when I have a…read moretight schedule, so they've always been pretty accommodating. I started Invisalign about a year ago. My dad did Invisalign here so he recommended me. I do really like their work, it's definitely quality. I can't say if it's expensive because I don't know what other practices charge, but it felt reasonable to me. They also have good recs if you choose to further your smile with veneers or composite etc. Would definitely recommend!

This is an amazing place for orthodontia. My whole family went here and apart from the…read moreindividualized treatment, they were also very understanding if we replacement trays. Super friendly and a nicely up to date facility.

Her staff are experienced and she is already there. We did phase 1 (top part of the mouth)…read more Sometimes a bit tricky with the parking. I always get confused what street it is on but it's directly across from firestation or a skate park

This office is amazing! We love every visit! The staff is so kind and welcoming! I never imagined…read moremy kiddo would love coming to orthodontist. But he really does. As a Mom, this means the world to me. Thank you for making my little boy feel safe and cared for!

They are the best orthodontist. They are very friendly and get to know you easily. I look forward…read moreevery time I go to the orthodontist.

Talk about a great experience. My kiddo enjoys coming here and that's saying a lot because kids…read moredon't like going to the orthodontist. This is a friendly and caring place. My kiddo is always taken care of and the level of professionalism and kindness is at the highest level. I'm glad our dentist recommended!!

I was referred Soleil by my dental hygienist and would recommend to anyone interested Invisalign…read moretreatment !! My hygienist said their whole family are dentists in multi generation. It's been over a year on Invisalign treatment, and today is supposed to be my last appointment. Looking back the whole time, the two dentists and most staff have been wonderful. The atmosphere is pleasant and inviting. As you go into the office, you will notice they are platinum Invisalign provider whose status are given with the numbers of treatments provided. This place offered very reasonable price with the professional/experienced dentists compared to what I have heard from other places pricing in Seattle and Bellevue area. It's 30 minutes drive for me but well worth it because I don't want anything less when it comes to my health.

My boifriend recomended Crystal Spring Dental he also is a patient and been go long time and he…read morealways have great appritiate great care !!! I absolutely love the place , fantastic team and most important excellent work ! I am so happy ! Now I have favorite place were I can trust and feel so safe !! Now I recomended to my daughter too !! Thank you !!!!

I went in to get a crown replaced and Dr. Nic insisted on pushing through the appointment even when…read moreI was unable to handle the pain after multiple shots of novocaine. For a frame of reference, I have multiple crowns and have had crown replacements in the past but have never experienced this amount of pain. She administered Nitrous and we finished with the temp crown. Four days later I was still in too much pain and I called the office to notify them. When I returned 2 weeks later for my permanent crown, I expressed I was still in some pain. She again insisted on pushing through the appointment and applied my permanent crown. After it was on, I again commented how tender the area was. She then agreed to do an x-ray and blamed me for not telling her about this before she put the permanent crown on. I was shocked! She looked at the xray and immediately agreed to write me a referral to a specialist for a root canal. It's been one week since my visit with her and I am still in pain and will be calling the specialist. This is unacceptable care and I do not recommend Dr. Nic.

My son would give them 1,000 gajillion million stars if he could. He just got braces and a palatal…read moreexpander a couple of weeks ago. Braces are not very pleasant, but this office does a great job making it as painless and fun as possible. Can't say enough about how friendly everyone is. We picked this office after a recommendation from a dental hygienist who was getting treated there herself. We went to 4 other ortho places for quotes. Everyone had a slightly different approach, but Dr. Wagner seemed the most experienced - no nonsense - not out to rob you - really knowledgeable, and what he said made sense! We are SO happy here! The office - they don't have ipads to sign in on and you don't feel like you're stepping into a resort. It's nice to know your money is going toward the treatment and not office fluff.

I got a referral from a family dentist friend to see Dr. Michael Wagner. Despite my skepticism…read moretoward Orthodontists, I knew for my son's teeth, we better go. Our dentist had been telling us to do it for over a year. Making an appointment over the phone was simple. On appointment day, there was a PC for us to check into, with instructions for my son to brush his teeth with supplies provided. He was quickly called back for x-rays and we then met with the Dr for a consultation. He clearly explained why and when teeth need help. He talked me through various 'areas' in my son's x-rays to keep an eye on. He spent quite a bit of time making sure all our questions were answered. I expected him to tell us to get braces or a retainer. My younger son had a teeth grinding problem, and for him I expected to have to by a fancy night guard. Again, Dr. Wagner explained when teeth grinding is a 'real' problem, and at the rate my son's teeth were still falling out and moving around, fitting him for an expensive night guard wasn't the best solution. He gave me some other affordable and reasonable options. Anyway, it was refreshing to have a nice educational conversation about my kids teeth, a plan to keep an eye on them, and not automatically jumping to the expensive solutions. We have been back a couple more times, and the xrays are reviewed to make sure there is nothing we should be doing to make sure they all come out all right.