I pulled my car in and had my tire repaired and inflated all done within 5 minutes. This is a no…read morenonsense shop. I unfortunately have had literally over 15-20 flats in my life from driving into NYC. So Im no stranger to flats repaired using both patches and plugs. Price was reasonable in lieu of my quick and immediate needs. I would use this shop again.

Great experience and service . Prices very fair. Prompt. Would use again. Tires beat competitionread more

I called ahead and was told to come down for service. When I arrived, I was refused service without…read morea clear explanation, even though I had been told over the phone to come in. It was a frustrating experience and felt like a complete waste of my time. Based on how I was treated, I will not be returning and would not recommend this business.

This organization is open 7 days a week rain shine cold or warm weather! They never disappoint! It…read morewas a 6pm on a Sunday evening when I first began going to this business for help. I had a flat on the connector corridor into I91-N. Sometimes you have to watch for debris on the road, can't roll over everything you see and then think you won't get a flat. I really truly appreciate this business for being available at the most inconvenient time of the day! Swift service, friendly, all the time; good prices for new and for almost new used tires! Definitely worth having them see any of your tire needs.

Took Lexus in for a look over and mileage service. The team was friendly, and made the drop off…read morequick and easy. They called back same day with inspection report. Recommended a couple services based on Lexus service guidelines for mileage. No pressure to do any of the work, just a straightforward, honest assessment and service recommendation. Agreed to have spark plugs changed and wipers replaced. At pick up the bill was below the verbal estimate. Overall best experience yet with an auto mechanic. Highly recommend!

Best customer service ever!!! Following a bad experience was another tow company this one was a…read morebreathe of fresh air. I felt seen heard and valued Thank you!!

My family and I have been going to Firestone locations in New York and Connecticut for years for…read moreour auto service and tire needs. I took my car to Firestone in New Haven, CT because I was hearing a grinding noise as I drove. I had been having the problem for a while and took the car there once before, but I wasn't able to give them the proper amount of time to figure out the issue. Once I was able to afford more time, they were able to figure out that cupping of the tires was causing the problem. All 4 tires were under warranty, so they replaced them at no cost. They also did a free alignment (of course, I have a lifetime alignment with Firestone) and threw in installation and taxes for no charge! I walked away with four new high quality tires for free! And the car now drives like it's floating on air. You can't find this level of consideration, honesty, and service anywhere else. Sure, things go wrong from time to time. And it can get expensive. But I trust the technicians at Firestone are being honest with me. I appreciate the consistently high level of courtesy and professionalism from the staff at the New Haven, CT Firestone. They have earned my trust. They make sure that I have the peace of mind that my family is safe. And that's beyond valuable to me.

My son paid 110.00 to fix his tire leak yesterday.Today it started leaking again and they would not…read morefix it. The place is a scam. Poor Value and service.

Have been here three or four times and hands down a gem of a service shop as well as great tire…read moreprices. They've done tires, battery on my car and now I just had them do complete brake job. It was perfect and you could tell it was triple checked. Treated like family start to finish. A+++++

Unglaublich. If one chooses to work here. Get the promises in writing. Otherwise only give fifty…read morepercent.

Great integrity let you know exactly what they're gonna do and how much is going to cost they work…read morewith you. Family business my first time going to them they got me in immediately, and I have to say my car has never performed better..

Do not be fooled by all the good reviews you see on here! These people are rip off artists! I took…read moremy car there for one simple oil change and ended up shopping for a engine. The mechanics are skilled in sabotaging cars and charging you 4 or 5 hours labor for jobs they finished in under 45 minutes. The funny thing is that I was informed that the mechanics are all illegals! So if you decide to take your car, truck or SUV there then you deserve to be RIPPED OFF!!! The only thing that could maybe improve this place is to bring back Tom jr because Tom sr is nothing but a crook!!!

Driving down I95 in CT for the holidays and a tire started losing air. Pulled off the road and…read morepumped it up, but 20 miles later the TPMS went, off warning of low pressure. Whip-IT Tire (love the name) is conveniently located just off Exit 54 in Branford. They pulled a nice sized nail out of the tire and patched it up quick. Couldn't ask for faster, better service!

Integrity. Honestly. Simple words but IMHO sometimes hard to find in the auto repair space. But…read morehappily whip-it folks seem to have it. I've been here twice and both times they have been very straightforward in providing a clear analysis of the problem and fair quotes. The did a solid job and actually identify things that other mechanics had missed and did not overcharge. I also like that they actually show you what they have done. John who is a GM is really great and cares about his customers. Good value. Aside this place is very close to a Starbucks so easy to work there while waiting.

Excellent experience dealing with Bruneau's! I'm in California and helping my elderly brother get…read moreservice in Connecticut. They did a quick evaluation, contacted me promptly and allowed me to do research on the alternatives. They held the car at their business at no charge (no storage fees) while I contacted the dealer. They are professional, responsive and very open and honest about their recommendations. They looked out for me and answered all questions with integrity. The BEST customer collaboration I have EVER experienced. They are a 10!

An excellent and Honest car repair shop that reminds me of the good old days-…read moreGreat work with very reasonable prices

Absolutely phenomenal service and communication all around. Transparent pricing and timely service,…read moreespecially compared to local shops in the area.

Thanks to Scott and Bert for exceptional service. Would come back. They went above and beyond…read morehelping to resolve a few issues that came up along the way.

Well. Service was great got a decent recommendation for a place to get my windows tinted. And well…read more I went to go do my brakes today after a month after they balanced and roared my tires. I can't get my lug nuts off without standing on the breaker bar to get the lugs nuts off! I weigh 250lbs! I have to put my whole body weight on it. Now I can't get the 5th lug nuts off.

Excellent experience.. Dave was Extremely helpful and I recommend him to everyone. Professionalism…read moreand all around good experience