VERY friendly staff. Everyone we encountered was friendly, helpful, and smiling…read more Clean hot shower after a very long day. Spacious lounge area with plenty of comfy seating options with a few private conference type rooms. Fresh squeezed orange juice with a basket of fresh oranges to refill. Fully stocked drink fridge with more options than most convenience stores. Fully stocked self serve bar. Typical buffet style food with a lot of options. Highly recommended. Easy 5 stars. These experiences make the Amex platinum and Priority Pass benefit totally worth the annual fee.

Pretty good for a Priority Pass lounge that is open 24 hours. This lounge per PP conditions is for…read more"Schengen flights only" so if you are flying direct back to the States from Madrid, I don't think you can get in with PP. We had a 6am flight out of Madrid to our connecting flight to Frankfurt prior to getting back to the States. It wasn't the easiest to find at the airport, we had to ask for help. Pros: fairly large with plenty of seating, great drinks selection, clean Semi-con: no hot food options for breakfast - only cold cuts, bread, pastries, fruit, yogurt, packaged cold sandwiches. This is typical Spain breakfast food so it is normal but I'm always sad when there isn't any hot foods available.

The four stars is somewhat generous. The food is ok but the hot offerings are limited. All the food…read moreis average. Nonetheless, it is a place to relax and have a coffee before your flight. Staff are average some friendly than others. There are some good views of the airport.

Afwul customer service. Rude and unhelpful staff. If you have other options choose a different…read morelounge. If your flight is delayed they will not let you in even though you are stranded at the airport waiting for the flight! Unbelievable experience and attitude.

I really liked it! So much space and friendly pwelcoming when I walked inside. I feel once I show…read moremy card I get treated well. Plethora of food options and great to unwind early before my flight! Love utilizing this space with Wi-Fi and clean restrooms! Attendants were actively cleaning and ensuring food was stocked. Thankful ! Highly recommend for other users that have access to priority pass.

Neat but small. Assortment of food and drinks is moderate. Anyway, it's better wait for your flight…read morehere than near your gate.

It's a very nice place to go on a date or girls night for q drink, the music was really pleasant,…read morethe lady that took care of me was very nice and we talk a lot .. I would go back again

Being English, there is little chance of my team ever winning the World Cup. But having moved to…read moreSpain, I figured this year I was guaranteed a little reflected glory. Sadly, it was not to be. After the tragedy of Spain-Chile, we needed a pick me up; specifically, mojitos. A friend suggested Metropolitan, which was quite close, so we decided to give it a try. I can't exactly put my finger on what type of bar it is - a bit trendy, a bit divey - but they certainly knock out a good mojito! Also, major props for the fact that they stock about ten different bottled craft beers, which include a couple from the Madrid-based La Virgen. Service was friendly. The bar was relatively quiet for the night before a holiday, but I suspect that after the football result the Madrileños didn't feel like partying.

Sala VIP Aena, Plaza Mayor Madrid, Spain…read more Food: The food was mostly sandwiched, salads, breads and cold cuts however including espresso machine, beer, wine and liquor Service: The receptionist at the front desk was friendly, courteous and kind. The wait staff was friendly and accommodating. Ambiance: A relaxed atmosphere where one can sleep, eat in a quiet setting, take advantage of the large business center or simply unwind while awaiting your next flight.

This is a decent business class lounge in Madrid's MAD aiport. Checking in was simple and smooth…read moreand utilizing access via OneWorld's Emerald status gets you in free. The staff was friendly and answered some questions for me regarding my upcoming Iberia flight. The food was fresh and tasted good and they had a nice selection of items to eat and plenty of drinks.

Beautiful large lounge with a few rooms equipped with couches, chairs and several tables…read more Served hot food and some cold bites Totally worth it!

So obviously this value proposition is mostly based on the assumption that you have access to a…read morecard that gets you in for free, which we did at the time, but don't anymore, and knew we were downgrading once we got back home... but assuming you got in for free as part of a membership to something else, it's a solid airport lounge, one of the better I'd been to. I was happy to see, given airport rules and the fact we were about to board a super long direct flight back to LAX, that despite it being mid-morning, all the drinks were out, by which I mean a decent number of pretty good looking Spanish wines, a decent handful of relatively mid-tier spirits, two amari, vermouth, cans of beer, as well as espresso from an auto-espresso-machine, and several juices. Everything you need to make a whole bunch of cocktails if you're that sort of nerd. (For good and bad, everything's pour-yourself. The upsides are obvious - the main downside was that they didn't have anything for measuring, you just had to pour by eye. That's fine though, I was just making them for myself :D.) Obviously being still mid-morning, I didn't have a chance to try *all* the wines (though one other benefit of being pour-yourself is that made it easy to pour a *small* amount of wine, if you did want to try a couple, which I did (pretty decent.) I was amused to note that the two amari and the vermouth were all classic Italian brands rather than Spanish, though. Also had a solid brandy Negroni and a great Giribaldi (orange juice and amaro :)). And an espresso by itself, which was just decent (decent enough for free, that's for sure.) There wasn't any line for it when we were there (again, mid-morning), either. Food-wise, at the time, there were a handful of different sandwiches, which were all fairly mediocre by themselves. They also had a diy selection of salami and cheese, with olive oil and vinegar. Put those together and you have much better sandwiches! There was plenty of space when we got there - and it was nice that it had a solid 2nd-floor view to outside that got plenty of natural light... even if it was a view of a parking lot, not the runway. If I were paying to get in, though, I dunno. Might still be worth it if we wanted to do a wine tasting while we were there... wine at an airport outside a lounge would be like 15+ bucks a glass. Maybe not mid-morning though. I already miss having a card that let me and my wife into places like that for free, and I haven't flown anywhere else yet since, lol.

Great service. Drinks are well prepared. I come from smoking hookah for 10 years and I must say,…read moretheir hookah is pretty on par with the ones I smoke back in the states. Good quality and environment is lively. If you are a fiend and looking for a bowl, I recommend it.

From the owner: La experiencia Premium de MY! "MY" Es el mayor concepto de…read morefiestas de Madrid y ahora contamos con nuestro propio local, ideal para ir en grupo a pasarlo genial a tomar algo y fumar las mejores shishas preparadas por profesionales!

Great lounge, super convenient, and smack dab in the middle of T4. The food and drinks and awesome…read moreand even took a shower here a year ago. Highly recommend stopping in.

Pretty decent lounge at Madrid airport…read more Good quality coffee. Lots of space and seating. Clean. Well staffed. Nice variety of tea. Lots of snack items as well as a hot / cold / dessert bar that changes throughout the day depending on the time. I enjoyed the food quality and flavors. Bathrooms were clean. Overall the lounge was better than I expected. A nice change of pace from what we get sometimes in the US. They earned this five star in my opinion!

The Iberia lounge is a very large, welcoming space. There are plenty of different types of seating…read morearrangements available throughout the lounge so whether you are working, eating or relaxing there is a space for you. They have a nice buffet with quite a lot of hot and cold food options. There is also a snack area with popcorn, chips and other nibbles. They have a large bar area with self service wine or a bartender to help with a more complicated drink. There is a water filtration system if you would like to refill your water bottle before boarding the plane. The staff has always been so helpful and accommodating, and available to answer questions. Clean restrooms and showers are available should you need them.

Overall: 4 stars…read more This consolidates my review of both the lounges at Terminal 4 (EU) and 4S (outside EU) areas since they are quite similar. The lounge setup is actually done very well with sections decidated for a specific area from a play area for children, to some clear quiet areas for work and everywhere in between. Even the buffet is setup well where it can be accessed from both sides to reduce congestion. As for the food, I was generally disappointed as the hot foods looked unappetizing and the cold foods consisted mainly of salads, notably missing a large selection of cheeses and the famed Iberian ham. That said, the candy bar with popcorn, chips, and candy makes up for the sweet tooth component. The drinks on the other hand is well stcoked from a large variety of non-alcoholic fizzy drinks for all childrens desires to a generous selection of wines and beers for adults. The lounge also has separate areas for showering and resting, which are incredibly useful for those with tiresome connections or are otherwise just tired. Accessible by flying One World Business or with OW Sapphire, this lounge offers a lot of greatness outside the food department. Food: -1 Drinks: +1 Access: E Atmosphere: +1 Service: E Amenities: +1 Insta/Beli/Yelp/TikTok: @amei_eats

Worst service ive ever experienced. Waited 15 min to gey a menu that i got up and grabbed myself…read moreand over 30 to even acknowledge me after giving me a drink. Place is horrible

Great food/drinks and better atmosphere! The restaurant has both an upstairs and downstairs lounge…read morearea that can be rented out for private parties. The owners were very friendly. Definitely a smaller restaurant that will be on the rise with more publicity.