Bought a full suite of GE Appliances. King's are great to work with! I would highly recommend them!read more

Bought all of our major appliances from King's. Excellent prices and outstanding follow on service…read moresupport! Go there! You will be treated with kindness and respect and be pleased with your overall experience.

Service was superb! Our dishwasher had been out of commission for several months and after doing a…read morebunch of research I had one in mind. I saw that Bekins was an authorized dealer so thought I'd call to inquire about selection and installation. I was so surprised to get a human being on the other end who was able to direct my call appropriately. The salesperson, Ramona, was so pleasant and did not try to redirect me to something else or to add on any extras - it was such an easy experience. And delivery came ahead of schedule with courteous and knowledgeable staff. Will be coming back for all our future appliance needs!

Selected Bekins when looking for a new washer and dryer. Our salesperson, Stephanie, was very…read morehelpful in helping us narrow our selections. Once we chose a set, we had one of their installation crews come to our home to measure and review the site for our new appliances. Once we knew that the space would work, we were able to get a very fast delivery and installation done. All of their installation and delivery personnel were very helpful. We were pleased with the price we paid and the overall experience.

I purchased a refrigerator, dishwasher and range from Larry's. The fridge arrived damaged and a…read morenew one was ordered. Employees performed delivery of a new refrigerator and removal / disposal of the old refrigerator a week later. While performing this work, the employees negligently caused significant damage to my new flooring which was installed two weeks earlier. Specifically, as they removed the old refrigerator, they did not protect the new flooring and did not use an appliance dolly for proper and safe handling of the appliance. The appliance was dropped and two tears were left in the new floor. The owner said he would have someone out that afternoon or the next morning to look at repair. Nothing. When I called back, he said they would be here the first part of the next week. Nope. I spent over $7000 with this local retailer and I am not receiving any assistance with the issue that their employees caused.

Larry,s had exactly what we needed in appliances. They were cheaper then the big box store for the…read moresame appliances. Great family owned store.

Excellent product (whirlpool refrigerator) received a timely delivery and setup. And hauled away my…read moreold fridge for me.

Customer service and communication was very good. I always try to use our local businesses when I…read morecan.

Great customer service, and they service what they sell. We have used them for all our kitchen…read moreappliances.

We always have exceptional service from Major Appliance. Every step of the way from walking into…read morethe store to final delivery very professional Mike and his crew are the very best. Thank you so much for 25 years of loyalty.

These people are selling damaged appliances without warning the customer. The box was already open.read more

I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Gilberts Hardware and Appliances has been serving the community since 1965. We offer a variety of…read moremajor appliances, TV's and home improvement needs for whatever projects you have planned. Whether you are a do it yourselfer or just need a few bolts for a small project, we have you covered. With award winning service, great staff and a convenient location in Downtown Owosso. Gilberts Hardware and Appliances is the answer to any home improvement needs. Shop local, shop Gilberts.

We are super disappointed with our experience at Richard's Appliance. My husband and I met with…read moreRobin, shared what we wanted & made our purchase. I wanted a Speed Queen washer and dryer but he recommended GE so we went with that. A few weeks later our appliances were delivered, one of the knobs on the stove doesn't work, one of them is only a super low flame, Robin said he'd order the parts and have it fixed, it's been several weeks and they have yet to show up. On our first visit we asked for a vent for our hood & he said he'd look and get back with me. Each time I mentioned it, he had forgotten so I finally gave up on purchasing that from them. The refrigerator feels very low end like the drawers are going to break so I asked for a higher end model, Robin told me he would look into another option and call me right back. One week later I called him back & he had forgotten but did check into it and called me back but apparently they don't have access to a better model in the color we chose. When I suggested we return it and purchase one somewhere else, Robin told me he'd charge 20% restocking and a delivery fee if we returned it. The GE dryer has a faint constant alarm beeping 24/7 so of the 5 appliances I purchased, I'm having problems with 3 of them & sadly they just don't follow through on their promises. When I asked Robin to speak to the owner, he said he is the owner. I was so disappointed by that, I've heard great things about them & was happy to make our purchases from a small business but the service has been awful from the moment we walked in the door. We continued to give them the benefit of the doubt hoping it would get better and it didn't. We now have $4,500 worth of very low end appliances that are full of issues purchased from a company that won't make it right. :(

Why only one star?? Because it wouldn't let me submit with none. Horrible service and…read morecommunication. Took almost two weeks to schedule repair. Came out, said it was fixed, paid them--not fixed!! Called to get someone back out 3 times over a week, kept being told they'd call me back after talking to serviceman--it's been two weeks, still haven't heard from them.

We always start with Nawara brothers for our appliance purchase. They have a great selection and…read moreinstallation. We needed a service call for our stove. Gabe was knowledgeable and did a great job fixing my stove. We knew they were a great store for value, but great for service too!

Our dryer died right after my husband had surgery-they had a great one in stock (and on sale),…read moreinstaller were prompt, friendly and totally problem-solved a pre-existing issue in our very old house. Highest possible recommendation!