This is a great local hardware store. Great service and fair prices…read more I highly recommend!

From the owner: Call for Quote for Rental Center,Dock, Boat lift, PWC Lifts read more

What can I say? They are the best! I know the staff by first name and I go there once or twice…read moreevery week. Charlie has been there the longest and he is super helpful. Have never stumped him on a question yet. Not only do I get to buy local, very important to me, they have what I need. Single bolts and nuts and motors for several items so I can repair something versus throw it away. I like that.

Very rarely do I walk out of Bob's Hardware without what I went there for, the customer staff is…read morefantastic! Very knowledgeable~

I've been going here for several years and have been beyond satisfied with their selection and…read morecustomer service. I've been to a number of hardware stores in the Van Buren/Kalamazoo County area and I can say this is the best.

Friendly service, great advice, this business always saves me time and money on projectsread more

Better than Lowe's and Home Depot…read more Their diet Dr. Shasta soda/pop tastes identical to diet Dr. Pepper and costs less. So I last year made permanent switch to Dr. Shasta. Menard's is only retailer in Kalamazoo area (That I've found) that sells the Shasta brand.

They always have what I need for home repairs or upgrades. The staff is helpful with finding items…read moreand offering advice. The store is neat, well-organized, and reasonably priced, with a solid ship-to-home option.

I went back to Wayland's hardware to get more live bait because the first batch of crawlers lasted…read moreso long in my frig I couldn't believe how nice they were. They were in the taller tubs and were great. Grand kid had a blast fishing with them. I bought 3 more tubs recently but these were in the small tubs. Put them in the same spot in the same frig, 2 of the containers turned to goo in days and the one I kept only about 3 crawlers look healthy, the rest on the verge of death. Recommend you don't buy any if they are in the small tubs and that you inspect them yourself before purchasing. Should not sell them like this.

I moved to Wayland just over a year ago and dropped off my Uhaul truck there. I needed help…read moreunloading the truck and they set me up with two strapping teenagers who unloaded the truck in a little under 2 hours (it took us 4 days to load it). I have found them to be very helpful in the store. Whether it's finding the right plumbing fixture or a screw for my screen door they are always smiling and helpful. The owner, Vicki, is a sweetheart.

Just bought a push mower.. I stopped at Gales first very helpful associate but I wanted to see if…read morethere was anything cheaper comparing apples to apples not oranges. Looked at a couple places..exact price. Free delivery. Here's the difference. Gales $20 for delivery. Justin took care of registering my mower w/ Toro.so I could get the free side chute sent. I had also forgotten my manual at Gales.. When delivered within 1 hour sure enough it was included. Yes, I chose to pay extra . The great customer service, my endless questions were answered. With the staff workers, I always feel they're here for me. I've never had to hunt for someone to help. and the feeling that I made the right choice more then covered it

They treat you like family at this locally managed, independent, True Value. While the store is…read moresmall, it seems like they carry everything. We stopped by to pick up a few items in prep for the upcoming snow storm. And, I picked up some bird (squirrel) food for my feathered friends. Prices are great and they send coupons if your on their mailing list of preferred customers. The staff is unbelievably helpful. We talked to the clerk about snow blowers and he educated us about the different horse powers and motorized verses battery pack models. If they don't have something, they will order it for you. And they offer repair services on some equipment (such as lawn mowers). The parking lot is easy in and out. The staff will help you carry stuff to the car.

Walked in the door I was the only customer at 2:30pm…read more Scrutinized visually by the two workers standing near the counter I proceeded to search for the multi-outlet extension cord I needed. Instead of asking me what I was looking for one of the employees trailed after me as though I was a shoplifter. Since I could not find what I was looking for I finally turned around and asked if they had the item I sought and if so where I could find it. Turns out they had a sparse selection and did not have the item I was looking to buy but I found a cheaply made cord I thought might suffice. It was expensive and the clerk was almost hostile when I plopped down a $20 bill to pay for it. No greeting, no thank you, nothing but nastiness. She counted out the change as though she was giving blood. Turns out the cord I bought would not work for my intended purpose but no way I was going back to that place to return it - ever. Now I travel the extra few miles to Menards or Walmart to puchase hardware items. I'd like to give my business to hometown 'small business' but not this store.

My only negative comment is that it was SO hard to find, gotta get something to stand out cause t…read morelooks like every other store front in that strip. The rest of this I couldn't speak higher of my experience with this shop. sooo If you don't want to read my gushing stop here and do your self a favour and GO HERE! instead of home depot, cause you will actually get the right tools and the right hardware that you need rather than a bunch of prefab crap that will rust, wear or fall apart within a year or 2. I went in for a few separate projects and needing a few different items for different weather, both high stress and weather and underwater chains and links. They had galv/stainless/zinc/bare options for bolts screws and chains. I thought I died and went to bolt heaven when I walked into their entirely dedicated second floor nut and bolt room. I got some stainless Nylock nuts and everything else that I needed. The lady who assisted me was both courteous and knowledgable, her and I discussed the projects and we confirmed our reservations and made choices on the right products. It set my under 15 bucks for everything and I was able to finish my projects to a T without a problem. For anyone who knows anything about building and tools, this place is the place to go, Im SO SO SO SO tired of the crap that you find at home depot and you just cant get what you need for spec projects (which almost every project is). You can tell when you see all the kits that someone has to half build so they can get the parts they need. Please go to this place and support local shops cause if they go out of business were screwed when we need to build anything that isnt a prefab kitchen or shed or some crappy plastering kit. This place is the bees knees!

Super helpful staff. I wish they had a better selection sometimes for types of bulbs (didn't carry…read morethe size ) but gave me some options . Glad I didnt have to order them. Everyone is super nice, you just want to buy something.

It's kind of like a big box store but with the home town flavor. The store is clean and tidy, and…read morethey typically have what you're after for a home repair. They are slightly more expensive than a big box, but the convenience of them outweighs the long trip into town. The staff is typically friendly, but occasionally, there is a crabby old guy that seems to have better things to do than help you find that elusive part. I will always come here though, because I support small business!