You bought our whole suite of appliances from Garrett's years ago The ice maker on the refrigerator…read morewent out they came to fix it it took over 6 weeks for them to fix it but it ended or a certain parts and then they had to go order another part and then the thing every time you open the door of the freezer ice falls out out of the floor The repair person said well there's nothing I can do about that. Ridiculous

Can't review yet, it'll be a month before they can install a new microwave. However they were very…read moreprofessional and helpful with my purchase. My salesperson was Mary and I highly recommend her.

What a bunch of absolutely clowns. Once they have your money they DO NOT CARE!!!! Paid nearly a…read morethousand dollars for expedited service and full tank and the dates has come and gone and they just keep pushing it out. I regret using this service more than anything.

Worst customer service!! Been trying to get my tank filled…read morefor over 2 weeks and they keep coming up with reasons why they can't fill the tank. Spend hours on hold trying to contact customer service. I have already paid for the tank to be filled and still haven't received my fuel. After waiting on hold when you finally get to speak to someone they are rude and dismissive. Don't waste your time or money on this business! Currently on hold trying to get my fuel delivered and I've been on hold for over 2 hours. I was told I had to call back today when I spoke to them yesterday but they didn't mention that I have to contact the emergency line because they aren't open on Saturdays. And that's the line I've been on hold with for over 2 hours.

Thank you for returning my washer and replacing it with another one it's been a pleasure doing…read morebusiness with you 5 star review

Great appliances at an affordable price! They have a huge selection that's always changing! Love…read morehaving this local and in our community.

We went to American Freight after doing research for a new King mattress for our son's guest room…read more We were greeted by a young man who was doing a great job talking to us about mattresses in our price range and which met our criteria. An older man, presumably his manager, took over and tried to up-sell us. I was accompanied by my husband and son but I had done the research and knew what they had in stock. I told the older man that he would not be able to up-sell us because we had $600 to spend and no more. He continued and said he wasn't trying to sell us by showing us more expensive mattresses, he was trying to "educate us". I told him we had already made a decision. He then started throwing zingers at myself and my husband about "who controlled the money" and who was "the boss" and who held the "purse strings". My husband walked away and requested our first salesman to check other nearby stores for the mattress we wanted. He located one and we made arrangements for delivery but the older man never stopped making sexist comments such as "$600 and not a penny more", even while we were paying for the mattress. If you do decide to go to that store, be prepared for an older, sexist, "gentleman of color" to let you know he doesn't appreciate being "shut down by a woman". The mattress is lovely but we will never go back to that store.

we've been Very Pleased with both Brandon & Scott here our GO TO Salesmen! soooooo helpful!…read moresince living in South Haven Year Around for past 10 years we have purchased: 2 Matress Sets 1-Queen & 1 Full a Leather LayZBoy Rocker recliner, a Double LayZBoy 2 Seater Recliner AND 2 Arched Top Cabinets! Quality of Furniture & Delivery Fabulous! extremely Pleased and Highly recommend! Tomorrow We go back to purchase / Order a Queen Replacement Airmattress for our Sleeper sofa! used Alot! both Supportive and Comfortable to sleep on! A Well Stocked Store too! Love Love Love this Furniture Store! Wendy & Pat L.

Got exactly what I wanted. Delivered the same day and the guys took my old furniture and help me…read moremove my other furniture. How can I ever complain. Scott is the man. The furniture I bought is very very nice and a perfect color. Thank you Country House. Price was reasonable too.

Really exceptional service on our Bosch Benchmark dishwasher by Chad. He listened, immediately knew…read morewhat to check, & had it working in 20 min. Fantastic experience. Highly recommend!

We are in the midst of ordering appliances and I am so pleased I wanted to write a review now…read more This is our first time purchasing appliances and we felt really overwhelmed. Erika Merkel has taken so much time to help us understand the ins and outs of different appliances. She has made us countless spreadsheets to show which options would work with our exact measurements and power. She has answered numerous emails and met with us so many times. Not once has she made us feel any kind of pressure to buy something. Her knowledge of appliances is astounding - she's basically an appliance genius. On top of that, we haven't found Bekins to be more expensive than other stores. The fancy show room made me worried they would be pricey, but they really just have a high level of care. If you go to Bekins - ask for Erika!

We always have exceptional service from Major Appliance. Every step of the way from walking into…read morethe store to final delivery very professional Mike and his crew are the very best. Thank you so much for 25 years of loyalty.

These people are selling damaged appliances without warning the customer. The box was already open.read more

Larry,s had exactly what we needed in appliances. They were cheaper then the big box store for the…read moresame appliances. Great family owned store.

We now purchase all our furniture here. Larry and his staff are very helpful and make sure we get…read moreexactly what we want/need. He even had his crew come over and disassemble and reassemble our bed we recently purchased, when we had new carpeting installed. Would recommend highly!

I am so grateful that Gilbert's had the foresight to order extra appliances in April!!! Our fridge…read morewent out and we went to MANY big box stores. No one had ANY AND WOULD NOT TAKE ORDERS. Suggested coming back in mid November!!!! We ended up at Home Depot and they suggested Gilbert's may have some! They were great working with and we are so pleased with our purchase!!! Thanks soooo much Gilbert's

From the owner: Gilberts Hardware and Appliances has been serving the community since 1965. We offer a variety of…read moremajor appliances, TV's and home improvement needs for whatever projects you have planned. Whether you are a do it yourselfer or just need a few bolts for a small project, we have you covered. With award winning service, great staff and a convenient location in Downtown Owosso. Gilberts Hardware and Appliances is the answer to any home improvement needs. Shop local, shop Gilberts.

Very nice staff who seem to be very knowledgeable about their products. Their prices seem to be in…read moreline with stores in the greater Grand Rapids area.