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    Ferguson Subaru

    2.9 (56 reviews)
    Open 8:00 am - 7:00 pm

    Services - Ferguson Subaru

    Auto brake repair

    Auto engine repair

    Ferguson Subaru Photos

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    Reviews With Photos

    2022 Subaru Forester Wilderness.

    We couldn't be more pleased with our experience at Ferguson Subaru in Broken Arrow. I had been looking (and pestering‍) the salesman Chester Lohman for close to a year in trying to decide on a new car or if I even wanted one. Stopped by with my wife a couple months ago and we ( especially her) fell in love with a Forester Wilderness they had on the lot. Because we weren't in any hurry, decided to order one. Came in much earlier than estimated. Chester kept us updated during the waiting period. When it arrived, we hurried down to buy . Chester was very professional and took the time to explain the various functions. Sue in the business office explained our options and didn't "push" options we didn't want. She was also very professional and accommodating. We highly recommend this dealership.

    2020 Crosstrek in Crystal White Pearl
    Spike S.

    The Deals are Hot Right Now! I had a 2013 BRZ which for the money was one fun little sports car! My wife drove it most of the time but, she was getting tired of a three pedal car and wanted and automatic. Subaru, is our favorite for reliability. She had her eye on a 2020 Crosstrek Limited in Crystal White Pearl. Ferguson had a couple of them in stock. I got a good price over the internet. The next morning I met with the salesman Tabor Guinn, a super nice guy and very easy to work with. The manager at Ferguson gave me very reasonable price on my trade in. And, POW! This deal is on! This was probably one of the most hassle free car deals I have done in my life. It took longer for them to prep the car, than it took to work through the paper work to buy it! I am very happy with Ferguson Subaru!! And the sales staff!

    Premium Leather 2 year old Subaru Outback seats with plastic falling apart.
    EA F.

    Service will not do anything about disintegrating plastic on Premium Leather seats. 2017 OUTBACK 50k miles. They want me to pay over $100 to a third party to glue them back. Update: after filing a better business bureau claim, Ferguson repaired the seats at no cost and provided a loaner vehicle for the duration of the repairs.

    2021 Subaru Forester
    Laura D.

    Awesome dealership. Customer service was great. Our rep, Malik, kept us informed and up to date on next steps and delivery. With the shortage of cars, it was a great advantage for them to offer $500 down, and then we built a car and received it two months later. Loved the entire experience!

    Me and my new (old) car!

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    If you have a car under warranty and have a transmission issue. Good luck. They will not stand by their name at this location.

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    Page 1 of 2

    Ask the Community - Ferguson Subaru

    Review Highlights - Ferguson Subaru

    Called the dealership the next morning and spoke with Chester and made an appointment to look at the Outback.

    Mentioned in 3 reviews

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    Purdy Hyundai

    Purdy Hyundai

    1.9
    (79 reviews)

    Professional service, but two major safety oversights…read more I have mixed feelings about my recent experience at Purdy Hyundai. I brought my 2024 Hyundai Elantra in for a 30,000-mile service (costing $1,100), but what followed was an incredibly stressful and dangerous afternoon. The Issues: Engine Failure: After leaving, my car blew a cloud of black smoke and lost power while entering the freeway in heavy semi-truck traffic. I had to limp back to the dealership with the engine shaking. It turns out a step was missed during the fuel line cleaning, leaving non-fuel residue in the lines. Undercarriage Failure: After the first "fix," I headed home again. 40 minutes into my drive, the front undercarriage cover fell halfway off and began dragging. I was stranded on a rural stretch of the freeway, 40 minutes from the dealership. The Recovery: Despite these major mechanical oversights, the staff at Purdy Hyundai were exceptionally kind and professional. When I called from the side of the road--exhausted and frustrated--they were apologetic and immediately offered a loaner and a tow. While they didn't have staff available to drive to my rural location that evening, they coordinated through Hyundai AAA to get me off the road quickly. The next morning, they replaced the damaged panel and personally drove my car out to my home (almost an hour away) to deliver it to me. Verdict: The technicians clearly made some significant errors that put me in a dangerous situation. However, the management and service advisors handled the aftermath with grace and high-level accountability. They made it right, even though the experience was a nightmare. I appreciate their kindness, but I hope their service department implements better quality control checks in the future. I thought about giving a star rating of 3, but chose 4 instead because I've taken my car here for all service needs since I bought it, and have had nothing but positive experiences. I also chose to give a score of 4 stars because of the professionalism and accountability from all staff members who helped me. My car is doing much better now, as am I.

    When greeted in the parking lot by a girl working there, I showed her the car I was there to see…read more When she asked for my information I asked if I could see the car before giving any information, I want to make sure we like it before. She rolled her eyes and whipped her head back as if I had said something inappropriate. I let her know that we're a serious buyer, and if that is a problem I can leave. I then asked her to go get her Manager due to being rude after that. (She never got one) We waited 20minutes to find a car we found online after being told it was there. To then be told it got sold, to then pick out another car listed which was listed with no damage... had deep scratches down the right side and took 20 minutes to find as well. They weren't willing to change the pricing in anyway, so we decided to walk. Before walking out, the sales manager offered us a base model ELANTRA for 19.9k. After going up and down on different cars for a hour, I wanted to think about it. We came back 3 days later and the Manager said it was only that day...never communicated that at all. We already bought a brand new car from Kia so I don't need a solution from Hyundai. But I did feel that it was important to share that this dealership did not make us feel valued, or welcomed in anyway. Even if they weren't able to keep that exact deal coming out to shake our hands and apologize would've gone a long way.

    Ferguson Buick GMC

    Ferguson Buick GMC

    3.1
    (35 reviews)

    The Ferguson Deal - I didn't love it…read more I was shopping for a used 2017 GMC Sierra and had looked far and wide. I came across Ferguson Superstore in Tulsa, Oklahoma, on car gurus, and they had a Denali edition. Perfect. I called and texted Erik Wells, the salesman. I was initially put off when I was told the price was non-negotiable, as everything is negotiable in sales. After looking at other cars with more and fewer miles, the price was right where it needed to be. So no negotiation was required, so I proceeded to the dealership. It was after six, and Erik was off but had stayed late to show me the truck, which was much appreciated. After a test drive, the car was clean, had the certified guarantee, and immaculate. I decided to buy it. Chuck ran me thru the paperwork, and I was out the door. The truck ran great, and I was happy. The next day, I backed out of my parking spot. A 6 point turn, I pulled into the mall. Another 8 points turn to get in. The truck was so big; it was a truck, after all. The more I thought about it. It just wasn't for me. I didn't love it. I remembered that Erik had mentioned the Ferguson Deal. A three-day / 150-mile guarantee that I was happy. I lowered my head and called Erik and chuck and sadly told them I had made a mistake and wasn't in love with the Truck. To my surprise, they said, "come in, let's make it right. " I mentioned two other cars I was interested in, and when I arrived at the Ferguson Superstore, Erik had both cars ready for me upfront and ready to go. I drove the first one I had wanted and fell in love. I took it across the street, did some parallel parking, a few ins, and outs, and decided this was the one. Upon returning to the dealership, I gave it the walk around, confirmed it was the one, and told Erik. Chuck quickly ran me thru all the paperwork once again. And I was in and out on a busy Saturday, within an hour. I'm not a fan of dealerships and prefer not to deal with them, but honestly, after this experience, I will be back and most likely only buy the Ferguson Deal. I can not express how worried I was that I had purchased the wrong track, and thankfully, because of the Ferguson Deal, I'm now a 100% happy customer.

    Took my sons truck to Marc Miller GMC in Tulsa to get a dealer installed option that i put on my…read moretruck as well here in Dallas, Tx. They quoted me $450.00 dollars. I told them i just had the same thing done to mine in Dallas for $150.00. They stated thats what they charge. I hung up on them and called Ferguson GMC and i told them what i wanted done and he said no problem that it will be $150.00. Highly recommend Ferguson if you are in the Tulsa area! Jeremy Doll

    Ferguson Kia

    Ferguson Kia

    2.4
    (41 reviews)

    Going to start this off by saying that until recently, I had never had a bad experience at a Kia…read moreService department. My experience started off at the other Kia dealer in Tulsa--Midtown (Highly advise staying away and instead bringing your car here to Ferguson). Midtown gave me the runaround for months, filled me with false promises, and sent me home time and time again saying everything was fine with my car. I had multiple misfires, and all they could do across three visits was sell me spark plugs, replace/swap coils, and then circle back to try to sell me spark plugs again (after just 7,000 miles). Ultimately, I was left with a dusty, bird-feces-covered car that had been parked and forgotten about. They claimed they couldn't replicate the issue--but somehow had no problem giving me a separate list of $1,500 worth of other recommended services. I'm not a car guru, but I learned more than I'd like to admit thanks to the lack of service Midtown Kia provided. Fed up and completely irritated by the disregard for the state of my vehicle, I came to Ferguson Kia--prepared for the worst. At that point, I had lost all faith in Kia. I am so thankful and happy with how Ferguson Kia handled my vehicle. I explained my experience with the other dealership--they listened, took note of what had already been checked, and acknowledged the issues I was still having. I'll be honest: they promised to take care of me and look into it, but at this point, I didn't believe them. However, Anthony, my service advisor, was amazing and professional (even with all my questions, doubts, and lost faith). They discovered a major issue with my engine, and he quickly got a replacement--100% covered thanks to Kia's 10-year/100,000-mile warranty. Thank you to Anthony, the service manager, and the technicians for doing a thorough job and not just going through the motions. Thank you for restoring my faith in Kia

    Wow, I went to Ferguson Kia dealership last month because I had two nails in my tire and they…read morereplaced the tires. I had a terrible experience that day. Yesterday my back driver's tire went down to 25% which tells me there's another nail in the tire. Brought it to Hibdon tire place and the nail is on the shoulder so of course I'll have to get a new tire but they showed me the tire had already been plugged. They sold me used tire. I am beyond upset. That was a horrible day. That was a horrible experience. I will never go back there ever again.

    Quality Value Auto Sales

    Quality Value Auto Sales

    2.8
    (21 reviews)

    In my opinion, the car/SUV/truck sales business in Tulsa and Broken Arrow is long overdue for a…read moremajor overall starting with treating the customer with dignity and respect. I was in need of a car so I could visit my wife who was hospitalized with major health issues. I informed the Qualified Value Auto Sales car sales "professional" of this and together, he and I looked over various cars on the Quality Value car lot. I located one I liked, so he and I took it for a test drive. After we returned to the Quality Value car lot, I asked if he had the title for this particular car. He looked through his desk and was unable to locate the title. He said he would need to speak with his manager and would get back to me. A few days later I received a phone call and was asked to participate in a three way phone call with his manager. I made the call and asked the manager when he thought they would have a marketable title in hand. He said he should have the title within a week from DMV and that the title would have their Qualified Value Auto Sales listed as the owner. I asked to please have your salesman call me as soon as the title arrives. They said they would call me when they had the title. I waited and waited and there was no return phone call. So, one evening I went over to the Quality Value Auto Sales lot, looked around carefully and noticed the car was missing. I then called the next day and asked the salesman about the car. He said they had just sold it to a customer for cash. The hospital required me to be present so they could get my authorization for various procedures they wanted to perform on my wife. Quality Value Auto Sales actions left me in the lurch.

    I based my purchase on the record of seemingly good reviews. I bought a 1998 Jeep Cherokee XJ on…read moreMarch 12th, 2022. I paid twice the book value for this vehicle, for a few reasons. 1. It was in really good shape for the year. It was clearly garage kept, and it was also the exact model and year I had been searching for. 2. I was told by the two salesmen who work there, that the jeep was just recently serviced with all new fluids, new shocks, coils, front a rear diff fluids, etc. 3. It was claimed to be a one owner locally owned vehicle (however there were actually two owners because the owner of the car lot registered it and drove it for 6 months, even though I was told they just got a jeep 2 weeks prior to me coming in) 4. These jeeps have become hard to find, and if you can find one in original form, in good condition, they are worth more than book value states. I did my due diligence and checked the jeep inside and out, and visited the lot more than one time going over the jeep. I discovered the AC did not work, and they claimed it has always worked. I took it for a test drive and everything seemed fine. I asked for a detailed list of all the things completed when it was serviced, and they backtracked and said they couldn't remember what all was done. When I came in to buy it, one salesman said the price was firm and impossible to improve on, however the other salesmen had already told me he would take 500$ off the asking price. They honored the 500$ off. I drive the jeep home and felt very pleased about my decision. Today is March 16th. 4 days have gone by, and 50 miles since I left. I have a huge puddle of coolant in my garage. I have traced it to the water pump. However Thin is 150$ fix and a weekend of my time. So not a deal breaker as it's an old jeep and likely the original water pump. However, the rear end has developed a bad whine. I took it to a local shop and they pulled the diff covers off. They determined the gear oil is completely burned and destroyed, as are the gears in the rear end. So after 4 days it has become unable to drive and the cost for new ring and pinion gears, oil, bearings, etc, is around 1,500$. Obviously this is very upsetting. I reached out to the salesman I worked with. I explained the situation and asked if there was anything they could do. Hoping they would offer the customer service to either have the mechanics that "just serviced" the jeep, repair this. Offer to cover a repair from my mechanic, or at least offer to split something. They did not. They told me all cars are sold as is and told me they could forward me the as is paperwork again if I lost it. They completely ran away from any costumer service once they had my money in their hands. I will not work with these guys again and if you have the ability to buy from another small local dealer here in tulsa I would highly suggest it. I'm reasonable and I understand it's an older jeep and of course it's not perfect. That's where the AC leak and water pump leak fall into. However, when I pay double book value, for a jeep, I kind of expect the to not have to add a few thousand more on top of it to make it drivable. Even if this was preventable, I still expect a dealership that prides themselves on customer service, to step if and offer some sort of help. Not tell me to kick rocks.

    Ferguson Superstore

    Ferguson Superstore

    2.6
    (37 reviews)

    I was surprised to read negative reviews of Ferguson. We have bought Kia vehicles from a few…read moredifferent dealerships and we have now sold a car to Ferguson, and they've knocked it out of the park each time. They do not mark up their vehicles like other dealerships so the prices are hard to beat. As far as customer service they've always communicated quickly and clearly. Perhaps there's a bad egg or two in their operation that causes some of these reviews but as far as I'm concerned they're top notch. I'll always check their inventory before buying any car down the road.

    I had a very disappointing experience at Ferguson Superstore in Broken Arrow. I visited to purchase…read morea vehicle and was misled by the salesman, Daryon, who made promises about details and vehicle condition that were not fulfilled when promised. Despite agreeing on a windshield replacement and a premium detail the vehicle was neither properly detailed nor had the windshield replaced the day of pick up. The dealership had 1 week to complete the items because I had an upcoming vacation. Daryon became irate when I expressed my concerns and dismissed me, even though I had a clear agreement. I had to return to the dealership multiple times, where I was met with more unprofessionalism from Daryon who at one point raised his voice at me and Rob from finance had to ask him to Leave 3 times before he finally did. Rob ultimately got me connected with Manager Keegan was the only one to handle the situation appropriately. It's clear that Daryon will say anything to close a deal. I sincerely hope Ferguson takes customer service more seriously than their sales targets. Because no customer deserves to be lied to and treated this way. Be cautious when buying from here, as the promises made may not be honored. The vehicle still has a terrible smell. There are more details I have left out and would love the opportunity to discuss those details with a leader at Ferguson. On a positive note, Brian S, Keegan, and Rob were helpful. Daryon, however, needs a serious lesson in integrity and customer service. I love the vehicle, but the experience was awful.

    Liberty Auto Finance

    Liberty Auto Finance

    1.9
    (9 reviews)

    I am a traveling nurse and I am submitting this formal complaint regarding a vehicle purchased from…read morethe Liberty Auto Finance location in Broken Arrow. Upon purchase, I was initially satisfied with the vehicle; however, within two months the transmission failed, rendering the car undrivable. The dealership repaired the transmission at that time, and again when the issue reoccurred shortly thereafter. Despite these repeated failures, I was assured the vehicle remained under warranty. When the transmission failed for a third time--less than six months after purchase--the dealership refused to assist with transporting the vehicle back for repair. I was forced to pay for towing out of pocket. After receiving the vehicle back, the transmission failed again in fewer than 20 days. I requested assistance from the dealership due to the ongoing warranty and the repeated nature of the transmission issues. My request was denied, and I was instructed only to continue making payments. It is important to note that I had never missed or been late on a payment until the dealership refused to address this recurring mechanical defect. The vehicle has now experienced transmission failure three times in under six months, and the dealership has declined to take appropriate action to remedy the situation. Their willingness to assist has significantly diminished despite the clear pattern of mechanical failure. I have sought legal counsel and suspended payments due to the unresolved and ongoing issues with this vehicle. Based on my experience, I strongly caution consumers against purchasing a vehicle from the Liberty Auto Finance location in Broken Arrow, as my vehicle has proven to be a lemon and the dealership has failed to provide adequate support or resolution.

    They need to improve everything. They don't stand behind the vehicles They sell at all! If there…read morewas a 0 star rating that's what I would choose!

    Ferguson Subaru - car_dealers - Updated August 2026

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