Oldest hardware store in Tulsa! They have a little of a lot of stuff, you will probably find what…read moreyou want. They have hard to find items that chain stores don't fool with. They had the best rasp I have ever seen, 4 sizes in one! Help support a local business, look here first for hardware needs.

Very helpful people. Nice old time hardware store. They carry a little bit of everything and best…read morething is they are locally owned and I would much rather support them than the big box stores.

Exceptional customer service. Dallas went above and beyond in helping me with my door hardware. He…read moreis extremely professional, polite, responsive, and knowledgeable at troubleshooting the split finish hardware I purchased. He was great at explaining and walking me through steps. I am a happy customer and highly recommend Home Hardware USA.

Our Westlock door knob going from our house to our garage self destructed on Tuesday temporarily…read morelocking me out of our house. After my wife came home and got me back in through the backdoor, I took the knob apart. The Westlock help line pointed me toward Home Hardware. I had never heard of them, much less been there. When I got there, Craig Tyler greeted me. I told him my situation. I expected to buy a new knob assembly. Westlock no longer makes the one we had. Craig took my zip lock bag with all the pieces and proceeded to rebuild it before my very eyes. He even rekeyed it to our key. It may have taken him ten minutes. I could not believe it. After putting it back together and slipping it back in my bag, we proceeded to head to the front counter. I asked him how much I owed. He said nothing. I tried to pay him for his time. He would not take anything. I joked with him about him being a brain surgeon after hours. No one or no company has impressed me like Craig and Home Hardware did on Tuesday morning in a long long time. I am totally sold on them. They have a new customer for life. As I said earlier, I had never been there before. They serviced a part they did not sell me. Hats off! What a breath of fresh air. This was old fashioned customer service at its best. It made me feel like I was back in the days I grew up in at a store in my neighborhood. By the way, I was able to put the door knob back together in less than 10 minutes without any issues. It works great!!! Thank you, Craig! Thank you, Home Hardware. As one of my favorite professors used to say: "May your tribe increase!"

went to westlake ace hardware, attempting to return item,…read morewith my receipt within return policy guidelines. respecting westlake ace hardware's return policy. however when respectfully spoke with the manager, and requested a refund with the product with me, and my receipt in hand, he was just rude, insulting, and refused to honot the store refund policy and give me a refund. when politely mentioned the store's return policy, the manager got angry, he said he doesn't give a damn about the return policy, or what the return policy says, and told me to get out of his store. I politely left the store. obviously this manager was way out of line, and needs to realize this is NOT his store, it is the company's store, and that he is just an employee of the company. will never go back to westlake ace hardware again. never do any business with westlake ace hardware, they obviously do not respect or care anything about their customers or customer service.

Westlake Ace Hardware is amazing. They remodeled and expanded the store a few years ago. I prefer…read morecoming here rather than going to the big box home improvement stores. The store has such an excellent mix of tools, hardware, and a surprisingly complete kitchen gadget and cooking supply section. I can just walk the aisles for hours and be amazed at the diversity of products on the shelves.

Me and my partner own an outdoor renovation company and have been looking for places to get some…read morequality tools without breaking the bank however this experience was wild. We got to the register at 4:50 the system shut down and they were scrambling among themselves to take the payment for some reason. they started complaining about how WE made them close late(5) . After being at the register at 4:50 I didn't get my receipt till 5:10 which was followed by an employee making the comment "I'm late for my appointment" absolutely ridiculous, rude, and completely uncalled for. Their prices might be reasonable but their customer service and attitudes were atrocious. Due to them rushing us out the door after the system we forgot our phone there, so if we go back and it's not there now you know the kind of integrity they have as well. I'm not one to ever be worked up but the way my man and I were treated was horrible

I've been there many times for years. Everyone is helpful and friendly. For the guy who left his…read morewallet at home that's on you. To give them a bad review for your mistake you need a crying towel.

Large clean store full of farm supplies and livestock needs. Selection of men's and children's…read morecloths, but I only saw scrubs for women. Trailers, farm equipment, tools, guns, hunting. Okay people

I Never Get Proper Assistance anywhere there…read more.. No Large Boxes of Wood Screws when I was there & the kids (3 of them) came to help & had no idea what wood screws were!...

service having worked at the store for a short time, i…read morerecognized two coworkers from that stint of employment, including the cashier, whom was friendly and kind, as i remember from our time working together. the section with weedeater trimmer line also had adequate signage, though its location in the same section of the store from when i worked there even further convenienced the shopping experience. selection the selection of trimmer line was various, including three thicknesses, each delineated by a distinct color. i purchased the thinnest trimmer line, the .065 variety, because the black & decker weedeater i've used most frequently for the current lawn care season includes instructions suggesting that measurement of thickness. the trimmer line fit well in the placeholding spool indent and spool itself, and although the cap to the trimmer head had fallen off the weedeater, i believe the only way to successfully operate any multipart machine is to address each component individually to the best of your ability, while keeping the overall function in mind. and that to say, if you have a weedeater cap compatible with a black & decker .065 trimmer line thickness, please refer to pictures below for indication of a specific model, and reach me at (539) 525-5464 if selling, because i am in the market for such a part. value although i do not remember the specific price of the trimmer line pack, i'd estimate it was about 10 bucks. and i'll also add what i recall about pricing from working at the store, that harbor freight has as its mission to provide quality tools at the lowest price available, though i worked in the warehouse so please do not ask me bout no price match lol.

First, I have been a loyal Harbor Freight Tools customer for years and years. I've made many…read morepurchases from Harbor Freight over the years. I never thought I would ever have an issue with their products or customer service. That has all changed as a result of my latest purchase during this past power outage. I learned a lot about portable power generators on this one. If the electric power to the gas pumps at Quik Trip ceases to work or Quik Trip runs out of gasoline, a gasoline powered portable power generator isn't going to be worth much, is it? Harbor Freight like most Tulsa retailers sold out of portable power generators within hours of the power outage. I patiently checked back with Harbor Freight daily; they finally received a shipment of generators. BTW, they refused to sell ANY floor models because "they didn't have the necessary items (whatever that might be?) to work properly". Really? All they need to work is OIL and GASOLINE.... OK, so I get the Harbor Freight portable power generator home only to find out it didn't have enough juice to power my portable room air conditioner. I could have lived with that, however the second day of operation, it began to leak GASOLINE! Talk about a fire hazard! When I returned the generator for a refund, I showed the store clerk a photograph of the fuel leak and explained that the unit is DEFECTIVE. Defective means defective. In response, the store clerk showed no empathy or sympathy for my situation and then informed me that if the box is opened for ANY reason, a restocking fee will be subtracted from the refund. I again made my case; the generator is DEFECTIVE and it isn't just a scratch on the paint, it LEAKS FUEL posing a FIRE HAZARD. You can check out their policy which is written on the back of their receipts. She stuck to her story and offered the refund minus a 20% restocking fee. I took the cash then left the store never to return again.

They always have individual unique screws and other hardware. I like looking around since they have…read moresuch unique items for sale that you don't see anywhere else. Service is always good.

Sometimes it's good to go to a smaller store where it's easier to find things and there's someone…read moreto help you.

I am 72 (going on 73 haha) and I needed to come in and grab some flowers and mulch for my garden,…read moreluckily for me I was fortunate enough to run into a young man named Spencer. He helped me to both the mulch and flowers. Very pleasant young man. He was very polite.

Was told it be delivered 3 days in a row without delivery. It was finally delivered on day 4! It…read morewas delivered in great condition. It runs perfectly.