I've shopped here for years and everyone that works there is always so helpful. Every time I go in…read moreI'll have at least 3 people ask if they can help me find anything. I don't know, maybe I just look lost! Ha! The store is always well stocked, and has a wide range of products, from typical hardware to bird feeders, bird seed, paint, BBQ seasonings and implements, grills, smokers, lawn equipment, chimaneas, specialized wood chunks like mesquite, pinion, hickory, live plants. It's really pretty fun to see what all they have! Ace gives that small store attention but plenty of selection!

Did not have a good experience at this location. Workers were not knowledgeable about the simple…read morepower cable question I had. Then they were very rude and answered that they couldn't be helpful because of liability reasons. I understand liability and risk well - this was just an unwillingness to help in an abrupt rude display. I like the helpfulness of ace usually and that's why I went there. I won't return. Neither should you. They look like a hobby lobby with hand cream and fancy soaps when you walk in - not a hardware store.

Westlake Ace Hardware is amazing. They remodeled and expanded the store a few years ago. I prefer…read morecoming here rather than going to the big box home improvement stores. The store has such an excellent mix of tools, hardware, and a surprisingly complete kitchen gadget and cooking supply section. I can just walk the aisles for hours and be amazed at the diversity of products on the shelves.

went to westlake ace hardware, attempting to return item,…read morewith my receipt within return policy guidelines. respecting westlake ace hardware's return policy. however when respectfully spoke with the manager, and requested a refund with the product with me, and my receipt in hand, he was just rude, insulting, and refused to honot the store refund policy and give me a refund. when politely mentioned the store's return policy, the manager got angry, he said he doesn't give a damn about the return policy, or what the return policy says, and told me to get out of his store. I politely left the store. obviously this manager was way out of line, and needs to realize this is NOT his store, it is the company's store, and that he is just an employee of the company. will never go back to westlake ace hardware again. never do any business with westlake ace hardware, they obviously do not respect or care anything about their customers or customer service.

This small town hardware / home improvement store is exactly what too many towns have lost. A…read morelittle of everything and super friendly service. Don't go to a big box store when you can stop in and see these guys!

From the owner: Small town hardware store with friendly service.read more

We absolutely love Petty's! Everyone is so helpful and friendly. They have a good selection of…read morehardware, lumber, plumbing, propane, and more. They also do saw blade sharpening, fasteners, paints, etc. They have really been lifesavers during some home emergencies. They have very knowledgeable staff that always take time to help!

This is the hardware store you remember as a kid. They have everything and more importantly they…read morehave employees that know everything and want to help.

Great service and very eclectic offerings (for a hardware store). You can purchase paint, tools…read moreBob's Red Mill Artisan Flour, noodles, cinnamon rolls, coozies, coolers, plants, etc.

Well supplied store, They have everything in stock and extremely helpful employees! Plumbing,…read morepaint, electrical and all things outdoors from plants to insect control Huge selection of gifts and local yummy foods!

They have great customer service and I can spend hours in there no matter what project I'm working…read moreon!

Great finds every day. What you need for that home project. From screws to door knobs.read more

service the service…read moresufficed, with some highlights being a self-checkout attendant opening a second group of monitors when the first four got busy, and the self-checkout attendants interacting with customers by offering polite greetings and salutations. that said, i'd prefer an option of at least one open cashier lane, to promote the option of asking a question, such as about return policy. selection the store offers a variety of trimmer line options, including in a .095 size and .080 size, of which i'd got the latter. and although the weedeater i was borrowing, for which i'd not been able to find direction for trimmer string size, looked to be built for a smaller, .065 or so size trimmer, i've removed the line from one spindle and put it on the weedeater, a process in which i'd noticed increased ease by cutting the line in half and putting it on only one half of the weedeater spindle head. value the value was good, with the trimmer line being in a 3 pack improving the value for the particular product. nonetheless, i'm of the opinion the store can benefit from improving advertisement of its return policy, by ensuring a cashier lane is always open to facilitate customer questions or including the return policy directly on the receipt.

We sat in the appliance section for 45min ringing their bell, waiting for an attendant! We could…read morehear the announcement on the intercom! We even went & requested service at the front desk but nobody showed up! We left & went to HOME DEPOT!! We had an attendant serving us in 2 minutes! We had our appliance paid & delivery scheduled in 5 minutes! LOWES lost a Large CASH SALE because they couldn't bother to serve a customer! Do better Lowe's!!!

Friendly staff are here. While the store is well stocked, they are willing to order that special…read moreitem you need to complete the job.