Pros: so many things from my home are from Williams Sonoma. I have only had very good customer…read moreservice experiences here. Everything I have ever bought here has lasted for years and years and never needed to re-replaced. Cons: I have no issues with William Sonoma until today when I went shopping with a disabled friend who is a wheelchair user. Yes the store is mostly wheelchair accessible. But there's lots of stairs and so we were always looking for the area where the ramps were. We often found ourselves getting trapped in corners and having to reverse out. My friend sits in a very narrow wheelchair so she was able to fit through all the aisles. But I feel like someone in a regular size wheelchair would not be able to.

Pricy place with mostly good quality stock. Every kind of high quality appliance for cooking and…read moredrink making. Baking supplies, dinnerware, drink and drink making supplies. Lots of knives and cooking utensils. They do have spices and cook books. They do have crystal. Employees usually very helpful.

The showroom has a lot of bath tubs, faucets and sinks on display. Everything seems to be mostly…read morehigh-end products and/or price. The salesperson told me I won't be able to get a brass/champagne bronze kitchen faucet for $300 to $350. Their bathroom vanities (just the cabinets) are all custom-made, and they start from $2000.

Plumbing parts supply store has gained a new life long customer. I went here yesterday for the…read morefirst time ever. I usually go to a place a little closer to my house that rhymes with clock. As soon as entered the door I was greeted by Ray Long. This gentlemen was one of the most friendly and helpful person Ive experienced in any retail setting. He was super knowledgeable and just simply nice. This trait is hard to find in this type of setting. This was just minutes before they closed for the day but you couldnt tell by Ray's great attitude. I cant say enough about my xperience at heatwave, this gentlemen is a true asset to this business. As far as the actual sales floor and building, it was top notch, new looking and well organized store.

Don't bother! Unless you look rich, they won't wait on you. I didn't have time to go home and…read morechange after tennis, so I was in shorts, a t-shirt and my visor, and not one person offered to wait in me. There was no one at the front desk where I assume they normally greet customers. So I went looking at things by myself. Several sales people saw me and most weren't with other customers, but no one offered to help the whole hour I was there. I kept checking at the front desk and still no one there until the last time I passed it in the way out. I was out of time by then, so I didn't bother talking to that person. It's probably just as well. Most products were substantially overpriced. They do have beautiful products there though.

Great selection, greeted by everyone, store was organized and clean. Would definitely buy from them…read moreagain!

These guys are great. i have used them for several small projects (cabinets, doors, and matching…read morevintage molding) and never been disappointed. Have you ever found a business that you just love working with? Well for me, Woodmasters Cabinetry and Millwork is that company. I only wish I had more projects because Barry and Ann are so easy to work with.

I hired Michael and Sandra to do my granite because they seemed very professional and trust worthy…read more That is about the positive of my experience. After a month went by I asked when they are actually going to do my install? They gave me installers (Edgar) phone number. I give him a call and set an appointment with him on 2:00 PM a couple days later to measure. I take off work early to meet him and 2:30 I call him to ask where he is? He tells me with no apology he is getting lunch and will get there when he can. 4:30 comes and I call him again, he tells me once again he is going to get some lunch and will get there when he can. I tell him good luck with that. He catches me on my way out the door and I say "if I told my paying customers what you told me after you set the time I would not have any business with them" and left. I ask Michael to get me a different installer. He tells me about Marco and says he has 16 years experience and is very nice. He comes over to measure and about a week later he starts his install. He tells me that he needed to come back the next day to finish for only a couple hours. When I get home I was shocked at how much was not finished and missing one sink and all the faucets. I asked Michael and Sandra to come look at my install and they come and take pics of all the unfinished granite. I asked them why he would leave without finishing and they tell me it was their fault because they had to send him on a more important job than mine! They also tell me my sinks and faucets were at the original installers which made no sense why I had 3 of my sinks already. I asked who was going to install them since they gave me the impression that was part of the deal. They gave me a number to a plumber to call for that at an extra cost. They text me the next day and ask me to be at my home when installer is there so I can tell him what to do, I then say what sense does it make for someone with no experience telling a 16 year experienced guy what to do!? I talk to plumber and he tells me an amount of expected bill with possibility of more, I ask him for a break down after we set a time for him to show up and he never answers me back. I received an email bill for the install while Marco was working and it seemed too high. I asked Michael what was the cost of my fireplace since I agreed to that after my first estimate from them. He tells me one thing and I ask Marco while he was here and tells me something way different! I tell them how unhappy I was with my experience thinking they would make it up with some kind of discount but find out they were only trying to overcharge me when it was all said and done. Only thing they were concerned with was getting money without giving any apology. Don't let them fool you!

I recently custom-built a home and needed assistance picking out lighting and plumbing. My contact…read morewas Tanya, and while she was helpful in some areas, she didn't direct me in the right direction for many others. The right size of light fixture for an area, the right flow capacity for a kitchen faucet, the correct mirror sizes, etc., cost me extra money to correct once I discovered they didn't work for my new home. I felt there was a lack of attention provided for such a large order.

Not enough stars on this site for this place. Walked in here, needing one small part for a kitchen…read moresink. The total cost of this part is maybe $1. Two people spent 20+ minutes troubleshooting, researching and eventually finding the right part, calling their Delta rep, and having it delivered tomorrow from OKC. Could not possibly overstate their awesome customer service.

Very friendly staff. There is literally everything you would need here from high end cookware like…read moreLe Creuset to inexpensive measuring cups. There might be more higher end things but there are lots of gadgets. I went in looking for a pepper mill and although I didn't find one I liked, I will be back, especially when I need a gift item. They had all shape and sizes (and price ranges) for serving ware. The same with cake stands. Decent selection of specialty food gift items, too. The store is jam-packed of goodies for the foodie in your life.

I went in with the mind set to buy a wedding gift and I did. I made the mistake of not immediately…read moreleaving. I couldn't help it...There are SO many things to look at and touch. I doubled my bill by purchasing things for myself. You MUST visit this store. There are things here that I didn't even know existed. I didn't make it through everything because of time. I will definitely go back. The ladies that work there are friendly and have great ideas for gifts. Kaboom! Another win!

We had selected flooring at another tile place in town. But we came here at the suggestion of our…read morecontractor. Because these guys already have tile in stock and we wouldn't have to wait for delivery. I showed them what I liked, and they showed me high-end versions and more affordable versions. They had a variety of lights that I could examine the tile under. Of course my husband chose the more affordable version. The tile was ready in two days. The tile shop notified my contractor and they picked it up for us. Great customer service.

From the owner: Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home…read moredecor ideas and creating beauty both indoors and out. Our associates travel across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 100 stores, we offer a wide selection of high-quality tile products. Come visit our store!