I am 72 (going on 73 haha) and I needed to come in and grab some flowers and mulch for my garden,…read moreluckily for me I was fortunate enough to run into a young man named Spencer. He helped me to both the mulch and flowers. Very pleasant young man. He was very polite.

There are some employees who really try to help. However, recently My adult son and I were looking…read moreat water heaters to replace mine. There was no clerk we could see so he went to look for a dolly or something to load the water heater on in order to buy it. He couldn't find one. We finally left. We didn't buy a water heater. Most of the time we find clerks who don't know the items on the shelves. In other words, they don't seem to understand what the dimensions are or how something can be installed. One time I want a battery tester. There were 3 clerks involved. They didn't know what a battery tester was. I ordered one from Walmart.com.

Wick stop in for key cutting. Super cute store. Very friendly employees. Has a variety of items:…read moretoys/camping gear/tools/garden items

The people, the popcorn, the service, the old school mom and pop shop that has little tid bits of…read moreall the things you need !

Pros: this location is great. It doesn't have all the car traffic the other locations have. There's…read morelots of employees always willing and eager to help. Easy return policy. They have everything in this store. Always have what we need. This store is packed with merchandise. Any time we have a honeymoon project we come here. Cons: none I can think of.

We ordered custom blinds for our new home and neither the customer service rep nor I were aware of…read morethe ramification of the options available. What we received for one standard sized window was perfection. A roll top blind with a valance up top is absolutely perfect. On a window in the adjoining room, we tried to get the same material, but the problem was the massive length of the room. We had to order two blinds to roll up together, but a valance was not available with the length. It looks unfinished. Let alone the gap in the middle looks like someone's gap toothed sister and on a front window no less. We ultimately ended up ordering some curtains to cover the shade on this larger window because we wanted additional coverage from the street. At the end of the day, we should have gone with a true custom blind and window coverage source for this specific oversized window. I'd recommend the same for anyone with an oddly shaped window or frame.

Westlake Ace Hardware is amazing. They remodeled and expanded the store a few years ago. I prefer…read morecoming here rather than going to the big box home improvement stores. The store has such an excellent mix of tools, hardware, and a surprisingly complete kitchen gadget and cooking supply section. I can just walk the aisles for hours and be amazed at the diversity of products on the shelves.

I had never been to Ace Hardware before, so I decided to stop in and see what they had for sale. I…read morewas surprised at how large the store is, and how much merchandise they had on display. The employees were very nice and asked if I needed help with anything. I ended up buying some grass seed for my yard and several bags of topsoil for a really good price. When I was checking out, one of the employees told me that if I download the Ace Hardware app on my phone that I would get 1000 free points and a $10 off coupon for my next purchase. Obviously, I downloaded the app! This location has a lot of parking and has pretty much everything you would need for your home or yard. I will definitely go back again soon and use my $10 coupon.

Exceptional customer service. Dallas went above and beyond in helping me with my door hardware. He…read moreis extremely professional, polite, responsive, and knowledgeable at troubleshooting the split finish hardware I purchased. He was great at explaining and walking me through steps. I am a happy customer and highly recommend Home Hardware USA.

Our Westlock door knob going from our house to our garage self destructed on Tuesday temporarily…read morelocking me out of our house. After my wife came home and got me back in through the backdoor, I took the knob apart. The Westlock help line pointed me toward Home Hardware. I had never heard of them, much less been there. When I got there, Craig Tyler greeted me. I told him my situation. I expected to buy a new knob assembly. Westlock no longer makes the one we had. Craig took my zip lock bag with all the pieces and proceeded to rebuild it before my very eyes. He even rekeyed it to our key. It may have taken him ten minutes. I could not believe it. After putting it back together and slipping it back in my bag, we proceeded to head to the front counter. I asked him how much I owed. He said nothing. I tried to pay him for his time. He would not take anything. I joked with him about him being a brain surgeon after hours. No one or no company has impressed me like Craig and Home Hardware did on Tuesday morning in a long long time. I am totally sold on them. They have a new customer for life. As I said earlier, I had never been there before. They serviced a part they did not sell me. Hats off! What a breath of fresh air. This was old fashioned customer service at its best. It made me feel like I was back in the days I grew up in at a store in my neighborhood. By the way, I was able to put the door knob back together in less than 10 minutes without any issues. It works great!!! Thank you, Craig! Thank you, Home Hardware. As one of my favorite professors used to say: "May your tribe increase!"

When I moved here 3 years ago, this Ace location was probably the best hardware store I had been…read morein. Shelves were stocked, clerks were walking around or stocking and ready to help you. Checkout was friendly, fast and easy. Today I went into the same store and couldn't find what I was looking for. I walked the entire store looking for an employee that would help me find it but I did not see a single employee anywhere! Even yelled into the back room but no reply. I did buy something else and went to checkout. There was only one clerk and she was struggling to checkout the couple in front of me. It took her about 5 minutes to get it right with them, although they only had 3 items. I won't be back to that store unless it is the only one left in Tulsa area.

Great staff Helpful & selection of plants & hardware for hanging curtains. Easy to find items.read more

What a delightful experience! We started our day with our shower door breaking. That afternoon, we…read morewent to Home Depot and met a very professional sales lady named Tammy. We didn't know what we wanted or even whether we wanted to replace the wheels on the old sliding shower door. Tammy asked us questions and found exactly what we wanted and in record time. I am so excited about getting my new shower doors with a black frame and tempered glass. It will transform our guest bathroom. Tammy is amazing!

Mostly this is a review of the outstanding service we received from Tammy. We were shopping for a…read morenew sliding shower door for the tub in our guest bathroom. Even though Tammy usually works in flooring, she took charge of us and spent considerable time helping us get exactly what we were looking for. She even provided water and a dish for wife's dog. Very friendly, knowledgeable, and personable. She deserves a raise and a promotion.

Made my first foray into Woodcraft today in search of a new bandsaw blade. I've just recently…read moregotten into woodworking and needed a new blade. My research pointed me to Timberwolf brand blades, and Woodcraft is the local supplier. People are out of the world friendly. Store is stuffed with almost everything a woodworker would need and they have classes and an actual shop area. In back is a well stocked lumber area with all kinds of 'usual' and exotic wood. If woodworking is your thing, and you haven't been to Woodcraft, you need to go.

My only issue is the amount of $ I spend whenever I visit ‍‍‍, other than that great place with…read moregreat people!!!

I've been going to an Ollie's for ages. I was really happy a few years ago when this one came to…read moretown because I knew I loved Ollie's back when I lived in DC. It's chaotic in all the best ways. This is the best place to buy books and activity books/kits for kids. Ollie's is usually my first stop for kids' birthday gifts or if I need to take wrapped single-serve snacks to a kid function. They also usually have plenty of seasonal items, whether it's decor, stuff for yard work, xmas toys, etc. tons of household items-small kitchen appliances, hygiene items (I go here for hygiene item drives that happen from time to time), rings, home improvement items and tools...it's really just a catch-all for random stuff. I buy pet food here often. It's just an easy place to get stuff at a really great price. I love deals and discounts, so I frequent here a few times each month.

We stopped by Ollie's Bargain Outlet. I had never been to an Ollie's before. Reminded me of Big…read moreLots or the Dollar Tree Store... Just less organized and more dirty. I didn't end up buying anything. I will say if I needed a gag / funny gift the Ollies blanket is so weird. Has the Ollie guys face all over it. I didn't need a gift so left empty handed - But the peeps I was with found some things. I personally will probably never visit an Ollies again. Just wasn't my thing.