Dakota LaPrelle is incredibly knowledgeable and helpful. He came out to the house to measure our…read morevery tight space for a LG laundry tower. It fit perfectly and was delivered and installed in three days. Martins Appliance company did a perfect and careful job installing the unit. We are completely satisfied and highly recommend Reid's and Martins. Many thanks. Phil B.

Reid's made it so easy to purchase a new washer/dryer. I was in a jam and needed a new machine as…read moresoon as possible. They had exactly what I wanted, in stock. My new machine was delivered the next day and the installation crew was amazing!!

My refrigerator stopped making ice and was pumping in warm air…read more I reached out to a few appliance repair businesses but settled on Better Place Appliances as their availability was later in the day and that fit my schedule. I was told $65 for the service call but that would be rolled into the bill should I go with them for the repair. He (Avi) arrived as scheduled and went straight to work. I already had the back panel off and the refrigerator clean and pulled out ready for work. It took him close to an hour but he got it up and running by adding a part that got my compressor going. He was very nice and helpful. However, at the end of the service he couldn't give me an invoice and charged me $350. Not sure what the cost breakdown is but it seemed a little high but I couldn't have fixed it myself so my ignorance cost me. But hey, it is cheaper than a new refrigerator.

Avi was great! He was able to schedule next day to come fix our oven. He was professional and…read morefriendly. He stayed to ensure the oven was working well after doing the repair. Highly recommend!

Konstantin has my business as long as he is in business! This most recent (11/27/18) call to him,…read morehe has helped me in the past, was regarding our fridge/freezer that decided to stop cooling the day before. Our food was going to be spoiled and replacement of a 13 year old fridge looked like no choice, we did all the trouble shooting us mere folk could do, to no avail, the cost of all food and fridge having to be replaced was not in our immediate budget. I called DK to see if he could come check it out the following day or ASAP. He not only was at my house within 2 hours of my call, but was able to replace some items and WALA! our fridge and food were saved! Konstantin is a hard working, honest business man that I appreciate, and again, he will have our business as long as he is in business! (Mulberry Ridge customer)

UPDATE: I have ring camera footage showing two visits. The first for 30 minutes. The second visit…read morefor 30 minutes. At most, this should have been 2 hours of work charged. I was charged for 3. The technician did not give me a price estimate for the second visit. He just said I would be charged for the part and labor but no actual price. This money would have been better put towards a new washer. I have corrected the price in my original posting. I had difficulty reading the handwriting. You can see the two charges for two different visits.

The company is run by very honest, hard-working, committed expert in subzero refrigerators. We had…read morea problem with our subszero leaking water onto the floor, ruining the surrounding woodwork. His advice saved the day tremendous pain and suffering, and his charge was free! It's rare that you find a business that gives that kind of service, especially after 9 PM at night, and I would absolutely recommend Santa Barbara Subzero for your Subzero or Viking refrigerator repair.

Wonderful service. He's very knowledgeable and honest. Would highly recommend!…read moreHe ordered the necessary parts and installed them quickly and then even came right back when an unexpected knob broke and fixed that too.

We discovered our refrigerator wasn't working 4:30pm Tuesday before Christmas…read more We measured the width of our Bosch at 36" but in our rush didn't measure height. Some of the refrigerators we liked were 72" and we were concerned they wouldn't fit. I was lucky to have a picture of my kitchen on my phone and the manager there was able to identify our model as being 70". Last thing we wanted was having a replacement that wouldn't fit into our kitchen. Being so close to Christmas we wanted to get our refrigerator replaced as soon as possible. Johnathan was great. He was very careful and rechecked the picture of ours several times and pointed out since it was right next to a wall some of the refrigerators that were right height had deeper doors that would hit the wall when it was opened. We really appreciate all his help to make we got the a refrigerator that would fit. We've bought other appliances from WDC but really especially grateful to the attentive service we received from Jonathan. Making a stressful evening go smoothly.

UPDATE: Right after providing the definitive photographic proof, WDC Customer Care officially…read moremessaged me stating they are 'closing the thread and will no longer be responding.' Instead of helping a customer who spent thousands on a full suite, they are completely ghosting me and hiding behind a 7-day transit damage loophole for an internal factory collapse. Absolute worst customer service imaginable Warning to premium appliance buyers: WDC Kitchen & Bath will completely abandon you if your appliances suffer factory defects. I purchased a full suite of luxury appliances from their showroom. Within 9 months, my Frigidaire Professional refrigerator developed massive subsurface robotic S-waves and dimples across the doors.The authorized field technician physically inspected the unit and verified the stainless steel skin remains 100% glass-smooth to the touch, formally documenting that structural 'ribbing is forming' from underneath the panel skin. This is an internal manufacturing material failure.Yet, WDC Customer Care just sent me an email hiding behind a ridiculous corporate loophole, claiming this internal structural collapse is 'cosmetic' and only covered for 7 days after delivery. They expect me to live with a warped, structurally defective multi-thousand-dollar appliance suite. Do not buy from WDC--once they take your money, they will not protect you from manufacturer corporate runarounds

This review is for Johanna...she is amazing…read more We are doing a remodel two bathrooms in our vacation condo in Santa Barbara from afar and we needed a one stop shop, high level customer place for purchase all the associated fixtures. We were able to set up dedicated appointments with Johanna to look at items in both Ferguson's large showroom and in multiple special order catalogs, create project orders online that we could share with our contractor, and place one large order for all the items we needed when we were ready. We've also been able to follow up with her with a few tweaks that we have needed to make and she has always responded promptly. We aren't done with our project yet, but so far, we give our experience with Johanna at FergusonSanta Barbara six stars if we could. **Note: if you are looking for Home Depot prices (we saw some comments about that in some other reviews), don't expect that. They do carry some standard brands (Kohler, Delta, etc.), but also higher end lines as well (for sure, they have lighting fixtures that you do not see at hardware stores). We didn't directly price match, but I imagine everything is marked up a bit to pay for the higher level of customer service you receive...something my husband & I found well worth it!

Chris was very responsive and his workers were pleasant and professional. We were very pleased with…read morethe work they did, which involved repairing many cracks and walls that needed to be repainted and fixing cracks and repainting the wainscoting of a bathroom. They were neat, they worked efficiently, and they did excellent repairs of the cracks and wood damage.

Roy IS the best. Always extremely knowledgeable, helpful, honest & fair. He has worked on my…read morethermador appliances.

This service did not complete the job they set out to,perform. Did not have the expertise to…read moredeal,with a common KitchenAid appliance and wasted many onsite visits. They will not be called upon again by this house.

We had a plumbing/washing machine emergency and Elijah from Appliances Best Friend came out to our…read morehouse within 10 minutes!!!! I can't believe how fast he was! He was so well spoken and explained everything that was happening so we could understand it. He was able to sort out the issue and was on his way all within 30 minutes from beginning to end. Thank you Elijah and Appliance Best Friend! We will definitely call on you again!

From the owner: We provide peace of mind by repairing and revitalizing crucial home maintenance appliances.read more

Found Roy because of all of you good, local Yelp people. Thank you. Not sure about you, but…read morerefrigerator failure is a fear of mine. Well, mostly I fear how my partner will react as her world is a world of fresh food. So when our 15-year-old fridge started to fail, I needed to get if fixed -- fast. Roy answered my phone message with a text. I then was able to text him the symptoms and follow some of his troubleshooting suggestions. This was perfect for me because I felt like I was doing something to solve this problem. When it was clear that I needed a professional, Roy booked a time and showed up on the dot. He found and fixed the problem and only charged a small amount. He also assured me that this was a particular fridge model that is worth keeping. I was able to save almost all of the food and now I know about Mesa Appliance for future appliance issues.

It was very bad experience....he promised to do the work to replace the drain of my…read moredishwasher....then he arbitrarily cancelled the job after I had purchased parts for him as he had requested

Bill and Elana are wonderful every step of the way! Throughout planning they spent time considering…read moreour budget, and educated us on the pros and cons of all options available. The work was done beautifully, we felt very comfortable with the workers in our home, and Bill addressed every little issue promptly and professionally. We ended up with our dream kitchen! Bill stuck to the budget (we added a few things to improve it, which cost more of course) and the Mastercraft team was a pleasure to work with!

We visited a lot of kitchen remodel places before deciding to give the job to Mastercraft. What a…read moregood decision! The owner/architect came up with a great design and had lots of advice that helped us choose the components. While other firms said they needed up to 2 1/2 months for the remodel, Mastercraft finished in a month! The installer was terrific...everything worked out better than I could have dreamed. I absolutely LOVE my new, colorful kitchen with great work surfaces and lighting. Highly recommend!