Wonderful service. He's very knowledgeable and honest. Would highly recommend! He ordered the necessary parts and installed them quickly and then even came right back when an unexpected knob broke and fixed that too. read more

I am very appreciative of Egor. He assessed the situation over the phone and ordered a Viking Secondary Drain Trough kit. However, when he came to install it, he discovered the kit had already been installed (years before). He did a thorough job of checking everything out and removing a lot of ice buildup, but concluded everything was working properly. He did not charge me for the kit and only charged minimally for his labor. I would highly recommend Egor for his knowledge and fairness. read more

The service was quick to respond reliable and is extremely knowledgeable of Viking subzero wolf products. We had a icemaker that wasn't creating ice very well and it was quickly remedied. He was almost too fast. While he was at the house, he installed a refrigerator water filter and now our ice nice and clean. read more

They are very professional and honest! They said we didn't need to repair anything at this time . We really appreciated their honesty, help and professionalism. We highly recommend them and will calling them whenever we need service. read more

Amazing fix! Had a nonfunctional freezer, ice machine, and weekly 2am frustrating alarms for our 12 yr old Viking fridge that Egor took apart and literally rebuilt. The problem was misdiagnosed by two other professionals before Egor confidently pinpointed the issues, ordered parts & had it working flawlessly after his 2 hour surgical fix. After saving us at least 12k on a new high end fridge, he even offered a discount at the end which we graciously declined given how much work he put into it. Beyond appreciative; by far the best option in town! read more

This is an indirect review. I asked if they could help service a terrible LG fridge that failed (as all LG fridges do apparently). Even though Yegor said couldn't help me with the brand, he did take the time to talk through the situation and talk to me about other brands. Even knowing I wasn't going to be an immediate customer, he continued to help me. Wonderful service, and will be reaching out if my new fridge ever needs repair. read more

Egor is the only Appliance Repair Specialist I will ever trust again. I had an emergency in the middle of the COVID-19 Pandemic. My Viking refrigerator, filled with precious groceries, stopped working. Egor, unable to make it to my home right away saved the day and hundreds of dollars worth of groceries and meals for my family. He helped me troubleshoot the issue over the phone and got my fridge up and running within an hour. We had never worked together before! Now I will not work with anyone else except for him! He even stopped by as a courtesy the next day with full PPE to check in on me. What an amazing person and businessman! Don't call anyone else. Call Egor! read more

The company is run by very honest, hard-working, committed expert in subzero refrigerators. We had a problem with our subszero leaking water onto the floor, ruining the surrounding woodwork. His advice saved the day tremendous pain and suffering, and his charge was free! It's rare that you find a business that gives that kind of service, especially after 9 PM at night, and I would absolutely recommend Santa Barbara Subzero for your Subzero or Viking refrigerator repair. read more

Okay! So, here we GO! This is my second review for our Sub-Zero savior, Egor. Honestly...he, once again, just saved the DAY! Our refrigerator went completely dark at 7pm FILLED with food, so we (of COURSE) called Egor. And LO AND BEHOLD! He picked up the phone right away and dove right into trouble shooting. He asked me to send photos of various parts of the refrigerator, then to check the circuit breaker, and in less than 5 minutes determined that it was our outlet. He suggested grabbing an extension cord from the garage and plugging the refrigerator into a working outlet until we could call in an electrician. Problem SOLVED! And at NO CHARGE! Once again...Egor for the WIN! Thank you, Egor! You are truly THE BEST! : ) read more

I found Yegor on Yelp and am so happy I did. He was very responsive and fixed my Subzero freezer for a relatively small cost (small by Subzero standards). Thank goodness for Yegor and Yelp! read more

The compressor in our Sub-Zero freezer stopped working after about 15 years. Egor came out (he was very responsive to schedule!), quickly diagnosed the problem, and provided a couple of options to fix it. He provided a lower cost option which I very much appreciated. I chose a path forward and he quickly made the fix, as well as a couple of other adjustments to ensure drawers and ice maker worked correctly. We should be good to go for some time! I appreciate Egor's responsiveness, knowledge, and ability to work quickly to resolve. I'd highly recommend him! read more

Igor really saved the day! I purchased a used Viking range which had some old parts that needed replacing and were hard to find. Igor was able to track them down for me quickly and get my stovetop, griddle, and oven working. He was conscientious and punctual and did his best to save me money while making sure that only top quality viking parts were used. He's my new go-to guy for appliance repairs! read more

Santa Barbara Sub Zero & Viking - Appliances & Repair Near Me - Santa Barbara, California

Egor was great! It's hard to quickly find an honest, nice and knowledgeable refrigerator repair person (because it's not a super common problem for one to have), but I took a chance on yelp and luckily found Egor. He was responsive, came on time and quickly assessed my problem. Above all he was honest (especially about cost, etc.). I hope to not have any appliance type issues, but if I do, I'm calling him! Highly recommend! (Ps. He even took his shoes off in our no-shoe household which people who come to help fix stuff often and purposely ignore! Extra star for that) read more

A big thank you to Yegor for coming out and diagnosing the problem with our Viking cooking range. He was very responsive and punctual with his visit and a thorough professional. We got very honest advice from him and are now looking forward to fulfilling the repair of our cooking range. read more

Our refrigerator started making extra-terrestrial noises that permeated the entire house so we needed a repair ASAP. Egor came to take a look the same day and fixed our fridge at a very reasonable price when we thought we were going to need to purchase a brand new fridge. He also took a look at a problem with our gas range at the same time without a problem. I highly recommend for professional, timely service. read more

Yegor was extremely courteous, professional and fixed my dryer quickly for a reasonable price. It runs AMAZING!!! its like its brand new!! Above all else he was honest with me about what the issue was and what my options were. I highly recommend them and i would DEFINITELY use them again. Thank you for the FABULOUS service! read more

Egor and Vlad were outstanding! I called for consultation for my refrigerator that was not cooling and they showed up in 15 min. Egor was very polite and explained in detail his process while doing his inspection. Unfortunately it was not worth fixing as it would cost the same to replace it with a New Refrigerator. I am so happy with them for being so thorough. I will be calling them again if I have further issues with my appliances . They were reliable , honest and detailed oriented. Such an amazing experience. read more

Vlad was able to come out last minute and help me as my home warranty company was going to take two days just to identify a repair person and it wasn't clear when the refrigerator and freezer could actually be repaired. Vlad did a full appliance inspection, readjusted the freezer drawers so they shut properly creating a better seal, and showed me how the fan motor was barely working. He was able to replace the motor on the spot and the fee that he charged was very reasonable. My fridge and freezer are back and working in perfect order again! read more

If you ever have a problem with your Sub Zero, you have to call Egor. My freezer's compressor went out and he was there that day. He is very honest and straightforward with pricing and is a true expert that stands by his work. read more

Egor was great. I've had my Viking Professional fridge worked on in the past by multiple people but nobody truly knew much about what they were doing. After 2 minutes it was clear that Egor knew the appliance inside and out, and what the solutions were to each symptom. Quality work and personable. A+ read more

Santa Barbara Sub Zero & Viking - Viking Professional Refrigerator - Appliances & Repair Near Me - Santa Barbara, California

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Egor was disassembling my oven within 30 seconds of stepping in the house and found the problem within 90. He laid out a few options and explained the pros / cons of each. He made the problem easy to understand and answered all of my questions in detail. Very happy with the experience and the fix. Very fast and responsive! read more

I usually do not write RAVE reviews, but this time I must because Egor was so great! He came right on time per his appointment and was so very helpful in describing the issues we were experiencing with both our Sub Zero refrigerator and Viking stove. They are both old but work well and we are SO happy that we will be able to keep them instead of having to replace either one. He is a nice guy and has a lot of common sense, which is so very valuable. I won't use anyone else - he is the BEST! read more

Egor did a great job bringing our freezer back to life! He is very professional, on time and friendly. Due to Covid he wore mask and very conscious of distancing, sanitation, etc. Hopefully we won't need him often but highly recommend him if you need a sub zero repair. He even called a day later to be sure freezer was still operating. read more

We had a great experience with Yegor fixing our Viking stove & oven. He was able to fix some issues on the spot and came back with new parts a few days later. He is practical and efficient and took the time to explain what was broken, how things work and what we need to pay attention to. We found our expert with him and we loved dealing directly with him as opposed to making an appointment through an office. All thumbs up here! read more

I can't say enough amazing things about Egor. He is the best. Our sub zero stopped working yesterday and I panicked. We had a fridge full of food and I called every appliance repair company I could think of and no one could come out. Then I called Egor! He came within the hour. He fixed the refrigerator, and serviced all of our other refrigerators. He was so professional, wore a mask, removed his shoes before entering, and was extremely polite. He explained everything that was going on with exact pricing. He was extremely fair with his prices. I will use him for all of our repairs in the future! Thank you again Egor! read more

Summary: I recommend these guys. Details: During Covid-19 lockdowns, our 18-year-old Sub Zero refrigerator started collecting ice on the back panel and freezing our produce, but paradoxically not keeping the main compartment cold enough. The "Service" light was flashing also. Egor came out (wearing a mask and keeping proper distance etc.), diagnosed the problem, and gave us an estimate. It was expensive, but in line with typical Sub Zero repair costs (we've had to have it repaired before). Luckily, I had also turned off the fridge for hours while transferring the food, and that seems to have temporarily resolved the problem. Egor explained that we could keep using the fridge, and sometimes allowing it to defrost which might fix the problem occasionally, and then if it ever became enough of a problem we could do the repair. That's what we're planning for now, and we'll see how long it lasts. Any repair person who is willing to help you find a less expensive option (that doesn't make them any money) goes up a long way in my estimation of their honesty, and that's what happened here. When our fridge needs the repairs in the end (weeks or years) I'll be calling Egor. read more

Egor and his coworker were very professional and accommodating to my needs. They were the only ones who were willing to show up Saturday morning when I called late Friday. He had excellent communication and called me 30 minutes to let me know he was on his way. He saw that we removed our shoes when we entered our house and so did he. I didn't even have to ask.He was very clean cut and extremely knowledgeable in appliances. He looked at my washer and told me some details about it and told me exactly what it was going to take to fix it. I felt he was very honest and upfront. He educated me on washers in general. His service was above average. I highly recommend him and trust him completely. read more

Egor was very knowledgeable and provided solutions to save me money he was very courteous and arrived ready to solve my problems I would highly recommend him and will keep his business card nearby read more

Fabulous! Egor completed my repair with skill and attention to detail, and told me what he was accomplishing step by step. He is friendly & intelligent, and will be our go to for all our fridge needs. read more

We have a Viking refrigerator that has been giving us problems for the past few years. The back of the freezer will crystallize and freeze over causing the top portion of the refrigerator to heat up and food to spoil! After emptying our fridge for the 90th time - I finally called SB Sub Zero & Viking. Egor answered right away and was extremely knowledgeable and friendly. He explained to me EXACTLY what the problem was and gave me an estimated price on the spot. He came over that weekend and spent about an hour fixing our fridge and voila - we have a cold fridge again! It's never been better! Quick, easy, professional and reasonable - Egor is your guy! He even followed up the next day to make sure it was working properly.... that is awesome service! read more

Yegor is great! He was able to get me on the schedule the next morning to fix a freezer. He's on time, nice to work with, and very respectful (with COVID-19 times). Thanks, Yegor! We've used him in the past and will use again! read more

Egor promised same day service; called to let me know he was on his way and arrived during the timeframe he quoted that morning. He diagnosed the problem,lubricated the freezer door and as it did not need repair left without charging me for the service call. He was knowledgeable, polite and gracious. I would definitely call them again. read more

Egor was great. Prompt (came within 1/2 of being contacted), knowledgable, and after telling me what the issue was with my Wolf range he tried to not charge me as he wan't there long (I insisted)! Capable and honest. read more