Great company, i normally interact eith Bob and always good. Somehow Bill started calling me and…read morebill is rude. He yells and cusses. Today he called me on my day off asking about corporate changes demanding questions, then ge called me a f****** a**h*** and hung up on me. I have talked to management about bill doing this before. Today i called in about this, i was put on hold, listening to flevator music and then disconnected. A lady called me back and said Brian will call me.

Your review should make the **installation experience** the main issue, while acknowledging that…read morethe purchase itself was good. I'd make it firm but factual: I had a good experience purchasing my JennAir refrigerator from this store, but unfortunately, the parts and installation experience was extremely frustrating. 1. Missing Part / Lack of Confidence in Ordering: The store completely missed ordering the trim piece required to cover the compressor, which was only discovered after the installation. When I asked them to order the missing part, I was told they would only order it if I accepted full responsibility and no-refund liability if the part did not fit my refrigerator. Think about that for a moment: if the company selling the refrigerator is not comfortable standing behind the part they are ordering for the refrigerator they sold, that raises serious concerns. 2. Installation Was a Nightmare: This is a custom JennAir refrigerator that requires cabinet panels to be installed before it can actually be used properly. Initially, I was told the installation could be completed within a few days and an appointment was scheduled. Later, I was informed that they had a refrigerator installer available, but no panel installer, and the installation would therefore have to be pushed out by another two weeks. That created a major problem because a panel-ready refrigerator is essentially unusable without the required panels. I had to scramble at the last minute to find someone who could install the panels so that we could actually use the refrigerator. Overall, while the initial purchasing experience was good, the parts ordering and installation process was extremely disappointing. For a premium refrigerator and a significant purchase, I expected much better coordination, ownership, and customer support from the company.

They have great selection and best prices around. Chong Suh was our rep and took great care of us…read more He made the process smooth and efficient

We had a good experience shopping for new double wall ovens…read more The store is large & spacious with a lot to see. There were nicely designed kitchens. However, there were quite a few buckets placed here & there on counters & the floor. We were helped by James, who greeted us soon after we entered. He was knowledgeable, talked of other customer experiences for reference, gave his opinion, discussed different scenarios to consider, & spoke with candor. We felt comfortable to take our time to look around. Information would be provided & then we'd be given space to discuss on our own. It never felt pushy or judgmental. The Cafe model we wanted wasn't physically there to see, but we were shown other Cafe & GE models, & had the similarities & differences explained to know what the features were on the one we'd be purchasing. The ordering experience at James's desk was comfortable. We sat on bar seats with a large screen to view on our side that mirrored the computer screen that James worked on. He was very thorough & double-checked everything with us. He was also conversational & humorous during the process. We opted to go with the pro installation team that could handle any possible snafus that could come up (like cabinetry measurements being off) versus a basic install that would only involve taking out the old & putting in the new. There was an initial scheduling issue with the installation. It got mitigated, but resulted in a delay of an hour from our original time slot. The installers were respectful & efficient. They informed us of a small issue & consulted on how it could be resolved. We are satisfied customers.

I had a phenomenal experience from start to finish in purchasing my bedroom set! The Salesperson…read morewas filled with knowledge and not pushy!! (very important to me.) My delivery gentlemen were perfection! Kind, friendly and helpful with my questions. This has honestly been the best experience I have ever had in purchasing/delivery of my furniture! Thank you ALL! Sheri Alves

I've had an account with RC Wiley for years. Two months in a row I got no bill by email. I end up…read morebeing late because of it. They do manage to inform me when I'm late, so I immediately try and pay online and payment system is down. I try to call and I'm told the wait is long. I don't want to wait. I just want to pay my bill. I am NEVER late paying credit cards. I don't understand why they stopped informing me that my statement is out, and why they can't keep their payment system up. I'm assuming I was charged a late fee. This makes me n

Josh came out to repair the ice maker in my Kenmore elite refrigerator. I had tried everything. He…read morediagnosed that some insulation was missing that I couldn't see. Also, that since I had Culligan filtration in my home, that the filter in the fridge didn't need it water filter, and was affecting water pressure to the ice maker. Finally, Josh cleaned out the back of the fridge. And he advised me on better temperature settings to use. OUSTANDING help from Josh. This is my go-to now when something breaks!

Excellent service - my 29 yr old refrigerator looks and acts like new. Thank you! Serviceman…read morearrived on time... he was polite, clean cut, cordial and very efficient.

Jeriamie is awesome, 100% reliable and honest which is hard to find in any industry these days…read more Very knowledgeable about his craft!!

I've used this company and Jeramie twice now and can definitely recommend him. He seems very…read moreknowledgeable and was very clear about what he felt was best for my appliances. For our washer he even suggested I order the part on eBay so I could get it cheaper. I appreciate him looking out for my wallet. We'll continue to use his services (hopefully not too often ha ha).

Russ installed our new over the range microwave and did an outstanding job!…read more The install presented a couple of challenges, but Russ had the expertise to figure everything out. Russ was very professional, polite and efficient. I am very happy with the install, and would recommend Sunrise Appliance.

The technician came off condescending and resistant to any questions. I would not use them again.read more

After more than 20 years of faithful service, our built-in Monogram microwave oven reached its end…read moreof life, so I went to Nelthorpe on a Saturday morning, to get some help replacing it. I brought photos and model information, so that we could do a replacement without major kitchen cabinet modifications. Our salesman was Greg .. and he definitely did not try to hard sell us the more upscale Monogram units, although I did decide that this would be a good choice for us. We then scheduled a visit by their in-house installer, Shane. Shane did detailed measurements, and was able to confirm what would work for our kitchen. We placed our order, and his labor rate for the needed modifications was very fair. When the microwave reached the store, we set up our installation appointment, and the entire experience was perfect. Shane did a great job making the needed cuts, resulting in a perfect fit. The new unit looks great in our kitchen, and like our other monogram appliances, it is a great product.

Excellent service and assistance selecting our new refrigerator and dishwasher. Our sales person…read moreGreg was very helpful, providing attentive service, answered all our questions and ensured we got the most competitive pricing.

Our Bosch dishwasher was leaking whenever it ran. On the day of the repair the technician let us…read moreknow when he was on his way and arrived right on time. He was very professional and immediately diagnosed what the problem was. He was able to resolve it in 10 minutes. I will recommend Angelos Appliance Repairs to my friends and family, and recommend them to you as well.

From the owner: At our company, we pride ourselves on providing exceptional service and competitive pricing for…read moreappliance repair, maintenance, and installation. All of our technicians are EPA-certified and hold specialized appliance repair certifications. With over nine years of industry experience, our team is well-equipped to handle all your appliance and HVAC needs. We service all major brands and are also experts in HVAC repairs and maintenance. Our commitment is to deliver reliable, efficient, and high-quality solutions for every project.

We recently had a problem with our washer/dryer - the dryer wouldn't turn on and would just hum…read morewhen we pressed the start button. A technician came to take a look, and we couldn't have asked for a better one. He was friendly, professional, and incredibly knowledgeable. Within a few minutes of troubleshooting, he determined that the problem was a faulty motor. Since the appliance was still under warranty, the part was ordered, and the technician returned to complete the repair. He worked quickly ( even if it didn't seem that way to him) and everything started working smoothly. His attention to detail and positive attitude made the whole process stress-free. I highly recommend Rus Co HVAc & Appliance Repair for any appliance repair - excellent service from start to finish.

Called this outfit this morning at 9:00 to help cure our squeaky dryer drum. Said they'd be here at…read more11:00 ... Technician showed up at 10:50. He had the dryer apart in minutes, had the parts we needed and left us with a very quiet and working dryer. he was gone by 11:30, was very professional and a very nice gentleman as well. the repair cost was not very high, actually, surprisingly affordable. These guys are great.

Don't have the time to give Nate the accolades he's due, , but I have to tell everyone that he is a…read moregem. Two years since we used NT and he showed up for us at an urgent time, fridge went out. Nate doesn't just fix stuff. He examines, analyzes and recommends the best solution options. He did it again. He has saved us significant $$. Gotta go. Trust me, he's a keeper! JM

Friendly, quick response and fast service! Fix my oven for me, even though I wasn't even home!…read more Well worth the money!