Came in while doing some Black Friday shopping for a washer and dryer. Unfortunately, the…read moreexperience fell a little flat. The store itself felt very cramped, and the inventory was limited, which made it hard to seriously compare options. Pricing also wasn't very appealing -- everything felt inflated, which I'm guessing may be influenced by the surrounding area. What stood out the most was the lack of engagement. There were plenty of staff gathered in the back having a loud conversation, but during the roughly 10 minutes we walked around, no one acknowledged us or asked if we needed help. Because of the tight space, limited selection, and pricing, we ended up leaving without purchasing anything. Not a terrible experience, but not one that encouraged us to stay or return.

I needed a refrigerator (because mine died that's a code red)) so I placed an order with home…read moredepot, they came by 2 weeks later with the fridge and told me they couldn't install it because My house had copper wire at the connection. Great thanks, I think we could have gone over that over the phone and had it taken care of before the install. The unit wasn't installed for a couple more weeks- I was living out of coolers. Thanks home depot. So next my dishwasher died (I've lived in the unit for 25 years), this time I call Lowe's. Smart me, right? NO. They come by with the dishwasher and tell me they can't install it because the connection (water line to the unit) was too far from the install area (it's maybe 2 feet away). OK thanks Lowe's. That's when I found Smith Appliance. I told them the problem they told me "no problem". A Curteous professional sales person helped me select an appliance (made in u.s.a) in my price range, they have an on-site install guy gave me a price on the spot (happened to be there) and they came and installed it. That was almost a year ago, the thing runs perfectly, very quiet , dishes clean.....my only regret is that I should have dug in discovered this business 30 years ago. No more big box stores Douglas in Smyrna

Horrible! Their website shows a lot of nice appliances. NOPE! Walked in, looked around and…read morewalked out. No one even came out. Wasted my time driving from DT Atl.

Beware of this company, they are selling stolen items, Purchase a fridge($2200) washer/dryer…read more($2000) from this company they are removing the stickers with the serial and model number from all their items. 3 years later and I'm paying another $1000 for a faulty compressor that is not covered because this company is selling stolen items, BE AWARE!!!!

They have a huge selection of high end appliances at really good prices…read moreVery honest, and trustworthy Give them a shot you won't be sorry Thank you for my dream wolf range I love it

From the owner: Appliance Land (770)401–2630…read moreJanet Marks Here at Appliance Land , we specialize in high-end appliances at budget friendly prices$ We have open box,new,used, scratch and dent We have everything you need to build your dream kitchen Built in refrigerators All sizes Ranges all sizes •Cooktops •Ranged tops •Wall ovens •Under counter, wine refrigerators •Under counter •refrigerators •Under counter icemakers •Dishwashers •Built-in coffee systems •Built in steam ovens •Microwaves •Washer and dryers We have natural gas we have liquid propane we have electric we have induction We have all gas and dual fuel We are located at 157 Sparks Dr., Suite 8004 Hiram, GA 30141 by appointment only Hours of operation Monday 9am-7pm Tuesday 9am-7pm Wednesday 9AM-7PM Thursday 9AM-7:00PM Friday 9AM-7PM Saturday 9AM-7PM closed Sunday BY Appointment only! (770)—401–2630 Janet Marks If you are long-distance, and cannot make it to our warehouse You can buy with confidence we offer virtual tours via FaceTime or WhatsApp pictures and videos To all of our long-distance customers

Save yourself a lot of time and trouble. This man is liar…read more He will tell you he's coming out in 20 minutes and a day later, we haven't seen or heard from him. He doesn't answer your calls or texts. Undependable, unreliable and not a good business man at all. Don't waste your time and energy.....

I stopped in to see if he wanted my old refrigerator for free before I gave it to Lowe's when the…read moredelivered my new one. Yes, he said and I appreciate the hometown support. Called on Monday to see if he'd pick it up today. (Wednesday). Yep, I'll be there at 9Am. 1000 I reached out- I'll be there in an hour He said. I had to cancel a Dr. appointment. We took the doors off of it and put it on our porch because we had another appointment at 1200 and left at 11:15. Just got home at 2:00 and it's still on my porch and now my new one is here for delivery. I should have just scheduled it to be hauled off by Lowe's. If he can't keep his work to come get a free working fridge- I'd hate to buy something from him. Done waste your time because I wouldn't believe a word out of his mouth!

I wish I had find out sooner about this place! They sell BRAND NEW appliances with small scratches…read moreand dents on the exterior. The prices are up to 60% off compared to the manufacturer retail price. I saved a couple hundred bucks on my new stove. They also deliver, install, and take away the old one. Great prices and customer service experience. I got my stove delivered the next day after purchase! Come here for appliances if you're looking to save a couple hundred dollars!!

From the owner: Choose practicality without compromising on style with our vast array of household appliances and…read morereasonable prices.

Great store pricing. they are my go to when i need a used appliance. Great service technician s…read morewell. Honest people.

I did not find what I was looking for but it looks like a good place to shop . The sales person was…read morevery nice and helpful to.

Went on specifically to look for refrigerators and found a lot of beat up missing parts falling…read moreapart options. Multiple versions of similar quality refrigerators on the floor. But what would got me was that no one came to ask me if I needed help, but it became close to closing (15 minutes before) all three of the workers walked over in 5 min increments, to tell me that they were closing soon, but NONE of them asked me if I was OK or if there's anything I needed help with. The Customer Service was just ab and the products on the floor were very lackluster and seemed like a last resort.

Manager was kind enough to reach out to us and discuss our experience. She apologized for the poor…read moreservice and said she would get down to the bottom of what happened and how we were treated. I appreciate her concern and effort.

We have used Garrisons for over 12 years and in fact our entire home is furnished with their…read morefurniture. Great service, free delivery and well just outstanding customer service with people who care! We continue to buy our appliances from them and in fact just purchased a matching GE washer and dryer in Dec 2025. Three weeks into using the dryer it stopped heating. We checked the breakers etc and called GE Service who was NOT OPEN today. We called Garrisons and spoke with WES. He gave us several suggestions as to what to check, no luck. Later today he came out to our home and checked the 240-line, plug, timer settings, and finally opened up the dryer to find the heating WIRE had come loose and no longer attached. Wes reattached the wire and reassembled the dryer. It now once again works like a charm and as expected. You will NOT get this kind of service at any BIG BOX store and once again KUDOS to Garrisons They are local give not only great service but outstanding customer service.. something we will always pay for and support local businesses. Yes we will continue to use them as needed for all our furniture and appliance needs ... give them a try .

I'm shopping for a new sofa. Now you have to understand I haven't bought new furniture in a very…read morelong time. Of course prices are much higher now. After going to Garrison's, I decided to go to Ashley furniture and Woodstock Outlet. BTW Woodstock Outlet is not really an outlet! The quality at Ashley was poor thus the cheaper price but they charge $179 for delivery. Now that's ridiculous! Woodstock furniture outlet had 3 sofas I liked all of which can be purchased at Garrison's. In addition, WF charges for delivery. Not only is Garrison's price substantially less, they don't charge for delivery. This is a no brainer. Shop a small local business and save money.

Amazing selection of everything from electronics to toys…read more They even had some furniture. I wish I didn't buy all new appliances from Home Depot last fall. BrandsMart prices seems to be way more affordable. Sales staff was friendly and helpful. Definitely I will go back. Gift card from this store would make a nice gift for someone. Check the address before you go. Now it's on the other side of I75.

**update** Removing TWO stars because they neglected to tell…read moreme that two different delivery teams handle the products I purchased. Basically, the "stove" guys came today and the "microwave" guys will call me to schedule another delivery within the next 24 hours. Would've been helpful to KNOW THAT IN ADVANCE since I was excited about having a new microwave since I will have a guest at my house this weekend. I even mentioned this to the salespeople and told them I wasn't availability for delivery on Friday and Saturday because I had plans (with aforementioned house guest). So now I'll have to wait until probably the end of next week to have another free 4 hours to sit and wait for the microwave delivery and installation guys to show up. Very inconvenient. I could've made alternative plans with my schedule next week had I known about needing two delivery dates instead of one. SMH. ----------- Great selection. Wonderful prices. Super friendly and knowledgeable staff! Divine Bookman was a pleasure to work with and understood my needs. She provided the exact help and expertise I needed and my shopping experience was wonderful!