I had a bad experience here, at the Timonium store a few years ago, where I was told an appliance…read morewould fit a space (I provided exact dimensions) and when the appliance arrived, I blocked cabinets. After a long run around, I got the issue settled. So I was skeptical about going back. Brian, the current manager, was very helpful and treated me very well (thank you)! Gave me a great price on a really good appliance, followed up as he said he would, even sent me the rebate forms in advance, very nice. Richard, the installation technician who did the removal/install (most important part of this process) was super! Nice, accurate, thorough is how I'd explain his work ethic. He made sure the appliance was plumb and true, flush and fit. Cannot say enough good things about my experience with Richard, Brian, and the process. I just hope this KitchenAid holds up for 8-10 years!

Sales process was fast and easy. Price was competitive. I knew going in the Bray and Scarff's…read moreservice department sucked so I declined their warranty. There was supposed to be a $ 49.95 "rebate" involved but the rebate site said that the sale wasn't eligible for the rebate - a problem that other reviewers have noted. Bray and Scarff needs to do a better job of managing their partners. They are no better than Lowe's or Home Depot. My recommendation is buy from Amazon and get your favorite plumber to install the machine for you.

Wouldnt give this place one star if there was that choice... Walked in to ask about…read morerenovating/replacing a high end kitchen (AGA stove, Sub Zero, etc), dressed in business attire, and nobody would give me the time of day. This kitchen re-do is going to be big bucks but I wont be coming here again. Front desk guy didnt even know what product lines they rep. Total waste of my time

Good service and an excellent selection of lighting. The staff was very helpful and we purchased a…read moregreat new bathroom light fixture!

I would highly recommend Kitchen Design Center by Gramophone!! My kitchen cabinets were delivered…read moretoday. I was impressed with the professionalism, friendliness and care in which they took in setting them up. The experience that I had with the Kitchen Design Center was 100% first class from the moment that I walked in the door. I will never go anywhere else in the future for any remodeling to my home. Thanks to everyone at Kitchen Design Center.

My husband and I took off work to come here this morning to see potential options for our kitchen…read moreremodel. We were discussing our thoughts before going in and were parked in a spot designated for this store. An employee of the store rudely told us to move because it was for his store. He had an oversized red truck that he was unable to park and probably shouldn't have if he can't park it. We moved to another spot but then decided if patrons could not park in a spot designated for the store they are going to and are so rudely addressed it's not worth our time and money. Good job on losing a sale.

Hands down the worst experience I've hand in a long time. I thought I'd give a local business a…read moreshot since we are renovating the kitchen anyway. The owner only wanted to push me into the most expensive finishes and made me feel small asking about different combinations. I tried to work with the guy, thinking he was just having a bad day but as the conversation continued, he just huffed and puffed barely answering questions and making it feel like it was a real imposition just being in the store. I left the showroom thinking I'll never go there and dodged a bullet. Later I talked to a friend who used there services and found out it was a nightmare, not standing behind obvious mistakes. If you use this place, bring a big checkbook to you impress them first lol.

First time kitchen remodel couple with limited to no knowledge on the process (even with online…read moreguidance). Chose a budget out of the sky, made an appointment with a Grandior associate only to be laughed at (literally) and told they wouldn't even come to the house for an estimate. Their loss and our and Brother's Services gain!!

I stopped in here specifically…read more I didnt feel warm and welcome. No greeting. I didnt find what I went in store. I was a little disappionted as they were cluttered.

I have been in this Home Goods location twice already when in the area. Nice selection and cool…read morefood items - perfect for holiday gifts! A great place to shop for kitchen items, food, candy, coffee, tea, house accessories, towels, linens, etc.

Mark Yost from Kenwood Kitchens has been amazing! We began working with Mark in early 2020. With…read morethe delays with covid and needing to receive the proper permits (outside of Kenwood) our kitchen renovation ended up starting at the end of 2021. The team at Kenwood has been nothing short of phenomenal, understanding and patient with us this entire process. We love our cabinets and we LOVE our new kitchen!

From the owner: Kenwood Kitchens can design and provide cabinetry for any room of the home including - kitchens,…read morebathrooms, closets, bars, built-ins, laundry and mudrooms. Kenwood Kitchens can also provide a turnkey installation for any of the projects listed or just install the cabinetry only.

Zufar and his helpers have done two projects for us, including a bathroom remodel. They were…read moreprompt, honest, reasonably priced and did a wonderful job. No complaints here.

I called Pro Handyman LLC to request a free in-home estimate for drywall and insulation work. The…read moreassociate who answered the phone used foul and inappropriate language, including "WT...," when I asked about having someone come to my home to provide an estimate. I found the interaction extremely unprofessional. When contacting a company that may be sending workers into a customer's home, I expect courteous and professional communication, particularly in households where children or teenagers may be present. Based on my experience with this phone call, I would not recommend this company.

Workmanship was excellent. Job finished on time and budget. Everyone was very professional and easy…read moreto work with. We are very pleased. Rick

We requested an entire makeover of the first and second floor. The design was fairly good. We spent…read morea lot of time with Tanya going over the design and mostly wound up where we wanted to be. I agree with the other 3 star review person. None of the workers doing the construction work for Dfine. In fact one of them told us no habla ingles, indicating he only spoke Spanish. Highly suggest you find any other firm to do the actual construction. I've never had an issue with Brothers Services or Tim Kyle Electric. If you want the job done right you need a firm that has employees who are vested in the project results and speak English. Dfine's use of contractors that don't work for Dfine is a mistake from the outset. We had delays and eventually had to negotiate a final payment since not all work contracted for was completed or some services were overpriced after checking with other firms. And some work for which I requested a quote so I could check with another firm was simply done without providing a quote for which I had to pay extra for. And Ahmet, while an owner, was never a project manager. In fact there was no project manager watching over daily work. Allied Remodeling at least offers that, where one of the owners reviews the daily work and any communications. I did eventually outsource some of the work to trusted firms like Tim Kyle and Anderson Windows. Did I pay more? Yes. Did I get the work that I expected? Yes. If Dfine somehow convinces you to go with their work crew, insist that David is the primary person who deals with the work. Still not a project manager, but a cut above the rest of what they have to offer. Anyone else is a joke. The design work done by Dfine was thoughtful. The construction could have been much better. And a word about what you think you want. Marble on any part of the remodel looks great. It is however cold as hell to the touch. In the kitchen during winter the counter tops are always cold. And try backing into a cold wall in the shower. It can be shocking. You may want to consider alternatives. There are plenty of firms that can get work done in a day without using marble. My upgrade from the 1960s was better than it was. Not perfect.