This is the first time that I have used them and it was a great experience. They came when they…read moresaid they would, diagnosed the problem within 15 minutes. They ordered the part and game back 3 business days later and installed the fan and the refrigerator is working!

False information on website. Said "free estimates". Thought a phone call with make/model and…read moreproblem would get an estimate- not expecting a crystal ball or 100% cost. . . Instead got someone (call center) who knew nothing about appliances. . . $189 flat rate to come out and look at dishwasher. Parts extra. Brought this up to Representative-and even confirmed that it was directly on their link (free estimates). . .still there. Don't mind paying something for first 30 min/1hr but $189 when they advertise free estimates is false advertising.

Todd is very helpful, knowledgeable, honest and affordable! He was easy to schedule with and…read moreshowed up when he said he would. Highly recommended!

wow. Todd and Michelle are awesome. We needed a dishwasher installed. They were available,…read moreprompt, courteous. .. I could go on. Wonderful family business!

Excellent response time and quick scheduling. Egan is knowledgeable and professional. Pleasant…read moreexperience. Highly recommend.

Very good - will use again. Very knowledgeable and professional. He knew exactly what might have…read morebeen the problem and he was correct.

Able to get reponse within 24 hours of request. Able to get an appointment in 4 days for washing…read moremachine repair. Taylor arrived promptly, courteous and addressed problem. Also assured that if there was any further problems with same appliance, this visit was good for 30 days, My problem was corrected, Taylor was professional, Amy the scheduler was professional and we are very pleased with the results of the visit.

I've been really impressed with their scheduling and communication and responsiveness. This is…read morereally hard to find on the Cape, and I found it with them. Would recommend.

Let me start out by saying that I hate to shop. Therefore,…read moreearlier this week when my dryer finally stopped working forever, I dreaded the idea of going to an appliance store- any Appliance store- to select a new one. Happily, I didn't have to. I had never done business with KAM appliances before. However, I liked what I saw in their online catalog. I telephoned the store and their sales person conducted the entire transaction seamlessly over the phone. They arranged delivery of my new dryer in less than three days. Price wise ? Was it the biggest bargain since 1860? No. However, the pricing was more than fair and significantly less than a local competitor. The dryer was delivered this morning, and the two men who removed my old dryer, and installed new dryer could not have been more kind and professional. I have a couple of orthopedic issues that prevent me from lifting or moving much of anything. They did that "extra" stuff for me kindly and thoroughly. I'm very grateful. Would I use KAM appliances again? You bet I would.

I purchased over $5000 in kitchen appliances with an interest in LG products. The salesperson, Jack…read moreGilooly, convinced us to Purchase GE appliances and offered $800 in a bundle rebate. I have tried for months to receive these rebates, many emails and calls with no response. Finally reached the COO Jay Upton and explained my situation with months of frustration. His ridiculous suggestion was to return the appliances which means hiring an electrician and plumber to disconnect them for pickup. I tried to reach the owner several times but no response. In addition, KAM sent the wrong refrigerator and requested me to pay a 30% return fee and another delivery charge which I refused to pay. Their sales manager Frank even stated there were no GE rebates at that time. After I provided documentation on the rebates given to me from Jack, Frank said to call GE. I contacted GE and their rebate company and since months passed, GE said to contact the dealer for their assistance. KAM provided no assistance, made excuse after excuse and I never received these rebates $800 rebates promised. I thought I would support local businesses instead of the Big Box stores. It was a Mistake. The story they post on customer satisfaction is a joke. I strongly suggest you shop elsewhere. Hopefully the owner will contact me after this reading this review. Very frustrated and disappointed

Tom has fixed several appliances for us over the years. He is prompt and has always been " right on…read morethe money" as far as diagnosing the problem and then fixing it. He is respectful and courteous He is certainly reasonable about his charges I dread the day he decides to retire!!

I use Appliance Plus exclusively for my 160+ rental properties that I manage and Tom is always fast…read moreand fair. I had to leave a review after seeing the one star that PJ M. left. I don't know where you get a service call at your home no matter what they do, (even walk out after they look at it and say it can't be fixed and you have to replace it) and don't charge at least $100 for the call. It doesn't matter if they live close by or far away, you are paying them for their expertise of being able to figure it out quickly, having the parts they may already have on the truck that took them time to order and pick up and for driving to your house, fixing the problem and driving back to their shop. If it was such and easy fix, why didn't you fix it yourself? Its a very unfair review, Appliance Plus is fantastic.

Great service and quality products. Amy was very helpful at the store ensuring we received the…read morerefrigerator that met our need. Jelin and his crew were very respectful of our home and quick and efficient with the delivery. They explained everything clearly, i highly recommend Yale and their whole team.

Very polite & accommodating. Brittany was so kind as we had a time limit and she made all possible…read more P

Mark and Matt in rentals/tools are absolutely amazing!! No matter what issue I bring in the door,…read morethey are right there to help me!! My dynamic duo, I don't know what I'd do without them!!

Their website states they close at 4 pm. I arrived at 3:45 pm and they said I missed the last call…read moreat the gates. Then dont have store hours listed as 4 pm closing if you stop letting people in at your leisure. Also, locals who do work in their house have jobs as well. You have no problem staying late when selling xmas trees during the holidays. BE BETTER